Home Heating Service Inc review summary

5  286
4  7
3  
2  
1  
5.0
293 reviews
5on Google, Apr 22, 2019
So thankful for honest companies such as this one! I was scammed out of $580.00 when I decided to call these guys to give me a second opinion. Max came out and addressed all my concerns and the other company's work. He apologized that I had been scammed and told me that everything looks great and that I don't need to replace anything. Thank goodness I called these guys because I would have been taken for another $1500.00 if I didnt. You want honesty and quality work, call these guys! more »
5on Google, Apr 18, 2019
Jared, John, Dan, Carlos and Dana were professional, friendly, timely and a pleasure to deal with in replacing our entire HVAC system. Thank you all. more »
Business Response:
Thank you for the review Kurt!
5on Google, Apr 11, 2019
Excellent service! Everything they said they did above and beyond. Scott is friendly, professional & courteous and explains everything. Thanks again for a very positive experience! more »
Business Response:
Thanks for the Great review. It's always a pleasure doing business with you!
5on Google, Apr 11, 2019
My particular gas valve is no longer available which required Carlos to do extensive research in order to find a solution for me. Additionally, he had to customize a part. His technical expertise is evident and I so appreciate his diligence in finding a solution although it took several visits and, I’m quite sure many more hours of research to solve the problem. I would highly recommend Carlos and Home Heating Service, the customer service is exceptional. more »
Business Response:
Thanks Phoebee for the great review. I will pass this along to Carlos. It is our pleasure to work with you and look forward to the next time.
5on Google, Apr 10, 2019
Found problem right away. Seemed very knowledgeable. Was prompt and courteous. Fixed problem quickly and at time I needed. Price was a little high even with discount, but great job. more »
Business Response:
Thank you for the review! It is our pleasure to be able to work with you.
5on Google, Apr 10, 2019
I called Home Heating Service to request a 2nd opinion regarding a possible bad compressor cited by the service technician from a different company. My call began with a conversation with Kristain to explain my doubts about the compressor being bad. She was very pleasant and knowledgeable and she set up a same day appointment for me with Scott to provide that 2nd opinion. I explained to Scott (a patient listener) in detail, the interaction that took place with the 2 technicians (from a different company) that came out on seperate occassions within 24 hours of each other. The first technician rewired the run capacitor incorrectly causing the compressor to malfunction. He never came back into the house to make sure that everything was working correctly. Upon discovering the AC wasn't working correctly, I called the company to come back out to determine why the AC wasn't working when previously it was working just fine. The 2nd technician informed me that I had a bad compressor. I didn't buy their ecplainition and I called Home Heating Service for that 2nd opinion. They sent Scott out who quickly discovered that the run capacitor was not wired correctly making it look like the compressor wasn't working correctly. Scott rewired the capacitor correctly and he came into the house to confirm everything was working properly. Scott and Home Heating saved me $1500.00 in labor charges to replace a perfectly good compressor. Great job by both Kristain and Scott. Thank you.
H. Ken Lewis
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Business Response:
Thank you Ken, for taking the time to leave a review for us! We are happy to be able to assist you with such a great outcome. It was our pleasure to work with you and we look forward to future visits.
5on Google, Apr 05, 2019
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Business Response:
Thanks for the 5 STARS!
5on Google, Apr 03, 2019
I can't say enough positive comments for my experience. The scheduler was friendly and encouraging. She got me an appointment lightening quick and explained how the service worked. Alex was early!! And super nice! I thoroughly enjoyed talking with him! He was so encouraging and enthusiastic when the problem was less severe than I thought. Overall, great people, great service, fantastic experience! I would and will recommend Home heating to anyone who wants an outstanding experience! more »
Business Response:
Thanks Josie for the Great review! It is our pleasure to be able to work with you and look forward to the next time.
5on Google, Mar 27, 2019
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Business Response:
Thanks for the 5 STARS!
5on Google, Mar 24, 2019
Fred was prompt, courteous and and got the fireplace up and running in short order. Looking forward to having him back to service our furnace. more »
Business Response:
Thanks for writing a review for us. It is always our pleasure meeting great new customers.
5on Google, Mar 22, 2019
I trust this company in my home and rental properties. They provide scheduled maintenance and come when needed for repair. The prices are good. The "Comfort Club" has saved me money and stress. more »
Business Response:
Thanks Rachel for the great review. It is our pleasure to be able to work with you!
5on Google, Mar 19, 2019
Based on the recommendation from a few friends who have used them, and their glowing Google reviews, I chose HHS for my new furnace install.
I compared their price to a few other estimates and t
heirs was very competitive. The install went smoothly and the installers were friendly and professional. I had a small issue afterwards (Fan wouldn't run always on when set on the thermostat) and they had someone out the next morning to troubleshoot it. It ended up being an issue with the thermostat itself and a replacement one fixed it right away, just as they diagnosed.
I couldn't be happier with how everything went, and they'll be my go-to for absolutely any HVAC services in the future.
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Business Response:
Thank you Matt for taking the time to write a review for us. I'm happy we were able to get a technician to you quickly and remedy the issue. We appreciate your business and look forward to working with you in the future.
5on Google, Mar 15, 2019
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Business Response:
Thanks for the 5 STARS!!!
5on Google, Mar 14, 2019
Great company! Great service! Alex W. worked quick and with a friendly attitude. Thank you for a job well done. more »
Business Response:
Thanks for the review! We look forward to working with you again.
5on Google, Mar 08, 2019
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Business Response:
Thanks for the 5 STARS!
5on Google, Mar 07, 2019
Scott was very courteous, informative and efficient more »
Business Response:
Thanks for the review Tom. It is our pleasure to be able to work with you.
5on Google, Mar 06, 2019
Very friendly and courteous, they take the time to explain things and have always gone above and beyond the service call and taken the extra time to make sure things are done correctly. I would recommend their service more »
Business Response:
Thank you for the review! It is our pleasure to be able to work with you.
5on Google, Mar 04, 2019
Very good, impressive service. more »
Business Response:
Thank you for the 5 STARS Natalie!
5on Google, Mar 01, 2019
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Business Response:
Thanks for the 5 STARS!!!
5on Google, Feb 28, 2019
All people involved in replacing the furnace did a great job! I highly recommend them to anyone that needs a furnace replaced. Call on them first if you want a highly professional job. Thank you very much! more »
Business Response:
Thanks for the great review David! It is our pleasure to be able to work with you.
5on Google, Feb 26, 2019
Exceptional customer service! Fair pricing, no up selling and very knowledgeable technician (Fred V). Service exceeded our expectations...great job!!! more »
Business Response:
Thanks for the Great review. It is our pleasure to get to work with you!
5on Google, Feb 22, 2019
My tech, Max, was very professional and quick. Understood what was wrong, advised me, and had everything repaired! Thank you. more »
Business Response:
Thanks for the review. I'm glad Max was able to do the repairs for you. We appreciate your business and look forward to working with you again!
5on Google, Feb 22, 2019
Max was on time, great with my dog and did a great job. He had my heat back on in minutes and the price was reasonable. Very happy with the service we received today. more »
Business Response:
Thanks Chris for the great review. I will share this with Max! We appreciate you as our customer and look forward to working with you next time!
5on Google, Feb 21, 2019
Scott was awesome. Fixed the issue, was courteous and in my opinion, went above and beyond customer service/focus wise.
Thank you sir!
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Business Response:
Thanks Josh for leaving a review. I will pass this along to Scott. It is our pleasure to be able to work with you!
5on Google, Feb 16, 2019
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Business Response:
Thanks for the 5 STARS!!!