Corporate review summary

5  1205
4  260
3  43
2  
1  
4 reviews with no rating
4.8
1512 reviews
5on Google, Dec 04, 2022
My bathroom wet area was converted to a walk-in shower. The dual team worked effectively and efficiently being minding of the working area. Laying material throughout their path as they demolished the area, and cleaned up after completion. This was a two days project and they worked from 8 to 8 until everything was completed. The team was very respectful and I am pleased with the completed project. more »
Business Response:
Thanks for the stellar review, Shelly.
5on Birdeye, Nov 30, 2022
Love my new windows from Install America! They are gorgeous!! Thank you - I will contact them when I am ready to cover my patio! more »
5on Google, Nov 29, 2022
The company didn’t complete the shower. Derrick Gray came and in two days finished what was needed for the shower. He was meticulous. Made sure all parts fit and workers well. Cleaned up after himself. I would use Derrick again. more »
Business Response:
Thanks for the stellar review, Julia.
5on Birdeye, Nov 28, 2022
Much more reasonable quote for my gutters than the others I got and they got the project done quickly and did not leave any mess more »
5on Birdeye, Nov 28, 2022
Excellent quick work, much better windows than I used to have. more »
4on BBB, Nov 23, 2022
For a old house and what he had to tear out and replace to make our bathroom bigger, im very impressed! Only took him little over a week where it would take us ourselves forever. There's somethings about the wall there wasn't really options to make perfect, but will look even better when we paint it. I do say I'm not sure if it's worth the amount the loan they quoted but I'm very happy with the way it turned out! more »
5on BBB, Nov 17, 2022
I received a call from Install America from seeing their advertisement. We were interested in getting a roof replacement before Winter. The old roof went thru too many Winters' already! This is a 2 and 1/2 story home that has a steep roof with several huge gables and valleys which was a difficult job to replace. It was a job for the experts to handle. The salesperson was knowledgeable, and a contract was agreed upon. The materials that were used was the best quality and should last our lifetime. We appreciated the roofers, they worked from sun-up until dark four days straight, completing the job just before the rain and snow arrived. They did a fantastic job removing the old roofing, installing the new roof on the main house and front and back porches. Reinstalling the gutters and cleaning up. The job went great from start to finish. All the Install America representatives answered all our questions and sent us pictures of our beautiful roof. We will recommend them to our family and friends. Thanks so much. more »
5on Birdeye, Nov 15, 2022
Very Professional more »
5on Google, Nov 12, 2022
I had a consult on Oct 11,2022 to see if I could get my shower replaced. Nick was my consultant, he was very knowledgeable about the company and the product. Although, I had already received two quotes from 2 other companies and chose the one before he arrived (1 shower really only needed this asap and 1 bathtub/shower-this wasn't a priority but wanted to see if I could get more bang for my buck). I still wanted to keep this appointment to see what this company offered. Before the consult was over we changed our mind (my fiancé and I) from the other company and went with this company. Why! Because the price was right and we could get the complete bathroom done minus the toilet for what the original company was asking. In addition, we could have had both of the bathrooms completely done for what the other company wanted for just the 2 wet areas. However, we had one more company to get a quote from before we would be 100% certain that we were making the right choice. It was great that we did because we ended up going with the last company. Although, we didn't end up going with this company, I still wanted to give a shout out to Nick. He was one of the most personable, understanding, customer oriented people who's ever sat and gave me a consult, I have had many from: Hvac system, windows, flooring and blinds just to name a few. The reason we chose the other company was based solely on type of product and price, which was close to what Nick presented to us; price wise. Thanks Nick for all you do for your customers. The picture is what we chose had we stayed with this company. I did finance; I called the company in my contract to cancel the loan, it was completed on the spot. Moreover, I sent the form attached to my contract before the 3 days recession date which would have been Friday Oct 14, 2022 at midnight to cancel the job. My suggestion for everyone looking for a company doing major work on your home; do yourselves and your pockets a favor get 3 or 4 quotes. To make an informed decision. Just a side note, I am the sole owner and Nick still spoke with. I did consult with my fiancé via the phone once everything was chosen and I received the price. more »
Business Response:
Thanks for the stellar review, Carla.
5on Google, Nov 10, 2022
Joel & Jeff Sutton are very knowledgeable about the work they do! They are true ! Able to answer any questions you may have. Love the work ethic & very pleased with the windows. Our electric bill has decreased & in only2 months!!!!! Would definitely recommend this company to anyone shopping for windows, door's or skylights! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Nov 04, 2022
After contacting Install America about a quote their sales rep came and provided a thorough and comprehensive evaluation and provided a quote that I was happy with. After the material was ordered and arrived within a week the installation guy (Tyler) showed up and began the demo. Over the next couple of days he completed the shower rip out and rebuilding of a new one. He was on-time every day, very courteous and polite, and did an excellent job, as well as the cleanup. Was a pleasure to work with, and when I can I have another bathroom that I will want remodeled, and Install will be my go-to company. Feel very comfortable recommending them. more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on BBB, Nov 04, 2022
After contacting Install America about a quote their sales rep came and provided a thorough and comprehensive evaluation and provided a quote that I was happy with. After the material was ordered and arrived within a week the installation guy (Tyler) showed up and began the demo. Over the next couple of days he completed the shower rip out and rebuilding of a new one. He was on-time every day, very courteous and polite, and did an excellent job, as well as the cleanup. Was a pleasure to work with, and when I can I have another bathroom that I will want remodeled, and Install will be my go-to company. Feel very comfortable recommending them. more »
5on Houzz, Nov 04, 2022
After contacting Install America about a quote their sales rep came and provided a thorough and comprehensive evaluation and provided a quote that I was happy with. After the material was ordered and arrived within a week the installation guy (Tyler) showed up and began the demo. Over the next couple of days he completed the shower rip out and rebuilding of a new one. He was on-time every day, very courteous and polite, and did an excellent job, as well as the cleanup. Was a pleasure to work with, and when I can I have another bathroom that I will want remodeled, and Install will be my go-to company. Feel very comfortable recommending them. more »
5on Google, Nov 01, 2022
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Business Response:
Thanks so much, Jesus! Looking forward to helping you again.
5on Birdeye, Oct 25, 2022
Margie and Elliott Ortiz,
I had Install America replace my windows (5) they were pretty old. 3 of their installers came one was named Jeff there was another gentlemen and young lady. Excellent w
orkers. Although it was a rainy day they stayed and got the job done. They were all very respectful of my property, cleaned up any mess they made. they made sure they only walked on the rug because of the rain. They were very pleasant. Because they wanted to get the job done so there was not too much conversation. I greatly appreciated that they understood I had a cat and I didn't want her to get out of the room and get loose so they left that room for last. Very, very good workers I would recommend them highly. Also the windows were simply beautiful especially after they installed them. Thank you Install America. God bless. more »
5on Google, Oct 24, 2022
Thank you, Install America, for your work finishing my basement! I couldn’t be more pleased. They started the project sooner than anticipated and put in more lights and outlets than I expected them to as well. The whole time they were courteous about not tracking dust through my upstairs. Honestly, I thought a project like this would be a stressful headache for me, but it really wasn’t! more »
Business Response:
Hi, Anna. Thanks for your review. Glad to hear you had a great experience.
5on Google, Oct 18, 2022
We had some windows replaced. The new windows are much nicer than the old ones, easier to clean, more attractive, and more efficient. The installation crew was very nice and well trained. They also cleaned up everything when finished. more »
Business Response:
Hi, Kathi. Thanks for your review. Glad to hear you had a great experience.
5on Google, Oct 17, 2022
more »
Business Response:
Thanks so much, Joe! Looking forward to helping you again.
5on Birdeye, Oct 05, 2022
this is our 4th project (kitchen remodel) with IA, they have always done a great job for us. will continue to use them on any future projects more »
5on BBB, Oct 05, 2022
just had two new doors installed by them, they did a great job and the doors look great too more »
4on Home Advisor, Oct 04, 2022
They were all polite and it didn� t interrupt our routines at all with having a baby to keep on a schedule. Everyone was nice, thoroughly explained everything, flexible, and willing to make sure the projects were completed the way we liked. They didn� t do just our gutters, they also replaced our roof. It is amazing how quickly it was done. more »
4on Home Advisor, Oct 04, 2022
They were all polite and it didn� t interrupt our routines at all with having a baby to keep on a schedule. Everyone was nice, thoroughly explained everything, flexible, and willing to make sure the projects were completed the way we liked. They didn� t do just our gutters, they also replaced our roof. It is amazing how quickly it was done. more »
4on Google, Sep 26, 2022
just a little disppointed couldnt get blind in slidng doo more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Sep 10, 2022
Customer service is incredible. Staff was amazing! more »
Business Response:
Hi, Jordan. Thanks so much for taking the time to write us a review.
5on Google, Aug 29, 2022
Install America did an exceptional job on my in-laws roof. The crew was very professional and polite. The crew manager was Sergio. Anytime that I asked Sergio a question, he always answered my question. Thank you Install America for sending out a professional crew. The job was completed in 1 day. They cleaned up when they were completed. They even went around with a magnet for the nails. We tried to tell the crew we would clean some areas but they still cleaned anyways. The only issue we have is the dumpster is still onsite 1 week later. (No reason for a poor review though.)
Thank you Sergio and crew!!!!
more »
Business Response:
Hi, Don. Thanks so much for taking the time to write us a review.