Compassionate Dental Care review summary

5  375
4  37
3  3
2  
1  
21 reviews with no rating
4.9
436 reviews
5on Google, Jan 14, 2020
I am a dentophobe. That is, I have a very strong aversion , even fear, of seeing a dentist.
Dr. Tim and the staff at Compassionate Dental go to such great pains to assure my comfort and confide
nce ... there is NO other dentist for me in the Crystal Lake area.
Thanks everyone.
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5on Google, Jan 14, 2020
This dentist off is like being in the jetsons 100% state of the art facility, very caring to your needs you even watch a 40” flat screen TV while your teeth are being cleaned, and DR Tim is absolutely great highly recommend more »
5on Google, Jan 09, 2020
My visit January 8, 2020
I would recommend this Dental Office to everyone. I met with Dr. Tim, Patrice, and Melissa. Patrice, who took my x-rays and cleaned my teeth, showed me and informed me
of better ways to keep my gums and teeth healthy. Patrice was awesome! I met Dr. Tim for the first time and he was also very nice and took the time to really look at the issues with my gums and teeth. I was very impressed and felt very comfortable with both Dr. Tim and Patrice. Melissa, who addressed the insurance and payment part of my visit, was very patient with me and really took the time to go over all my questions regarding the financial part of my visit and future visits. I highly recommend this Dental Office as my visits here are always very pleasant! Thank you Compassionate Dental Care!


My Visit 2019
I would give this Dental office a 10. The staff at this location were very customer friendly and professional. They took their time to work on my teeth and answered all my questions. I walked out of this location knowing that I picked an awesome Dentist (Dr. Frank) and Dental Team (Alicia, Stacey,Monica, and Dina). I will recommend them to anyone looking for a dentist.
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Business Response:
Thank you so much Bea! This is exactly what we love to hear! It's all about comfort and communication. We look forward to continuing to meet and exceed your expectations! Have a compassionate day!
on Facebook, Jan 09, 2020
I would recommend this Dental Office to everyone. I met with Dr. Tim, Patrice, and Melissa. Patrice, who to took my x-rays and cleaned my teeth, showed me and informed me of better ways to keep my gums and teeth healthy. Patrice was awesome! I met Dr. Tim for the first time and he was also very nice and took the time to really look at the issues with my gums and teeth. I was very impressed and felt very comfortable with both Dr. Tim and Patrice. Melissa, who addressed the insurance and payment part of my visit, was very patient with me and really took the time to go over all my questions regarding the financial part of my visit and future visits. I highly recommend this Dental Office as my visits here are always very pleasant! Thank you Compassionate Dental Care!😊 more »
Business Response:
Thank you for the incredibly thorough review! We can't wait to share this with our team. We genuinely focus and are passionate about providing the best possible patient experience every time. We are always evolving and learning, but reviews like this inspire us to keep growing and pushing to be better. Thank you very much and we can't wait to see you at your next appointment!
5on Google, Jan 03, 2020
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Business Response:
Thank you, Edith, for your five-star review. We really appreciate the support. Our number 1 mission at Compassionate Dental Care is to deliver a 5 star patient experienced every visit. We look forward to seeing you on your next visit and thank you again for taking the time to share your experience.
on Facebook, Jan 03, 2020
It was so clean, they explained everything, every step and when the schedule was going to change due to the hygienist having an quick opening they informed me, and asked if I’d be comfortable

Really made me feel like I was in charge of what was happening to me, instead of rushing through or expecting me to understand how they operate or what each test was for.

And I really like checking out, (never thought I’d say that)! they have it away from the front in a separate area so I didn’t feel embarrassed about not having insurance or going over payment options and my treatment plan
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5on Google, Dec 31, 2019
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Business Response:
Thank you Sharon! We always work hard on delivering the best patient care, but 5 star reviews show we are delivering on that effort. We share every single one with our team at Compassionate Dental Care. Thank you again, have a happy new year, and we look forward to your next visit!
5on Google, Dec 21, 2019
Very knowledgeable and friendly. I appreciated the thoroughness, great feedback on cleaning tips, as well a the fluoride treatment. more »
Business Response:
Thank you, Jairo! There are tooth carpenters, that just fix problems, and then there are tooth doctors. Compassionate Dental Care's philosophy is to not just "fix" an issue. Our mission is our educate. The more our patients know whats going on, and how to be proactive, the happier and healthier they will be! Thank you for the 5 star review and happy holidays to you and yours!
on Facebook, Dec 18, 2019
I love the team there. Dr. Tim and the squad makes it so simple to have my dental needs met. They are clean professional and polished! I have been going there for years and I wouldn’t go anywhere else!

Give them a try!!

Carolyn Miller
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5on Google, Dec 10, 2019
Compassionate Dental, How would one describe it ? I'd probably have to say, It's the best dental office I've been too. And I've been to five in the Dundee/ Crystal Lake/ Algonquin Area. Everything I've needed they been very professional with. They guarantee their work ,and they follow through on their guarantees. Few places do that nowadays. The staff is very professional, kind, caring. It's a good place for families. Their the best in my book. more »
Business Response:
Gerald, we can't thank you enough for the kind words! I can't wait to show the entire team at Compassionate Dental Care. We work very hard to continuously improve our team to give patients the best possible experience and it is reviews like this that prove that we are on the right track. Thanks again and Happy Holidays to your family!
5on Google, Dec 06, 2019
Everyone is very nice and professional. They explain everything they are going to do before they do it. more »
Business Response:
Thank you for pointing that out, Heather. Sometimes being in the industry, we forget that most people don't understand the everyday terms that we use and a lot of people can get confused and frustrated quickly. Our team at Compassionate Dental Care are trained to not only explain, but listen. We don't start anything until you understand everything. Thanks again for the 5 star review and we hope you have the happiest of holidays!
5on Google, Dec 05, 2019
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Business Response:
What a great way to end the week! Thanks for the 5 star rating! We can't wait to tell the team! Compassionate Dental Care's top priority is the patient experience, so we encourage you to leave any feedback so that we can continue improving to make your next visit even better. Happy Holidays!
5on Google, Dec 04, 2019
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Business Response:
Yay! Thanks for the 5 star rating! We really appreciate it! Compassionate Dental Care's top priority is the patient experience, so we encourage you to leave any feedback so that we can continue improving to make your next visit even better. Happy Holidays!
5on Google, Nov 30, 2019
Dr. Tim and his staff did an amazing job! I was very nervous and needed two root canals. They helped me to be comfortable and were very kind. I highly recommend Compassionate Dental! more »
Business Response:
Thank you Terri! We really appreciate you leaving this review. Being named Compassionate Dental Care, we understand most people, especially in pain, are nervous and uncomfortable. Our top priority is getting you as comfortable as we can and to get you out of pain as quickly as possible. Have a happy holidays and we look forward to seeing you again at your next appointment!
4on Google, Nov 26, 2019
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Business Response:
Thank you for the 4 star rating. We greatly appreciate it. Compassionate Dental Care's top priority is the patient experience, so we encourage you to leave any feedback so that we can continue improving to make your next visit a 5 star experience.
5on Google, Nov 23, 2019
I never had been to this dental office before and I had a dental emergency, and gave them a call in the evening hour and explained my issue and the pain I was in and had an appt for that following morning. From start to finish, everyone there was very pleasant. Their office and rooms are very clean and sterile and inviting. They were aware of my dental anxiety as well, and put my mind at ease. I had to get an infected tooth pulled that same day, and Dr. Tim was very pleasant and professional. I didn’t have any anxiety or issues while he performed the extraction. It went fairly quick and smooth and I can’t express how pleased and grateful I am. I highly recommend Compassionate Dental. I will be returning for all my future dental needs and will be bringing my son and husband as well! Thanks again Compassionate Dental! more »
Business Response:
A review like this is amazing on so many levels. First that you took the time to leave this review, second that show that we accept emergencies and are here for you, even in the evening hours. Our name is Compassionate Dental Care for the reason of setting the setting the standard of getting our patients out of pain and getting them healthy and happy and soon as possible. We will be sharing this with our team. Thank you again and we look forward to your next visit!
5on Google, Nov 22, 2019
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Business Response:
Thank you for the 5 star rating. We greatly appreciate it. Compassionate Dental Care's top priority is the patient experience. Please feel free to leave any feedback so that we can continue improving. Thanks again and happy holidays!!
5on Google, Nov 22, 2019
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Business Response:
Thank you for the great rating. We greatly appreciate it. Our main focus at Compassionate Dental Care is the patient experience. Please feel free to leave any feedback so that we can continue improving. Thanks again and have a Happy Thanksgiving!
on Facebook, Nov 13, 2019
Couldn’t be happier! They do a great job with kids too! more »
on Facebook, Oct 21, 2019
Dr. Tim and his team are great. They are very caring, and they don’t pressure you into getting things done immediately. more »
Business Response:
Thank you so much, Jessica! Our objective at Compassionate Dental Care is not to pressure, but to educate and get our patients back on track with their oral health. Thank you so much for taking the time to recommend us and we look forward to your next appointment!
on Facebook, Oct 15, 2019
Great dentist office, mainly work with Dr. King who is fabulous. Entire staff is great and always willing to service your needs the best they can. more »
Business Response:
Thank you Liea! We will pass on the great review to Dr. Frank! Thank you so much for the recommendation and we can't wait to see you at your next appointment!
5on Google, Oct 03, 2019
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Business Response:
YAHOO! 5 STARS! Thanks for taking the time to review us! We are always trying to make Compassionate Dental Care better so in the future we would love to hear any feedback on your experience to share with our team! See you at your next appointment!
on Facebook, Sep 25, 2019
Always kind and friendly a lil surprised by many of these comments! Been with Dr Tim since my children were babies! Cavity free and happy! more »
Business Response:
Long term patients like you are our ultimate goal! Unfortunately most people only leave reviews when they are unhappy about something, so we very much appreciate you taking the time to be an ambassador for our practice! We will continue to work hard everyday to get better and can't wait to see you and the fam again soon!
4on Google, Sep 19, 2019
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Business Response:
Thank you for the 4 star review, Cassady. We are always striving to give each and every one of our patients a 5 star patient experience, so if there is something that we could have done better, we always encourage feedback. Thanks you and we look forward to seeing you at your next appointment!
5on Google, Sep 19, 2019
Great place, staff is very friendly & have always taken care of the issue at hand. Dr. Tim & James are both great to work with and always willing to go the extra mile if needed. more »
Business Response:
Thank you so much for taking the time to leave a review. Compassionate Dental Care is proud of its doctors and we can't wait to share your feedback with them!