Glenn L.
We have been homeowners before but we have never purchased a "new home". The folks at Riverland Homes were extremely professional, knowledgeable and friendly. For the most part, our first home buying… experience was pretty much painless. If we had an issue, the Riverland team members would find a way to resolve it. I would like to give a big shout-out to the warranty team members, especially, Ryan, Vaheh and Heather. The best customer service you could ask for. I would say that Ryan and Vaheh went above and beyond their job descriptions to make our first home buying decision a very pleasant one. Rest assured, if you do have an issue after your home purchase, the Riverland Homes warranty team will be there for you.
more » We have been homeowners before but we have never purchased a "new home". The folks at Riverland Homes were extremely professional, knowledgeable and friendly. For the most part, our first home buying experience was pretty much painless. If we had an issue, the Riverland team members would find a way to resolve it. I would like to give a big shout-out to the warranty team members, especially, Ryan, Vaheh and Heather. The best customer service you could ask for. I would say that Ryan and Vaheh went above and beyond their job descriptions to make our first home buying decision a very pleasant one. Rest assured, if you do have an issue after your home purchase, the Riverland Homes warranty team will be there for you.
Kurt T.
Riverland Homes goes above and beyond for their employees and their clients. Quality homes and a great place to work! 👍…
more » Riverland Homes goes above and beyond for their employees and their clients. Quality homes and a great place to work! 👍
Lindsay S.
Riverland Homes produces great quality homes & beautiful communities. From the cohesive design packages to the appealing floorplans to variety of available upgrades, it is obvious they keep the future… homeowners in mind from start to finish. The warranty team is also spectacular - they are always quick to respond to any needs in a professional and neighborly way.
more » Riverland Homes produces great quality homes & beautiful communities. From the cohesive design packages to the appealing floorplans to variety of available upgrades, it is obvious they keep the future homeowners in mind from start to finish. The warranty team is also spectacular - they are always quick to respond to any needs in a professional and neighborly way.
David
Riverland homes is a great builder. Being a smaller builder that they are, they’re able to focus in on each home and provide the best product. When repairs are needed the great warranty team gives e…xtra attention to put things right. I’ve worked with Riverland in the past as an independent contractor to draft their construction documents. Each home is designed as if the designer was going to live in it themselves. Riverland makes true the saying of quality over quantity.
more » Riverland homes is a great builder. Being a smaller builder that they are, they’re able to focus in on each home and provide the best product. When repairs are needed the great warranty team gives extra attention to put things right. I’ve worked with Riverland in the past as an independent contractor to draft their construction documents. Each home is designed as if the designer was going to live in it themselves. Riverland makes true the saying of quality over quantity.
Courtney Holcomb
These guys have been awesome!! The warranty department was very helpful and quick to respond to our inquiry. Such great work …
more » These guys have been awesome!! The warranty department was very helpful and quick to respond to our inquiry. Such great work
Brandon D.
We recently had a warranty repair. It entailed, ripping out our existing flooring and putting new flooring in. I must admit it was a tedious tasks for our house had to be in cahoots for 5 days.
…
But! Not only were they prompt in repairing the job it also was seamless and smooth.
Our house was kept as clean as it could be.
Everything was put back to living standards when they left each day.
They finished faster than they planned.
Cleaned thoroughly when they finished.
And helped put our house back together.
I even got to pick out a new flooring color which was pretty cool.
Thank you for repairing our floors.
more » We recently had a warranty repair. It entailed, ripping out our existing flooring and putting new flooring in. I must admit it was a tedious tasks for our house had to be in cahoots for 5 days.
But! Not only were they prompt in repairing the job it also was seamless and smooth.
Our house was kept as clean as it could be.
Everything was put back to living standards when they left each day.
They finished faster than they planned.
Cleaned thoroughly when they finished.
And helped put our house back together.
I even got to pick out a new flooring color which was pretty cool.
Thank you for repairing our floors.
Michael W.
5 star friendly service!…
more » 5 star friendly service!
Yadira Aparicio
The warranty team is always professional and very responsive, they did an excellent job! Thank you Ryan, V, Christian, and Tom for all your help…
more » The warranty team is always professional and very responsive, they did an excellent job! Thank you Ryan, V, Christian, and Tom for all your help
Arline Matulich
The Warranty Team was Great. The gentleman that worked with us (V), was very helpful, kind, respectful and courteous. He even fixed things for us during our Final Walkthrough! He went beyond our Expec…tations.
more » The Warranty Team was Great. The gentleman that worked with us (V), was very helpful, kind, respectful and courteous. He even fixed things for us during our Final Walkthrough! He went beyond our Expectations.
Joseph L.
The overall experience with Riverland homes has been great. The homes are well built. When work orders are submitted they do their best to get in touch with you in a timely fashion to set up an appo…intment time. Every issue was explained well to us and they reassured us things will be fixed which they have been. V and Ryan did the courtesy of hauling off a couple of pieces of plywood for us which they did not have to do but is greatly appreciated!
more » The overall experience with Riverland homes has been great. The homes are well built. When work orders are submitted they do their best to get in touch with you in a timely fashion to set up an appointment time. Every issue was explained well to us and they reassured us things will be fixed which they have been. V and Ryan did the courtesy of hauling off a couple of pieces of plywood for us which they did not have to do but is greatly appreciated!
Hannah M.
The warranty team worked very hard on fixing repairs around the house while also being thoughtful of our space and personal properties. The warranty team was also very flexible when it came to my sche…dule in the home. I appreciate their diligence + conversations. They were very sweet.
more » The warranty team worked very hard on fixing repairs around the house while also being thoughtful of our space and personal properties. The warranty team was also very flexible when it came to my schedule in the home. I appreciate their diligence + conversations. They were very sweet.
Robert K.
Prompt response and follow up…
more » Prompt response and follow up
Julius A.
Ryan is always awesome!! He is always responsive and resolves any issue that I have. Most recently, my air conditioner went out right before Sacramento was scheduled to have a heat wave. I contacted R…yan. He responded quickly, communicated with the HVAC company, and they provided necessary service the next day!
more » Ryan is always awesome!! He is always responsive and resolves any issue that I have. Most recently, my air conditioner went out right before Sacramento was scheduled to have a heat wave. I contacted Ryan. He responded quickly, communicated with the HVAC company, and they provided necessary service the next day!
Jenee B
Bought my house a year and a half ago and the company has been so responsive and helpful. Vaheh is awesome, he has been extremely helpful and understanding ! I appreciate all of their help!…
more » Bought my house a year and a half ago and the company has been so responsive and helpful. Vaheh is awesome, he has been extremely helpful and understanding ! I appreciate all of their help!
Upinderpal T.
Our rep was very knowledgeable and friendly. He was very detailed on the home and knew the ins and outs of it. He made our home buying experience even better.…
more » Our rep was very knowledgeable and friendly. He was very detailed on the home and knew the ins and outs of it. He made our home buying experience even better.
carol hunter
Ryan Austin is very helpful responsive and professional. His assistant Vaheh was also very helpful and professional. The other services provided were drywall painters and cabinet all completed timely …and professionally.
more » Ryan Austin is very helpful responsive and professional. His assistant Vaheh was also very helpful and professional. The other services provided were drywall painters and cabinet all completed timely and professionally.
Carol H.
I had drywall, and cabinet persons complete work and both did a very good job. They all called and came when scheduled and completed the work. I can’t say enough about Ryan Austin project manager h…e’s been very responsive, professional and patient with my issues and very helpful. Also Veheh Mikayelyen Ryan’s assistant has been very helpful and professional also.
more » I had drywall, and cabinet persons complete work and both did a very good job. They all called and came when scheduled and completed the work. I can’t say enough about Ryan Austin project manager he’s been very responsive, professional and patient with my issues and very helpful. Also Veheh Mikayelyen Ryan’s assistant has been very helpful and professional also.
Joy Allen
Ryan is always very nice, quick and responsive with any warranty repair needed for the home. Great service!…
more » Ryan is always very nice, quick and responsive with any warranty repair needed for the home. Great service!
Rosie R.
Grateful for the service level of the new jobs walk thru. V was very thorough and found things we did not immediately notice.…
more » Grateful for the service level of the new jobs walk thru. V was very thorough and found things we did not immediately notice.
Fayth Parkhurstwzzw
We had our walk through yesterday and had the pleasure of working with Vaheh Mikayelyan. My wife and I found him to be very friendly, professional, courteous and responsive. He was very thorough and p…atient with us and his customer service qualities were beyond our expectations. He was a very good listener, displayed outstanding communication skills and acted like he genuinely cared about our concerns when purchasing a new home. In fact, it is my humble opinion that he deserves recognition and a promotion with Riverland homes and sets a standard for the home building company.
more » We had our walk through yesterday and had the pleasure of working with Vaheh Mikayelyan. My wife and I found him to be very friendly, professional, courteous and responsive. He was very thorough and patient with us and his customer service qualities were beyond our expectations. He was a very good listener, displayed outstanding communication skills and acted like he genuinely cared about our concerns when purchasing a new home. In fact, it is my humble opinion that he deserves recognition and a promotion with Riverland homes and sets a standard for the home building company.
Business Response:
Thank you very much for your review. We are happy to hear that you had a great orientation!
Tara R.
V from warranty came over and fixed our garage door within hours of calling.…
more » V from warranty came over and fixed our garage door within hours of calling.
Business Response:
Thanks for the review! We're glad that our team was able to resolve the issue for you!