Broten Garage Door Sales review summary

5  839
4  20
3  3
2  
1  
134 reviews with no rating
5.0
996 reviews
5on Google, Dec 01, 2020
Fast, professional and high quality service. Impressed. more »
5on Google, Nov 27, 2020
Chris L is excellent. He was efficient, knowledgeable, professional and friendly. I will definitely use Broten again and will request for Chris to perform the work. more »
Business Response:
Thank you for the 5-Stars and excellent feedback. And thank you for choosing Broten!
on Facebook, Nov 26, 2020
Had new garage door opener installed. Did a great job and price was good. Installed on time and installer was super. more »
Business Response:
Thank you for the great Facebook review and for choosing Broten!
5on Google, Nov 24, 2020
Our technician Gary was awesome. Very professional and explained what was going on with the garage door. Changed the large springs above garage door ( not sure of correct term) and was done and dusted in 45 minutes. Now I can finally get my car out of the garage! more »
Business Response:
Thank you for the great feedback and kinds words about Gary. We will be sure to share them with him. And thank you for choosing Broten!
5on Google, Nov 20, 2020
Really not necessary to write this, all the other reviews are also 5, just read those, they are correct. Great service, friendly, very cool people, use these guys, more »
Business Response:
We appreciate the 5-Stars and great review. Thank you for choosing Broten!
on Facebook, Nov 17, 2020
On time Gary was very nice terrific service! more »
Business Response:
Thank you for great Facebook review and recommendation. And thank you for choosing Broten!
5on Google, Nov 15, 2020
Gabriel, the Garage Door Technician was one of the most pleasant individuals to deal with. Extremely professional and completed the job very efficiently. I would recommend using Broten services and they are top of the line...WELL DONE!! BRAVO!! more »
Business Response:
Thank you for the great review and 5-Stars. And thank you for the recommendation and for choosing Broten!
5on Google, Nov 10, 2020
Got same day service! Repairs done quickly and efficiently.
Very dependable. The gold standard in garage door repairs
more »
Business Response:
Thank you for the great feedback and 5 Stars. And thank you for choosing Broten!
5on Google, Nov 09, 2020
Outstanding professional service. Showed up on time and did excellent work. more »
Business Response:
Thank you for the kind review and 5-Star rating. And thank you for choosing Broten!
5on Google, Nov 09, 2020
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5on Google, Nov 09, 2020
Very satisfied with the prompt and efficient service provided! more »
Business Response:
Thank you for the great feedback and 5-Stars. And thank you for choosing Broten!
on Facebook, Nov 07, 2020
Had to (unexpectedly) call the repairman for my busted garage door opener. The rep (Kesric) was knowledgeable, friendly and professional. I wound up with a new opener which I am super happy with. Its a good, reliable company- and confidently recommend. more »
Business Response:
Thank you for the great Facebook review and recommendation. And thank you for choosing Broten!
on Facebook, Nov 06, 2020
We had a very friendly and knowledgeable repair person Chris, who explained everything to us which was very nice.
I would recommend Broten.
more »
Business Response:
Thank you for the kind words and Facebook recommendation. And thank you for choosing Broten!
5on Google, Nov 06, 2020
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Business Response:
Thank you for the 5-Stars and for choosing Broten!
5on Google, Nov 05, 2020
I saw a Broten truck at my neighbors house and asked the tech, Greg, if he could come by after he was finished to give me a quote for a garage door opener. He came over and gave us a quote. I asked when he could come back for the install. I was surprised when he said he had everything to do the installation immediately. Wow! That's service. And he was done quickly. Not only does everything look great, it works flawlessly. Because I was in a rush that day, I didn't even realize what model I got. I later found out that we got one of the best rated garage door openers, with a few features I was not even aware of. Well done! more »
Business Response:
Thank you for the kind words and great review. And thank you for choosing Broten!
5on Google, Nov 05, 2020
My garage door just stopped working and I called Broten. They made my appointment in a timely manner which made me happy. Gary arrived on time and was very pleasant. He knew what the problem was in a manner of minutes and fixed the door. He was excellent and in a scale of 1-10, I’d give him and Broten an 11! I most def would tell anyone to call them should you need help with your door. more »
Business Response:
We appreciate the Google 5-Stars and the 11! Thank you for the kind words and for choosing Broten!
5on Google, Nov 05, 2020
Came at scheduled time! Great affordable rates
Guy was excellent that came and did inspection
Sprayed for maintenance and hooked up the MyQ
Seasoned employee!
more »
Business Response:
Thank you for the excellent review and for choosing Broten!
5on Google, Nov 04, 2020
Gary was by far the best!!!! Customer service and ability to fix our issues were exceptional! Thank you Gary!!! more »
Business Response:
Thank you for the great feedback and review. We will be sure to share with Gary. And thank you for choosing Broten!
5on Google, Nov 04, 2020
A gear in our old system went out last week, so I shopped online to see my options. Do I tinker with the gear? Get a new system from Home Depot? Call Broten? I've got enough on my Honey-Do list, so I made the call.

The rep was very friendly, and I got pricing on the different options right away. Normally I'm a DIY guy, I have tools and I know how to use them. But I'm also a price to value guy. I was offered a system superior to what I was shopping for at very fair price, installed. I decided to do business with Broten right then and ordered a new 3/4 hp belt driven system, with wifi, back-up battery, new keypads, buttons AND a lifetime warranty.

But WAIT there's more! The rep informed me that someone was in the area and would be at my home for the install in 30-45 minutes. I was SHOCKED! And they were!! The install went great, everything was done precise, even the wiring was perfect. It's the little things! He took the old system with him, then wiped everything down and programmed both cars before departing.

I've done business with a LOT of different vendors in my day, this type of White-Glove, First Class, Grade-A service is a rare gem. It takes systems, processes, training, and great leadership to create a customer experience like this. In closing, yes, I would recommend Broten.
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Business Response:
We appreciate the detailed review and excellent compliments. We will share this wonderful feedback with our team. Thank you for the recommendation and for choosing Broten!
5on Google, Oct 31, 2020
Broten installed our garage door and a new opener in 2007. Over the years we have had them out for some repairs and tune ups for both. Today, a Saturday, the opener broke and Broten came out. The opener needed to be replaced and he changed the door cables while he was here. Hopefully this one lasts another 13 years. It is without reservation that we recommend. more »
Business Response:
Thank you for the great review and recommendation. We appreciate the 5-Stars and thank you for choosing Broten!
5on Houzz, Oct 30, 2020
My garage door spring broke the other evening and I was unable to open my door. I contacted Broten first thing the next day. They were able to give me an appointment for later in that day. The service technician called prior to arrival as promised & arrived shortly afterwards.
He recommended some additional service to the door in addition to the springs which I accepted. The door was repaired in less than 2 hours & now works better than ever. Thank you Broten.
by Martin Glaser
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Business Response:
We appreciate your great review on Houzz. Thank you for the kind words and for choosing Broten!
5on Google, Oct 29, 2020
This is the second time in the past 8 years that we experienced a problem with our garage door opener. Customer service scheduled a service call the same day on both occasions. Robert was the service tech on both visits. He was punctual, polite and very knowledgeable. He diagnosed the problem each time immediately. His service was efficient and I would highly recommend Broten Garage Sales. Pricing was competitive. more »
Business Response:
Thank you for the great Google review and recommendation. And thank you for choosing Broten!
on Facebook, Oct 28, 2020
I had such a great experience with Broten! Marquis was the service professional who came to my home and I couldn’t have been more happy. He was thorough and knowledgeable. His happy and professional demeanor was appreciated amidst the chaos of my day. I will definitely recommend Broten Garage Doors to anyone who needs excellent service!! more »
Business Response:
We appreciate the great Facebook review and feedback on Marquis. We will be sure to share your kind words with him. Thank you for the recommendation and for choosing Broten!
5on Google, Oct 28, 2020
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Business Response:
Thank you for the great rating and for choosing Broten!
5on Google, Oct 27, 2020
Great customer service ! more »
Business Response:
Thank you for the kind review and for choosing Broten!