Honda of Downtown Los Angeles review summary

5  3081
4  261
3  88
2  
1  
45 reviews with no rating
4.9
3475 reviews
5on Google, Oct 13, 2019
Muy buen servicio me gusto la forma en que me ayudo y me explico la señorita Heike Guillen los detalles de mi carro muy buena atencion de parte de ella hacia el costumer more »
5on Google, Oct 13, 2019
I had a very nice experience with this branch
I been shopping for a Honda car more than 4 months ,, then I finally got a good clean fair price CPO ,, I was really helped by Christeen and her man
ager Steven,, they really gave me good service and they were so helpful more »
4on Google, Oct 13, 2019
I found my salesperson, David Zacarius, to be very pleasant and knowledgeable. He was patient and answered all of my questions. There was no pressure whatsoever from him. I’d definitely recommend him to my friends and family. more »
4on Google, Oct 12, 2019
Un poco de espera pero un servicio muy amigable more »
5on Google, Oct 12, 2019
This is a great place! I just got my Honda civic with these guys and they were really friendly and professional. I got help from Andy and the manager David. They did everything they could to accommodate my needs. I'm really grateful and would come back. more »
5on Cars.com, Oct 11, 2019
Car purchase
Great customer service Roxi was excellent and she truly helped me get the best deal possible definitely recommend for anyone who is looking to purchase a new vehicle look for roux s
he is an excellent worker more »
5on Google, Oct 10, 2019
This is 2nd transaction I have had with Los Angeles Downtown Honda and all I have to say is I am very very satisfied and looking forward to coming back for future deals from Seattle. My 18 hour of drive was well worth it and I'd recommend to everyone with the highest number.
10/09/2019
Another purchase completed... this is my 3rd vehicle with Honda of downtown Los Angeles with Miguel and Financing Josh.. my experience was fantastic.
Jim C.
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5on Google, Oct 10, 2019
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5on Google, Oct 09, 2019
Had an amazing car buying experience, thanks to Christopher Segura from Honda of Downtown Los Angeles for his kind help and great business. more »
5on Google, Oct 07, 2019
Great car buying experience. Knowledgeable sales personnel, great finance department. Loved the atmosphere and how quick the process was! more »
3on Google, Oct 07, 2019
Excellent service Except the Receptionist which is a mean Lady with no Full Customer service! more »
5on Google, Oct 07, 2019
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5on Google, Oct 07, 2019
Manny was very nice and helpful. Would definitely refer friends to this honda more »
5on Google, Oct 07, 2019
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5on Cars.com, Oct 07, 2019
Great deal on new car!
We were initially looking for a used car, but Ivan Ortiz was able to give us such a great deal on a new car, we couldn’t resist. We will definitely recommend this dealer
to our family and friends! more »
Business Response:
Thank you again for taking the time to let us know how we did. Congrats on your new car! We hope you have a great day!
3on Google, Oct 05, 2019
I had a great experience at Honda of Downtown LA! Helmer in sales was super helpful and straightforward in negotiating with me for what I was looking for. It saved me a lot of time. He listened to me carefully and we went straight to the point. All the other people in the team - Gaby, and the manager Arturo - were also super helpful and nice! I left this dealership wondering why I didn't come here earlier. From reception to finance, and Helmer in sales, super positive and smooth experience!
UPDATE:
While I had a good experience in the sales department, I didn’t have a good experience with the service department. I had to take my new 2019 Honda Civic because the camera of the whole Honda sensing equipment was misaligned. I dropped off the car with 499 miles, and came back to pick it up with 534 miles in the odometer. Not only that, I also found an empty bottle of Dr Pepper in my backseat - which I wouldn’t think much of, but that coupled with the extra miles makes me think someone took my car to a ride all the way to Pasadena. The technician that took my car when I dropped it off (Yonathan) wasn’t there when I picked it up, and I’m still waiting to hear from their service manager. For now I don’t have any explanations. Too bad I only noticed the odd number when I was already almost home.
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Business Response:
Rafael, we appreciate the lovely feedback of Honda of Downtown Los Angeles. Helmer and the rest of the HODLA team will be thrilled to hear your kind words. Thank you and have a great day!
5on Google, Oct 05, 2019
Grate attention in every Dept... more »
5on Google, Oct 05, 2019
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5on Google, Oct 05, 2019
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5on Google, Oct 04, 2019
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Business Response:
Thank you so much for your review of Honda of Downtown Los Angeles! We truly appreciate the feedback and hope to hear from you again.
5on Google, Oct 04, 2019
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5on Google, Oct 02, 2019
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5on Google, Oct 02, 2019
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5on Google, Oct 01, 2019
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5on Google, Oct 01, 2019
Claudia is very knowledgeable and a great salesperson. more »