Copper Key Realty and Management review summary

5  695
4  61
3  7
2  
1  
53 reviews with no rating
4.9
816 reviews
5on Google, Jun 27, 2022
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Business Response:
Thank you so much, Steven!
5on Google, Jun 23, 2022
Copper Key is on point. Period. I always get good information immediately when there are any maintenance issues or tenant issues. They are proactive in helping solve problems and have made everything seamless over seven years of working with them as a property manager in Clarksville. They provided oversight on larger maintenance issues and were also open to working with contractors that I selected for certain jobs as well as using their own habitual contractors for other repairs. Cheryl and Taylor were also excellent in managing the sale of the house and property when we were ready to sell. I highly recommend working with them as your property managers, because they handle all of your rental needs from getting good renters in, coordinating maintenance, doing regular inspections to keep on top of wear and tear, suggesting maintenance like gutter cleaning and tree trimming, automated monthly and annual statements, automated 1099 forms for taxes, and coordinating sale if you got that route. They provide premium end-to-end property management services. more »
Business Response:
Thank you so much, Chris! You are awesome!
5on Google, Jun 20, 2022
From purchasing my first home in 2013 to selling in 2022, Cheryle and Copper Key Realty went above and beyond to assist me throughout the purchasing phase, the property management phase when I moved away and turned it into a rental home, and through the sale phase -exceptionally preparing the home and myself for an unbelievably smooth and successful sale of my beloved home. I will always fondly and proudly remember my time in Clarksville because of the wonderful service and experience that the entire Copper Key team was able to provide. more »
5on Google, Jun 17, 2022
Wonderful experience! I unfortunately only got to rent from Copper Key for a year, but they are absolutely amazing! Anything we ever needed as far as household fixes, we were never charged. They got quality companies to come do any repairs in the home to make sure it was done efficiently, quickly and correctly. When the 6 month walk through came around the woman was so kind! Everyone we ever spoke to was just amazing. I highly recommend Copper Key to anyone who just wants peaceful, worry-free renting! more »
Business Response:
Thank you so very much! We appreciate you and we are glad you had such a great experience!
on Facebook, Jun 16, 2022
Wonderful experience! I unfortunately only got to rent from Copper Key for a year, but they are absolutely amazing! Anything we ever needed as far as household fixes, we were never charged. They got quality companies to come do any repairs in the home to make sure it was done efficiently, quickly and correctly. When the 6 month walk through came around the woman was so kind! Everyone we ever spoke to was just amazing. I highly recommend Copper Key to anyone who just wants peaceful, worry-free renting! more »
Business Response:
Thank you so much!!
5on Google, Jun 07, 2022
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Business Response:
Thank you so much, Rodrick!
5on Google, Jun 06, 2022
Enjoyed my time renting here. Everything was very easy and as long as you take care of the place you will not have any problems! more »
Business Response:
Thank you so much, Brooke! We appreciate you!
5on Google, Jun 01, 2022
We cannot thank Kellen and the team for everything when we purchased our first home. They made a very stressful process smooth and painless. We are forever grateful! Would recommend them to anyone! more »
5on Google, May 27, 2022
Just finished renting with Copper Key Realty and I was very pleased with my experience… Whenever there was a maintenance issue they responded within a timely manner and were very professional. If I come back to the area I will more then likely rent from them again. more »
Business Response:
Thank you very much, Ryan!!
on Facebook, May 27, 2022
Just finished renting with Copper Key Realty and I was very pleased with my experience… Whenever there was a maintenance issue they responded within a timely manner and were very professional. If I come back to the area I will more then likely rent from them again. more »
5on Google, May 25, 2022
I was very pleased with my experience from their management! So nice, friendly and effective! I will always refer and rent again if necessary. more »
Business Response:
Thank you so much Bianca! We appreciate it!
5on Google, May 23, 2022
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Business Response:
Thank you so much!
5on Google, May 20, 2022
Cheryl and her entire staff are a pleasure to work with. I have used their services for 7 years to manage my property and using them was the best decision that I ever made. I really appreciate the honesty the honesty of everyone in the office and always having my best interest in mind! If you are thinking of renting or selling your property I would look no further than Copper Key Realty and Management! more »
Business Response:
Thank you so much, Brent! You have been great to work with, also!
5on Google, May 13, 2022
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Business Response:
Thank you!
on Facebook, May 10, 2022
Great customer service everyone in the office is amazing more »
4on Google, May 09, 2022
To be quite honest it was a great PM company to rent from. Though the rules and regulations are very strict etc they made living at the property manageable. Whenever we had a problem the company sent guys out if not the same day the next day. A+ for that service. Only reason I’m not giving 5 stars is because they did not give me the option to Renew which was my plan from the beginning of the year. Had a short window to find another property. Other than that Great company as a whole despite some individuals being snappy while conversing. more »
Business Response:
Thank you for the review, Maleek. I'm sorry we weren't worthy of 5 stars for you. We do try our best. We do understand the inconvenience when you are not allowed to renew because an owner is selling. We gave you 60 days notice, which was the soonest we were able to. Good luck in the future.
5on Google, May 07, 2022
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Business Response:
Thank you!
5on BBB, May 04, 2022
Copper Key was professional and very kind. Everyone we had interaction with was so kind and professional. Sharon, Angela, and Daniel were more than helpful and extremely efficient. I would recommend their services to family and friends.

Respectfully, ************
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5on Google, May 04, 2022
We rented a home from them for 3 years and loved it and would have stayed for many more years if the owner of the property didn't sell. I can't say a single bad thing about them and would definitely recommend them to anyone looking to rent. more »
Business Response:
Thank you so much! We have appreciated you for these last 3 years. You were great tenants!
5on Google, May 04, 2022
Wonderful staff great company more »
Business Response:
Thank you so much!
5on Google, May 03, 2022
They took the time to work around my schedule to make sure I was able to see the property in a timely manner. Very friendly and communicative through the whole process. more »
Business Response:
Thank you very much. We appreciate you!
5on Google, Apr 30, 2022
I couldn’t even think of a minor thing that I’d change with Copper Key. As a homeowner leasing my house out, Cheryl came out to gauge what she was walking into. I had just found a handyman, which disappeared during COVID, to assist in finishing my floors. Copper Key worked with him when I left. They were quick to line people up to take care of ankle biting things and would let me know and choose. While I was impatient for them to list it, they already had a renter.
At one point during the lease I had talked to the staff about things that would increase property value. They were great coaches in that area as well.
Fast forward, I notified Copper Key I wanted to sell and they were quick to send me all the info. I had great tenants that took care of my house, so little for anyone to stress. Again, me being impatient, Taylor assured me everything was getting done and it did. It did so well, Taylor had to put a dead line on offers. They offered their suggestions on the offers, I ultimately went in the relationship with Copper Key running the show and I ended our relationship taking their guidance.
Just remember, I’ve had major positives in being an owner and seller. You can’t go wrong with Copper Key.
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Business Response:
Thank you so very much, Brian! Congratulations!
4on Google, Apr 27, 2022
They're okay, takes a bit to get in contact at times and definitely wish a two bedroom wasn't almost 800$ lol more »
5on Google, Apr 23, 2022
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Business Response:
Thank you, Addison!
5on Google, Apr 22, 2022
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Business Response:
Thank you, Netra!