DeBoer’s Auto - Hamburg, NJ review summary

5  434
4  17
3  6
2  
1  
4 reviews with no rating
4.9
461 reviews
5on Google, Apr 05, 2021
more »
5on Google, Apr 05, 2021
Always very prompt and detailed. I like everything is electronic when dealing with them. I also enjoy that they provide pictures, description and a video from anything they see that is wrong and that I can pick what I want done, not like dealing with dealership repair shops. It's also pretty cool that they text me regularly to see if my vehicle is still doing alright. Good customer service in my opinion, well worth the cost. more »
Business Response:
Thank you, Laura. We truly appreciate you allowing us to service your vehicle and you giving your feedback. We know that sometimes auto repairs can be overwhelming, we do our best to provide you with the knowledge necessary to make an informed decision.
5on Google, Apr 02, 2021
Simply put , DeBoer’s is on a totally different level of thorough and competence. I am not easy to impress when it comes to customer service but Tina is a powerhouse and an asset to this business. The technicians were clean and there was no signs that anyone was even in my vehicle. If you care about your vehicle and want it to last put your trust in their hands. I assure you that you will not be disappointed. I’m a big fan and customer(now) more »
Business Response:
Simon, Thank you so very much. We appreciate you putting your trust in us with your Patriot. We will always strive to do our absolute best for you. Yes, Tina is absolutely amazing at working with customers and ensuring that there aren't any questions unanswered. We are extremely happy to have her on our team.
5on Google, Mar 31, 2021
more »
5on Google, Mar 29, 2021
This was my first time going to DeBoer's Auto. I went in for an oil change. I was very pleased with the service. Everything was thoroughly explained in detail about what was going to be done as well as recommendations that need to be done in the future. I highly recommend them and I will be back again in the future. more »
Business Response:
Thank you Tonya for your kind words. We appreciate that you put your trust in us and that we will be seeing you again for service on your vehicle.
5on Google, Mar 26, 2021
My wife had the misfortune of striking a rock which resulted in two flat (ruined) tires. We called AAA to tow the car and the representative suggested DeBoers as the nearest AAA approved repair facility. We were surprised when Tina contacted us even though it was after 5pm to be sure my wife was okay and to tell us that she had checked the car in and that they would evaluate the damage first thing in the morning. Today they replaced all four tires at my request, did a wheel alignment and smoothed the scuffed metal on one alloy wheel. Tina kept us informed of the progress during the day and remained at the office after 5pm today so we could pick up the car for the weekend. We are very pleased with the service we received and will make DeBoers our go-to service/repair facility. more »
Business Response:
Hi Mark, We're so glad that your wife was unharmed and that AAA was able to assist her to get your vehicle to us. We are all too aware that mishaps occur when it's not necessarily convenient or during business hours. That is why we offer 24/7 assistance. Thank you for placing your trust in us and sharing your experience. We appreciate your business and are happy to know that you will choose us for your service and repairs in the future.
5on Google, Mar 17, 2021
more »
5on Google, Mar 08, 2021
Great service. more »
Business Response:
Thank you! It's always our pleasure to help!
5on Google, Mar 05, 2021
more »
5on Business Actualization, Mar 05, 2021
Just great service and very knowledgeable, also done exactly on time great!!!!! more »
5on Google, Mar 05, 2021
more »
5on Google, Feb 17, 2021
The team was terrific from setting up my appointment to picking up and dropping off my car . I was very satisfied with the job they performed. I have found my new go to place for auto work ! more »
Business Response:
Thank you Sandy, We are happy to know that you were satisfied and look forward to working with you again!
5on Google, Feb 05, 2021
I don’t normally write reviews but I had to for DeBoer’s! I just had the easiest, fastest and most pleasant experience. Tina’s customer service is top notch and the little touches (disinfecting you car afterwards, Starbucks gift card, disinfected loaner car..) were so thoughtful. more »
Business Response:
Thank you so much Keri! We're so happy we could make your experience with us so great. We hope to see you and your Grand Cherokee again!
3on Google, Jan 30, 2021
more »
5on Google, Jan 28, 2021
more »
5on Google, Jan 28, 2021
more »
5on Google, Jan 24, 2021
more »
5on Google, Jan 22, 2021
Love making on line service appointments

Comfortable waiting area, with excellent service.
Highly recommend!
Jim
more »
Business Response:
Thank you Jim, We're happy that we are able to accommodate our customers all while keeping safe!
5on Google, Jan 19, 2021
I LOVE THIS PLACE. THEY DO A GREAT JOB ON WHAT EVER IS NEEDED TO MAKE YOUR CAR RUN GREAT. I ESPECIALLY LOVE THEY HAVE LOANER CARS. I WORK DURING THE DAY AND DON'T HAVE TO WORRY HOW I AM GETTING BACK AND FORTH TO WORK AND PICKING UP MY CAR WHEN DONE. BIG PLUS. THEY ALL KNOW WHAT THEY ARE DOING AND THE LADIES AT THE FRONT DESK ARE AWESOME. WON'T GO ANYWHERE ELSE FOR MY CAR REPAIR'S. more »
Business Response:
Thank you Phyllis, It's our pleasure to help make getting your vehicle serviced as painless as possible. Making sure your Rav4 is safe and reliable for you is our top priority.
5on Google, Jan 12, 2021
I needed re-inspection. It was done is a short time and I was able to go to work easily as I have an hour drive. more »
Business Response:
Patrick, Thank you for the review. We are happy we could inspect your Elantra and have you on your way!
5on Google, Jan 08, 2021
Best customer service EVER! I won’t take my car anywhere else now. more »
Business Response:
Thanks Astrid, It is always our pleasure helping our customers. Thank you for putting your trust in us!
5on Google, Jan 01, 2021
more »
5on Google, Dec 31, 2020
more »
4on Google, Dec 31, 2020
more »
5on Google, Dec 29, 2020
more »