Culver City Volvo Cars review summary

5  2761
4  143
3  24
2  
1  
20 reviews with no rating
4.9
2948 reviews
5on Google, Jun 17, 2022
Highly recommend this dealership if you are in the market or own a Volvo. I have been here many times over the years and each time the service is always excellent. I have bought cars, leased cars and brought them in for service and everyone I dealt with was always friendly and helpful. more »
Business Response:
We always love to read reviews from customers who have continuously chosen to do business with us and that we can continue to provide exceptional customer service. It’s always a pleasure to read that our team goes above and beyond to assist our customers and make their visit a successful one. And of course, we have to thank you for being a loyal customer and for spreading the word. Please let us know if there is anything else we can do for you.
5on Google, Jun 15, 2022
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Business Response:
We appreciate so much the 5 star rating, Carlos! If there is anything you need please feel free to let us know.
5on Google, Jun 13, 2022
Volvos are great safe cars. Team here was kind and professional and knowledgeable. more »
Business Response:
Thank you so much for taking the time to rate and review us, Dovi! Here at Culver City Volvo we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. We strive to make our customers happy, and we’re glad we hit the mark!
5on DealerRater, Jun 13, 2022
I am usually not a fan of the dealership experience, and
as a result have used a broker for my last 6 vehicles. This time I worked directly with Michael, and the truly pain-free and enjoyable pr
ocess restored my faith in the honest and easy to work with salesperson. I will definitely be coming back in 3 years to work with Michael again. Thank you CCVC! more »
5on Google, Jun 12, 2022
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Business Response:
Lewis, thank you for rating us 5 stars!
5on Google, Jun 07, 2022
Best Volvo dealership on the Westside more »
Business Response:
Maggy, thank you for your valuable feedback; we understand your frustration. I am sorry to hear about your experience, and we appreciate you reaching out. Feel free to call our general manager Ram Tehrani 310-391-0445 and he can further assist you with your problem. We look forward to speaking with you and working to resolve your problem as soon as possible, and have you be able to safely enjoy your C40.
5on Google, May 25, 2022
Culver City Volvo - is "AS GOOD AS IT GETS!" when it comes to finding a new set of wheels when there are few to be found. Frustrated beyond belief with trying to lease a new Volvo. I went to CC Volvo. Frank G. was an exceptional sales specialist, listened, researched, and found an even better version, delivered within weeks. Could NOT be more satisfied! The customer comes first @ CCV! more »
Business Response:
Polly, thank you for rating us 5-stars and leaving us a great review! Here at Culver City Volvo we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. We’re thrilled to hear that Frank provided you with exceptional customer service and will surely pass along your kind words! Congratulations on your new Volvo!
5on Google, May 09, 2022
Top notch in regards to service, convenience and a pleasure to deal with more »
Business Response:
Thank you so much for taking the time to review your experience with us, Nick! We are so glad that our team was able to provide you excellent customer service and that our work is appreciated!
5on DealerRater, May 02, 2022
I just bought my second car from Culver City Volvo and I
can't say enough nice things about how it went. I worked with Charlie ahead of time to get exactly what I wanted, and he surprised m
e and worked it out so I would get a longer range battery on my plug in hybrid that I didn't even know would be available! Above and beyond and an all around great guy.
Erick was super helpful too on my test drive - I'm an engineer so I had a lot of questions and he was so smart and knowledgeable and patient.
Florin was great with me getting all the paperwork signed - Can you believe I showed up, traded in a car, and was out the door with my new one in an hour? I didn't know that was possible! Smart, efficient, and a kind dude.
Anthony was my dude for helping me learn all the features of my beautiful new car. He made sure I was totally set up before I left the lot and was so great telling me about all the new gadgets.
They've got a really great team at Culver City Volvo, I would definitely recommend you buy your next car there!
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Business Response:
What a wonderful review! Thank you so much for taking the time to rate us and leave us a review. It's always a pleasure to hear that our team has been providing excellent customer service. Here at Culver City Volvo we take great pride to provide nothing but exceptional service. We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We will make sure that Charlie, Erick, Florin, and Anthony hear about your kind words. And of course, we have to thank you for being a loyal customer and for spreading the word. If there is anything you need please feel free to let us know.
5on Google, Apr 22, 2022
I just bought my second car from Culver City Volvo and I can't say enough nice things about how it went. I worked with Charlie ahead of time to get exactly what I wanted, and he surprised me and worked it out so I would get a longer range battery on my plug in hybrid that I didn't even know would be available! Above and beyond and an all around great guy.

Erick was super helpful too on my test drive - I'm an engineer so I had a lot of questions and he was so smart and knowledgeable and patient.

Florin was great with me getting all the paperwork signed - Can you believe I showed up, traded in a car, and was out the door with my new one in an hour? I didn't know that was possible! Smart, efficient, and a kind dude.

Anthony was my dude for helping me learn all the features of my beautiful new car. He made sure I was totally set up before I left the lot and was so great telling me about all the new gadgets.

They've got a really great team at Culver City Volvo, I would definitely recommend you buy your next car there!
more »
Business Response:
Hello Danielle! Thank you for being a loyal customer of Culver City Volvo and for taking the time to share your experience with us. It's always a pleasure to hear how our team was able to help a customer from start to finish. If there is anything you need, or if you have any other questions, please don't hesitate to reach out. We will make sure that Charlie, Erick, Florin and Anthony hear about the great job they did (Done in an hour!? That may be a record!). Enjoy your new Volvo!