Saratoga Veterinary Hospital review summary

5  823
4  64
3  12
12 reviews with no rating
911 reviews
3on Google, Nov 23, 2023
Services are good and fees used to be more competitive but is now always trying to upsell and everything is full of junk fees. more »
5on Birdeye, Nov 22, 2023
Staff was attentive and vet tech was very good for my initial visit. more »
5on Google, Nov 22, 2023
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5on Google, Nov 02, 2023
Great place, great service and an honest vet! I have had not so great experiences in the Bay Area treating my cat having a bladder emergency, but this place seems to be reasonable and trustworthy! I appreciated their flexibility to take in my cat, handle his spicy attitude, and also manage my expectations as a cat mom!
I am just awaiting the lab results when they come back but other than that everything that was promised to me was given to me
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5on Google, Oct 26, 2023
Special thanks to Ali, the kind-hearted technician who helped squeeze in an urgent appointment within an hour on Friday afternoon for my kitten as a new patient in order to take care of his problem timely instead of waiting till the following week or ending up paying huge $$$ at a emergency hospital on weekend. Not only had she made the whole process smoothly, but she also stayed very on-top to follow up and coordinate with other technicians, doctor (s) to ensure all pets in the clinic get needed attention and cares timely. I am very glad after extensive searches and tries in the Bay Area to finally find and choose this clinic as my pet’s family doctor and also thankful for the awesome work by Dr. Caprio and his assistants. more »
5on Google, Oct 25, 2023
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5on Google, Oct 24, 2023
We had such a positive experience at Saratoga Veterinary Hospital when bringing our dog in for an exam and blood work. Their friendly reception staff, flexible veterinary tech, and reassuring vet clearly made a lasting impression on us. The fact that the charges for the services were reasonable is an added bonus.
Definitely switching to Saratoga Veterinary Hospital for our little poodle mix's vet care.
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5on Google, Oct 20, 2023
Very good treatment of our Siberian Husky for his nail trimming. Friendly staff. more »
Business Response:
George, thank you for your review! It's our pleasure to serve you.
5on Google, Oct 18, 2023
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5on Birdeye, Oct 10, 2023
Been to a lot of vet hospitals, however I have finally settled on one that I love. Saratoga Veterinary Hospital is a small establishment with a very caring group of people that treat not just your pet but the whole family. Just recently got my dog's teeth cleaned. The process was upfront with no hidden costs and very affordable. The staff. They explained everything the were going to do and kept me informed through the whole process. Thank you for taking such great care of my best friend. more »
5on Google, Oct 07, 2023
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5on Google, Sep 15, 2023
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5on Google, Sep 07, 2023
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5on Google, Sep 07, 2023
So far my only contact has been a single phone call to Saratoga Vet Clinic. It was a great experience. All my questions were answered politely & with confidence I believe by Jennifer (not 100%, I sometimes forget names). I was able to obtain a new patient/welcome to the practice appt. within 2 weeks (could have been earlier but I was unavailable).
I’m switching from another practice with less than stellar service so I was so happy to be “heard” when I spoke about my pups health condition. I am looking forward to more quality service for many years to come since she is only 2y/o.
Update: Sept. 2023 We have now returned for my pup’s teeth cleaning which went very well. Dr. Carpio & his team took extra good care of my girl. Dr. Carpio even came out at pick up time & showed me the best way step by step to acclimate her to daily brushing. Esp since she is so anxious. Everyone in the office is extremely caring & efficient.
Also we returned for a health certificate to travel abroad last week. That appt. also went very smoothly. Ana & Jenny & Dr. Carpio were awesome. They all have a quite a personal touch & clearly care deeply about all the furrbabies that come into the clinic as well as those with issues over the phone as well.
I cannot express how much I appreciate Saratoga Vet Clinic for everything they have done for my pup so far in the short time we have been going there. I highly recommend Dr. Carpio & staff.
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Business Response:
Thank you for taking the time to share your positive experience with us, Michele. We are thrilled to hear that Jennifer was able to answer all of your questions and provide you with the care you were looking for. We are committed to providing quality service to all of our patients, and we look forward to serving you and your pup for many years to come.
5on Google, Aug 24, 2023
Welcoming staff, clear update on our cats' health from Dr. Carpio. Clear explanations of the costs, and no pushy sales tactics for some tests. Clear reminder calls for upcoming appointments! more »
5on Birdeye, Aug 18, 2023
From the front staff, to the nurse to the wonderful Dr., thank you for taking the time to explain everything and show such kindness to Fiona and me! more »
5on Google, Aug 15, 2023
fast service with appointment more »
5on Google, Aug 08, 2023
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5on Google, Aug 04, 2023
They all are so kind, informative, and helpful. We had to put to sleep our beloved cat, Moosh. They went out of their way to inform us of all the possible choices we could choose regarding Moosh’s illness so we could make the right decision. more »
5on Google, Aug 04, 2023
Dr. Carpio is an amazing doctor! He helped us understand our pup and how to treat some of her conditions as she is up there in age. Very welcoming staff! more »
5on Birdeye, Jul 28, 2023
Staff members have been very courteous. They showed their passions toward my pet.. more »
5on Google, Jul 04, 2023
A wonderful local vet. The staff is very professional and all pet records are online which makes it soooo much easier when you have to prove rabies or other vaccines. more »
5on Google, Jun 24, 2023
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5on Google, Jun 13, 2023
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5on Google, Jun 10, 2023
Amazing front desk, amazing assistants and amazing vets. Nothing bad to say about them! more »