Compassionate Dental Care review summary

5  358
4  35
3  3
2  
1  
14 reviews with no rating
4.9
410 reviews
5on Google, Aug 22, 2019
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on Facebook, Aug 19, 2019
Compassionate Dental Care has been so friendly, kind and caring. Laurel is my hygienist and I cannot say enough good things about her! I would recommend them to anyone, they are very professional. The billing staff has been very nice and are not pushy; they work with what I can and cannot do. more »
on Facebook, Aug 16, 2019
As someone who has a significant amount of anxiety around the dentist, I could not be more appreciative of the folks at Compassionate. Everyone was so kind, friendly, and super understanding about my past terrible experiences. I had started to avoid the dentist because I was terrified to go...Compassionate Dental made all the difference in the world. more »
5on Google, Aug 15, 2019
The doctors and staff went well above and beyond expectations to help my dad with a dental issue and a complicated set of circumstances. I could not be happier with how helpful, accommodating, and professional the doctor and staff were with this. As a patient of Compassionate Dental Care I have always had great care with my own dental needs, but this experience was exceptional relative to any other business I have encountered. more »
5on Google, Aug 15, 2019
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5on Google, Aug 08, 2019
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Business Response:
Thank you so much for the 5 star rating, Brian. We really appreciate you taking the time out of your busy day to share your experience with us!
5on Google, Aug 08, 2019
Amazing place! Took my son who is terrified of the dentist and the entire staff was nothing but kind and patient with him. He actually asked to go back! Will refer everyone who ask to go to the facility! more »
Business Response:
A referral is the best compliment you could give us, but this awesome review is almost as good! Thank you so much for taking the time to leave kind words. We know people generally hate going to the dentist and we are trying out best to understand and change that perspective by being proactive with our patients health and of course, having a little fun too :)
on Facebook, Aug 06, 2019
Friendly , professional and easy to work with. They take the time to explain everything and go through various treatment options with you. No one really likes going to the dentist, but they make the time to ensure you are comfortable and satisfied with their work. more »
Business Response:
This is a great compliment, Anthony. Aside from sitting in the chair, the majority of the reasons people hate going to their dentist is because there is a lot of confusion, miscommunication and misunderstanding when it comes to any work that needs or understanding billing. We work hard to make you comfortable in and out of the chair. We look forward to seeing you again soon!
5on Google, Aug 06, 2019
Friendly , professional and easy to work with. They take the time to explain everything and go through various treatment options with you. No one really likes going to the dentist, but they make the time to ensure you are comfortable and satisfied with their work. more »
Business Response:
This is a great compliment, Anthony. Aside from sitting in the chair, the majority of the reasons people hate going to their dentist is because there is a lot of confusion, miscommunication and misunderstanding when it comes to any work that needs or understanding billing. We work hard to make you comfortable in and out of the chair. We look forward to seeing you again soon!
5on Google, Aug 05, 2019
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Business Response:
Thank you so much for the 5 star rating, Lisa. We really appreciate you taking the time out of your busy day to share your experience with us!
5on Google, Jul 27, 2019
This was our first time going to compassionate dental and they were AMAZING I will no be transferring my self there as well the ladies in the front were awesome and my son loved it!! Thank you all for making it such a breeze more »
Business Response:
We love exclamation points! Thank you so much for the kind words! We can't wait to share them with our team, but more importantly, we can't wait to meet the rest of your family!
5on Google, Jul 10, 2019
Great experience! I brooke my tooth months ago and delayed coming in due to previous dental experiences that were very painful with less than pleasant dentists. Not here! My appointment was made quickly. I was terrified to learn I needed a root canal & crown. I honestly didn't feel any pain during the procedure. Dr. Stirneman & his wonderful assistant (Raquel I think?) put me at ease, they were very compassionate & kind. I will be coming back for all of my dental care & highly recommend this office! They are fantastic! more »
Business Response:
Dr. Tim named the business Compassionate Dental Care to not only set our patients minds at ease, but to keep his team accountable for recognizing the fear that most of our patients have when they receive the news that they need more work done than just a cleaning. We keep all of our equipment state of the art, not just to be proud of having the latest and greatest, but because that equipment is the most accurate. What that means for you is that is is easier for the doctor to use and more precise, making every procedure faster and more comfortable for you!
5on Google, Jun 21, 2019
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Business Response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to your next visit! Have a compassionate day!
on Facebook, Jun 19, 2019
Very kind people and work to make sure you’re comfortable more »
Business Response:
It was our pleasure Tanya! Thank you!
5on Google, Jun 18, 2019
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Business Response:
Thank you for the glowing review! We would love any positive feedback to share with our team to continue our exceptional patient experience!
5on Google, Jun 15, 2019
My daughter had her first dental visit at compassionate dental. They were amazing! more »
Business Response:
We are so happy she had a great experience! We find that most adults that haven't been to the dentist in years is because they had a bad experience when they were a child. We are proud of her for being brave and we're excited to see her on her next visit!!
5on Google, May 22, 2019
I had an awesome experience here. I needed to get a tooth pulled and they got me in right away. They also didn't try and push services on me I didn't need, and the dentist Frank did an amazing job with the extraction. His assistant Raquel was amazing as well. Quick, to the point, and clean. Definitely will be going back if I need more work in the future. Thanks again! more »
Business Response:
We will be sure to relay this message! We spend so much time working on your patient experience, so feedback like this is very motivating to us! We never want to push services, because we hate being pressured into sales as well. We focus on health, education and options. Once you understand what is going on, how to fix it, and the benefits of maximizing your health, you can confidently show off your smile to the world without hesitation! Thank you Lisa!
5on Google, May 16, 2019
Very concerned, speedy office staff. Be ready when you go there. Hygienist Laurel is awesome and great rapport was reached immediately. Superb client-centered experience. more »
Business Response:
Thank you so much for taking the time to leave a positive review. We work hard to get you comfortable and then get you back to your day as efficiently as possible. We will be sure to pass your compliments to Laurel!
5on Google, May 10, 2019
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Business Response:
Thank you so much for the 5 star review, Rick! Please feel free to comment on what you loved about our office or what suggestions that you have to make your experience better. We are always working on improving!
3on Google, Apr 14, 2019
Everyone was very nice on my first visit- You gave me a check up and cleaned my teeth. It was over 5 years since my last visit to a dentist, but I sure was shocked by your proposal for cleaning my gums. Almost $1600 - might be the going rate, but I need to visit my past dentist to see if your charges are reasonable. My first thought - your charges to treat my gums in the back of my mouth seems to be over priced or excessive. I need to do more homework on the cost of dentistry today. more »
5on Google, Apr 10, 2019
I was very nervous going in since my last experience at a different local dentist was, "not very pleasant".

Everyone at Compassionate Dental was very "Compassionate". They made me very co
mfortable right from the start.

Since it had been a few years since a dental visit, i needed a good amount of work. They gave me a layout of a plan to get me back on track and it was reasonable.

The crown procedure i needed was done with great care. They fitted me on site and everything feels great. I'll definately be returning.

Thank you Compassionate Dental Care!
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5on Google, Apr 05, 2019
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Business Response:
Thank you for the 5 stars! We make a promise to constantly keep working and growing to make every visit in the future a 5 star experience as well. Have a compassionate day!
on Facebook, Mar 28, 2019
In and out fast. No problem. more »
5on Google, Mar 27, 2019
The place is amazing! It’s clean, organized, and close to home. The staff is professional and friendly, guiding me through the entire experience, despite my fear of the dentist. I felt that they really cared about me and that they weren't trying to make a quick buck out of me. I highly recommend this place! more »
Business Response:
Thank you for these words. We do care about you. We care about your current dental health and more importantly, being proactive to maximize your dental health for the rest of your life. A quick buck means a quick fix. It's a bandaid. The more trust we build the happier you will be, the longer you will remain our patient and the more likely you are to recommend or refer us to friends and family. That is the foundation of Compassionate Dental Care. I can't wait to show this review to our team!! Thank you again and we look forward to seeing you soon!
4on Google, Mar 23, 2019
Requested full payment a week before procedure or warned of canceling appointment.

Update - I have changed my rating from a 1 to a 4. I was incorrect in my initial interpretation of email
s concerning my wife’s care. Alicia thoroughly explained and satisfied our concerns. I would probably rate 5 out of 5, however, dental work has not yet been performed. more »
Business Response:
Thank you David, we appreciate your understanding and taking the time to change your review of us. We are always working to improve, and we will focus more on communication and the explanation of everything to each patient. Thank you again, and we are excited to see you!