Broten Garage Door Sales review summary

5  749
4  19
3  3
2  
1  
109 reviews with no rating
5.0
880 reviews
5on Google, Aug 05, 2020
Excellent service. Broten provides a turnkey solution and delivers on its promises.
Tom who supports after installation service has done an amazing job. I had a couple of small issues after the
door has been installed, and I called Broten. Tom arrived the same day and fixed the issues. The after-installation service is very good and response to the customer’s needs is good as well. Many companies fail to support customers as soon as they get a check. Broten has exhibited a great after installation service which is critical to the long term strategy and customer retention policy and Broten’s business growth. more »
Business Response:
We appreciate the great feedback and review. We will be sure to share you kind words with Tom. Thank you for choosing Broten!
5on Google, Aug 04, 2020
Gary did a great job! Thank you! more »
Business Response:
Thank you for the kind review and for choosing Broten!
5on Google, Aug 04, 2020
more »
Business Response:
Thank you for the 5-Stars and for choosing Broten!
5on Google, Aug 04, 2020
I've been in the service industry for over 20 yrs, but Broten raises the bar. Great team members from my sales rep to the Installers. Great workmanship, polite, and very meticulous. Great Job!! more »
Business Response:
Thank you for the great review and for choosing Broten!
5on Google, Aug 04, 2020
more »
5on Google, Aug 01, 2020
Broten came to my home to assess my need for a new storm rated garage door. I wanted the insolated style for utmost protection. I was very happy with the quoted estimate which included the removal and takeaway of the old system and installation of the new one – tracks and all! Also, I love the exterior color of the door panels I chose. One option that needed to be cleared up was whether my new door would require vents at the bottom or not. I didn't think I needed them because my garage has adequate ventilation. This issue was resolved with the City’s Chief Inspector and so we were able to get the ball rolling. Excellent communications with Broten staff via email and phone. I am very happy and thoroughly enjoying my new garage door with outdoor keypad. I should have done this sooner! more »
Business Response:
We appreciate the excellent feedback and great review. Thank you for choosing Broten!
5on Google, Aug 01, 2020
Even with an approaching Hurricane, Broten sent out a service man to repair a broken spring which trapped my cars in the garage. The technician was one of the most caring and qualified individual I have encountered. If you have a garage door problem , use Broten more »
Business Response:
We thank you for the heartfelt review and we were happy to help. Thank you for choosing Broten!
5on Google, Jul 30, 2020
They replaced my springs when they broke. Quoted me a price and stuck to it. Repair person was good and acted very professional. Finished in a little over an hour. The old springs were 24 yrs old, so, they took a little "persuading" to come off 😁.

I would definitely recommend them to anyone needing garage door repairs.

John Davis
more »
Business Response:
Thank you for the excellent review and recommendation. And thank you for choosing Broten!
5on BBB, Jul 30, 2020
Could not open my garage door this morning, Contacted Broten, since we have been using them for many years. Chris came out to fix the problem. Our springs broke and thankfully they were under warranty so just had to pay for labor. Chris did a complete check up on our door, even checked the Liftmaster to make sure that the back up battery was still good. Chris checked the panel for the Liftmaster as well. Chris was courteous, knowledgeable and very efficient. Contacting and scheduling the appointment was fantastic as well. I highly recommend Broton for all of your Garage Door needs. more »
5on BBB, Jul 30, 2020
Did a great job. I called this morning and the repairman was here by 2 pm. He quickly diagnosed the problem, fixed it and checked the rest of the system. Great job! more »
Business Response:
We appreciate the great review and thank you for choosing Broten!
5on BBB, Jul 30, 2020
Broten Garage Door is always great! Their service technicians are thorough and very nice, as are the office staff. I give Broten the highest rating! more »
Business Response:
Thank you for the great BBB review and 5-Stars. And thank you for choosing Broten!
5on Google, Jul 29, 2020
Randy was our service tech and he was very professional, knowledgeable, and efficient. He guided us on maintenance procedures and offered great solutions for a better quieter operating garage door.
I highly recommend Broten, and suggest a commendation for Randy's excellent work.
David and Maria
more »
Business Response:
Thank you for the great review and recommendation. And thank you for choosing Broten!
5on Google, Jul 28, 2020
Prompt, friendly, efficient service all around. more »
Business Response:
Thank you for the 5-Stars on Google and for choosing Broten!
5on Google, Jul 25, 2020
I called Broten for a new garage door openers. Randy came the next day and was professional and courteous. He installed the openers and not only programmed the remotes, but linked the openers to my cell and cars. In short he was terrific and I’d highly recommend Broten. 5 Stars!!! more »
Business Response:
We appreciate the great review and feedback, we will be sure to pass it along to Randy. Thank you for the recommendation and for choosing Broten!
5on BBB, Jul 24, 2020
Great Service. Quick Response. Excellent Technician.
I called Friday morning, Broten had Gary , their tech there the same day.
He was very nice and professional. He did a great job repairi
ng Our garage door
in short order. I cannot say enough good about this company and their technician Gary.
This company has been in business since 1955 , there are many good reasons for that.
more »
Business Response:
We appreciate the great BBB review and kind words about Gary, we will be sure to pass it along. Thank you for choosing Broten!
4on Google, Jul 23, 2020
Prompt response, quick diagnosis of the problem and immediate solution provided. Technician was very organized, skilled and efficient, and very pleasant in all respects. Highest recommendations. more »
Business Response:
Thank you for the great review. And thank you for the recommendation and for choosing Broten!
5on Google, Jul 23, 2020
more »
5on BBB, Jul 23, 2020
We have used Broten for many years and have always found their technicians to be polite, professional, knowledgeable and on time.

Today, 07/23/20, we had their technician conduct an annua
l maintenance inspection. I did not have my hearing aids with me but I think his name was Eric. What a joy to meet him. He carefully explained what he was doing and why it was important. He also gave me some helpful tips on what I could do to help extend the life of our door and motor.

He also recommended that I replace the wheels on the garage door because the others were very worn. What a difference. You can hardly hear the door opening or closing.

For garage door sales and service, you need to look no further than Broten.
more »
Business Response:
We appreciate the detailed feedback and kind words about Eric and our company as a whole. Thank you for continuing to choose Broten!
5on Google, Jul 22, 2020
The young man was very courteous and knowledgeable. The garage door is working again and we are very happy. more »
Business Response:
Thank you for the kind review and for choosing Broten!
5on BBB, Jul 22, 2020
Have been using Broten for many many years. My garage door wouldn't work today, call Broten, they came out the same day and my repairman was SO nice and helpful in recommending what to do, whether to repair or replace. He was honest about my options, and did an exceptional job replacing everything with a new system. Highly recommend Broten!! more »
Business Response:
We appreciate the time taken to write such a great review. Thank you for the recommendation and for choosing Broten!
5on Google, Jul 21, 2020
Amazing service. Alex did a tremendous job, I always appreciate professionalism and attention to detail, and Alex exceeded my expectations! He loves what he does and is a dedicated. You will not go wrong having Broten handle all your garage needs. more »
Business Response:
We appreciate the excellent review and feedback. We will be sure to share your kind words with Alex. Thank you for the 5-Stars and for choosing Broten!
5on Google, Jul 21, 2020
Prompt, courteous, excellent work, fair price. Can't beat 'em. more »
Business Response:
Thank you for the great review and for choosing Broten!
5on Google, Jul 18, 2020
I called yesterday, they came first thing this morning. Got the job done. Explained everything. Very pleased with Broten' service. more »
Business Response:
Thank you for the great feedback and review. And thank you for choosing Broten!
5on Google, Jul 17, 2020
Greg the technician was professional and did a excellent job. more »
Business Response:
Thank you for the great review and for choosing Broten!
5on Google, Jul 17, 2020
Broten came out quickly to assist us with our garage door opener. Marquis diagnosed the problem and fixed it quickly. No waiting on parts or making multiple appointments! We have been enjoying our quiet and fully functional opener (using the app to check if it’s closed has been great as well). Thank you for providing hassle-free service & products Broten! more »
Business Response:
Thank you for the great feedback and wonderful review. And thank you for choosing Broten!