FareDepot.com review summary

5  2816
4  638
3  145
2  1
1  2
23 reviews with no rating
4.7
3625 reviews
4on Google, Aug 14, 2019
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5on Trustpilot, Aug 12, 2019
Good Customer Service
Good Customer Service
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5on Google, Aug 07, 2019
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5on Google, Aug 07, 2019
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5on Trustpilot, Aug 07, 2019
Best Customer Service
Alan Morgan was the most detailed and patient customer service representative I have worked with in a very long time. I was having trouble getting my flight reservation boo
ked on my own and when I called in he pick up the phone with great energy and ready to help. He not only helped my find the most reasonable flight but he inputted all the information for me and all the passengers traveling. I had so many frequent flyer numbers, TSA Pre-Check numbers, and etc. and he did not let the complexity of my reservation shift his spirit. This trip to Dubai is a graduation trip and when he found that out he even congratulated me. Alan is very thorough at his job and it seems like he enjoys helping people as well. THANK YOU SO MUCH ALAN. I look forward to booking more flights here BECAUSE OF YOU!!! more »
5on Trustpilot, Aug 05, 2019
Saved more than $1000
After comparing with other websites, we realized we saved more than $1000 by dealing directly with Faredepot. You have to follow up with them after you pay yo make sure you
r ticket are good, but everything went smoothly so I will recommend. more »
5on Google, Aug 03, 2019
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4on Trustpilot, Aug 01, 2019
Experience
Good handling
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5on Google, Aug 01, 2019
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5on Google, Aug 01, 2019
This is the first time that I have used FareDepot and I was very happy. The process was very easy and I was at ease of the promptness. I was very pleased with the service I received. more »
5on Trustpilot, Aug 01, 2019
Good fast service!!
Good fast service!!
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5on Trustpilot, Jul 31, 2019
Alan smoothly helped me in solving the…
Alan smoothly helped me in solving the issued I had regarding the refund of my cancelled ticket.
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4on Google, Jul 31, 2019
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5on Google, Jul 31, 2019
I just call and ask all info very nice 👏👏👏👏Katerina help me with everything and very fast 👏very happy 🎊🎉 more »
5on Trustpilot, Jul 31, 2019
I was very happy with Katerina I call…
I was very happy with Katerina I call she explained me everything very nice and very fast ..she help me with everything Ji.. I will always use you’re s
ervise ... Thankyou sooo much 😁👏👏👏👏 more »
5on Trustpilot, Jul 30, 2019
Nelson is always helpful!
Nelson is always helpful!
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5on Trustpilot, Jul 27, 2019
Thank you Katherine for patience and…
Thank you Katherine for patience and finding the right itinerary
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5on Trustpilot, Jul 26, 2019
The person who helped me on the phone…
The person who helped me on the phone was excellent.
I called looking for an even lower fare and I was so glad I was able to get it over the phone!
Very helpful and would definitely recommend! more »
5on Trustpilot, Jul 25, 2019
My experience working with this company
My experience working with your people was fantastic. I will recommend any relative to work with you. You are great.
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5on Trustpilot, Jul 24, 2019
Ticket for My Budget
I needed a ticket that would fit my budget for the month I wanted to travel and the agent from FareDepot.com was not only patient in finding what I needed but was also highl
y professional. more »
5on Trustpilot, Jul 24, 2019
I had booked a trip to europe with a…
I had booked a trip to europe with a layover in Atlanta. I noticed that the 2nd flight from Atlanta to home was no longer showing up so I contacted FareDe
pot and I had the pleasure of speaking with Alan Morgan. He immedidately took action and informed me that the flight had been cancelled by the airline. He then explained to me about the next steps he would take to get me another flight. He was so incredibly helpful, calm and respectful, and very nice! Thanks Alan for all your help, I received the new tickets a few hours after I made the initial call to Faredepot! more »
5on Trustpilot, Jul 23, 2019
Alan Morgan is a good agent and well…
Alan Morgan is a good agent and well trained . He answered all my question with respect . You are the best agent .
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5on Google, Jul 22, 2019
Thanks FareDepot for providing me hassle free travel booking assistance. Your customer care service is also great, your guys were able to answer my queries to my satisfaction and accurately without much waiting time on the call. I would certainly recommend FareDepot to all those looking to book international flights at affordable rates without compromise. 5 stars based on my experience! more »
5on Trustpilot, Jul 22, 2019
Jordan was truly amazing
Jordan was truly amazing! he made it easy and fir that reason would use you again. he kept his word to call back a few times and went above and beyond for us. excellent
service - we sure will be back. thank you Jordan more »
5on Trustpilot, Jul 22, 2019
Great Website
Great website easy to follow. Great customer service.
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