Culver City Volvo Cars review summary

5  2738
4  142
3  24
2  
1  
19 reviews with no rating
4.9
2923 reviews
5on DealerRater, Sep 20, 2021
"It was a pleasant experience to purchase 2022 XC90..."
It was a pleasant experience to purchase 2022 XC90 Recharge from the sales department Mr. Tony Tehrani. He patiently explained to us the o
ptions and the differences between lease and purchase. Thank you for the help. more »
Business Response:
We are happy to hear about your experience with us and Tony. Thank you for taking the time to write us a review. We appreciate your feedback and hope to see you soon!
5on DealerRater, Sep 17, 2021
"Working with Frank was a pleasure and I'm very excited to..."
Working with Frank was a pleasure and I'm very excited to be on team Volvo!
more »
5on Google, Sep 06, 2021
This was the best car buying experience of my life so far. The staff was friendly, patient and helpful. I got an amazing deal on the XC40 Recharge and had clear communication and no pressure to buy immediately from sales. I came back the day after my visit and was done with my car deal in about 30 minutes including the DMV paperwork! I highly recommend working with Arlene and the rest of the amazing staff there. more »
Business Response:
Nico, we are so glad to hear about your experience with us. Thank you for taking the time to leave a review. Congratulations on your new car, we will be sure to let Arlene know about your experience with us. Have a great week!
5on Google, Sep 02, 2021
more »
Business Response:
Thank you for your review Matt!
5on DealerRater, Aug 27, 2021
"A great experience from start to finish. They found the..."
A great experience from start to finish. They found the car I wanted at a price that worked for my budget. Excellent communication vi
a email. Picking up the car was quick and easy and all the staff we interacted with were professional, friendly, and knowledgeable. more »
5on DealerRater, Aug 19, 2021
"I was able to schedule a sales appointment with Kylon and..."
I was able to schedule a sales appointment with Kylon and confirm availability of the particular vehicle that I was interested in -
Since I live 100 miles away; the sales manager (Maria) held the vehicle for me.
Everything was simple and straightforward. They beat the other Volvo dealer in the area significantly on pricing as well!
This is my 5th Volvo since 2010 - Love them!
more »
5on DealerRater, Aug 18, 2021
"Great service. Went above and beyond to deliver my car to..."
Great service. Went above and beyond to deliver my car to me. Couldn’t be happier. Michael was very responsive and very generous
with his time. more »
4.5on DealerRater, Aug 16, 2021
"The help i received was courteous and efficient. Each..."
The help i received was courteous and efficient. Each step of the process was clear and prompt. I have no complaints with the Culver Ci
ty Volvo. more »
Business Response:
We are so happy to hear about your experience with us. We strive for efficient service and we are happy that we hit that mark. Have a wonderful week!
4on Google, Aug 04, 2021
more »
Business Response:
Thank you for your review Connie!
4.5on DealerRater, Aug 03, 2021
"Great experience buying a new Volvo VC40 Recharge. Juan..."
Great experience buying a new Volvo VC40 Recharge. Juan was knolwedgeable and in constant contact with me until the vehicle was deliv
ered to my home. He even helped when I had follow-up questions about charging in the days after purchasing. Great team1 more »
5on DealerRater, Aug 03, 2021
"Fair. Trustworthy. What more can you ask for? I've..."
Fair. Trustworthy. What more can you ask for? I've worked with them for ten years now and they've accommodated all sorts of
requests and needs. more »
5on Google, Aug 01, 2021
Excellent. My husband and I leased our first Volvo yesterday and are blown away by the experience we had with the Culver City dealership team. Especially, Juan Zuniga, who is a delight to do business with. Juan answered every question we had (of which there were many!), kept us updated on the delivery date and even arranged a loaner for us when it wasn’t in on time (due to shipping delays from Sweden). Juan was very communicative and made the entire process pleasant. (And my new XC40 Inscription is gorgeous and so fun to drive!)

Julio Lopez in the leasing department was also great and had us out the door in no time. Julio offered interesting insight into the leasing market that will provide very useful when we trade in my husband’s Acura RDX later this year.

After having poor and frustrating experiences with the BMW and Audi dealerships in Santa Monica, we will be doing business again with the awesome crew at Volvo of CC!
more »
Business Response:
Melinda, we are elated to hear about your experience with us. Juan and Julio will be happy to hear about your review as well! If you have any questions, comments or concerns please let us know. See you on your first service visit!
3on Google, Jul 31, 2021
Parts department have to stock on more parts
They special order everything an it takes 3 days

This is a Volvo dealer right ??
more »
Business Response:
There has been a manufacturing issue because of the pandemic. We have to order some parts special but we do our best to get it to you in a timely manner. Let the service department know if there is anything they can do for you. Thank you!
5on DealerRater, Jul 29, 2021
"Recent great experience buying a XC Volvo 40 with Arlene..."
Recent great experience buying a XC Volvo 40 with Arlene Quiros. After an unpleasant experience with another dealership, I decided t
o try Culver City Volvo because of their reviews. Arlene was beyond expectation. Since I live outside the LA area, she even drove halfway to meet me and did the paperwork right there. She did a super job on explaining the different functions. Highly recommend Arlene and the dealership. Syd Stevens more »
5on Google, Jul 19, 2021
I started at Audi and felt pressured but also cast aside. I had the exact opposite experience at Culver City Volvo. Everyone my wife and I worked with was very nice, genuine, didn't pressure us, and we ended up leasing a car we love at a very reasonable price! more »
Business Response:
Thank you for the kind review Abraham! We love hearing about your experience with us. Congratulations on your new car!
on Facebook, Jul 16, 2021
Fantastic service, the process was so easy! Awesome cars! more »
Business Response:
Thank you for the recommendation John. We are happy that we could get you what you needed in a timely manner. Let us know if you need anything else and have a great weekend!
5on DealerRater, Jul 10, 2021
"Definitely will recommend this dealer to my friends and..."
Definitely will recommend this dealer to my friends and family, they offer me reasonable price for quality service. Basically you get
what you pay for! Special thanks to Vache Shirvanian and Tony. more »
4.8on DealerRater, Jul 02, 2021
"Was such an easy transaction. Appreciated Mike's..."
Was such an easy transaction. Appreciated Mike's willingness to get me information on the phone before I made the trip from Thousa
nd Oaks to Culver City. When we got there the car was ready to go and Chris made the finance part the most enjoyable buying experience I have ever had with a car purchase. Fantastic! more »
Business Response:
We are so happy to hear about your experience with us. We will let Mike know about your kind review. Have a great weekend!
on Facebook, Jul 01, 2021
Michael was fabulous. No high pressure at all. Extremely personable. He is also very patient. Problem with car accessories. The person I used went too fast. I think his name was Victor. I still am quite confused about the features.I love Volvos.Michael was a doll!!!!! more »
Business Response:
We are so pleased you had a good experience with us and we hope you have a great rest of the week!
4.8on DealerRater, Jun 18, 2021
"I had such a great experience shopping for my first Volvo..."
I had such a great experience shopping for my first Volvo XC90. Million thanks to Aaron for helping me with the process. This car i
s amazing, thank you for showing me what it can do. I appreciate you being patient with me! Also thank you to Flo in finance, I appreciate you going through the details with me. Overall a great experience, Volvo Culver City will take care of you, ask for Aaron!! :) more »
Business Response:
We love hearing such amazing feedback! All of us at Culver City Volvo take great pride in providing nothing less than exceptional service, and we are glad to hear that our work is exceeding expectations! We love that you've chosen to take your valuable time and spread the word, and will make sure Aaron, Flo and the team hear about the great job that they did! Congratulations on your Volvo XC90!!
5on Google, Jun 10, 2021
One of the best buying/leasing experiences I have had. Tony was able to get me the exact car I wanted with the best deal i was able to find anywhere. I filled out a quick application online and then Victor came to drop the car off the next day. All the paperwork was there. He walked me through everything. He was masked, gloved and practiced all of the necessary COVID precautions I would have liked. He walked me through the vehicle from outside the car. The service by Victor was the best I have ever had from a car walk-through and delivery. Would highly recommend both Tony to get the best deal possible and Victor from a service/delivery standpoint. more »
Business Response:
Sean, thank you for the amazing review. We appreciate such positive words about our team and we will let Tony and Victor know. Thank you again and have a great rest of your week!
5on Google, Jun 08, 2021
Great car buying experience. Arline was very helpful. I highly recommend buying from them. more »
Business Response:
Thank you for the great review Jay! We will be sure to let Arlene know about your experience with us.
on Facebook, May 31, 2021
Looking for best service? I recommend Michael. He’s like a family. Thank you Michael! I really love my new Volvo. more »
Business Response:
Thank you for the wonderful recommendation, Ariel! We will make sure Michael hears about the great job he did! Please let us know if there is anything more we can do for you.
5on Google, May 21, 2021
Beautiful place and environment, have awesome cars more »
Business Response:
Zafir, thank you for the kind review, we will be sure to share with the rest of our team - Culver City Volvo
on Facebook, May 18, 2021
easy to make an appointment. always on time. Martin Munoz is a great service manager. I highly recommend Culver City Volvo more »
Business Response:
Thank you Patrick for the nice comment! We value your time and we will let Martin and the team know that they did a great job. Let us know if there's anything else we can do for you.