HomeMembership review summary

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4  4
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5.0
104 reviews
5on Google, Oct 18, 2018
What an easy and positive experience! Never fun to deal with the inconvenience of something going wrong in the house. Yet, so wonderful to have 1 number to call and to have them figure out the rest for you. I have had 2 home issues recently (knock on wood, I won't have any more!!) and both issues were resolved quickly and efficiently and with excellent customer service. No hassles - all positive. Worth every penny to have peace of mind with Home Membership. Thank you!!! more »
5on BirdEye, Oct 09, 2018
As long as this company exists, they have my business. Incredible service! They remove the stress from stressful situations . . . and they do it quickly! more »
Business Response:
Glad to hear you are happy with HomeMembership. Thanks for leaving us a review.
5on BirdEye, Oct 03, 2018
By far the easiest company and the most prompt service I have ever dealt with. Literally have never had an issue not get resolved, fixed and covered within 24 hours. Service is outstanding, and so is the work that gets done. I have heard of people using other Home Warranty companies, and frankly have heard nothing but issues about them. I have now referred this Home Warranty Company to other co-workers and friends!! Quickest and Best service ever! more »
Business Response:
Thank you for taking the time to leave us an awesome review. Love hearing that you are happy with the work that our service providers have done in your home. We also appreciate you referring us to your friends.
5on BirdEye, Oct 03, 2018
This is the second time I have had a home warranty with this company and they have been amazing both times. I haven't always been organized enough to call them before I seek out repairmen and they are more than fair with reimbursing me within the limits of my warranty. I also used this company when I sold my last home and bought the buyer a warranty. I would recommend them to anyone. more »
Business Response:
We love hearing from our members. Thank you so much for the great review. Glad you have been happy with our services and our recommending us to others.
5on BirdEye, Sep 10, 2018
If you have to work with a home warranty company, these are the guys you want to work with! So kind, helpful, eager to answer all your questions and desire to get you the best and fastest service possible! They have gone ABOVE and BEYOND! more »
Business Response:
Thank you so much for your kind words. We really appreciate you taking the time to leave us a review. HomeMembership
5on BirdEye, Aug 12, 2018
Repair our AC and honor our request to go with the company of or choice. They are family oriented. A very smart investment for us. Awa more »
Business Response:
Thank you so much for your kind words. We really appreciate you taking the time to leave us a review.
5on Google, Jul 20, 2018
My wife and I purchased our home about 3mos ago and our ac unit blower motor went out on one of the hottest days this year. We called our home warranty company ( AIRECS ) and had a response from the repair company within 30 minutes. Unfortunately, the contracted company could not arrive until the next day so we called another repair company and had the ac system repaired within a few hours. AIRECS honored the repair due to the extreme heat and the concern for our family's safety. Purchasing the AIRECS home warranty is one of the smartest choices we made while purchasing our home. They have been great to work with, very friendly and understanding. We highly recommend them.
Patrick
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Business Response:
Thanks for the great review and for highly recommending AIRECS/HomeMembership! We appreciate you taking the time to review our services. We care about our members and are happy to hear that your A/C was repaired.
5on Google, Jul 14, 2018
Repaired our AC unit fast over the 4th of July holiday. Very professional and seems like the repair company and AIRECS have a great relationship which you don't get with every home warranty company. Definitely recommend. more »
Business Response:
Thanks so much for taking the time to leave us a review and recommending AIRECS/HomeMembership! We love working with our local contractors and are so glad to hear you were happy with their work.
5on Google, Jul 12, 2018
Airecs was very responsive to my emergency service need. They called me back within 30 minutes, had a technician at my home within an hour and replaced the unit the next day. Friendly, efficient staff. more »
Business Response:
We were happy to help you with your emergency A/C issue. Thanks for taking the time to leave us a review!
5on BirdEye, Jul 12, 2018
Same day response & disposal installation complete. Very satisfied. more »
Business Response:
So glad to hear you are satisfied with your HomeMembership. Thanks for leaving us a 5-star review.
5on BirdEye, Jul 12, 2018
Repaired our AC unit fast over the 4th of July holiday. Very professional and seems like the repair company and AIRECS have a great relationship which you don't get with every home warranty company. Definitely recommend. more »
Business Response:
Thanks so much for taking the time to leave us a review and recommending AIRECS/HomeMembership! We love working with our local contractors and are so glad to hear you were happy with their work.
5on BirdEye, Jun 28, 2018
My garbage disposal quit working and I called the home warranty people the next morning. They had someone out the next afternoon. The repair man was very nice, was careful moving things below the sink, asked for a bowl in case some water might spill out, did the replacement quickly, and even notice my kitchen sprayer was loose - he tightened that without me even asking. A+ service and A+ repairman. more »
Business Response:
So happy to hear from happy customers like you. Pleased to hear that our technician was A+ and fixed your plumbing issues in a timely manner. Thanks for taking the time to leave us a review.
5on BirdEye, Jun 13, 2018
I just moved into my home and found the air conditioner didn't work. Home Membership contacted Holder's Heating and Air and they worked very quickly to get a replacement compressor and to install it right away. They also mentioned that Home Membership is one of the best home warranty companies they work with. Both companies offered excellent customer service and handled my issue in a timely manner. more »
Business Response:
Thank you for taking the time to leave us a review. So glad we were able to help you get your A/C fixed quickly especially during this hot weather. We love working with local companies like Holder's Heating and Air and are pleased to hear you were happy with their service.
5on Google, Jun 06, 2018
I've had the privilege of working with Home Membership/AIRECS over the past several years. Our real estate brokerage has benefited greatly from the peace of mind and coverage Home Membership offers our clients when purchasing a home. Troy and every one with their company (hi Erin!) take great care of their clients and run a great business. A+ more »
Business Response:
Thank you for the great review. It is our pleasure to help your clients with their home warranty needs.
5on Google, May 31, 2018
This was an awesome experience. I was very pleased with the service of my new ac unit.The service technician was extremely knowledgeable and super courteous. He took the time to explain very detail of his visit. I have never had a service call that was as enjoyable as this one. more »
Business Response:
So glad to hear that you were pleased with the technician that came to your home and that we were able to help you with your A/C problems. Thanks for taking the time to leave us an awesome review!
5on BirdEye, May 31, 2018
This was an awesome experience. I was very pleased with the service of my new ac unit.The service technician was extremely knowledgeable and super courteous. He took the time to explain very detail of his visit. I have never had a service call that was as enjoyable as this one. more »
Business Response:
So glad to hear that you were pleased with the technician that came to your home and that we were able to help you with your A/C problems. Thanks for taking the time to leave us an awesome review!
5on Google, May 31, 2018
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Business Response:
Thanks for taking the time to leave us a 5-star review! It is always great to hear from happy clients.
5on BirdEye, May 29, 2018
We have had our home warranty plan for two years now. Great service, very reasonable rates, and low service call fee. Had our AC unit repaired twice, furnace once, and hot water heater once. Only hang up was on first AC service a year ago they had to come out multiple times to fix the problem. Only charged one service call fee so I was okay with that. So far so good! They even paid for part of our hotel stay while AC was being repaired. more »
Business Response:
Thanks so much for the 5-star review! We were happy to help you with your home repairs and are glad you were able to take advantage of the Hotel Stay Coverage on our Premium Plan.
5on BirdEye, Apr 27, 2018
I would rate my experience a 5. I was very pleased with my experience of having a new water heater installed. The gentlemen evaluating and installing it were very professional and thorough and were willing to answer any question I had. I would recommend you to others. more »
Business Response:
Thank you for taking the time to leave us a great review. We were happy to assist you in replacing your water heater. It is great to hear that the contractor we sent to your home was professional and thorough. We love working with Jeff Foster Plumbing.
5on BirdEye, Apr 18, 2018
Associates are always responsive and the contractors exhibit a great deal of professionalism. I have been a client for 2 years and I am highly satisfied. more »
Business Response:
Always great to hear from a long time satisfied customer. Glad we have been able to help you with your home repair needs. Thanks for leaving us a 5-star review.
5on BirdEye, Apr 02, 2018
I have used my home membership twice within a year since buying my home. I highly recommend the service for any homeowner! Their response is always timely-money well spent! more »
Business Response:
Thanks for taking the time to leave us a 5-star review. Glad to hear that you are finding value in your HomeMembership and that you are pleased with the services that we have provided.
5on Google, Feb 26, 2018
I have recommended Home Membership to several friends. I have used the service 3 times in the last 6 months. All three times I have gotten fast response and problems taken care of right away! The plumbers that came to our house were very professional and courteous. The personnel at Home Membership are very polite and quick to get the problem fixed!! more »
Business Response:
Thanks so much for the great review. We are happy to hear you are pleased with our services.
5on BirdEye, Feb 19, 2018
They were great at identifyi g a pro and the pro responded quickly more »
Business Response:
Thanks for the 5-Star review! Glad we could help with your plumbing problems.
5on BirdEye, Feb 14, 2018
I had a great experience with Home Membership. My water heater went out in my house. They were able to come when someone would be home. VERY friendly and knowledgeable! They told me my current water heater was over 30 years old and it was amazing it had not gone out sooner. They guys were very fast and efficient and even wanted me to let my dogs out so they could pet them. I LOVE when dog people come over!! I'm very very happy with my whole experience. Now if only my FURNACE would DIE then I will be a really happy girl (it's also super duper old) lol. more »
Business Response:
Thanks for the awesome review. So glad you have been happy with our services over the years. Thanks for being a loyal member of HomeMembership!
5on Google, Feb 13, 2018
I am extremely pleased with AIRECS. I have had a few claims and they have responded timely and with knowledgeable contractors. I highly recommend them. more »
Business Response:
Glad we were able to help you with your dishwasher and furnace repairs. Thanks for taking the time to leave us a 5-star review!