Excel Windows review summary

5  246
4  15
3  2
26 reviews with no rating
289 reviews
5on Birdeye, Apr 25, 2023
Roman came to install a bathtub and shower in our home. Not every day I meet people like Roman. Not only did he do an excellent job he was also very friendly, explaining every step of installation, every move he made prooved he is a true professional in his trade. Thanks again for making our bath look and function great. Michael O. more »
5on Birdeye, Apr 24, 2023
We had our bathroom completely gutted and remodeled by Excel. From the beginning work with our Sales Representative, Alex Flack, everything was easy to understand, he was patient, knowledgeable, and offered several samples to look at to help us in our decision making.

When it came time for the install, Jon Samp and Roman were awesome. They both paid attention to detail and made sure the job was completed on time and correctly.

I would hire Excel again for future projects and would refer them to our friends.
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5on Birdeye, Apr 14, 2023
Everybody at Excel was a pleasure to work with. Alex our salesman was very knowledgeable about the product and answered all our questions.
Roman the installer did a fantastic job of installing t
he shower. Treated our house as if it was his own. Covered everything from the front door to the upstairs install site. Showed us options about the trim and asked us everything from seat height to what type of trim we liked. Cleaned up during and after the installation. Answered all our questions and explained everything about the shower. The unit far exceeded our expectations and looks fantastic. I would highly recommend this company. more »
5on Birdeye, Apr 07, 2023
Excel did an outstanding job! I was very impressed with the excellent sales presentation provided by Matt Reed. He guided me through the process of selecting the proper doors and widows for my home. Overall, the entire team are knowledgeable and professional! The installers did a great job , windows and doors arrived on time, and I am very pleased with the appearance and quality of my new windows. more »
5on Google, Mar 25, 2023
Excel Shower & Bath was great to deal with from start to finish. Our salesman Tyler was very knowledgeable and helpful with the choices for our shower. Our installer Roman was on time and his work was top notch. Thanks more »
Business Response:
Hi, Dan. Thank you so much for leaving us a stellar review!
5on Google, Mar 17, 2023
Roman and Tyler were an amazing duo that helped us fix our shower. From start to finish, Tyler explained how the whole process would go. He checked in on the project throughout the process, even stopping by in person to check out the progress. The wall from the original was caving behind the tile due to moisture leaking in behind the tiles. They tore out the basin, the walls, and fixtures. Roman made sure all of the fixtures were what we selected and thay everything fit precisely and matched. Roman was knowledgeable and thorough when explaining what was going on and what was left to be done. Roman explained how the glass door would swing both inward and outward to allow water to drip inside the shower after running to keep the floors dry. Roman and Tyler were professional, thorough, knowledgeable, skillful, and patient through the process. We highly enjoyed working with these men! We are already considering a bath remodel with Tyler and Roman now to work on creating a uniform, updated master bathroom. Looking forward to working with them again in the near future! more »
Business Response:
Hi, Sara. We are thrilled to learn that you had a positive experience with us!
5on Home Advisor, Feb 24, 2023
Their prompt response to your request and always on time. more »
5on Google, Feb 12, 2023
Thank you Excel Shower and Bath! The whole process was flawless. Sales (Alex) Supervision and Service (Jon) Installation(Roman). Roman did and great job paying extra attention to every detail. New shower, floor and vanity were installed. Great job!
Mike D
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Business Response:
Thanks for the taking the time to share your experience! So happy you love your new bathroom!
5on Birdeye, Feb 12, 2023
5 stars!
Thank you Excel Shower and Bath. Sales (Alex) supervision and service (Jon) and Roman (installation). The whole process was flawless. Roman went above and beyond giving all the detail
s extra attention. We love our new master bath. New shower, vanity and floor were installed, great job!
The Dolinajec family
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5on Google, Jan 07, 2023
We really enjoyed working with Tyler Page our design consultant. There was no pressure sales and he really listened to our needs and did not push anything on us. Roman, our installer, was on time, did beautiful work and consulted us in areas where we had questions. He also made sure his work space was always cleaned up. John was efficient in installing a piece that needed to be replaced on the corner due to sizing issues. Very efficient. Even the office folks were very helpful. Everyone was nice we really like our new shower and sink top! Thank you Excel for your courtesy and professionalism in doing a job top notch. It really is hard to find people and a company that really do seem to put the costumer first. more »
Business Response:
Hi, Bobbie. Thank you so much for rating your experience with us so highly!
5on Google, Jan 03, 2023
New roof, gutters and fascia, back screen and storm door installations. I couldn’t be happier. Professional from start to finish. Hoping window install goes as well! more »
Business Response:
Hi, Angie. We appreciate the rating, and are glad we could provide you with a positive experience!
5on Google, Nov 22, 2022
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5on Google, Nov 14, 2022
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Business Response:
Hi, Robert. Thanks for taking the time to share your positive experience. We truly appreciate it!
on Facebook, Nov 11, 2022
I would highly recommend Excel Shower and Bath. Our consultant Tyler P. was extremely knowledgeable and very patient as we worked through the various shower options. His recommendations were extremely helpful to ensure we arrived at a conclusion that best fits our needs and looks great! Overall, I would highly recommend Excel to family and friends for any shower and bath needs. more »
Business Response:
Hi, Anna. Thank you so much for rating your experience with us so highly!
on Facebook, Nov 04, 2022
The consultant Charlie and final measure by Dave, were a pleasure to work with. Regular guys, no sales pressure or gimmicks. And the install crew were fantastic, covered all furniture, left no mess at all, and even helped me get one of my cats who escaped his safe area. Very professional, 13 windows done in 1 day. There may be an issue with the window locks, waiting for a follow-up on that. When I simply slide open, then shut, the bottom half of the window, the lock mechanism does not quite re-align and am unable to secure them as before. more »
Business Response:
Hi, Jim. Thank you so much for leaving us a stellar review!
4on Google, Oct 04, 2022
Good experience from start to finish. The salesman, Chris, was very knowledgeable and helpful. The install team was fantastic. They were on time and and cleaned up everything as they were working and got everything done in less than 2 days. more »
Business Response:
Hi, Jennifer. Your feedback is highly appreciated. Thank you for the review!
5on Google, Oct 04, 2022
Excel has top quality windows and doors, a great team of professional installers, and a 100% friendly and efficient customer service department. Thank you Excel for your Excel-lent services:) more »
Business Response:
Hi, Susan. Thank you so much for leaving us a stellar review!
5on Google, Sep 29, 2022
Very pleased with every part of our new shower installation. Tom was our installer and he did great work with fine attention to detail. more »
Business Response:
Hi, Steven. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Google, Sep 27, 2022
At first I thought the price was a bit high but after comparing to two other companies they were right in the middle and their product was actually better. However I was unable to do business with them because they didn't have the right shape/size tile that I needed for my shower.
I wish I could have done business with Alex he was professional yet friendly and so helpful on the many times that we interacted! Hopefully someday!
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Business Response:
Hi, Patricia. Your feedback is highly appreciated. Thank you for the review!
5on Home Advisor, Sep 20, 2022
Tyler was very knowledgable, answering all our questions in a friendly manner as we planned the bathroom remodel with Onyx. Installers John and Tom were very responsive and professional as they answered and responded to all that we wanted done. The finished product met and exceeded our expectations! I highly recommend these folks for any bath remodel! more »
5on Google, Sep 10, 2022
This is an excellent company. I have used them for two projects and will continue to use them. Alex was a great salesperson explaining what to expect and showing me pictures of the final result. He helped me make decisions on style and was patient with my questions and concerns. He followed up with me without pressuring. The project went as he predicted. The office staff is awesome and the installers were wonderful. Everyone was very aware of my needs and wanted me to be happy! more »
Business Response:
Hi, Priscilla. Thank you so much for leaving us a stellar review!
5on Google, Sep 08, 2022
I couldn't be more pleased with the work Excel Shower and Bath did in my master bathroom shower and vanity. Alex Flack was my sales contact and he was very attentive to all my questions and followed up when I called him. I can't say enough about the quality of the work done by Tom and Jon. They were my installers and they worked so efficiently and hard and did a fantastic job. They kept me informed throughout the project and they managed through some challenges with the installation. Thanks for doing such a great job! I'm extremely pleased with the results.
Michele Y.
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Business Response:
Hi, Michele. We are thrilled to learn that you had a positive experience with us!
4on Google, Sep 08, 2022
Excel Shower and Bath remodeled my master bath in 2022 and did a great job! The install team was very professional and kept me up to date on the remodel progress. The team also immediately notified me of any issues during install and provided options on what to do to correct the issue and keep the remodel on track. more »
Business Response:
Hi, Tricia. Thanks for taking the time to share your positive experience. We truly appreciate it!
5on Google, Sep 07, 2022
Excel product was exactly what we were looking for in replacing the tub, tile, and fixtures. We love the onyx stone walls. Alex the designer, Tommy the installer and Denise the office manager the were very polite and professional throughout the entire process. more »
Business Response:
Hi, Laura. We appreciate the rating, and are glad we could provide you with a positive experience!
5on Birdeye, Sep 06, 2022
Wish I could give them higher than 5 stars!!! My story started February 1st with a contractor from New Lenox replacing my tub with a walk in shower. After ripping it out on 2/14 and going 3 weeks with no shower it was completed and was unusable within a month. Cracking grout and tiles that were cracking and popping. Floor tiles with cracked and chipping grout. I spoke to an employee of Excel who suggested I check into an Onyx system. I can never thank Bruce enough for that suggestion. Went to Excel to see them and really liked them. Every single person at Excel was above and beyond nice and accomodating. Leo, Kelly, Tyler and expecially Bruce were above and beyond the tops in customer service. Bruce cleaned up the site every night, told me exactly what was happening and what would be happening and in what time frame. So far everything Tyler told me about the system is factual. It is sooo easy to keep up and such a quality product! Kelly and Leo answered all my questions and handled everything that I needed. The system came in early (thank heaven) and when they heard the situation I was in it was just a matter of days and they were here working. Fantastic company to do business with and their customer service was beyond belief!! more »