Dental Planet review summary

5  319
4  21
3  7
2  
1  
5 reviews with no rating
4.9
352 reviews
5on Trustpilot, Oct 15, 2021
After reaching out to several other…
After reaching out to several other dental supply companies, Dental Planet was to only one to respond. Mandy went above and beyond to help me find what I w
as looking for. She even hand delivered my order in person. The communication was very prompt, and she was able to find everything I was looking for. I highly recommend Dental Planet! more »
5on Trustpilot, Oct 10, 2021
The Best Service
My products arrived on time and they are so helpful !
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Business Response:
Thank you so much for your business. We really appreciate you taking a moment to leave this excellent review.
5on Trustpilot, Oct 04, 2021
You tried very hard and I thank you. more »
Business Response:
We appreciate your business and thank you for taking a moment to leave a review about your experience with Dental Planet. We look forward to working with you again soon.
5on Trustpilot, Sep 13, 2021
Amazing customer service from Chris
Amazing customer service from Chris - Inventory Acquisition Specialist. Easy transition from selling old equipment, to pick up, to researching and buying new.
Got me in touch with the right reps to answer questions on exactly what I needed. I highly recommend for start ups and for any practice transition. They have it all. Thank you! - DM more »
Business Response:
Thank you so much for taking the time to leave an excellent review and mentioning Chris. You’re right, Chris is always going above and beyond. We’ll be sure to share your praises with him and the rest of the team! We really appreciate your business and look forward to helping you in the future.
4on Trustpilot, Sep 13, 2021
Item came in time and as described
Item came in time and as described. I Think this item is a drop shipment. There were some parts missing from the manufacture but I got it taken care of by just
calling the manufacture support. more »
Business Response:
Thank you so much for taking the time to leave us a review. Your feedback helps us to improve service for everyone. We really appreciate your business. Please let us know what we can do for you in the future.
5on Trustpilot, Aug 25, 2021
Nice customer service and great product. more »
5on Trustpilot, Aug 13, 2021
Tim went above and beyond to help and…
Tim went above and beyond to help and follow through with our order for new chair upholstery
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Business Response:
Dr. Conte, we truly appreciate your business. It's nice to hear that Tim took good care of you and we hope to work with you again in the future. Thanks for the great review!
5on Trustpilot, Aug 13, 2021
Scott has helped me on most of my…
Scott has helped me on most of my purchases very helpful a pleasure working with him satisfied with dental planet
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Business Response:
Thank you very much for your excellent review. It is so nice to hear that Scott took good care of you once again. We really appreciate you choosing Dental Planet and we look forward to helping you in the future.
5on Google, Jun 30, 2021
Had good customer experience with Dale buying the Corix Xray Arm. Day of installation we didn't know how to hook up the trigger switch thoughts we need a special part. Called Dale he quickly looked up info and told us how to hook it up without that part. My experience has been good. more »
5on Trustpilot, Jun 19, 2021
Great Service.
In all of my dealings with Dental Planet, I give them a five star rating. On my first experience I ordered a doctor’s stool. When I started using the stool, I found that it made
a loud clicking noise. Upon advising Dental Planet, they immediately sent a replacement. I recently purchased an X-ray machine from them. After I installed the unit, I was having trouble with the switch. I called the sales rep and he immediately got me in touch with a repair technician who told me what to check. We had the unit working in 30 minutes. Great service. more »
Business Response:
Thank you so much for the kind words and the 5-star rating. Your review means a lot to us and lets us know we’re on the right track! We’re very grateful for customers like you and hope you stick with us for years to come!
5on Trustpilot, Jun 15, 2021
Never disappoint
Never disappoint ! You guys deliver..Thanks !!
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Business Response:
We sincerely appreciate your business and especially taking a moment to provide this excellent review!
5on Trustpilot, Jun 13, 2021
Excellent service
Excellent service, as always!
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Business Response:
Thank you Dr. Jeter, for this excellent review. We sincerely appreciate your business.
5on Trustpilot, May 26, 2021
Service and delivery were great! more »
Business Response:
Thank you very much for this great review. We sincerely appreciate your business.
5on Trustpilot, May 14, 2021
Very prompt and extremely helpful more »
Business Response:
Thank you, Paul. This is great to hear.
4on Trustpilot, May 13, 2021
The clinic is VERY good !!!!
Very friendly staff !!! The treatment was painless. 😀 Thank you very much !!!!
more »
Business Response:
Hi, Llona - we appreciate the kind words, but it seems you have us confused with a dental clinic with the same name. We are a dental and healthcare supply and equipment company - not a clinic for sure. Thanks.
5on Trustpilot, May 09, 2021
Fast, easy, on time delivery.
Thank you so much. I didn't have to wait 2 months to get my order. Came right on time.
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Business Response:
Thank you very much for this excellent review. We sincerely appreciate your business.
5on Trustpilot, May 05, 2021
I had a great experience with this…
I had a great experience with this company, and plan to use them in the future for our equipment needs.
more »
Business Response:
We really appreciate your business and for taking a moment to leave a great review about your experience with Dental Planet. We sincerely look forward to working with you again soon.
5on Trustpilot, May 04, 2021
excellent
the entire team at dental planet from purchase with dale, to installation with nick and finance with mike was an absolute pleasure to work with....
i highly recommended and trust
them
excellence
more »
Business Response:
Thank you very much for chosing Dental Planet. Our team is proud that everything went well, from Dale in sales, Nick with installation, and Mike with finance. We sincerely appreciate this detailed review and hope to work with you again soon.
5on Trustpilot, Apr 27, 2021
helpful
Dale is very helpful. I appreciate that!
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Business Response:
Many thanks for your business and for taking a moment to provide this review. It is great to hear that Dale was very helpful.
5on Trustpilot, Apr 22, 2021
Loved my experience with them
Absolutely loved working with Dental Planet! I worked with Inventory Specialist Chris Koetter, he was outstanding. He answered all my questions, was always availabl
e to take my call and work around all requests. The whole process took less than a week, great responsive team! 5 Stars for sure more »
Business Response:
Ms. Prodan, thank you very much for your excellent review. It is so nice to hear that Chris took good care of you. We really appreciate you chosing Dental Planet.
5on Trustpilot, Apr 18, 2021
Stryker cast saw brushes
Easy to order. Competitive prices. Items delivered as promised. Correct quality parts.
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5on Trustpilot, Apr 17, 2021
I received my order in perfect…
I received my order in perfect condition!
I’m very satisfied and will continue to shop and order products through Dental Planet!
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5on Trustpilot, Apr 11, 2021
This is the second order I've placed
This is the second order I've placed. A great organization to work with! Keep up the good work!
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Business Response:
We sincerely appreciate your repeat business and thank you for this excellent review.
5on Trustpilot, Mar 19, 2021
Was able to buy product at a decent…
Was able to buy product at a decent price. Received in great condition in record time.
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Business Response:
Thank you very much for this great review. We appreciate your business very much, and it's nice to hear that you were please with the price and how it was shipped. We hope to work with you again soon.
5on Trustpilot, Mar 08, 2021
First order as a new client
I was pleased with My Dental Planet Experience!! We got surgical caps that were UNavailable for almost a Year, Thank YOU
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Business Response:
Dr. Domanico, thank you for this review. Product shortages and national allocations have been a big problem for everyone. We sincerely appreciate your business and hope to work with you again soon.