Riverland Homes, Inc. review summary

5  157
4  11
3  3
171 reviews
5on Birdeye, Aug 17, 2023
Customer Service specifically - Vaheh Mikayelyan - has been outstanding in addressing all our customer service issues. He is responsive, professional and a pleasure to work with more »
Business Response:
Dear Michele, Greetings! We are delighted to hear that you had a positive experience with our customer service, especially with Vaheh Mikayelyan. Thank you for sharing your feedback and giving us a fantastic rating of 5. We pride ourselves on providing outstanding service and it's wonderful to know that Vaheh was responsive, professional, and a pleasure to work with. If you have any further questions or need additional assistance, please don't hesitate to reach out to us at (916) 850-0536. We look forward to serving you again in the future. Warm regards, Riverland Homes, Inc.
5on Birdeye, Aug 17, 2023
Riveland builds quality homes. You can see there workmanship as soon as you walk in the front door. They have an excellent warranty team. With fast, curtious professional staff. With a team that backs up there workmanship. There's no better piece of mind a homeowner can have. more »
5on Google, Aug 16, 2023
Riveland homes makes quality homes at a reasonable price. You can see how well there built and quality as soon as you walk inside. I had a few minor issues smoke alarm and Rv access gate. The warranty team was professional and corrected the problems. more »
5on Google, Aug 07, 2023
We have been in our new home for a month and each time we contacted Riverland Homes, the experience was pleasant. The customer service team are always friendly, professional and courteous. When calling the representative listens fully understanding the situation and best way to address the issue. We also want to compliment Vaheh (V) who has been in our home several times always friendly, professional and taking care of the issues. He is truly an asset to Riverland Homes. Thank you all for the outstanding customer service you provide. more »
Business Response:
Greetings Cynthia, Thank you for taking the time to share your positive experience with Riverland Homes, Inc. We are thrilled to hear that your interactions with our customer service team have been pleasant and professional. Our team takes pride in providing excellent service to our valued customers. We are also delighted to hear that Vaheh (V) has been a great asset to your home maintenance needs. We will make sure to share your kind words with him and acknowledge his dedication to providing exceptional service. Once again, thank you for your kind words and for choosing Riverland Homes, Inc. as your home builder. If you have any further questions or concerns, please do not hesitate to reach out to us at (916) 850-0536. We are always here to assist you. Best regards, Eric Milam Riverland Homes, Inc.
5on Birdeye, Jun 20, 2023
Very well! Answered all of my questions and explained everything! He showed us how to work all of the fans and lighting, the outside function’s also! Just praying I can remember it all..😊 more »
5on Birdeye, Jun 07, 2023
On time
Answered all questions
Very helpful
Pointed out how to care for items to extend their life.
Pleasant conversation
br /> Positive more »
5on Birdeye, May 05, 2023
In year 2023. It is so refreshing to have someone spend so much time and to be so concerned on the buyer of the home. He went more then out of his way to help us and explain everything to us on the home. He’s a asset to Riverland homes . Thank you.

Sandra Pitto
more »
Business Response:
Greetings Sandra, Thank you so much for taking the time to share your positive experience with Riverland Homes, Inc. We greatly appreciate your kind words regarding our dedicated and helpful services during your home buying journey. Our team takes pride in going the extra mile to ensure our customers have a smooth and informed experience. Your feedback means a lot to us, and we are thrilled to have you as a satisfied customer. If you need any further assistance, please don't hesitate to reach us at (916) 850-0536. Warm regards, Riverland Homes, Inc.
4on Google, Apr 30, 2023
New home walk through/inspection. The walk through was thorough and enjoyable The home had not been cleaned yet and still had sawdust, glue on counters and dirt throughout. Our concerns were noted and signed to for completion. Some questions could not be answered but the general contractor came by and answered those questions. They were mostly outside grading was not completed but would be taken care of before closing. more »
5on Birdeye, Apr 19, 2023
This experience Was smooth and everyone was amazing to work wither they had all the answers and were always profit and pleasant more »
5on Birdeye, Apr 13, 2023
Vaheh was very friendly, professional, and thorough in going through the home with me. He marked many things and explained many features. I’m almost home & it is beautiful! more »
Business Response:
Hello Robin, Thank you for taking the time to leave such a positive review for Riverland Homes, Inc. We are thrilled to hear that Vaheh provided you with excellent service during your home walkthrough. Our team takes pride in being friendly, professional, and thorough in all aspects of our work. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to us at (916) 850-0536. We're here to ensure your satisfaction and make your home-buying experience as smooth as possible. Welcome to your new home, and thank you for choosing Riverland Homes, Inc! Best regards, Riverland Homes, Inc.
5on Google, Apr 11, 2023
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5on Birdeye, Apr 11, 2023
Ryan Austin with the Riverland Homes warranty team is awesome! Our tankless water heater was not working and leaked. Reached out to him for advice and troubleshooting tips. We couldn’t fix it over the phone but Ryan was able to make it out the next day to attempt one last fix even though the water heater was out of warranty. And the part he replaced solved the problem and the water heater is back up and running like new! Riverland Homes and their warranty department really cares about their home buyers and are the best! more »
5on Google, Mar 31, 2023
Good quality homes, warranty department is great!! more »
5on Birdeye, Mar 31, 2023
The Riverland home builders, build beautiful homes. The prices are affordable and well constructed. The Riverland employees showed true professionalism.. During the construction we had many delays due to weather, however, Riverland and organizations affiliated with Riverland kept us informed of their progress despite the unforeseen delays. Good job Riverland. more »
5on Birdeye, Mar 24, 2023
Great overall experience. Helpful and available. Explained everything thoroughly. Our home is beautiful. more »
4on Google, Mar 24, 2023
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4on Birdeye, Mar 10, 2023
We have been homeowners before but we have never purchased a "new home". The folks at Riverland Homes were extremely professional, knowledgeable and friendly. For the most part, our first home buying experience was pretty much painless. If we had an issue, the Riverland team members would find a way to resolve it. I would like to give a big shout-out to the warranty team members, especially, Ryan, Vaheh and Heather. The best customer service you could ask for. I would say that Ryan and Vaheh went above and beyond their job descriptions to make our first home buying decision a very pleasant one. Rest assured, if you do have an issue after your home purchase, the Riverland Homes warranty team will be there for you. more »
5on Birdeye, Feb 28, 2023
Riverland Homes goes above and beyond for their employees and their clients. Quality homes and a great place to work! 👍 more »
5on Birdeye, Feb 28, 2023
Riverland Homes produces great quality homes & beautiful communities. From the cohesive design packages to the appealing floorplans to variety of available upgrades, it is obvious they keep the future homeowners in mind from start to finish. The warranty team is also spectacular - they are always quick to respond to any needs in a professional and neighborly way. more »
5on Birdeye, Feb 24, 2023
Riverland homes is a great builder. Being a smaller builder that they are, they’re able to focus in on each home and provide the best product. When repairs are needed the great warranty team gives extra attention to put things right. I’ve worked with Riverland in the past as an independent contractor to draft their construction documents. Each home is designed as if the designer was going to live in it themselves. Riverland makes true the saying of quality over quantity. more »
5on Birdeye, Jan 30, 2023
Great job 👍 more »
5on Google, Jan 19, 2023
These guys have been awesome!! The warranty department was very helpful and quick to respond to our inquiry. Such great work more »
4on Birdeye, Jan 12, 2023
We recently had a warranty repair. It entailed, ripping out our existing flooring and putting new flooring in. I must admit it was a tedious tasks for our house had to be in cahoots for 5 days.

But! Not only were they prompt in repairing the job it also was seamless and smooth.

Our house was kept as clean as it could be.
Everything was put back to living standards when they left each day.
They finished faster than they planned.
Cleaned thoroughly when they finished.
And helped put our house back together.

I even got to pick out a new flooring color which was pretty cool.

Thank you for repairing our floors.
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5on Birdeye, Dec 05, 2022
5 star friendly service! more »
5on Google, Dec 01, 2022
The warranty team is always professional and very responsive, they did an excellent job! Thank you Ryan, V, Christian, and Tom for all your help more »