DeBoer's Auto - Hamburg, NJ review summary

5  712
4  29
3  8
2  
1  
4 reviews with no rating
4.9
753 reviews
5on Google, Apr 22, 2024
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5on Google, Apr 22, 2024
Have only used DeBoer's for oil changes because my cars are under manufacturers warranty. Very attentive to the car and the owner. Great price for a full synthetic change with filter. Quick and easy. To date, 10 oil changes.
Definitely going back. Will definitely consider them for maintenance once car is out of warranty.
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Business Response:
Thanks for putting your trust in us. We appreciate your business.
5on Google, Apr 15, 2024
My wife and I have been going there over a year now and I like their honesty and professionalism.
You get a complete check list evaluation and you choose what you need done based on severity of
the need of service. Chris and Cassandra are the best and great to work with. I would recommend DeBoars for everyone. more »
Business Response:
We appreciate your kind words Michael and are glad to hear that you and your wife have had positive experiences with us. Thank you for recommending DeBoer's Auto to others. If you ever need further assistance, please don't hesitate to contact us at (973) 827-4047.
5on Google, Apr 12, 2024
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Business Response:
We appreciate your 5-star rating, Cathy. Thank you for putting your trust in us, we appreciate your business. Please don't hesitate to contact us at (973) 827-4047 for your future needs.
5on Google, Apr 10, 2024
Very friendly service. Chris provided excellent customer service! more »
Business Response:
We appreciate your feedback, Debbie! Thank you for choosing DeBoer's Auto for your automotive needs.
5on Google, Apr 10, 2024
Great repair shop. Good prices. Just had oil change GREAT service and very complete. Gave so info I did not know. more »
Business Response:
We appreciate your feedback, David. Thank you for choosing DeBoer's Auto for your repairs. If you have any concerns in the future, please don't hesitate to reach out at (973) 827-4047.
5on Google, Mar 29, 2024
Fast expert response. more »
Business Response:
We appreciate your positive feedback, Wim! Thank you for choosing DeBoer's Auto.
5on Google, Mar 28, 2024
I cannot say enough about DeBoers. I’ve been a diehard customer for about 3 years now. They do everything for our three vehicles. They are efficient thorough and most of all honest. They guarantee all of their work and explain everything to you. Now that my daughter has her first car of course I brought her to meet the team. First I dealt with Tina. Then Will. And now Cassandra and Chris. They are the best service team I’ve ever dealt with. And all of their technicians are certified or in the process of being certified. Goes without saying the best auto care I’ve ever had. They even assisted ina very stressful insurance claim transaction to resolve difficult situations. Thank y’all for what you do. more »
Business Response:
Simon, Thank you so very much. We appreciate you putting your trust in us with your Patriot. We will always strive to do our absolute best for you. Yes, Will is absolutely amazing at working with customers and ensuring that there aren't any questions unanswered. We are extremely happy to have her on our team.
5on Google, Mar 26, 2024
Courteous,professional staff. Great work. Excellent job guys. Thanks. more »
5on Google, Mar 26, 2024
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Business Response:
We appreciate your 5-star rating, Janusz! Thank you for choosing DeBoer's Auto for your automotive needs. If you have any feedback or suggestions for improvement, please feel free to reach out to us at (973) 827-4047.
4on Google, Mar 24, 2024
A bit expensive but service was good... they do try to upsell additional services and continue to email almost daily more »
3on Google, Mar 23, 2024
DeBoer’s now has become too big which often happens with success. Poor, dangerous parking for starters. BMW dealership is now often cheaper. Hard to comprehend. more »
5on Google, Mar 22, 2024
My goodness the most awesome and amazing people and service. Thank you Cassandra for your wonderful personality! I had a rough day and GPS wasn’t working and my brain was fried. I was late but she helped me calm down. I was sitting there listening to them talk to the customers on the phone and was honestly amazed how professional they are. And in person. Happy Easter and god bless! more »
5on Google, Mar 19, 2024
Friendly, knowledgeable service. Would highly recommend! more »
Business Response:
We appreciate your kind words, Donna! Thank you for recommending DeBoer's Auto. If you ever need assistance in the future, don't hesitate to give us a call at (973) 827-4047.
5on Google, Mar 18, 2024
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Business Response:
We appreciate your 5-star rating, Andrew! Thank you for choosing DeBoer's Auto for your automotive needs. We truly appreciate you!
5on Google, Mar 15, 2024
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Business Response:
We appreciate your 5-star rating, Kevin. If you have any concerns or suggestions, just reach out to us at (973) 827-4047. We're always happy to help!
5on Google, Mar 12, 2024
Customer service was very friendly and I got a full report of the trouble that I was having with my vehicle. I was informed of what was going on with it and the repair was performed the same day. I will be returning to DeBoers in the future for any problems that may occur. more »
Business Response:
We are thrilled to hear about your positive experience, Cathy! Thank you for choosing DeBoer's Auto for your vehicle repair needs. We look forward to assisting you in the future.
5on Google, Mar 09, 2024
What a wonderful service center with fast and super friendly service. I brought my car here for a state inspection because I hate going to the inspection center. While I was there I heard one of the employees discussing an issue with another customer and they took the time to explain it so well. I will definitely be back, and I highly recommend them! more »
Business Response:
We appreciate your kind words and are glad you had a positive experience at DeBoer's Auto. We always do our best to explain what is needed for our customer's vehicles. Thank you for recommending us and we look forward to serving you again in the future. If you have any concerns or need further assistance, please don't hesitate to contact us at (973) 827-4047.
5on Google, Mar 08, 2024
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Business Response:
We appreciate your 5-star rating, Lena! Thank you for choosing DeBoer's Auto. If you ever have any concerns or questions, please don't hesitate to reach out to us at (973) 827-4047.
5on Google, Mar 07, 2024
Very friendly employees. Knowledgeable and didn’t try to get me to commit to repairs that weren’t needed. Definitely would recommend more »
Business Response:
We appreciate your feedback, Jacklyn! Thank you for recommending DeBoer's Auto. If you ever need any further assistance, feel free to reach out to us at (973) 827-4047.
5on Google, Mar 01, 2024
These guys are great. I was able to book an appointment easily online and my oil change was quick. They brought me to speak to the mechanic and discuss other potential issues and broke down that work cost for me on my invoice. Great bunch and service was awesome. more »
Business Response:
We appreciate your feedback, Christian! Thank you for choosing DeBoer's Auto for your oil change. If you have any questions or concerns in the future, feel free to give us a call at (973) 827-4047.
5on Google, Feb 29, 2024
Excellent customer service, communication, trustworthy and fast! Second great experience with DeBoers! Highly recommend. more »
Business Response:
We appreciate your kind words Jeff, and are thrilled to hear about your positive experiences with us. Thank you for recommending DeBoer's Auto!
5on Google, Feb 27, 2024
I was having issues with my brakes, and DeBoers was able to get me in quickly. They are very transparent, and not at all pushy with suggested services. Corey and Cassandra were both friendly and professional. Their diagnosis and work was very thorough, and I received pictures accompanying each quote. I can say with certainty that it was my best experience at a service center, and I will be using them again. more »
Business Response:
We appreciate your kind words, Bill. Thank you for choosing DeBoer's Auto for your brake issues. We're glad that Corey and Cassandra provided you with the friendly and professional service you deserve. Don't hesitate to contact us at (973) 827-4047 for your auto repair and maintenance needs.
5on Google, Feb 26, 2024
Love this place! Friendly, professional and very committed to providing an excellent experience. From a warm and welcoming greeting when you walk in, to offering to schedule a future oil change - without pressure! - and feeling confident that highly skilled people are working on my car, I couldn’t improve upon the visit. Highly recommend them! more »
Business Response:
Thank you so much Valerie, We are so happy to hear that you had such a positive experience at DeBoer's Auto! Thank you for recommending us and for trusting us with your vehicle. We look forward to serving you again in the future.
5on Google, Feb 26, 2024
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Business Response:
We appreciate your 5-star rating, German! If you have any concerns or feedback, feel free to give us a call at (973) 827-4047. Thank you for choosing DeBoer's Auto and for putting your trust in us.