Access Property Management Group, LLC review summary

5  84
4  8
3  5
2  
1  
4.8
97 reviews
5on Google, May 03, 2018
I rented from Access for the last year at Union Square Condos. From the get-go, Eddie and team have been helpful and immediately responsive - even going out of their way to make sure that my needs were met. I have honestly never had an easier renting experience and 100% recommend Access Property Management! more »
Business Response:
Thanks for such a great review Krista!
5on Facebook, Mar 30, 2018
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4on Facebook, Mar 23, 2018
Aaron and APM has been wonderful! Thank you for your prompt, polite service! more »
Business Response:
Cricket - thank you for letting us know we are doing things the right way. We appreciate the feedback. Aaron & Eddie-
5on Facebook, Mar 22, 2018
Great people, and a terrific business model. I would encourage any potential owner / tenant to contact Access Property Management. more »
Business Response:
Tom, that is awesome to hear! Thank you for sharing your experience with others! -Justin
5on Facebook, Mar 21, 2018
Access Property Management is great! We rent from them and they were so accommodating during our move in process and quick with communication. They answer or address all requests promptly and we have had no complaints! Even the people they send out to fix anything have been very nice and get the job done well. Highly recommend! more »
Business Response:
Thanks for the great review Jessica! Thanks for renting with us!
5on Facebook, Mar 16, 2018
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5on Facebook, Mar 13, 2018
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5on Google, Mar 12, 2018
As a property owner, I have been very happy with this company's management services. Everything is online and easily accessible, and both Eddie and Aaron are extremely responsive if I have questions. My property went from self-managed to making more money even after their fees than I was before. Highly recommended. more »
Business Response:
Investing success! That is why we do what we do! We know how to manage rentals because we own them ourselves. Thanks for the great review.
5on Google, Mar 09, 2018
Our family was having financial troubles, quite common during the recession. Our house was worth less than we owed, so we couldn't even sell it to get out of the mess., we were more than $20,000 upside-down. , We decided to move out of our 3-bedroom house and in with family that had extra space, and not enough income to cover their expenses either.
After shopping around, we hired Access PM Group to rent out our home. They put a sign up while we were cleaning and painting, and wthin a week they found me an excellent tenant that keeps the house cleaner than I did! I have a fenced yard and allow pets (for an added fee), so there was demand for this type of rental. They said they had dozens of showings before selecting a tenant.
Access PM Group takes 50% of the rent for the lease origination/renewal paperwork and legwork, then 10% for each month rented out. For this, they handle all advertising, interviews, leasing paperwork, rent collection (through an online portal), conformance with local/State/Federal leasing laws and even evictions, if it comes to that. Every few years, I am responsible to arrange for the City Inspection, something that is required for all rentals in Wyoming, but they could probably do that as well.
With the 90% we receive, we are able to make our house payment and maintain the property, but not much more. Maybe I should raise the rent every year, to keep up with current market prices, but I'm not good at doing that. In 2035 the house will be paid off, then we will definitely have it as a source of passive income, which we will use to buy another property.
Access PM Group has their own maintenance team to handle emergency calls from the tenant and do small jobs, like changing HVAC filters or troubleshooting other issues. They will even arrange for contractors to come in to do professional repairs, notifying me if the repair is going to exceed $300. All repair costs are taken from the monthly settlements, so it is a "hands off" kind of business for me. I have very little direct contact with the tenant.
My wife and I plan to purchase another property or two before retirement. Property values trend upward, and rent goes up with inflation, so they are a great "Growth and Income" type of investment. We will definitely be calling Access PM Group when we add more properties. For now, we just have the one rental home, but Access PM Group treats us like we are they best and most important client. Thank you Eddie, and thanks to the rest of the staff.
Access PM Group is located in the Boltwood apartments in Allendale, but manage properties throughout the West Michigan area. My home is in Wyoming on 36th Street.
more »
5on Google, Mar 09, 2018
Our family was having financial troubles, so we moved out of our 3-bedroom house and in with family. Our house was worth less than we owed, so we couldn't sell it to get out of the mess.
We
hired Access PM Group to rent it out. They put a sign up while we were cleaning and painting, and wthin a week they found me an excellent tenant that keeps the house cleaner than I did! I have a fenced yard and allow pets (for an added fee), so there was demand for this type of rental.
Access PM Group only takes 10% off the top for 11 months of the year, then about half in the month of the annual lease renewal. For this, they handle all advertising, interviews, leasing paperwork, rent collection (through an online portal), conformance with local/State/Federal leasing laws and even evictions, if it comes to that. Every few years, I am responsible to arrange for the City Inspection, something that is required for all rentals in Wyoming, but they could probably do that as well.
With the 90% we receive, we are able to make our house payment and maintain the property, but not much more. Maybe I should raise the rent every year, to keep up with current market prices, but I'm not good at doing that. In 2035 the house will be paid off, then we will definitely have it as a source of passive income, which we will use to buy another property.
Access PM Group has their own maintenance team to handle emergency calls from the tenant and do small jobs, like changing HVAC filters or troubleshooting other issues. They will even arrange for contractors to come in to do professional repairs, notifying me if the repair is going to exceed $300. All repair costs are taken from the monthly settlements, so it is a "hands off" kind of business for me. I have very little direct contact with the tenant.
My wife and I plan to purchase another property or two before retirement. Property values trend upward, and rent goes up with inflation, so they are a great "Growth and Income" type of investment. We will definitely be calling Access PM Group when we add more properties. For now, we just have the one rental home, but Access PM Group treats us like we are they best and most important client. Thank you Eddie, and thanks to the rest of the staff.
Access PM Group is located in the Boltwood apartments in Allendale, but manage properties throughout the West Michigan area. My home is in Wyoming on 36th Street.
more »
5on Google, Mar 04, 2018
Our family was having financial troubles, quite common during the recession. Our house was worth less than we owed, so we couldn't even sell it to get out of the mess., we were more than $20,000 upside-down. , We decided to move out of our 3-bedroom house and in with family that had extra space, and not enough income to cover their expenses either.
After shopping around, we hired Access PM Group to rent out our home. They put a sign up while we were cleaning and painting, and wthin a week they found me an excellent tenant that keeps the house cleaner than I did! I have a fenced yard and allow pets (for an added fee), so there was demand for this type of rental. They said they had dozens of showings before selecting a tenant.
Access PM Group takes 50% of the rent for the lease origination/renewal paperwork and legwork, then 10% for each month rented out. For this, they handle all advertising, interviews, leasing paperwork, rent collection (through an online portal), conformance with local/State/Federal leasing laws and even evictions, if it comes to that. Every few years, I am responsible to arrange for the City Inspection, something that is required for all rentals in Wyoming, but they could probably do that as well.
With the 90% we receive, we are able to make our house payment and maintain the property, but not much more. Maybe I should raise the rent every year, to keep up with current market prices, but I'm not good at doing that. In 2035 the house will be paid off, then we will definitely have it as a source of passive income, which we will use to buy another property.
Access PM Group has their own maintenance team to handle emergency calls from the tenant and do small jobs, like changing HVAC filters or troubleshooting other issues. They will even arrange for contractors to come in to do professional repairs, notifying me if the repair is going to exceed $300. All repair costs are taken from the monthly settlements, so it is a "hands off" kind of business for me. I have very little direct contact with the tenant.
My wife and I plan to purchase another property or two before retirement. Property values trend upward, and rent goes up with inflation, so they are a great "Growth and Income" type of investment. We will definitely be calling Access PM Group when we add more properties. For now, we just have the one rental home, but Access PM Group treats us like we are they best and most important client. Thank you Eddie, and thanks to the rest of the staff.
Access PM Group is located in the Boltwood apartments in Allendale, but manage properties throughout the West Michigan area. My home is in Wyoming on 36th Street.
more »
Business Response:
Daniel, we have enjoyed having you as a client. While many of our clients are in similar situations, we work with each as an individual to make sure our services are right for them. Thank you for sharing and for your review.
5on Google, Mar 04, 2018
Our family was having financial troubles, so we moved out of our 3-bedroom house and in with family. Our house was worth less than we owed, so we couldn't sell it to get out of the mess.
We
hired Access PM Group to rent it out. They put a sign up while we were cleaning and painting, and wthin a week they found me an excellent tenant that keeps the house cleaner than I did! I have a fenced yard and allow pets (for an added fee), so there was demand for this type of rental.
Access PM Group only takes 10% off the top for 11 months of the year, then about half in the month of the annual lease renewal. For this, they handle all advertising, interviews, leasing paperwork, rent collection (through an online portal), conformance with local/State/Federal leasing laws and even evictions, if it comes to that. Every few years, I am responsible to arrange for the City Inspection, something that is required for all rentals in Wyoming, but they could probably do that as well.
With the 90% we receive, we are able to make our house payment and maintain the property, but not much more. Maybe I should raise the rent every year, to keep up with current market prices, but I'm not good at doing that. In 2035 the house will be paid off, then we will definitely have it as a source of passive income, which we will use to buy another property.
Access PM Group has their own maintenance team to handle emergency calls from the tenant and do small jobs, like changing HVAC filters or troubleshooting other issues. They will even arrange for contractors to come in to do professional repairs, notifying me if the repair is going to exceed $300. All repair costs are taken from the monthly settlements, so it is a "hands off" kind of business for me. I have very little direct contact with the tenant.
My wife and I plan to purchase another property or two before retirement. Property values trend upward, and rent goes up with inflation, so they are a great "Growth and Income" type of investment. We will definitely be calling Access PM Group when we add more properties. For now, we just have the one rental home, but Access PM Group treats us like we are they best and most important client. Thank you Eddie, and thanks to the rest of the staff.
Access PM Group is located in the Boltwood apartments in Allendale, but manage properties throughout the West Michigan area. My home is in Wyoming on 36th Street.
more »
Business Response:
Melissa, your story reflects many of our clients. We are so glad we were able to help you through a difficult situation. Thanks for choosing us.
5on Google, Feb 07, 2018
Eddie is great to work with. He responds quickly to any issues that come up. He also worked with me to make my apartment the best space it could be. I had never worked with a management company before and so I was hesitant when they bought my building. I was pleasantly surprised and had only positive interactions. highly recommend Access Property Mgt! more »
4on Google, Jan 30, 2018
The apartment complex was very well managed. Requests for repair work were usually taken care of within a day or so. For example, a poorly performing air conditioner was swapped out the next day during a heat wave. We appreciated the courteous maintenance folks. more »
5on Google, Jan 23, 2018
Access Property Management is the top property management company in West Michigan. They are constantly growing and adapting their company, processes and systems to benefit their clients in the best possible way. Their attention to detail and communication are exceptional. If you are looking for a headache free service for managing your properties, Access Property Management is a no-brainer decision. more »
Business Response:
Thanks Travis!
5on Facebook, Jan 19, 2018
Access Property Mgt company is totally professional and Eddie is the BEST!!! Highly recommended! more »
Business Response:
Thanks Dan!
5on Google, Jan 19, 2018
You can expect superior services and a clean home. I would highly recommend Acess they are very professional in doing business and will have your new home more »
Business Response:
Thank you for the comments, Brenda! Having a clean home ready for new move-ins is very important and a top priority for us at Access! We appreciate all of your efforts!
5on Google, Jan 18, 2018
Very knowledgeable and helpful team at Access! Top notch customer service. I would recommend to anyone! more »
Business Response:
Thanks Ashley!
5on Facebook, Jan 18, 2018
Access has been nothing but a wonderful rental company to myself and my roommates! They are extremely timely with any issues that may arise at our house, and always keep us up to speed with excellent communication. To Eddie, Aaron, and the rest of the access team: Thank you for the awesome service you have provided us! more »
Business Response:
Thanks Courtney! Glad to have you as one of our residents!
5on Facebook, Jan 17, 2018
We forget that we own rental houses until the money shows up in our account every month. We have many long term tenants and no headaches, THANKYOU Access Property Management! more »
Business Response:
Thanks Danielle!
5on Google, Jan 17, 2018
We couldn’t be happier working with Access Management Property since we signed on with them years ago! Our questions and needs are answered immediately and we have never felt unsure of or questioned how anything is handled. We are always at ease while away knowing Access has everything taken care of! Their hard work and attention to detail is greatly appreciated!! We would never hesitate to recommend them! more »
Business Response:
Steve & Lindsay- Thank you for the great comments! We have enjoyed working with you as Owners as well. Here's to a prosperous 2018! Eddie & Aaron, Access Property Management Group
5on Google, Jan 12, 2018
Best Property Management group we've worked with. They're very quick to respond to maintenance requests, and any questions we have, unlike others in the past that have taken days and never even solved the issue. Highly recommend. more »
Business Response:
Thank you for your time and leaving these great comments! We appreciate it very much and are glad you are enjoying your experience with Access Property Management Group! - Aaron and Eddie
5on BirdEye, Dec 26, 2017
Very pleased with the tenant of your choosing . Our 3bdrm. house has truly become a home. more »
5on Google, Nov 30, 2017
As a real estate professional, I recommend Access to any client looking for a property manager. I rely heavily on their knowledge of the rental market and ability to answer any question my clients throw their way. They are quick to respond and consistently exceed my expectations. more »
Business Response:
Alison- thank you very much for the kind words. We are always here for any questions you or your Clients may have. Eddie & Aaron Access Property Management
5on Google, Nov 30, 2017
On top of everything! more »