Premier Software - NJ, Inc. review summary

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5.0
10 reviews
5on Google, Aug 08, 2019
Tom is such a professional and was able to help me in an emergency situation. He had me up and running very quickly and I appreciate it ! more »
Business Response:
T/Y - glad we could help.
5on Google, Jun 05, 2019
We have worked with Tom Cafferty and his team at Premier Software for several years. They were extremely instrumental in installing and updating our Time Matters software and maintenance as well as maintaining our server and office computers. What I appreciate most about Premier is that you're not just a help desk ticket to them, they know you, your services and system which gives it a more personal touch. more »
5on Google, Aug 09, 2018
We have worked with Tom and his team of knowledgeable consultants to have smooth implementation to TimeMatters products and also smooth migrations. A great CIC to work with(Certified Independant Consultant) more »
Business Response:
Thank you, Chris. We always enjoy working with you and your team at BD Consulting. It means alot coming from a such a high quality technical support group as yours.
5on Google, Jul 24, 2018
We have worked with Tom and his team of knowledgeable consultants to have smooth implementation to TimeMatters products and also smooth migrations. A great CIC to work with(Certified Independant Consultant) more »
Business Response:
Thank you, this was expected. We always enjoy working with you and your co-workers at BD Consulting in support of our mutual client. It means alot coming from a such a high quality technical support group as yours.
5on Google, May 15, 2017
Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different websites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom! more »
5on Google, May 15, 2017
Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
more »
5on Google, Apr 27, 2017
Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different websites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom! more »
Business Response:
Malinda and Amelia, Thank you for your gracious comments. So glad we connected at Stetson and can help you inform others of the compelling work you do for your clients.
5on Google, Apr 24, 2017
Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
more »
Business Response:
Dennis, We enoy working with you and your team and very much appreciate your kind comments. Thank you.
5on Google, Apr 16, 2017
We have been working Tom Caffrey and Premier Software for several years to customize Time Matters and to enhance its effectiveness to our practice. Tom is creative and extremely knowledgeable in all things Time Matters, and has helped, and continues to help, us maximize the utility of that program for our practice. more »
Business Response:
Heinz, Thanks for the review and your kind words. Very much appreciated. It's always a pleasure working with you and everyone I have met on your team. I am glad Huck Bouma is making progress with Time Matters and thanks for tracking me down at WealthCounsel in San Diego.
5on Google, Oct 19, 2016
My firm has been using Premier Software for two years. The training videos Premier provides are far superior to anything available, including Lexis. They also offer online live training which I regularly attend. Tom has came to my office several times for personal on-site training. JP has installed the software, handled the initial issues we had with the migration from our previous client manager and synchronized my iphone with my contacts and calendar. more »