DuraPro Health review summary

5  98
4  4
3  2
2  
1  
5 reviews with no rating
4.9
109 reviews
5on Google, Jan 29, 2022
I ordered some dog treats from this company for the first time. I have never heard of them before, but they have the best price (until I saw them on Target) on the Buffalo Range Jerky Kabobs and Bully Kabobs Hickory Smoked. My dogs just eat the buffalo meat and not the rawhide, but it's okay because they are my 4-legged kids. I try to support different companies and decided to order here, because I got a bag of 9 treats about the same price of a bag of 18 treats that this company carries. Shipping took a bit longer than expected - about a week to get the treats, but superior customer service and communication tops it! I got e-mail updates from this company every step of the way, and I am so pleased! I never have to worry. The treats arrived via USPS. It will take a long time for my girls to finish eating these treats, but if I were to order some more, I will likely to order from this company before. Not sure how large they are comparing to Target, but likely, smaller. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Jun 30, 2021
Had good customer experience with Dale buying the Corix Xray Arm. Day of installation we didn't know how to hook up the trigger switch thoughts we need a special part. Called Dale he quickly looked up info and told us how to hook it up without that part. My experience has been good. more »
5on Google, Nov 20, 2020
Great experience using DentalPlanet. I used them to equip the vast majority of my start-up practice, including chairs, lights, xray units etc. They were very easy to work with, helped secure and provide some hard to find equipment, and had no problem customizing the refurbished Adec 511 chairs to my needed specifications from finding the perfect color, to custom stitching pattern/location, to built-in ultrasonic scalers etc… I was slightly hesitant to go with refurbished chairs over new chairs initially, but have seen no areas of diminished quality compared other brand new Adec chairs I have used in previous offices. I would highly recommend them for anyone looking to equip an office. I have had everything in use for nearly a year now with zero issues. more »
Business Response:
Thank you very much, Dr. Lennard for this excellent review and all your support. We do not take your business for granted and we are very grateful you chose Dental Planet.
5on Google, Nov 18, 2020
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Business Response:
Thank you for this great review, Dr. Arroyo. We really appreciate your business.
5on Google, Jun 17, 2020
I had been a customer for over 30 years, through various locations and owners. They have "got it down pat" with a great combination of technicians, front office, and management. I am now retired, but I still appreciate how they made my years in practice so much easier. They are easy to deal with and do great work for a reasonable price. Thank you and best wishes for your continued success. more »
Business Response:
Dr. Beck, we sincerely appreciate this excellent review - but more importantly, the business relationship we have had over the years. Thank you for being a part of the Dental Planet family.
on Facebook, Oct 16, 2019
They are so honest and accommodating. I purchased all my equipment from them and they delivered on everything they promised.....highly recommended ! more »
5on Birdeye, Oct 03, 2018
This review is way overdue, yet it now has 9 months of follow attached to it. I used Dental Planet for new stools, a refurbished dental chair and unit, and reupholstering of my other existing dental chairs, and they were wonderful to work with. Nick was so patient with me in my multiple questions and decisions. His follow up, speed and follow through were on point. When it came to the reupholstering, they really did an amazing job working with my thoughts of trying to make on old style look new and up-to-date. The ultrasoft leather is perfect, all of my patients comment on it. The equipment arrived on time and the delivery was great. I can not say enough about how great this company is. more »
Business Response:
Dr. Castline, first thank you very much for your business and also for this great review. Nick said it was absolutely his pleasure working with you.
5on Facebook, Mar 15, 2018
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5on Birdeye, Feb 21, 2018
Great experience with ordering a dental chair. Condition of unit is superb, chair upholstery is excellent quality. I will be ordering again from Dental Planet. more »
5on Google, Jan 21, 2018
Great service! I had the pleasure of working with Bill Barnett of Dental Planet on a recent purchase, and had a great experience. I was a bit hesitant about purchasing refurbished equipment, but their prices and reviews gave me confidence to try. I ordered 2 adec dental chairs and 4 stools, all reupholstered with matching ultra leather. I had my repair guy inspect and install the chairs, and he was pleasantly surprised. There were a couple plastic caps missing from the light, which Dental Planet sent in the mail immediately. Bill Barnett was my sales specialist, who was available, patient, knowledgable, and just an overall pleasant guy. I'll definitely be buying from them again! more »
Business Response:
We sincerely appreciate both your business and this great review. Thank you for being a great Dental Planet customer, and we look forward to working with you in the future.
5on Google, Jan 21, 2018
Great service! I had the pleasure of working with Bill Barnett of Dental Planet on a recent purchase, and had a great experience. I was a bit hesitant about purchasing refurbished equipment, but their prices and reviews gave me confidence to try. I ordered 2 adec dental chairs and 4 stools, all reupholstered with matching ultra leather. I had my repair guy inspect and install the chairs, and he was pleasantly surprised. There were a couple plastic caps missing from the light, which Dental Planet sent in the mail immediately. Bill Barnett was my sales specialist, who was available, patient, knowledgable, and just an overall pleasant guy. I'll definitely be buying from them again! more »
Business Response:
We sincerely appreciate both your business and this great review. Thank you for being a great Dental Planet customer, and we look forward to working with you in the future.
5on Facebook, Jan 17, 2018
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5on Facebook, Dec 02, 2017
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3on Google, Oct 02, 2017
Bought a new dental delivery cart and expected it to be ready to install, which it was not! Great learning experience....not in a good way. It needed to be assembled! Maybe if you live near their facility you will be ok, but I do not. The unit is beautiful and as soon as the equipment tech gets here I will like it a lot more. Bottom line, the expense was more that I expected. more »
Business Response:
Dr. Satterfield, we apologize your DuoCart did not meet your expectations. We understand you were dissatisfied that this cart was not ready to install or that it was unassembled. Our S-4150 cart does come assembled except for 4 casters on the bottom of the frame. The utility center, regulators and connectors that are provided need to be installed by a qualified technician. This would be the same for any type of delivery cart that you would choose. Your warranty also requires a qualified technician to complete the installation. As a final gesture of goodwill, we are still offering to pay a portion of your technician's bill to quickly get your cart operational. Thank you for your business. We hope you will consider Dental Planet in the future.
3on Google, Oct 02, 2017
Bought a new dental delivery cart and expected it to be ready to install, which it was not! Great learning experience....not in a good way. It needed to be assembled! Maybe if you live near their facility you will be ok, but I do not. The unit is beautiful and as soon as the equipment tech gets here I will like it a lot more. Bottom line, the expense was more that I expected. more »
Business Response:
Dr. Satterfield, we apologize your DuoCart did not meet your expectations. We understand you were dissatisfied that this cart was not ready to install or that it was unassembled. Our S-4150 cart does come assembled except for 4 casters on the bottom of the frame. The utility center, regulators and connectors that are provided need to be installed by a qualified technician. This would be the same for any type of delivery cart that you would choose. Your warranty also requires a qualified technician to complete the installation. As a final gesture of goodwill, we are still offering to pay a portion of your technician's bill to quickly get your cart operational. Thank you for your business. We hope you will consider Dental Planet in the future.
5on Facebook, Sep 05, 2017
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5on Birdeye, Aug 04, 2017
Wonderful experience. Knowledgeable crew and fantastic products. I was skeptical at first about buying refurbished, but after touring the facility and seeing the pride and care they take it was a no brainer. From purchase to install to use, no regrets. Thanks again! more »
5on Birdeye, Aug 01, 2017
Dale was very helpful. Thanks for all your help. more »
5on Birdeye, Jul 31, 2017
There was an egregious mistake with the shipping of our brand new dental chair, but they reimbursed us fairly for our time and effort. I appreciated the relative promptness with which they responded. I only wish that they worked on weekends, since we also work on weekends. more »
5on Facebook, Jul 14, 2017
I have been using Dental Planet for many years, and the product back up is great. I would trust this company with anything dental. They are "Old School" business. Save yourself some money, use these guys, take a tip from an old timer in the business, I've been running a dental office for a long time. more »
Business Response:
Thank you so very much for the kind words and especially for your business and the trust you have with Dental Planet. We look forward to working with you again soon.
5on Facebook, Jul 12, 2017
We are a perio office and we are a first time client. We purchased a nitrous unit, a brand new one, that was way to overpriced with every other vendor that I had called! I am so glad I found Dental Planet.

Also, contact Nick, he is amazing, He takes his time finding exactly what you need, functionally and financially. He does this without expecting a sale, and does this so to educate you and let you know the details before any sale.

Recently, I also wanted to exchange something, and he spent time researching the best solutions and what will work. He also looked for a product and contacted and reached out to people for us, he really puts in the leg work for you! So impressed.

I will definitely be checking Dental Planet first before I reach out to any other dental sales/vendor company like Henry Schein or Burkhart. You will also be practical in your spending. Thank you Nick! So glad that people with such great work ethic exist.
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Business Response:
Thank you very much for your kind review. We sincerely appreciate your business and look forward to working with you again.
5on Facebook, Jun 26, 2017
Our newly recovered chair looks amazing and installation was less than 15 minutes! more »
Business Response:
Thank you for the kind words. We are proud to have you as a customer and really appreciate your business!
5on Google, Jun 13, 2017
I had my office chairs installed by dental planet. It was quick and easy! Rob even found a solution for our chair massage Remotes! These guys are great to work with! more »
5on Google, Jun 13, 2017
I had my office chairs installed by dental planet. It was quick and easy! Rob even found a solution for our chair massage Remotes! These guys are great to work with! more »
5on Facebook, Jun 10, 2017
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