HomeMembership review summary

5  139
4  7
3  
2  
1  
1 reviews with no rating
5.0
147 reviews
5on Google, Dec 22, 2019
Our my years as a real estate professional, I have worked with many home warranty company and none compares to the quick responses, service provided and professionalism from Troy and the entire staff at Home Membership. They also provide a large variety of service to included insurance. Thank you and will continue to support your warranty company!!! more »
Business Response:
Thank you so much for your kind words Trudy. We strive to provide your clients with the insurance and home warranty services they need for their homes. We are happy to hear that you are pleased with our services.
5on Google, Dec 11, 2019
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Business Response:
Thanks for the great rating. We really appreciate the support.
5on Google, Dec 11, 2019
You will always feel like a priority while working with Troy and his staff. They keep the best interests of their customers in mind while taking care of their insurance needs. The HomeMembership gang has you covered! more »
Business Response:
Thanks for an awesome review. We care about our customer's needs and it makes up happy to hear that you are pleased with our services.
5on Google, Nov 26, 2019
HomeMembership has been so easy to work with in the year that I have been with them. Phoebe responds to all claims questions or concerns in a timely manner, and Erin is great to work with on all billing questions. I definitely recommend them for first time home buyers! more »
Business Response:
Thank you so much for the great review. It is our pleasure to serve our members.
5on Google, Nov 26, 2019
This was my first time having a Home membership. Phoebe is always quick to get back to you via email.
Beau Scott was equally helpful getting someone out here ASAP when I had no heat.
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Business Response:
Thanks for taking the time to review our services. Glad to hear you are happy with our staff and that they were able to take care of your furnace problem in a timely manner.
5on BirdEye, Nov 26, 2019
HomeMembership is awesome! Phoebe always responds to claims or claim questions in a timely manner and Erin is great to work with on any billing questions. I took advantage of the price lock offer and don’t regret it. Definitely recommend for first time home buyers! more »
Business Response:
Thank you so much for your kind words, Cassie. We really appreciate you taking the time out to share your experience with us.
5on Google, Nov 15, 2019
Amazing service! Quick to respond and always find the problem! Cheap copay only 75 dollars. Had multiple things done including wiring, plumbing, AC, furnace, and water heater. Always pleasant to talk to and customer service is outstanding! Highly recommended.
-rob h
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Business Response:
Thanks for taking the time to leave us a 5-star review! It is always great to hear from happy clients.
5on BirdEye, Nov 07, 2019
We have used this company for our home warranty for almost three years now. Unfortunately we have had to use it many times, but each time it has been a breeze. Phoebe is always quick to respond to phone calls and emails. This warranty has been worth every penny and we will continue with their services. more »
Business Response:
Thank you for the great review. We are happy to hear that our services have been a help to you over the years.
4on BirdEye, Sep 17, 2019
home membership has been great for us every time we have used them. This time was a little more difficult because they got rid of the phone lines and everything is via email. But overall our issue was taken care of and we are happy. Would recommend to friends. Please bring back phone lines though. A lot easier and effective talking to someone personally. more »
Business Response:
Thank you so for taking the time to leave us a review. We have been happy to help you with your A/C repairs. We appreciate your feedback and will continue to do our best to service our members. ~ Troy Cummings President / CEO
5on BirdEye, Sep 09, 2019
My 1st time having and using a Home Warranty so happy i selected Home Membership put my request in fast response water heater blew Called approved same day thank you so much partial reimbursement on the way very courteous ,understanding Great Customer Service
Jamie Malone Indpls
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Business Response:
Thank you so much for the great review. Love hearing about our member's experiences. Glad we could help you with your water heater problem.
5on Google, Sep 07, 2019
I have had several home warranties through the years. This company is by far the best! Customer service was quick and efficient and the provider had my ac fixed same day I called it in. more »
Business Response:
Thank you so much for your kind words, Phyllis. We really appreciate you taking the time out to share your experience with us.
5on Google, Aug 22, 2019
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Business Response:
Thank you so much for the rating of our services!
5on Google, Aug 17, 2019
Great company. Absolutely the greatest. Very easy to work with. Understood our situation with 2 sick babies and fixed our air asap. Thank you! more »
Business Response:
Thank you for leaving us a review. Glad to hear that our contractors were able to repair your A/C so quickly.
4on Google, Aug 03, 2019
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Business Response:
Thank you so much for taking the time to rate our services.
4on BirdEye, Jul 24, 2019
My air conditioner went out and they connected me with a repair company within hours. Home Membership even covered the cost of my hotel stay during my wait for the repairman to show up as it went out over the weekend. In every instance I’ve requested maintenance, they’ve always responded quickly and provided the best service from the nicest people. more »
Business Response:
So glad to hear that you are happy with your HomeMembership. Thanks for taking the time to review our services.
5on BirdEye, Jul 15, 2019
My air conditioner went out and I am so happy I had this company as my warranty provider. They had someone out the same day and had me up and running again with in 2 hours. They also followed up with me to make sure everything went smoothly. My policy is up next month and I will be renewing it as soon as I can. more »
Business Response:
So glad to hear that you are happy with our services and that you will be renewing your membership. Thanks for the great review of your AC repair!
5on BirdEye, Jul 14, 2019
The best home warrenty company ever that i have dealt with in all my life experience.very fast and honest and not running you around.this company is where you need to stop for all your insurance needs more »
Business Response:
Thank you for the kind words and the awesome review. We were happy to help you with your water heater problems.
5on BirdEye, Jul 14, 2019
Simply the best no hidden details or running you around.and yes they are in usa and customer representative speaks english ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ more »
Business Response:
Happy to hear about your positive membership experience. Thanks for the great review.
5on Google, Jul 09, 2019
They came out and looked at our outside A/C unit and the next day they showed up and replaced the outside ac unit, no questions asked. And we paid nothing. They are a great company and I would recommend them to anybody needing a home Warranty. more »
Business Response:
Thank you so much for taking the time to leave us a review. Glad we could help you replace your A/C unit during this hot summer.
5on Google, Jun 19, 2019
Love this company. They get back to you quickly, send quality service people, and are reasonably priced. more »
Business Response:
Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us. Cheers, HomeMembership
5on Google, Feb 19, 2019
This is a wonderful local team we truly appreciate working with. Their customer service is superior and warranty products are great. We recommend them highly to all our clients and anyone looking for a reliable home warranty company. more »
Business Response:
Thank you so much for the excellent review! Our team is very thankful for such supporting agents like the Virgin Property Group. We look forward to servicing your clients, and we hope you have the best year yet! -Owner, Troy Cummings
5on Google, Feb 19, 2019
I am a realtor at Keller Williams and I love Home Membership. They are definitely not like home warranty companies I have used in the past. They really want to take care of our clients and not just try to deny the claim. I am super pleased! more »
Business Response:
Robin, Thank You for leaving us such a wonderful review! I wish you continued success this year and we look forward to servicing your clients. -Owner, Troy Cummings
5on Google, Feb 19, 2019
I've refer HomeMembership to all of my clients. As a top selling local Realtor, I wont send business to just anyone, they have to exhibit the care and concern that goes above and beyond clients expectations. HomeMembership does that and more! more »
Business Response:
Steve, I really appreciate the comments and we always strive to exceed your expectations and your clients. Thank you for recommending HomeMembership to your clients! -Owner, Troy Cummings
5on Google, Feb 19, 2019
First time using Home Membership and couldn’t be happier. They weren’t able to help with a repair right away but worked with me to find a resolution. I had a check mailed out almost immediately. Highly recommend them and would use them again for myself. more »
Business Response:
Thanks for taking the time to leave us a review. We were happy to help you with your dishwasher problem. So glad you are a part of HomeMembership.
5on BirdEye, Feb 12, 2019
Home Membership delivered a prompt buyout for our dishwasher in our new home. We made a phone call in the morning an by noon were approved for a buyout. The check was mailed out the same day. Super friendly accommodating personnel.Excellent service! more »
Business Response:
Thank you so much for taking the time to leave us a review. We love to hear from our members.