Petro Home Services review summary

5  817
4  62
3  11
2  
1  
4.9
890 reviews
5on Google, Sep 17, 2023
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Business Response:
Stephen! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Yaphank, NY.
5on Google, Sep 12, 2023
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Business Response:
Thank you for taking the time to leave us a positive rating, David. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
5on Google, Sep 11, 2023
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Business Response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Petro Home Services - Yaphank, NY.
4on Google, Sep 10, 2023
Dependable and professional but may not resolve issue on first service call. However...will not ignore your complaint and will follow through until successful completion. more »
Business Response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services - Yaphank, NY.
5on Google, Sep 10, 2023
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Business Response:
Thank you for the positive feedback, Arthur. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Yaphank, NY.
5on Birdeye, Sep 08, 2023
Great job by representative more »
Business Response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services - Yaphank, NY.
5on Google, Sep 07, 2023
surper more »
Business Response:
Josephine! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Yaphank, NY.
5on Google, Sep 07, 2023
I wouldn't go even a single season without one of their protection plans, pays for itself even with just the included tune up. The service techs are top notch and have never failed to resolve any breakdowns. "Jimmy" was especially helpful when he serviced our old boiler. Highly recommend even if you have a newer system! more »
Business Response:
Thank you for taking the time to leave us a positive rating, Vidalynn&christopher. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
5on Google, Sep 03, 2023
They are very friendly, well experienced and excellent in providing service. more »
Business Response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Petro Home Services - Yaphank, NY.
5on Google, Sep 01, 2023
was excellent service more »
Business Response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services - Yaphank, NY.
5on Google, Aug 22, 2023
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Business Response:
Thank you for the positive feedback, Pat. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Yaphank, NY.
5on Google, Aug 21, 2023
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Business Response:
Irwin! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Yaphank, NY.
5on Birdeye, Aug 21, 2023
Understood problem and helped solve it more »
Business Response:
Thank you for the positive feedback, Robert. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Yaphank, NY.
5on Google, Aug 18, 2023
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Business Response:
Thank you for taking the time to leave us a positive rating, Judy. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
5on Google, Aug 08, 2023
Great Customer Service and quick response. Thank you. more »
Business Response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Petro Home Services - Yaphank, NY.
5on Google, Aug 08, 2023
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Business Response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services - Yaphank, NY.
5on Birdeye, Aug 07, 2023
You guys are excellent very good job clean and neat. Thank you. more »
Business Response:
Mr John! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Yaphank, NY.
5on Birdeye, Aug 06, 2023
The technician was professional neat and explained the whole process very happy will definitely recommend more »
Business Response:
Thank you for taking the time to leave us a positive rating, John. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
4on Google, Aug 06, 2023
Last year I took the option of fixed pricing. Some of the guys in my American Legion Post were paying $1.00 dollar or more less than I was paying. I swore I never go for fixed pricing again. I beleive Petro will offer me a fair price every time I get fuel oil. I've been very satisfied with their brand and the people I"ve dealt with over the years. A little over the average I can handle,but a dollar more not so much. I hope to be a loyal customer for years to come. John Schroeder more »
Business Response:
Thank you for the positive feedback, John. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Yaphank, NY.
5on Google, Aug 05, 2023
Petro technician was professional and knowledgeable and completed the job to my satisfaction. He also left everything neat and clean, which I appreciate. more »
Business Response:
Linda! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Yaphank, NY.
5on Google, Aug 04, 2023
Best service ever- Petro responds to you right away and will quickly resolve any problems you have. Our old burner died on New Years Eve and someone was here- we got a new burner installed the next day- they are superb. Had Hirsh prior to Petro now many years ago but our burner stopped working mid winter and with my 80 year old sick mom here they didn’t care took 4 days to come even look. But Petro- they are there in HOURS. Excellent excellent service. more »
Business Response:
Thank you for taking the time to leave us a positive rating, Wendy. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
5on Google, Aug 04, 2023
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Business Response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, Petro Home Services - Yaphank, NY.
5on Google, Aug 02, 2023
I must say they are good and so reliable. My family and I’ve been using them for years not just in Long Island but also in Brooklyn. more »
Business Response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services - Yaphank, NY.
5on Google, Jul 31, 2023
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Business Response:
Thank you for the positive feedback, D. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Yaphank, NY.
5on Google, Jul 31, 2023
The tech. representative was punctual, polite, informed and clear.
He was able to clarify technical details which will assist me in making a decision.
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Business Response:
Estela! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, Petro Home Services - Yaphank, NY.