Honda of Downtown Los Angeles review summary

5  2462
4  201
3  67
2  
1  
45 reviews with no rating
4.9
2775 reviews
5on Cars.com, May 22, 2019
Downtown LA Honda
It was a great experience! I will always recommend that people go to Downtown La Honda, they gave me the car I wanted and it was bday the day I got the car
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5on Cars.com, May 14, 2019
Mother's Day Gift
This past Mother's day weekend. I helped one of my aunts buy a new car. Honda of Downtown Los Angeles was able to give us the best deal after emailing/texting 8 diffe
rent Honda dealerships. Honda of Downtown LA was the only dealership that was able to beat an offer we had received from another dealership. This was a surprise! Last year, I helped my father-in-law buy a new car but at the time Honda of downtown LA was only responding with "What time can you come in". This time it was a very POSITIVE experience. I started texting through the dealership website and i got a response from Helmer Mejia within minutes. We quickly worked out the details and i received a call to see what was the best time for me to go in. I also spoke with Helmer's Supervisor. Carlos Rodriguez who was able to expedite the whole process. Once we arrived at the dealership it was all about getting the paperwork done. Helmer was very friendly and was able to answer all of our questions and got the paper work done quickly. Honda of Downtown LA is definitely competitive when is comes to pricing and i really like the fact that their Online sales team is a lot more responsive. My aunt is very pleased with the experience and how quickly she was able to drive off in a new CRV. Thank you! more »
4on Cars.com, May 11, 2019
Claims analyst
Process takes awhile before you both come to agreement but over all good experience with staff. They were very friendly and accommodating and got the car I wanted.
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5on Cars.com, May 06, 2019
Great Buying a New Car Experience
I drove down from Oxnard. Great Customer Service very attentive Staff. Made my buy easy and effortless. Really recommend anyone to come here. They make u feel l
ike Family. more »
5on Cars.com, May 03, 2019
Recommendation
Good service I recommend to everybody to buy a car here. The staff is very professional and courteous, good attitude and answered all our questions.
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5on Cars.com, Apr 11, 2019
Compra de nuevo carro
Gracias 5 estrellas en todo son los mejores y tienen mejores precios QUE toyota yo tenía un carro con ellos y me perdieron como cliente
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5on Cars.com, Apr 09, 2019
New car
Great experience for first time leasing. Helpful people especially with our sales Rep Joshua explained everything and made it easy definitely would recommend this dealer and come back ag
ain in the future more »
3on Cars.com, Apr 05, 2019
Staff could’ve been better
I believe since they were transferring to a new building staff could’ve been more helpful came 2 days and stayed almost all day for both days because they couldn
t find the car the first time and the second time couldn’t find the keys. Did have any paper work ready so when I did come the second day I had to wait forever more »
5on Cars.com, Mar 30, 2019
Amazing dealership
HONDA is the best dealership I’ve been to. The buying process was a breeze. Jason and Jerry are the best! I went to another dealership and got denied a USED CAR! But I came
here made a down payment and drove away with a 2019 HONDA CIVIC! With only 6 miles! I recommend it. Thank you HONDA OF LA! more »
5on Cars.com, Mar 21, 2019
Mrs. Garcia
Great experience at the Honda Downtown LA Dealer! Good customer service and friendly. I recommend this dealer to anyone looking for a new car pupurchase. Thanks to Reynaldo Guzman!
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5on Cars.com, Mar 18, 2019
HR-v Honda 2019
Excellent service, I'm very thankful with Alex, he was great! He help us a lot and make our experience very joyful, now I'm driving my HR-v Honda
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5on Cars.com, Mar 16, 2019
Honda CRV
Honestly Great Car dealership. The people there are extremely kind and patient. I got Josh and he was courteous. Highly recommend this Dealership in Downtown Los Angeles.
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5on Google, Mar 14, 2019
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Business Response:
Enedino, thank you for the wonderful review!
5on Google, Mar 14, 2019
1st owned car more »
Business Response:
Cesar, congratulations on your first owned car! Thank you for choosing Honda of Downtown Los Angeles!
5on Google, Mar 13, 2019
Pues la verdad ya es la segunda portada que voy y si excelente cervio y pues si muy satisfecho y no pasaro unas cuantas horas y me traje lo q quiera. Gracias more »
Business Response:
Nos complace que haya tenido un viaje de servicio rápido y fácil en Honda del centro de Los Ángeles. Gracias por la revisión, German.
4on Google, Mar 13, 2019
Had a great deal on CPO Honda Fit. Manny, my salesperson was very knowledgeable and attentive. Only con to the experience I have is the long wait time (4+hrs) from test-drive to signing off on the papers especially since it is a 4 hr round trip to San Diego from LA. It was a Sunday and place was busy with many buyers! but only a few finance managers at the time. more »
Business Response:
Maria, thank you for your review! We are happy that you were able to find the perfect car at the best price. Thank you for traveling over 4 hours to come to Honda of Downtown Los Angeles, and we look forward to taking care of any of your auto needs in the future!
5on Cars.com, Mar 13, 2019
2017 Honda Civic Sedan
I had David help me out and he showed me all the used cars they had. I test drove a car that i bought and afterwards he took me inside to speak with his boss. The only pro
blem i had was that we were there for almost 5 hours. I kept being told that we would see someone soon but other than that. I got the car i wanted and the experience was great. I got to wring the bell too. more »
5on Google, Mar 13, 2019
Exelente. Costumer service. Yo. Lo recomiendo .Me siento muy satisfecha. Con mi compra. En honda more »
Business Response:
Gracias por la revisión de Gabriela. ¡Nos complace escuchar que disfruta de su nuevo Honda y tuvo una gran experiencia en el Honda de Downtown Los Angeles!
5on Google, Mar 13, 2019
I now understand how much patience you need to enter a dealer. It was all worth it! They have great customer service. Shout out to Josh! I got my brand new Honda Civic Sport 2019. I am incredibly happy! more »
Business Response:
Merie, thank you for the great review! We love hearing that our customer's had a great buying experience at Honda of Downtown Los Angeles. Congratulations on your new Honda Civic Sport 2019!
5on Google, Mar 13, 2019
Acabo de sacar un Honda CR-V 2019 y muy buen servicio y el vendedor danny Rodríguez nos ayudó mucho y nos dio varias opciones de pagos bajo nuestro presupuesto y al final nos dieron una muy buena oferta por mi vehículo more »
Business Response:
¡Felicidades por tu Honda CR-V 2019! Estamos felices de que Danny te haya encontrado el auto perfecto al mejor precio. ¡Esperamos volver a trabajar con usted en Community Honda del centro de Los Ángeles!
5on Google, Mar 12, 2019
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Business Response:
Manuel, thank you for the great review!
5on Google, Mar 12, 2019
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Business Response:
Thank you for the wonderful review, Irma!
5on Google, Mar 12, 2019
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Business Response:
Thank you for the 5-star review, Aide!
5on Google, Mar 12, 2019
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Business Response:
Brenda, thank you for the 5-star review!
5on Google, Mar 12, 2019
The Customer Service is always helping to work out some good deal; although I feel that there is times that there Policies are held negatively, that they have to work around; more »
Business Response:
Salvador, we appreciate your business and you taking the time to leave a review. We look forward to helping you again in future with any of your auto needs.