HomeMembership review summary

5  131
4  9
3  1
2  
1  
1 reviews with no rating
4.9
142 reviews
4on BirdEye, Sep 17, 2019
home membership has been great for us every time we have used them. This time was a little more difficult because they got rid of the phone lines and everything is via email. But overall our issue was taken care of and we are happy. Would recommend to friends. Please bring back phone lines though. A lot easier and effective talking to someone personally. more »
Business Response:
Thank you so for taking the time to leave us a review. We have been happy to help you with your A/C repairs. We appreciate your feedback and will continue to do our best to service our members. ~ Troy Cummings President / CEO
5on BirdEye, Sep 09, 2019
My 1st time having and using a Home Warranty so happy i selected Home Membership put my request in fast response water heater blew Called approved same day thank you so much partial reimbursement on the way very courteous ,understanding Great Customer Service
Jamie Malone Indpls
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Business Response:
Thank you so much for the great review. Love hearing about our member's experiences. Glad we could help you with your water heater problem.
5on Google, Sep 07, 2019
I have had several home warranties through the years. This company is by far the best! Customer service was quick and efficient and the provider had my ac fixed same day I called it in. more »
Business Response:
Thank you so much for your kind words, Phyllis. We really appreciate you taking the time out to share your experience with us.
5on Google, Aug 22, 2019
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Business Response:
Thank you so much for the rating of our services!
5on Google, Aug 17, 2019
Great company. Absolutely the greatest. Very easy to work with. Understood our situation with 2 sick babies and fixed our air asap. Thank you! more »
Business Response:
Thank you for leaving us a review. Glad to hear that our contractors were able to repair your A/C so quickly.
4on Google, Aug 03, 2019
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Business Response:
Thank you so much for taking the time to rate our services.
4on BirdEye, Jul 24, 2019
My air conditioner went out and they connected me with a repair company within hours. Home Membership even covered the cost of my hotel stay during my wait for the repairman to show up as it went out over the weekend. In every instance I’ve requested maintenance, they’ve always responded quickly and provided the best service from the nicest people. more »
Business Response:
So glad to hear that you are happy with your HomeMembership. Thanks for taking the time to review our services.
5on BirdEye, Jul 15, 2019
My air conditioner went out and I am so happy I had this company as my warranty provider. They had someone out the same day and had me up and running again with in 2 hours. They also followed up with me to make sure everything went smoothly. My policy is up next month and I will be renewing it as soon as I can. more »
Business Response:
So glad to hear that you are happy with our services and that you will be renewing your membership. Thanks for the great review of your AC repair!
5on BirdEye, Jul 14, 2019
The best home warrenty company ever that i have dealt with in all my life experience.very fast and honest and not running you around.this company is where you need to stop for all your insurance needs more »
Business Response:
Thank you for the kind words and the awesome review. We were happy to help you with your water heater problems.
5on BirdEye, Jul 14, 2019
Simply the best no hidden details or running you around.and yes they are in usa and customer representative speaks english ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ more »
Business Response:
Happy to hear about your positive membership experience. Thanks for the great review.
5on Google, Jul 09, 2019
They came out and looked at our outside A/C unit and the next day they showed up and replaced the outside ac unit, no questions asked. And we paid nothing. They are a great company and I would recommend them to anybody needing a home Warranty. more »
Business Response:
Thank you so much for taking the time to leave us a review. Glad we could help you replace your A/C unit during this hot summer.
5on Google, Jun 19, 2019
Love this company. They get back to you quickly, send quality service people, and are reasonably priced. more »
Business Response:
Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us. Cheers, HomeMembership
5on Google, Feb 19, 2019
This is a wonderful local team we truly appreciate working with. Their customer service is superior and warranty products are great. We recommend them highly to all our clients and anyone looking for a reliable home warranty company. more »
Business Response:
Thank you so much for the excellent review! Our team is very thankful for such supporting agents like the Virgin Property Group. We look forward to servicing your clients, and we hope you have the best year yet! -Owner, Troy Cummings
5on Google, Feb 19, 2019
I am a realtor at Keller Williams and I love Home Membership. They are definitely not like home warranty companies I have used in the past. They really want to take care of our clients and not just try to deny the claim. I am super pleased! more »
Business Response:
Robin, Thank You for leaving us such a wonderful review! I wish you continued success this year and we look forward to servicing your clients. -Owner, Troy Cummings
5on Google, Feb 19, 2019
I've refer HomeMembership to all of my clients. As a top selling local Realtor, I wont send business to just anyone, they have to exhibit the care and concern that goes above and beyond clients expectations. HomeMembership does that and more! more »
Business Response:
Steve, I really appreciate the comments and we always strive to exceed your expectations and your clients. Thank you for recommending HomeMembership to your clients! -Owner, Troy Cummings
5on Google, Feb 19, 2019
First time using Home Membership and couldn’t be happier. They weren’t able to help with a repair right away but worked with me to find a resolution. I had a check mailed out almost immediately. Highly recommend them and would use them again for myself. more »
Business Response:
Thanks for taking the time to leave us a review. We were happy to help you with your dishwasher problem. So glad you are a part of HomeMembership.
5on BirdEye, Feb 12, 2019
Home Membership delivered a prompt buyout for our dishwasher in our new home. We made a phone call in the morning an by noon were approved for a buyout. The check was mailed out the same day. Super friendly accommodating personnel.Excellent service! more »
Business Response:
Thank you so much for taking the time to leave us a review. We love to hear from our members.
5on Google, Feb 12, 2019
I feel very confident recommending them to my clients. The staff is very friendly and helpful. more »
Business Response:
Bethany, I appreciate you taking the time to leave us a review. I hope you have the best year yet and we look forward to servicing your clients! - Owner, Troy Cummings
5on BirdEye, Feb 11, 2019
Home membership is amazing! We recently bought a warranty through them and already have had to use them! It was a super simple process and took all the stress of having our fridge repaired! more »
Business Response:
Thank you so much for your kind words, Krystal. We really appreciate you taking the time out to share your experience with us. We were happy to help you get your fridge repaired.
5on Google, Feb 10, 2019
I've been a fulltime Realtor for 14 yrs and I can say without a doubt that homemembership is the best home warranty in the State of Kentucky. They are locally owned, very easy to make claims with, and offer way more services and coverages than the big national brands. I highly recommend homemembership. more »
Business Response:
Brandon, thank you for the awesome review. Your review is what makes our​ job so rewarding. I hope you have the best year yet and keep up the good work! -Owner, Troy Cummings
5on Google, Jan 27, 2019
Home Membership is my Go-To home warranty company for all my real estate transactions. They are locally owned and that is very important to me and my clients. Their response time is excellent and the HVAC Certification program is great for listings. I have used other home warranty companies in the past but Home Membership is absolutely my #1 Choice as a professional Realtor. more »
Business Response:
Kent, I really appreciate the comments and we always strive to exceed your expectations and your clients. Thank you for recommending HomeMembership to your clients! -Owner, Troy Cummings
5on Google, Jan 22, 2019
I am a Realtor with ReMax Associates here in Louisville. Home Membership is always responsive and all of my clients have nothing but positives things to say about HM when they have to file a claim. Thanks and keep up the great work. more »
Business Response:
Jeremiah, Thank You for trusting us with your clients and we look forward to always providing them with top-notch service. I appreciate the review very much! -Owner, Troy Cummings
5on Google, Jan 17, 2019
Home Membership is the go to home warranty company for me for my clients. They have great local companies working with them to ensure my clients are taken care of if their home is in need. more »
Business Response:
Anthony, we love being your go-to warranty for your real estate clients. Thank you for the awesome review and we look forward to servicing your real estate clients. Have a great year! -Owner, Troy Cummings
5on Google, Jan 15, 2019
Troy and the team at Home Membership do a fantastic job of making sure home owners have peace of mind whenever the purchase a Home Membership home warranty. The website, customer service, and handling of problems is second to none and I would recommend them to any buyer's or home owners that I represent. more »
Business Response:
Brandon, stand up review from a stand-up guy! Thank you for the awesome words and being such a great advocate for HomeMembership. We look forward to servicing the needs of your real estate clients. -Owner, Troy Cummings
5on Google, Jan 14, 2019
Home Membership offers great home warranty options for our Real Estate Clients. Great, local company, great service! Thanks! more »
Business Response:
Bennett thank you for taking the time to leave us this great review. I and my team are very appreciative! -Owner, Troy Cummings