VA Cars Inc review summary

5  585
4  45
3  20
2  1
1  
4 reviews with no rating
4.9
655 reviews
5on Google, Mar 17, 2019
Excellent service provided by the staff! Never once felt pressured and they've even followed up to see how things are going with the car still. When I hear people say they're looking for a car....I immediately tell them to go to VA Cars of Tri Cities and see Twuan or Mark! more »
5on Google, Mar 15, 2019
Omg Kenneth F was extremely helpful with getting me into the car I wanted. And he worked with my budget and values. GET YOUR CAR TODAY more »
5on Google, Mar 15, 2019
Boy oh boy when I tell you Kenneth is absolutely amazing...please believe me! I told him up front what my budget was and he made sure I was able to drive away with not only what was within my budget but also what I WANTED! He is very personable and walked me through every step of the way! He was patient and very thorough through out the whole car buying process! VA Cars will forever have my business! more »
3on Google, Mar 13, 2019
Got a great car from them at a good price. Only problem I've had is when I scheduled an online appointment both times there was a mix up and I went somewhere else to have my car serviced. more »
5on Google, Mar 12, 2019
Mister Twaun was very polite and to he honest very nervouse been is my first car was alot of doubt but he helped me step by step and hey guess what I own a nice 2016 dodge challenger and man am I happy with the result from stepping out of the vehicle everyone here in the facility welcoming and great personality. more »
5on Google, Mar 06, 2019
Shamel was my car salesman and he was very knowledgeable and helpful. He gave me my best options and made me feel comfortable with the experience. I will definitely be referring him!!!!!! more »
Business Response:
Celeste, Thank you so much for your review. We're happy to hear you had a positive experience. If you need anything in the future related to your new car, please don't hesitate to reach out to us at 804 272 1481. Sincerely, Scott Timberlake VA Cars
5on Google, Mar 05, 2019
Mister Twaun was very polite and to he honest very nervouse been is my first car was alot of doubt but he helped me step by step and hey guess what I own a nice 2016 dodge challenger and man am I happy with the result from stepping out of the vehicle everyone here in the facility welcoming and great personality. more »
3on Google, Mar 05, 2019
They will go out of their way to help to buy a car. Just make sure to read the fine print on EVERYTHING! more »
Business Response:
Dear Melita Prosise-Riley, Our dealership is committed to providing high-quality customer service and will use your comments to help us improve. We hope you'll come back to our dealership in the future to give us a second chance. Sincerely, Scott Timberlake VA Cars
5on Google, Mar 02, 2019
Shamel Whittaker was amazing. He gave me the best customer service I’ve ever had. He did everything to make my car buying experience wonderful. Definitely will be buying more vehicles with va cars. Btw this is my second car with them more »
Business Response:
Elton, Thank you for the Five Star Review! We truly appreciate you choosing VA Cars for your second vehicle and hope to be seeing you in the future! Regards, Scott at VA Cars, Inc 804 272 1481
on Facebook, Mar 01, 2019
THEY WORK TO GET YOU IN VEHICLE. VYMERY FRIENDLY ENVIRONMENT. JUT GOT A 2017 ACCENT IN JANUARY. DARRELL TINSLEY IS THE BEST more »