HomeMembership review summary

5  122
4  4
3  
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1 reviews with no rating
5.0
127 reviews
5on Google, Feb 19, 2019
This is a wonderful local team we truly appreciate working with. Their customer service is superior and warranty products are great. We recommend them highly to all our clients and anyone looking for a reliable home warranty company. more »
Business Response:
Thank you so much for the excellent review! Our team is very thankful for such supporting agents like the Virgin Property Group. We look forward to servicing your clients, and we hope you have the best year yet! -Owner, Troy Cummings
5on Google, Feb 19, 2019
I am a realtor at Keller Williams and I love Home Membership. They are definitely not like home warranty companies I have used in the past. They really want to take care of our clients and not just try to deny the claim. I am super pleased! more »
Business Response:
Robin, Thank You for leaving us such a wonderful review! I wish you continued success this year and we look forward to servicing your clients. -Owner, Troy Cummings
5on Google, Feb 19, 2019
I've refer HomeMembership to all of my clients. As a top selling local Realtor, I wont send business to just anyone, they have to exhibit the care and concern that goes above and beyond clients expectations. HomeMembership does that and more! more »
Business Response:
Steve, I really appreciate the comments and we always strive to exceed your expectations and your clients. Thank you for recommending HomeMembership to your clients! -Owner, Troy Cummings
5on Google, Feb 19, 2019
First time using Home Membership and couldn’t be happier. They weren’t able to help with a repair right away but worked with me to find a resolution. I had a check mailed out almost immediately. Highly recommend them and would use them again for myself. more »
Business Response:
Thanks for taking the time to leave us a review. We were happy to help you with your dishwasher problem. So glad you are a part of HomeMembership.
5on BirdEye, Feb 12, 2019
Home Membership delivered a prompt buyout for our dishwasher in our new home. We made a phone call in the morning an by noon were approved for a buyout. The check was mailed out the same day. Super friendly accommodating personnel.Excellent service! more »
Business Response:
Thank you so much for taking the time to leave us a review. We love to hear from our members.
5on Google, Feb 12, 2019
I feel very confident recommending them to my clients. The staff is very friendly and helpful. more »
Business Response:
Bethany, I appreciate you taking the time to leave us a review. I hope you have the best year yet and we look forward to servicing your clients! - Owner, Troy Cummings
5on BirdEye, Feb 11, 2019
Home membership is amazing! We recently bought a warranty through them and already have had to use them! It was a super simple process and took all the stress of having our fridge repaired! more »
Business Response:
Thank you so much for your kind words, Krystal. We really appreciate you taking the time out to share your experience with us. We were happy to help you get your fridge repaired.
5on Google, Feb 10, 2019
I've been a fulltime Realtor for 14 yrs and I can say without a doubt that homemembership is the best home warranty in the State of Kentucky. They are locally owned, very easy to make claims with, and offer way more services and coverages than the big national brands. I highly recommend homemembership. more »
Business Response:
Brandon, thank you for the awesome review. Your review is what makes our​ job so rewarding. I hope you have the best year yet and keep up the good work! -Owner, Troy Cummings
5on Google, Jan 27, 2019
Home Membership is my Go-To home warranty company for all my real estate transactions. They are locally owned and that is very important to me and my clients. Their response time is excellent and the HVAC Certification program is great for listings. I have used other home warranty companies in the past but Home Membership is absolutely my #1 Choice as a professional Realtor. more »
5on Google, Jan 22, 2019
I am a Realtor with ReMax Associates here in Louisville. Home Membership is always responsive and all of my clients have nothing but positives things to say about HM when they have to file a claim. Thanks and keep up the great work. more »
Business Response:
Jeremiah, Thank You for trusting us with your clients and we look forward to always providing them with top-notch service. I appreciate the review very much! -Owner, Troy Cummings
5on Google, Jan 17, 2019
Home Membership is the go to home warranty company for me for my clients. They have great local companies working with them to ensure my clients are taken care of if their home is in need. more »
Business Response:
Anthony, we love being your go-to warranty for your real estate clients. Thank you for the awesome review and we look forward to servicing your real estate clients. Have a great year! -Owner, Troy Cummings
5on Google, Jan 15, 2019
Troy and the team at Home Membership do a fantastic job of making sure home owners have peace of mind whenever the purchase a Home Membership home warranty. The website, customer service, and handling of problems is second to none and I would recommend them to any buyer's or home owners that I represent. more »
Business Response:
Brandon, stand up review from a stand-up guy! Thank you for the awesome words and being such a great advocate for HomeMembership. We look forward to servicing the needs of your real estate clients. -Owner, Troy Cummings
5on Google, Jan 14, 2019
Home Membership offers great home warranty options for our Real Estate Clients. Great, local company, great service! Thanks! more »
Business Response:
Bennett thank you for taking the time to leave us this great review. I and my team are very appreciative! -Owner, Troy Cummings
5on Google, Jan 12, 2019
I have been a Realtor in Louisville for 6 years, and I’ve researched, recommended, and dealt with a number of home warranty companies for my clients, both buyers and sellers. There has been inconsistency with all of those companies, with one exception. Troy and HomeMembership (formerly AIRECS) have achieved consistent positive feedback from every client of mine that has used their warranty services. Their prices are reasonable, coverage is excellent, customer service is responsive, and results are backed by their staff. The fact that they are locally owned and operated is an added bonus, as they seem to go the extra mile, compared to franchises and larger companies with national concerns. I can’t say enough good things. Be sure to check in with HomeMembership, or have your Realtor do so, whenever you are considering a property purchase or sale. Of course, I’ll be glad to help with that as well. more »
Business Response:
WOW, Charles!!!! This an awesome review and I can't tell you how thankful and appreciative I am to hear you say these things. Again, thank you so much! -Owner, Troy Cummings
5on Google, Jan 11, 2019
I am a Realtor here in Louisville. If my buyers are interested in asking for a home warranty, I recommend Home Membership. They are a local company, which is rare for home warranty companies. Easy to reach and their team is great! Highly recommend. more »
Business Response:
Thanks so much, Brittany! We really enjoy working with your team. You guys do an awesome job, too! -Owner, Troy Cummings
5on Google, Jan 09, 2019
Troy and his team have been great to work with. They are the definition of customer service and professionalism. more »
Business Response:
Thanks, Eric! I really appreciate the comments and the five star review. - Owner, Troy Cummings
5on Google, Jan 08, 2019
They jumped right on a plumbing problem and went above and beyond to get the Job Done !!! I would highly recommend them. Thanks for a job well done more »
5on BirdEye, Jan 08, 2019
Home Membership was easy work with. They worked with me to get the lowest price on a water line repair and they reimbursed me quickly with no hassles whatsoever. I am very grateful for their kind and efficient assistance in this matter. Highly recommend them! more »
Business Response:
Thank you so much for taking the time to leave us a review and for highly recommending us. Help us spread the word about how much you love HomeMembership and we will send you a Google Home Mini. Go to www.homemembership.com/iheart to find out how.
5on Google, Jan 07, 2019
Troy has to be one of the most hardest working individuals I’ve had the pleasure of working with. Truly has a passion for what he does. I love teaming up with HomeMembership and helping to take care of people. Thank you for all you do my friend more »
Business Response:
Thanks, Troy! I appreciate you leaving us the review. Looking forward to working with TC images in the future as well. Sincerely, Troy Cummings
5on Google, Jan 05, 2019
This is the first time I've used HomeMemberbship. I am thrilled, to say the least! When I spoke with Phoebe, she was extremely helpful. She explained how to proceed with the replacement of our complete furnace system. Once the estimate was official, she submitted our request. We received our reimbursement check within a few days. I've used another Home Warranty service in the past. HomeMembership beats them hand down! I am so happy I changed warranty companies! more »
Business Response:
Thank you for taking the time to leave us a review. We were happy to help you with your furnace problem. Thanks for choosing to be a member of HomeMembership! Help us spread the word about how much you love HomeMembership and we will send you a Google Home Mini. Go to www.homemembership.com/iheart to find out how.
5on BirdEye, Dec 21, 2018
Prompt and timely service. more »
Business Response:
Thank you so much for your kind words, Ky Nguyen. We really appreciate you taking the time out to share your experience with us. Cheers, HomeMembership
5on Google, Nov 13, 2018
Home Membership is responsive when I need them. They just replaced our furnace without any extra expense, or complications. I appreciate the service!!! more »
Business Response:
Thanks for taking the time to leave us a review. We are so glad you are happy with our services. We love being there for our members when they need us.
5on Google, Oct 18, 2018
What an easy and positive experience! Never fun to deal with the inconvenience of something going wrong in the house. Yet, so wonderful to have 1 number to call and to have them figure out the rest for you. I have had 2 home issues recently (knock on wood, I won't have any more!!) and both issues were resolved quickly and efficiently and with excellent customer service. No hassles - all positive. Worth every penny to have peace of mind with Home Membership. Thank you!!! more »
Business Response:
Thank you so much for the great review. It was our pleasure to help you with your washer and garage door repairs.
5on BirdEye, Oct 09, 2018
As long as this company exists, they have my business. Incredible service! They remove the stress from stressful situations . . . and they do it quickly! more »
Business Response:
Glad to hear you are happy with HomeMembership. Thanks for leaving us a review.
5on BirdEye, Oct 03, 2018
By far the easiest company and the most prompt service I have ever dealt with. Literally have never had an issue not get resolved, fixed and covered within 24 hours. Service is outstanding, and so is the work that gets done. I have heard of people using other Home Warranty companies, and frankly have heard nothing but issues about them. I have now referred this Home Warranty Company to other co-workers and friends!! Quickest and Best service ever! more »
Business Response:
Thank you for taking the time to leave us an awesome review. Love hearing that you are happy with the work that our service providers have done in your home. We also appreciate you referring us to your friends.