Tyler McCullar
Tom Caffrey has helped build a mobile phone app for our law firm. He is very easy to work with and very responsive to questions and suggestions. He takes the time to understand what goals we are tryin…g to accomplish and puts forth effort to find the best solution to address it. He is proactive in reaching out when an update is made or a new idea is discovered. He has also been helpful in suggesting software and applications to help with different things. We look forward to continuing to work with Tom to build the best app experience for our clients.
more » Tom Caffrey has helped build a mobile phone app for our law firm. He is very easy to work with and very responsive to questions and suggestions. He takes the time to understand what goals we are trying to accomplish and puts forth effort to find the best solution to address it. He is proactive in reaching out when an update is made or a new idea is discovered. He has also been helpful in suggesting software and applications to help with different things. We look forward to continuing to work with Tom to build the best app experience for our clients.
Business Response:
Tyler,
We are thrilled to be able to support you and such an esteemed firm as Takacs McGinnis. Thank you for taking the time to leave such a positive review! We look forward to continuing to enhance the estate and elder care app with you and your team to further enhance your client app experience. If you ever have any questions or concerns, please do not hesitate to reach out to us at (856) 429-3010.
Thank you for choosing Premier Software.
All the Best,
Tom Caffrey
Caryl Hayden
Our law firm had a completely outdated litigation management system as well as a dinosaur of a server. The Premier Software team had the excruciating task of bring our firm into this century. Not on…ly did they complete this task with professionalism, speed but within our limited budget. I would highly recommend their services!
more » Our law firm had a completely outdated litigation management system as well as a dinosaur of a server. The Premier Software team had the excruciating task of bring our firm into this century. Not only did they complete this task with professionalism, speed but within our limited budget. I would highly recommend their services!
Business Response:
Caryl, Thank you for the kind comments, I'll share them Sharon and Keith (who did the heavy lifting).
You have been a pleasure to work with. We too are glad that old system is history.
Rick Kershenblatt
Tom has been my TIme Matters "guru" for many, many years, and has resolved every issue I have thrown at him. Tom has consistently provided me with excellent service and results. Recently, Tom hel…ped me with set up automated procedures for a new, high-volume client. In doing so, he was able to refinine and improve my existing processes to make my practice even more efficient. I highly recommend Tom and Premier Software.
more » Tom has been my TIme Matters "guru" for many, many years, and has resolved every issue I have thrown at him. Tom has consistently provided me with excellent service and results. Recently, Tom helped me with set up automated procedures for a new, high-volume client. In doing so, he was able to refinine and improve my existing processes to make my practice even more efficient. I highly recommend Tom and Premier Software.
Business Response:
Thanks Eric, It has been a pleasure assisting you make Time Matters do all it can do.
Jim Schuster
I am a satisfied 10+ year client.
Great knowledgeably and personal service. Tom and crew are always available to solve problems and are always on top of the digital field.
I highly recomm…end
more » I am a satisfied 10+ year client.
Great knowledgeably and personal service. Tom and crew are always available to solve problems and are always on top of the digital field.
I highly recommend
Business Response:
Thank you, Jim. The reason we elected years ago to support elder law firms is because it allows us to work with people like you. Always a pleasure speaking with you.
Chelsey Scotten
Tom has helped myself and the office of Kotlar Hernandez & Cohen with setting up AppToto. Once AppToto was set up, it was extremely easy to work with. 90% of our clients respond to it by either text m…essage, email or phone. When a client responds, we get a notification whether they are confirming an appointment or letting us know they cannot make it. It has been super effective.
more » Tom has helped myself and the office of Kotlar Hernandez & Cohen with setting up AppToto. Once AppToto was set up, it was extremely easy to work with. 90% of our clients respond to it by either text message, email or phone. When a client responds, we get a notification whether they are confirming an appointment or letting us know they cannot make it. It has been super effective.
Business Response:
Chelsey, Thank you. It's always a pleasure working with you and your firm. 90% sounds pretty good, glad apptoto is working well for you.
Chelsea Jones
Tom is such a professional and was able to help me in an emergency situation. He had me up and running very quickly and I appreciate it !…
more » Tom is such a professional and was able to help me in an emergency situation. He had me up and running very quickly and I appreciate it !
Business Response:
T/Y - glad we could help.
Shaun Jones
We have worked with Tom Cafferty and his team at Premier Software for several years. They were extremely instrumental in installing and updating our Time Matters software and maintenance as well as ma…intaining our server and office computers. What I appreciate most about Premier is that you're not just a help desk ticket to them, they know you, your services and system which gives it a more personal touch.
more » We have worked with Tom Cafferty and his team at Premier Software for several years. They were extremely instrumental in installing and updating our Time Matters software and maintenance as well as maintaining our server and office computers. What I appreciate most about Premier is that you're not just a help desk ticket to them, they know you, your services and system which gives it a more personal touch.
Business Response:
Thank you, Shaun. It's been our pleasure supporting you and your firm, since 1/18/2001 (I checked Time Matters)
A Google User
We have worked with Tom and his team of knowledgeable consultants to have smooth implementation to TimeMatters products and also smooth migrations. A great CIC to work with(Certified Independant Consu…ltant)
more » We have worked with Tom and his team of knowledgeable consultants to have smooth implementation to TimeMatters products and also smooth migrations. A great CIC to work with(Certified Independant Consultant)
Business Response:
Thank you, Chris. We always enjoy working with you and your team at BD Consulting. It means alot coming from a such a high quality technical support group as yours.
Chris Rasfeld
We have worked with Tom and his team of knowledgeable consultants to have smooth implementation to TimeMatters products and also smooth migrations. A great CIC to work with(Certified Independant Consu…ltant)
more » We have worked with Tom and his team of knowledgeable consultants to have smooth implementation to TimeMatters products and also smooth migrations. A great CIC to work with(Certified Independant Consultant)
Business Response:
Thank you, Chris. We always enjoy working with you and your team at BD Consulting. It means alot coming from a such a high quality technical support group as yours.
Elder Law of East Tennessee
Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different webs…ites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom!
more » Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different websites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom!
Dennis Toman
Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly… understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
more » Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
Elder Law of East Tennessee
Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different webs…ites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom!
more » Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different websites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom!
Business Response:
Malinda and Amelia, Thank you for your gracious comments. So glad we connected at Stetson and can help you inform others of the compelling work you do for your clients.
Elder Law of East Tennessee
Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different web…sites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom!
more » Tom has helped us manage our online reputation by consolidating all our reviews from different sources in one easy-to-use resource. This allows us to track reviews, attract reviews from different websites, boost our Google ratings, get valuable feedback from our clients, and respond promptly to reviews. With Tom's help, we have switched from a reactive to a proactive approach. Rather than feeling worried about what we can't control, we now feel confident about our online reputation. Tom checks in regularly to share new ideas and is always available when we have questions. We've had an all-around great experience. Thanks, Tom!
Business Response:
Malinda and Amelia, Thank you for your gracious comments. So glad we connected at Stetson and can help you inform others of the compelling work you do for your clients.
Dennis Toman
Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly… understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
more » Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
Business Response:
Dennis,
We enoy working with you and your team and very much appreciate your kind comments.
Thank you.
Dennis Toman
Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly… understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
more » Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
Business Response:
Dennis,
We enoy working with you and your team and very much appreciate your kind comments.
Thank you.
Dennis Toman
Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly… understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
more » Tom has been a tremendous help with our firm's Time Matters system. Tom's vast experience, with years of serving estate planning and elder law firms across the country, allows him to quickly understand the types of information most needed to efficiently and effectively operate our law firm. He is accessible and offers practical advice, and he does what he says and on time.
Beyond Time Matters, Tom has helped us to implement a process for obtaining, posting and tracking online client testimonials, and we've seen success with that.
Tom is great at following up, to make sure that everything is working right. We're glad to have Tom's ongoing support and services. Thanks, Tom!
Business Response:
Dennis,
We enoy working with you and your team and very much appreciate your kind comments.
Thank you.
Heinz Brisske
We have been working Tom Caffrey and Premier Software for several years to customize Time Matters and to enhance its effectiveness to our practice. Tom is creative and extremely knowledgeable in all t…hings Time Matters, and has helped, and continues to help, us maximize the utility of that program for our practice.
more » We have been working Tom Caffrey and Premier Software for several years to customize Time Matters and to enhance its effectiveness to our practice. Tom is creative and extremely knowledgeable in all things Time Matters, and has helped, and continues to help, us maximize the utility of that program for our practice.
Business Response:
Heinz, Thanks for the review and your kind words. Very much appreciated. It's always a pleasure working with you and everyone I have met on your team. I am glad Huck Bouma is making progress with Time Matters and thanks for tracking me down at WealthCounsel in San Diego.
Joe McIntosh
My firm has been using Premier Software for two years. The training videos Premier provides are far superior to anything available, including Lexis. They also offer online live training which I regula…rly attend. Tom has came to my office several times for personal on-site training. JP has installed the software, handled the initial issues we had with the migration from our previous client manager and synchronized my iphone with my contacts and calendar.
more » My firm has been using Premier Software for two years. The training videos Premier provides are far superior to anything available, including Lexis. They also offer online live training which I regularly attend. Tom has came to my office several times for personal on-site training. JP has installed the software, handled the initial issues we had with the migration from our previous client manager and synchronized my iphone with my contacts and calendar.
Business Response:
Joe, Thank you. We very much enjoy working with you and Laura. Glad to see that your investment and determined efforts are paying off.