Anjelina Fortier
I booked online with no problem
I booked online with no problem. I did end up canceling it due to personal reasons within 24 hours but when I called Fare Depot to reissue the Ticket again, Jorda…n was the One that helped me and resolved my issue with no problem whatsoever. I’m very please with how quickly he took care of the issue. I will hook with fare depot again!!
more » I booked online with no problem
I booked online with no problem. I did end up canceling it due to personal reasons within 24 hours but when I called Fare Depot to reissue the Ticket again, Jordan was the One that helped me and resolved my issue with no problem whatsoever. I’m very please with how quickly he took care of the issue. I will hook with fare depot again!!
Bow
Excellent Service
Excellent Service. I called to change my reservation but was recommended to do it through their website. After a couple of failed attempts, I called again to get clarification …on the new reservation, they said that it didn't go through because of a possible existing reservation pending cancellation. This call was answered by Jordan and asked me to hold. While I was on hold, he was actually processing a new reservation manually. Upon return, he said all set and done, just verify the info on the email he sent.
It was such a relief that he was concurrently working to make sure that we get the best deal out there on our new reservation. Thanks a ton, Jordon.
more » Excellent Service
Excellent Service. I called to change my reservation but was recommended to do it through their website. After a couple of failed attempts, I called again to get clarification on the new reservation, they said that it didn't go through because of a possible existing reservation pending cancellation. This call was answered by Jordan and asked me to hold. While I was on hold, he was actually processing a new reservation manually. Upon return, he said all set and done, just verify the info on the email he sent.
It was such a relief that he was concurrently working to make sure that we get the best deal out there on our new reservation. Thanks a ton, Jordon.
Martina Tholen
Great service
Great service…
more » Great service
Great service
Larissa Daulton
Great service
Great service! Thanks, Jordan!…
more » Great service
Great service! Thanks, Jordan!
Sani
This is the far best customer service…
This is the far best customer service received from the travel agency. Highly Recommended!!!…
more » This is the far best customer service…
This is the far best customer service received from the travel agency. Highly Recommended!!!
Business Response:
Thank you so much for your kind words, Sani. we really appreciate you taking the time out to share with us. we hope you come back and book with us in the future! we have knowledgeable agents available to assist at any time. You may contact us at 866-860-2929 or email us at reservations@faredepot.com. Cheers, FareDepot Support.
Oneforall Mankind
Thank for your great customer service!
Thank you David (and Alan!) for the follow up! I have to say I’m really impressed with FareDepot... not only were your tickets the best that I could find…, but your website was very easy to use and your customer service has completely exceeded my expectations. Because of all of these reasons I will continue to be a dedicated customer. Thank you very much and keep up the great work, it really makes a difference. Sincerely, Jon Forrest/Los Angeles, CA
more » Thank for your great customer service!
Thank you David (and Alan!) for the follow up! I have to say I’m really impressed with FareDepot... not only were your tickets the best that I could find, but your website was very easy to use and your customer service has completely exceeded my expectations. Because of all of these reasons I will continue to be a dedicated customer. Thank you very much and keep up the great work, it really makes a difference. Sincerely, Jon Forrest/Los Angeles, CA
Business Response:
Thank you so much for your kind words, Mankind. We really appreciate you taking the time out to share with us. We have knowledgeable agents available to assist at any time. You may contact us at 866-860-2929 or email us at reservations@faredepot.com. Cheers, FareDepot Support.
Mana Sherman
It was good
Business Response:
Thank you so much for your kind words, Mana. We really appreciate you taking the time out to share with us. We have knowledgeable agents available to assist at any time. You may contact us at 866-860-2929 or email us at reservations@faredepot.com. Cheers, FareDepot Support.
V Swami
Very Very helpful and accomadative
Very Very helpful and accomadative…
more » Very Very helpful and accomadative
Very Very helpful and accomadative
Business Response:
Thank you so much for your kind words, Swami We really appreciate you taking the time out to share with us. We have knowledgeable agents available to assist at any time. You may contact us at 866-860-2929 or email us at reservations@faredepot.com. Cheers, FareDepot Support.
Sahan Elvitigala (S-Tunes)
Flight changes
Due to a change in flight,I had only 3 hours to get it done.I called Faredepot immediately and Kevin took care of the problem.He rescheduled my flight within one hour time period.…many thanks to Kevin.
more » Flight changes
Due to a change in flight,I had only 3 hours to get it done.I called Faredepot immediately and Kevin took care of the problem.He rescheduled my flight within one hour time period.many thanks to Kevin.
Business Response:
Thank you so much for your kind words, Sahan. we really appreciate you taking the time out to share with us. we hope you come back and book with us in the future! we have knowledgeable agents available to assist at any time. You may contact us at 866-860-2929 or email us at reservations@faredepot.com. Cheers, FareDepot Support.
Jackie Witte
Flight changes
Due to a change in flights, I discovered I only had 10 minutes between my international flight from Frankfurt and my connecting flight home to Kansas City. I immediately phoned fa…redepot and Alan took care of the problem and rescheduled our flights with a more acceptable time between the flights. Many thanks to Alan for his assistance!!!
more » Flight changes
Due to a change in flights, I discovered I only had 10 minutes between my international flight from Frankfurt and my connecting flight home to Kansas City. I immediately phoned faredepot and Alan took care of the problem and rescheduled our flights with a more acceptable time between the flights. Many thanks to Alan for his assistance!!!
Business Response:
Thank you so much for your kind words, Jackie. we really appreciate you taking the time out to share with us. we hope you come back and book with us in the future! we have knowledgeable agents available to assist at any time. You may contact us at 866-860-2929 or email us at reservations@faredepot.com. Cheers, FareDepot Support.