Home Heating Service Inc review summary

5  310
4  7
3  
2  
1  
5.0
317 reviews
5on Google, Jun 14, 2019
Carlos was very knowledgeable and does very well with explaining his work to the point you are satisfied and worry free. Good guy. more »
5on Google, Jun 07, 2019
Great experience. They were able to get out the same day. Carlos went the extra mile to figure out what was wrong and how to best address it. Gave us good advice that saved us money for a part under warranty. more »
Business Response:
Thank you for the review Gaby! It was nice to work with you and your parents again!
5on Google, Jun 04, 2019
We have used this company a couple times to great success. They are timely, affordable, honest, and thorough. Alex was professional, and courteous. He took time to explain the steps he was taking to inspect and service our HVAC units. Highly recommend. more »
Business Response:
Thank you for using our services and for the review Sharla!
5on Google, Jun 02, 2019
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Business Response:
Thank you Alex!
5on Google, Jun 02, 2019
Had our fireplace inspected by these guys. No issues at all. Quick, quality, reasonably priced work. Thank you! more »
Business Response:
Thank you for the review Justin!
5on Google, May 31, 2019
Great experience with Home Heating Service. I had to replace 2 rooftop HVAC units on a residential property, and the quote was the best by a pretty wide margin. Derrick answered all of my questions throughout the process and made paying for the replacement very easy. On the day of install, Carlos notified me before starting (I wasn't on site) and worked with my tenants to ensure everything was functional after the installation. Overall, the staff I interacted with at Home Heating Service helped make a very stressful situation much more manageable. I highly recommend them and will be using them again for my future needs. more »
Business Response:
Thank you for the review! We had a nice time working with you, it would be a pleasure to work with you in the future!
5on Google, May 29, 2019
Their website claims that they have the most knowledgeable technicians in town, and I can attest this claim, especially regarding Fred Venuti. He was very knowledgeable and did a great job in repairing my tankless water heater. I highly recommend this company for repairs, but not as much for sales. more »
Business Response:
We are happy we could help you and show you our skills! Thank you for the review, and we look forward to working with you in the future.
5on Google, May 29, 2019
Alex was great. He was considerate, friendly, and easy to be around, while also being really efficient and getting the service done quickly. A very easy appointment - the best kind. more »
Business Response:
We are happy we could efficiently help you and take care of your HVAC needs. Thank you for the review of our services, we look forward to working for you in the future!
5on Google, May 28, 2019
Max the Service Technician did a superb job in fixing my air conditioner.
Great customer service skills and personality !!!!
I would definitely recommend Max to other customers !!!!
more »
Business Response:
Thank you so much for the nice review Sean! We look forward to working with you again!
5on Google, May 28, 2019
Alex the tech and everyone I talked to on the phone were AAA+. I couldn't be more pleased. I will be using these guys on all my future deals. more »
Business Response:
Thank you David! We look forward to working with you again.
5on Google, May 25, 2019
We just had a full system installed by Home Heating Service, Inc. We had AC, Furnace, tank-less water system and duct sealing all installed and working working perfectly. The whole team kept the house very clean and were all professional and courteous to my wife and I. I would highly recommend Home heating for any of your needs. We finished the system just in time for a massive May snowstorm so we really appreciated the new furnace. Thanks Home Heating Service team. more »
Business Response:
Thank you for the review Lanny! We are pleased to have been able to help, and happy that you stayed warm.
5on Google, May 24, 2019
Alex the tech and everyone I talked to on the hone were AAA+. I couldn't be more pleased. I will be using these guys on all my future deals. more »
5on Google, May 24, 2019
As always the service was impeccable, fast, and reliable. We use Home Heating for all of our homes and have for several years now. Their scheduling team, sales team, and service techs are all top notch. I would not pick another company for service that needed to be done fast and correctly. more »
Business Response:
Thank you JR! We are happy to help and always look forward to working with you!
5on Google, May 22, 2019
Great service! Fred showed up on time, very professional & explained everything! Highly recommend this company, great customer service all around! more »
Business Response:
Thank you for the great review Rhonda! We are happy to help!
5on Google, May 21, 2019
Always helpful. Explains everything he is doing or has done! more »
Business Response:
Thank you Ginger, we appreciate your review!
5on Google, May 21, 2019
Fred V (Service Manager) came as my residential boiler tech. Prompt, courteous, knowledgeable and professional. Fred was also informative on how to prevent my problem in the future through simple preventive maintenance that I can probably complete. Would definitely use again and recommend Home Heating Service, Inc to friends and neighbors. Very reasonable charges. Thanks, Home Heating Service. more »
Business Response:
You are welcome, Thank you for the review Tony!
5on Google, May 21, 2019
Scott the technician was early, efficient and personable. He found the problem & explained the options to fix it and had it all done in about half an hour! more »
Business Response:
Thank you for using our services Doug, we appreciate the great review!
5on Google, May 16, 2019
Had a water line replaced to my swamp cooler by Fred. Very professional. Explained his work and was extremely fast. He had to go get the part at a store and still only took over an hour. Great work guys more »
Business Response:
Thank you for the review Brandon! It was nice to work with you.
5on Google, May 10, 2019
The installation team went above and beyond to make sure every step of the install was understood and done perfectly before they left. Absolutely fantastic communication and service. more »
Business Response:
Thank you for the review Joseph! I hope you enjoy your new equipment!
5on Google, May 09, 2019
Heat stopped working for the second time in a month. Previously used another company and they did not resolve the problem and tech was rude. So, I decided to find a new company given how the old company acted. Ended up finding this company and called them up. They scheduled Max to come out the same day. He quickly diagnosed the issue and was able to get a replacement part that was in stock. Within a few hours I was back in operation. Very courteous and professional leading me to signup for a periodic maintenance program. Thank you!! more »
Business Response:
Thank you for giving us a shot after your bad experience with someone else! We appreciate you leaving this great feedback and look forward to working with you in the future Jeremy!!
5on Google, May 09, 2019
Very professional and awesome customer service.. more »
Business Response:
Thank you for the nice review Nicole! We enjoyed working with you and we hope everything goes smooth with the sale of your home!
5on Google, May 07, 2019
Awesome job by Carlos he was polite and knowledgeable and he took the time to do the job correctly. I appreciate all he did to ensure my systems work working properly. more »
Business Response:
Thanks Lisa for the great review. I will share this with Carlos! We appreciate you as our customer and look forward to working with you next time!
5on Google, May 01, 2019
Having a problem with furnace. Called office. Was able to schedule an appointment for the same or next day. Carlos was here at the scheduled time. He diagnosed issue quickly, redolved it and also cleaned and tested furnace. 30 minutes and gone. Very pleased with his knowledge and professionalism. Highly recommend. more »
Business Response:
Thank you for your review of our services Paul! We are happy to help!
5on Google, May 01, 2019
scott came on time surveyed my furnace and determined valve needed replaced. he did not have the part in his truck but drove halfway to another's tech's vehicle to pick up valve from him. i had to go to appt so i told Scott just to let himself in, do the work, and close up. Scott called me when the job was finished. he was very polite, wore his 'booties' in the house, and explained all of what he found and how the furnace works.
in particular i was going out of town and scott said he would rather get it fixed now than next week. i appreciate that the work is done and not postponed. Good work, Scott!
more »
Business Response:
Hi Chris! Thank you for your review! We are happy we could help. Stay warm!
5on Google, Apr 22, 2019
So thankful for honest companies such as this one! I was scammed out of $580.00 when I decided to call these guys to give me a second opinion. Max came out and addressed all my concerns and the other company's work. He apologized that I had been scammed and told me that everything looks great and that I don't need to replace anything. Thank goodness I called these guys because I would have been taken for another $1500.00 if I didnt. You want honesty and quality work, call these guys! more »
Business Response:
Thank you for the review. We are glad we could help you with the situation and look forward to working with you again!