Fairmont Ford review summary

5  563
4  47
3  14
2  
1  
207 reviews with no rating
4.9
831 reviews
5on Google, Apr 10, 2024
had a very seamless experience with Fairmont Ford. Kyle was great to work with, very knowledgeable and found the truck I was looking for fast. Lori was also very efficient and knowledgeable. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
on Facebook, Apr 10, 2024
had a very seamless experience with Fairmont Ford. Kyle was great to work with, very knowledgeable and found the truck I was looking for fast. Lori was also very efficient and knowledgeable. more »
5on Cars.com, Mar 22, 2024
Kyle was great to work with and easy to get a hold of.
Kyle was great to work with and easy to get a hold of. The process was smooth and fast. Would definitely buy another vehicle from there in
the future. Until then going to enjoy the upgraded Expedition more »
5on Google, Mar 20, 2024
Fairmont Ford is a quality place for purchasing a new vehicle. Kyle was extremely helpful in our new vehicle purchase. He answered all of our questions and was very communicative. We look forward to doing business with Fairmont Ford again! more »
Business Response:
Hi, Heather. Thanks so much for taking the time to write us a review.
5on Google, Mar 14, 2024
One of the oldest Ford dealerships in the country. I was impressed. more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Mar 05, 2024
I have purchased two vehicles in the past several months from Gregg Smitherman at Fairmont Ford. Very professional, made purchasing a vehicle very easy. I also greatly appreciated his laid-back attitude, so you don’t have that high pressure sales feeling. I highly recommend this dealership. They have also provided service on my vehicle which was done timely and well! If you are considering a Ford purchase in Southern Minnesota, give this dealership a try! more »
Business Response:
Hi, Barbara. Thanks for your review. Glad to hear you had a great experience.
5on Google, Feb 26, 2024
Recently, I had an exhaust manifold replaced on my F-150. Due to several broken manifold bolts, the job took longer than expected. The service department kept me informed on how the job was progressing. The final bill was less than the figure I had in mind, with removing several broken bolts. The people in the service department were very good to work with. Thanks. more »
Business Response:
Thanks for the stellar review, Donovan.
5on Google, Dec 29, 2023
We always get great service at Fairmont Ford. more »
Business Response:
Hi, Ramiro. Thanks for your review. Glad to hear you had a great experience.
4on Google, Dec 22, 2023
more »
Business Response:
Thanks so much, Ryan! Looking forward to helping you again.
5on Google, Dec 20, 2023
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Business Response:
We so appreciate your business and can not wait to work with you again.
5on Google, Nov 21, 2023
We bought a 2020 Edge a couple of weeks ago from Kyle. We traded a pickup off so that we could get into our vehicle easier. We also wanted better mileage and we certainly got that also. Having bought many vehicles from Fairmont Ford we were treated like it was our first one there! We were not pressured, we received plenty of time to think over our purchase before signing on the dotted line. This was definitely a pleasurable experience! Thank you Kyle! more »
Business Response:
Thanks for the stellar review, Linda.
5on Google, Oct 27, 2023
Top notch with no pressure sales! Gregg Smitherman’s years of knowledge sure made our experience most positive! This is our second purchase from Fairmont Ford! So if you are looking for a new ride, stop in and see the gang at Fairmont Ford they will take care of you! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Oct 19, 2023
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Business Response:
Thank you for the review, Mary
5on Google, Oct 13, 2023
Service is outstanding! more »
Business Response:
Byron, thank you for the stars, and for being an outstanding customer!
on Facebook, Oct 13, 2023
I had a wonderful experience with Kyle. He was so friendly and patient with me. He was very helpful and made sure I found just what I wanted and there was no pressure. He was very honest and accommodating throughout the entire process. I’m so glad I decided to purchase another vehicle from Fairmont Ford! more »
on Facebook, Sep 26, 2023
Kyle helped me find just the right SUV for me, my brother recommend Kyle, and glad he did. Great help in picking it out more »
5on Google, Sep 22, 2023
Salesman went above and beyond to help me find the right car more »
Business Response:
Thank you very much for your review. Hope to see you again!
on Facebook, Sep 01, 2023
I had a great experience at Fairmont Ford working with Gregg. I would definitely recommend going through him for your next vehicle. more »
5on Cars.com, Aug 30, 2023
Gregg is top notch salesman
Gregg Smitherman was an excellent salesman, he was responsive, informative, helped my set up my new Edge and fordpass app. He gave me what I needed and asked for and
was low-pressure which is what I prefer. I can say we will be coming back in the future for our next car which will be first time using dame dealership more than once. Thank you Gregg for a great experience. more »
5on Google, Aug 27, 2023
I have purchased several vehicles, had car maintenance and repair and auto body repair work completed at Fairmont Ford and have always had excellent customer service in all of these departments. Gregg Smitherman is a superb, no pressure salesman and takes the time to orient you to your new vehicle. Fairmont, MN is lucky to have such an excellent Ford dealership with terrific customer service and wonderful employees. more »
Business Response:
Hi, Shelly. Thanks for your review. Glad to hear you had a great experience.
on Facebook, Aug 25, 2023
Kyle was amazing when it came to putting the customer first. He was very good with making sure I was making the right choice between two cars. Him and James (the manager) drove the car to fix the noise we all heard before I drove off the lot with it! Amazing customer service! Would definitely recommend 😊 more »
5on Google, Aug 23, 2023
Another great experience when buying our F150 Lariat from Fairmont Ford. Gregg is always so friendly and helpful and Lori makes the paperwork go so smoothly. more »
Business Response:
Thanks for the stellar review, Frank.
5on Google, Aug 21, 2023
Fairmont ford does offer quality service. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Aug 09, 2023
Outstanding service!
All the personal at the dealership treats you as a valuable customer.
Absolutely a terrific business.
more »
Business Response:
Bill, thank you for the review and your continued patronage. Have a great day!
5on Google, Jul 29, 2023
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Business Response:
Glad to know that you had a great experience.