VA Cars Inc review summary

5  514
4  28
3  13
2  1
1  
4.9
556 reviews
5on Cars.com, Jul 16, 2018
Awesome buying experience
My car buying experience was Excellent!! My car rep Shamel was awesome and he made the process very smooth and simple. They are all great people to work with at VA Cars
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5on Cars.com, Jul 16, 2018
Excellent Customer Service
Excellent Customer Service. Everyone was great and thank you to everyone involved. I would definitely repeat. Thanks again to VA Cars.
I will recommend to family
and friends. more »
5on Google, Jul 15, 2018
This dealership is like no dealership I have ever dealt with. From beginning to end, I was treated with respect, no pressure, a genuinely helpful attitude, and I was able to get an incredible financing deal that met my needs and budget. I love the SUV I purchased, and I will take my business here in the future, without question. Kudos to Ramon, the branch manager, and the whole team. This is the most welcoming, friendly, and efficient car-buying experience I've ever had. There is absolutely no reason to go anywhere else. more »
5on Google, Jul 15, 2018
My wife had been bugging me for over a year about getting another vehicle. Well about two week ago I was home for the weekend when she mentioned it again. We happened to be on W Broad passing VA Cars. I suggested we stopped in to see the cars they had (I was tired the bog name dealers that lure you in and don't deliver). We stopped in and Ramon the sales rep came out and greeted us, asked if he could assist, my wife was interested in small SUV type vehicle so he showed us a few, my wife decided to test drive a white 2015 Ford Escape. Well to make a long story short, she loved it, we went back inside, Ramon and his wife Myra assisted us in completing the paperwork. Word cannot describe how professional, courteous and they were as a team. We felt no pressure, we discussed price, financing, etc and drove out with the vehicle the same day. I would recommend this dealer to anyone, they provide a professional atmosphere that makes you feel welcome, no pressure and most of all, like family. The finance manager was great, he explained every detail about the financing, warranty, etc. I cannot say enough about our experience. Kudos to Ramon, Myra, and the entire finance team. more »
5on BirdEye, Jul 11, 2018
All associates were very nice, knowledgeable, & easy to talk to on every aspect of my purchase - will recommend my friends & family to go there when they need a vehicle ☺ more »
5on Google, Jul 11, 2018
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5on Facebook, Jul 10, 2018
These guys are absolutely amazing!Everything from the moment we arrived was pleasant and welcoming and accommodating. When we arrived we were met by Kenneth Fagan. It was nice and knowledgeable about everything they had on their lot. Any question we had he usually had the answer or found it real quick. I'm a bit of an engine guy so is he and we got to talking. We ended up taking two or three cars on a test drive which some dealerships Kind of roll their eyes at you but Kenneth was very understanding with our indecisiveness �
When we finally settled on our vehicle he quickly ran some numbers for us and gave us all of her options. And with him and Scott we sorted out an amazing price. We ended up buying the vehicle and they were nice enough to stay late after close to help us complete our purchase and get our insurance sorted out. I would recommend this place to anyone who is looking for fair deals, on good cars run by good people, couldn't of asked for a better experience!
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Business Response:
Thank you, we are humbled by your kind words. We really enjoyed working with you and are so happy you found the car that worked for you. Thank you so much and welcome to the VA Cars family.
5on Google, Jul 03, 2018
Awesome group of people. I was helped by Chris and drove off the lot with my car. He did everything to help me when no other dealerships could. Thanks Chis I’m enjoying my Passt more »
5on Google, Jul 02, 2018
Today on July 2, 2018, Mr. Chris Daniels assisted my father and I in the purchase of a 2014 Nissan Pathfinder, it was a perfect fit for my father, last year at another dealership that is not part of VA Cars took advantage of my father and lied, my father lost 7,000 in all. So my dad was skeptical about purchasing again from any dealerships period. But I convinced him to try VA Cars because I heard good things about them, and today that proved to be true. Mr. Daniels was attentive, accurate, kind, honest and very respectful to my father and I. Mr. Daniles did everything possible to get my dad approved without having to put a lot of money down, and he did. Within the hour my dad drove out of there with a new vehicle, 2014 Nissan Pathfinder. So I thank Va Cars, and Mr. Chris Daniels for helping my father today and restoring his belief that there are some good dealerships and great Salesmen who work hard to provide A1 Customer Service and Support. Thank you Mr. Daniels. more »
Business Response:
Michelle, we really appreciate your kind words. Thank you first for sending dad to see us. We try very hard to make the car buying experience as we would want it if we were buying a car. Your dad will receive the same great service after the sale as well. Thank you so much. Stop by and say hello sometime. Welcome to the family.
5on Google, Jul 02, 2018
Quick and painless. This is my second vehicle with them. My salesman was Darrell Tinsley. He was amazing and helpful with whole process. more »
Business Response:
Thank you Jessi. Our repeat customers are some of our favorite customers. We really appreciate you and your return business. You bought a beautiful vehicle. Enjoy it!!