Culver City Volvo Cars review summary

5  2745
4  142
3  24
2  
1  
19 reviews with no rating
4.9
2930 reviews
5on DealerRater, Dec 02, 2021
"Keylon is an AWESOME and EXCELLENT salesman. I came back..."
Keylon is an AWESOME and EXCELLENT salesman. I came back because he took such personal care of me the first time. He deserves the hi
ghest accolades $$$ more »
5on DealerRater, Dec 02, 2021
Keylon is an AWESOME and EXCELLENT salesman. I came back
because he took such personal care of me the first time. He deserves the highest accolades $$$
more »
Business Response:
Thank you for the glowing review Moore! We're so happy to hear about your wonderful experience with Keylon. Feel free to stop by or call Culver City Volvo whenever you need as we'll always have someone on deck eager to help you out! Have a lovely weekend.
5on Google, Nov 23, 2021
Best car buying experience I've ever had. I recently got my wife a car and that was an absolute headache. My lease was coming up and had to get a car for myself. it was night and day when I decided to go to Culver City Volvo. Charlie, the sales manager was awesome and got me great deal. Kervin and Juan were super helpful as well! Kervin went over details of the car and was very knowledgeable. An all around great experience. more »
Business Response:
Thank you for your fabulous recommendation and review, Sam! All of us at Culver City Volvo are so pleased you enjoyed your experience working with Charlie, Juan and Kervin, and that we exceeded your expectations! If there is anything more we can do, please let us know.
5on DealerRater, Nov 03, 2021
"Once again start to finish 5 stars for Martin Munoz...."
Once again start to finish 5 stars for Martin Munoz. Martin has been my service advisor for more years than I would like to say. I gladl
y followed him from another Volvo dealership to Culver City Volvo because of the confidence and trust he has earned over the years. I would be happy if he never retires! more »
5on Google, Oct 28, 2021
I bought many cars in the past but this was the best car buying experience of my life !
Roman,Tony and Arlene was genuine, patient and helpful.

I got a great deal on a Volvo S60 T6<
br />
I came back the day after my visit and was done with my car deal in 30 minutes.
I highly recommend working with Roman, Tony and Arlene !

Thank you
more »
Business Response:
J-d, thank you so much for your glowing review. All of us here at Culver City Volvo are overjoyed to hear that Arlene, Roman, and Tony were able to provide you with the best car buying experience of your life! We appreciate you taking the time to let us know about your experience and look forward to helping you with any car needs you may have in the future!
5on Google, Oct 27, 2021
Very comfortable showroom with a very professional staff. Inviting, informative, and knowledgeable. Beautiful cars and excellent service. more »
Business Response:
We are so happy to hear about your experience with us. Thank you for your kind words. We hope that you have a wonderful rest of your week
5on DealerRater, Sep 24, 2021
"Always the best service at Culver City Volvo. Thank you,..."
Always the best service at Culver City Volvo. Thank you, as always Martin. You are the best. Car was serviced quickly and returned b
efore expected - and sparkling clean. Thanks to all! more »
5on DealerRater, Sep 20, 2021
"It was a pleasant experience to purchase 2022 XC90..."
It was a pleasant experience to purchase 2022 XC90 Recharge from the sales department Mr. Tony Tehrani. He patiently explained to us the o
ptions and the differences between lease and purchase. Thank you for the help. more »
Business Response:
We are happy to hear about your experience with us and Tony. Thank you for taking the time to write us a review. We appreciate your feedback and hope to see you soon!
5on DealerRater, Sep 17, 2021
"Working with Frank was a pleasure and I'm very excited to..."
Working with Frank was a pleasure and I'm very excited to be on team Volvo!
more »
5on Google, Sep 06, 2021
This was the best car buying experience of my life so far. The staff was friendly, patient and helpful. I got an amazing deal on the XC40 Recharge and had clear communication and no pressure to buy immediately from sales. I came back the day after my visit and was done with my car deal in about 30 minutes including the DMV paperwork! I highly recommend working with Arlene and the rest of the amazing staff there. more »
Business Response:
Nico, we are so glad to hear about your experience with us. Thank you for taking the time to leave a review. Congratulations on your new car, we will be sure to let Arlene know about your experience with us. Have a great week!
5on Google, Sep 02, 2021
more »
Business Response:
Thank you for your review Matt!
5on DealerRater, Aug 27, 2021
"A great experience from start to finish. They found the..."
A great experience from start to finish. They found the car I wanted at a price that worked for my budget. Excellent communication vi
a email. Picking up the car was quick and easy and all the staff we interacted with were professional, friendly, and knowledgeable. more »
5on DealerRater, Aug 19, 2021
"I was able to schedule a sales appointment with Kylon and..."
I was able to schedule a sales appointment with Kylon and confirm availability of the particular vehicle that I was interested in -
Since I live 100 miles away; the sales manager (Maria) held the vehicle for me.
Everything was simple and straightforward. They beat the other Volvo dealer in the area significantly on pricing as well!
This is my 5th Volvo since 2010 - Love them!
more »
5on DealerRater, Aug 18, 2021
"Great service. Went above and beyond to deliver my car to..."
Great service. Went above and beyond to deliver my car to me. Couldn’t be happier. Michael was very responsive and very generous
with his time. more »
4.5on DealerRater, Aug 16, 2021
"The help i received was courteous and efficient. Each..."
The help i received was courteous and efficient. Each step of the process was clear and prompt. I have no complaints with the Culver Ci
ty Volvo. more »
Business Response:
We are so happy to hear about your experience with us. We strive for efficient service and we are happy that we hit that mark. Have a wonderful week!
4on Google, Aug 04, 2021
more »
Business Response:
Thank you for your review Connie!
4.5on DealerRater, Aug 03, 2021
"Great experience buying a new Volvo VC40 Recharge. Juan..."
Great experience buying a new Volvo VC40 Recharge. Juan was knolwedgeable and in constant contact with me until the vehicle was deliv
ered to my home. He even helped when I had follow-up questions about charging in the days after purchasing. Great team1 more »
5on DealerRater, Aug 03, 2021
"Fair. Trustworthy. What more can you ask for? I've..."
Fair. Trustworthy. What more can you ask for? I've worked with them for ten years now and they've accommodated all sorts of
requests and needs. more »
5on Google, Aug 01, 2021
Excellent. My husband and I leased our first Volvo yesterday and are blown away by the experience we had with the Culver City dealership team. Especially, Juan Zuniga, who is a delight to do business with. Juan answered every question we had (of which there were many!), kept us updated on the delivery date and even arranged a loaner for us when it wasn’t in on time (due to shipping delays from Sweden). Juan was very communicative and made the entire process pleasant. (And my new XC40 Inscription is gorgeous and so fun to drive!)

Julio Lopez in the leasing department was also great and had us out the door in no time. Julio offered interesting insight into the leasing market that will provide very useful when we trade in my husband’s Acura RDX later this year.

After having poor and frustrating experiences with the BMW and Audi dealerships in Santa Monica, we will be doing business again with the awesome crew at Volvo of CC!
more »
Business Response:
Melinda, we are elated to hear about your experience with us. Juan and Julio will be happy to hear about your review as well! If you have any questions, comments or concerns please let us know. See you on your first service visit!
3on Google, Jul 31, 2021
Parts department have to stock on more parts
They special order everything an it takes 3 days

This is a Volvo dealer right ??
more »
Business Response:
There has been a manufacturing issue because of the pandemic. We have to order some parts special but we do our best to get it to you in a timely manner. Let the service department know if there is anything they can do for you. Thank you!
5on DealerRater, Jul 29, 2021
"Recent great experience buying a XC Volvo 40 with Arlene..."
Recent great experience buying a XC Volvo 40 with Arlene Quiros. After an unpleasant experience with another dealership, I decided t
o try Culver City Volvo because of their reviews. Arlene was beyond expectation. Since I live outside the LA area, she even drove halfway to meet me and did the paperwork right there. She did a super job on explaining the different functions. Highly recommend Arlene and the dealership. Syd Stevens more »
5on Google, Jul 19, 2021
I started at Audi and felt pressured but also cast aside. I had the exact opposite experience at Culver City Volvo. Everyone my wife and I worked with was very nice, genuine, didn't pressure us, and we ended up leasing a car we love at a very reasonable price! more »
Business Response:
Thank you for the kind review Abraham! We love hearing about your experience with us. Congratulations on your new car!
on Facebook, Jul 16, 2021
Fantastic service, the process was so easy! Awesome cars! more »
Business Response:
Thank you for the recommendation John. We are happy that we could get you what you needed in a timely manner. Let us know if you need anything else and have a great weekend!
5on DealerRater, Jul 10, 2021
"Definitely will recommend this dealer to my friends and..."
Definitely will recommend this dealer to my friends and family, they offer me reasonable price for quality service. Basically you get
what you pay for! Special thanks to Vache Shirvanian and Tony. more »
4.8on DealerRater, Jul 02, 2021
"Was such an easy transaction. Appreciated Mike's..."
Was such an easy transaction. Appreciated Mike's willingness to get me information on the phone before I made the trip from Thousa
nd Oaks to Culver City. When we got there the car was ready to go and Chris made the finance part the most enjoyable buying experience I have ever had with a car purchase. Fantastic! more »
Business Response:
We are so happy to hear about your experience with us. We will let Mike know about your kind review. Have a great weekend!