Elder Law of East Tennesee review summary

5  39
4  3
3  
2  
1  
7 reviews with no rating
4.9
49 reviews
5on Google, Jun 22, 2017
After exhibiting minor symptoms of dementia for some time, my 82 year old father fell and broke his hip. After the hip surgery my father’s dementia increased significantly. My 80 year old mother and my sister and I were quickly overwhelmed and we needed help. My parents had a small but significant “nest egg” of life savings.
When we first visited Elder Law of East Tennessee, Amelia and her staff made us feel most welcome. Amelia had already analyzed our situation and she was fully prepared. We sat in a private conference room where Amelia made diagrams on a white board and used layman’s terms to explain all of our options and her recommendations. These methods were exactly what we needed to easily understand what our choices were and exactly how Elder Law of East Tennessee would be able to help us. This was just a preview of the excellence and professionalism that she and her staff have consistently demonstrated from day 1. Incidentally, we have just signed up for our third year with Elder Law of East Tennessee. We could not do all of the things they are doing, nor would we have time, nor would we even know how.
Besides their outstanding estate and benefits planning, Amelia and her staff provide outstanding customer support. They promptly return emails and phone calls and they are proactive about the changing needs and conditions of the dementia patient and the patient’s immediate family. They even make visits to my parents’ home to help with benefits forms and agency questions by telephone and in-person visits. This is a huge help for my parents as they are easily confused and have great difficulty with complicated subjects. Amelia and her staff have earned our trust and our gratitude. They genuinely care about their clients and we have experienced this first hand time and time again.
I have nothing but the highest praise for Amelia and her staff. Elder Law of East Tennessee has been a blessing to us during these challenging times for my parents and my family and we would be so much worse off without their help. A heartfelt “Thank you” to Amelia, Julia, Jill, and Kyra.
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Business Response:
We appreciate you sharing your story about your experience! Our team has enjoyed every minute of our time with you and your parents. We can't imagine a more kind and thoughtful family. It has been our pleasure to have helped you through the challenges you faced when you came to us, and it is our honor to continue the journey with you for a third year!
5on Google, Sep 22, 2019
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5on Google, Sep 16, 2019
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5on Google, Sep 13, 2019
I am VERY happy with the solutions that the team at Elder Law of East Tennessee provided for my Mom's situation. No doubt there were others there that helped, but the ones that I had contact with were Malinda, Bailey, Jana, and Hailey; they are all very knowledgeable and helpful. I highly recommend them to anyone needing help with their elder loved one's affairs. The only regret that I have is the worry that I put myself through trying to figure all of this out on my own before I called them!! more »
4on Google, May 31, 2019
They are helpful more »
5on Google, May 31, 2019
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5on Google, May 16, 2019
All staff are professional, courteous and listen to your concerns. Amelia knows everything about law. And what she doesn't know she quickly finds the information.
Jill seems to be very good
at networking. She knows just who to contact and what to say to them. more »
Business Response:
Thank you for your review! We are proud of our exceptionally knowledgeable, experienced, and compassionate professionals and are so glad they were able to help you. It's clients like you who make our work meaningful. Thank you for placing your trust in us!
5on Google, Apr 10, 2019
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on Facebook, Mar 01, 2019
Excellent Elder Law Practice. The attorneys are experts in their field as are the Social Workers. Elder Law of East Tennessee certainly has my vote of confidence!! more »
Business Response:
Thank you so much for your recommendation!
5on Google, Feb 14, 2019
Elder Law of East Tennessee is amazing! My family and I found them in 2017 and we have been with them ever since. Bailey Schiermeyer is our attorney and she is so kind, caring and patient. She helped us with my parents Estate planning and she is always there if we need anything. Bailey is a perfect fit for my family. Hailey Michel-Evleth helped my family and I navigate the waters of Medicaid and all the ends and outs of it. We would have been lost without her. Also, she has always been so patient as we tried to understand Medicaid and just how it works. Thank you Hailey! Kyra Clements is absolutely amazing as she has been there for everything that my family has gone through since my dad was placed in a nursing home. She has gone to bat for us so many times and she will never know just how much that has truly meant. Kyra you are one special lady and we love you. And last but certainly not least is our beautiful Keri Hart who man's the front desk at Elder Law. Keri is just so special as she always cheers me up if I am down and she is such an amazing person. These girls, Bailey, Hailey, Kyra and Keri are not just our Elder Law team but they are now a part of our family. Their service, commitment and love for not only my family but I'm sure for all the families they serve, are just amazing. We love you and appreciate all you have done for us in the past and for all the days yet to come as you fight for not only our family but all the families who are honored and privileged to retain you and know you. more »
Business Response:
What an honor to be on the receiving end of such kind and confident words! Our whole team was thrilled to read your review this morning. It really brightened our day. It has been our pleasure to work with you and your family. Serving people like you and helping bring order to stressful situations is what we love doing most. Thank you so much for sharing!
on Facebook, Feb 12, 2019
I worked with Julia Price recently regarding an issue with the estate of my mother. She and her legal assistant Sheri were fantastic to work with. Julia was very knowledgeable and compassionate during this very sad time. The issues were addressed efficiently and respectfully. I would highly recommend her services to anyone! more »
Business Response:
We are so glad we could help you through a difficult time. Thank you so much for sharing your experience!
5on Google, Nov 02, 2018
They know what they are doing, and they have been fantastic in helping me make decisions for my father. They truly care. more »
Business Response:
Thank you for your confidence in us! We are happy to have helped you work through some difficult decision-making for your father. That's what we're here for!
on Facebook, Oct 17, 2018
We have had the opportunity to work with Amelia Crotwell on several different projects over the past several years. She has been wonderful to work with and extremely knowledgeable in this area of law, especially related to people with disabilities. more »
Business Response:
Thank you for your recommendation! It means a great deal to us.
on Facebook, Oct 17, 2018
Dealing with issues of healthcare and the associated expenses that are incurred as we age require both a plan as well as the advice of trusted, professional advisors. The attorneys at Elder Law of East TN; Amelia, Julia, and Bailey as well as a talented and caring support staff provide such plans and advice together with an ongoing personal relationship that enable their clients to face the challenges of aging with confidence. In Knoxville they are simply "The Best in Class". more »
Business Response:
Thank you for your recommendation and for being such a wonderful Medicare resource for folks in our community, Ray! We love working together with you to provide education and advice to those who need it.
5on Facebook, Oct 05, 2018
Julia Price saved my life when decisions had to be made about my husband who has Parkinson's Disease and had fallen multiple times. After a two hour consultation I understood how ELET could assist me in the difficult decisions regarding where he could live safely and how it could be paid for. Subsequently, an entire team assisted me. Jill Shoffner, Hailey Michel-Evleth, and other staff helped me make the decision for placement in a facility. He is so much better! And he loves it there. Jill and Hailey still assist me on a regular basis when I am anxious and/or have questions. Tina is always available in the front office to make copies and take messages. I give the entire staff at ELET 5 STARS. more »
Business Response:
Thank you for the glowing review! We are blessed to have clients like you and your husband as part of our ELET family. Knowing we have helped improved your lives is what makes our work meaningful!
on Facebook, Oct 01, 2018
Yes I recommend where I work one hundred percent. Yes this is probably lame. But I honestly think these amazing people are honored to help you with your and your loved one's problem. Give us a chance. I hope to meet you and help you. more »
on Facebook, Sep 20, 2018
Completely knowledgeable of up to date Medicaid rules and all aspects of advising caregivers more »
5on Google, Sep 04, 2018
Friendly place they know the law for the elderly more »
Business Response:
Thank you for your review! We appreciate it.
on Facebook, Aug 30, 2018
I have had the opportunity to work with the team at ELET for many years. Every single person treats us like family. The staff is knowledgeable, compassionate and goes above and beyond in every way. I would recommend ELET to anyone looking for estate planning or long term care planning for themselves or their family. more »
5on Google, Jun 17, 2018
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5on Google, May 23, 2018
Amelia and her team have instrumental in helping me with Special Needs trust planning for my daughter. She went above and beyond, with many phone calls, staying on the phone with me during conversations with insurance, government and agencies to help me. We went through a lengthy and complex appeal process for medicaire benefits. She is very compassionate,patient, attentive and an excellent communicator. Did I mention she also is a fine lawyer? I highly recommend her team. A true jewell. more »
5on Google, May 23, 2018
I honestly don't even know where to begin! I feel like a weight has been lifted off my shoulders that I've carried around for 3 years! As regular folks, we have NO idea the complexity of senior estate planning, benefits or assistance (if needed). We hired Elder Law of East TN less than three months ago and now my 84-year-old mother, who has dementia, is living somewhere safe and beautiful with wonderful staff and round-the-clock care! I could have never figured this all out on my own. Julia, Jill and Hailey are my heros!! If you have an aging parent that's going to need assistance and you don't know where to turn... PLEASE get in touch with these fine people. They WANT to help, they know HOW to help... they WILL help! Peace and love to you all! more »
Business Response:
It has been our pleasure to help you and your mother! We are beyond pleased that she is now in a safe, comfortable environment and that you are happy with the outcome. Thank you for sharing your experience!
5on Facebook, May 09, 2018
I honestly don't even know where to begin! I feel like a weight has been lifted off my shoulders that I've carried around for 3 years! As regular folks, we have NO idea the complexity of senior estate planning, benefits or assistance (if needed). We hired Elder Law of East TN less than three months ago and now my 84-year-old mother, who has dementia, is living somewhere safe and beautiful with wonderful staff and round-the-clock care! I could have never figured this all out on my own. Julia, Jill and Hailey are my heros!! If you have an aging parent that's going to need assistance and you don't know where to turn... PLEASE get in touch with these fine people. They WANT to help, they know HOW to help... they WILL help! Peace and love to you all! more »
5on Google, Apr 22, 2018
We are fortunate to have found Elderlaw of East Tennessee. My in-laws had a complicated situation with an auto accident, needing extended care and providing for a special needs child. Elderlaw has helped us not only navigate the complicated legal and financial matters, but since they have a full team to address all the care needs, we are able to make sure everyone is getting the care they need as well. more »
Business Response:
We too are glad that you found us and are happy that we have been able to help your family with a challenging situation. Thank you for your review!
5on Google, Apr 22, 2018
We are so grateful for Julia and Elder Law of E TN! Before going there, we had so many different people giving us such a variety of advice with all the confusion that went along with it. At our meeting, Julia was thorough, compassionate, and clear. Her knowledge and easy style helped ease much of my mom's stress as we discussed finances and dad's medical needs. more »
Business Response:
Thank you so much for sharing your experience! We are glad that Julia was able to answer your questions and cut through some of the confusion. Thank you for giving us the opportunity!