Neighborhood Credit Union review summary

5  16
4  5
3  
2  
1  
4.8
21 reviews
5on Google, Feb 17, 2020
Loved the people; enjoyed the ambience. I went in to do shared banking transaction, no fuss, great & friendly customer service. I would certainly open an account if I lived in the local area. more »
Business Response:
Thank you so much for your review, Deborah! We are happy that our Neighborhood Credit Union team was able to help get you taken care of! We really appreciate your business and hope you have a great day!
5on Google, Oct 03, 2019
Giving a Super BIG THANK YOU to Lisa Hawkins(Corp Ofc) & Maria(Renaissance Tower Branch) in their Excellent & Expeditious Services given me during a recent death in my family! Keep up the great PR Skills! God bless. more »
Business Response:
Hi, thank you very much for your kind words and review! We are happy to hear that our Neighborhood Credit Union team was able to get you taken care of! They always go above and beyond for our members. We appreciate your membership and hope you have a great day!
5on Google, Sep 27, 2019
My representative at Neighborhood Credit Union is extremely helpful and prompt! I emailed her about changing things regarding my auto loan, and she immediately got back to me, answering my questions, and offering to help-even though was no longer even in the auto loan department-she still got it done!! She even called to make sure I fully understood everything and to make sure I didn't have any more questions! Definitely recommend NCU! more »
Business Response:
Thank you so much for your review, Meredith! We are happy that our Neighborhood Credit Union team was able to help get you taken care of! We really appreciate your business and hope you have a great day!
5on BirdEye, Aug 27, 2019
I wasnt able to gain access to online banking and was really irritated that I had to go to the branch for assistance. That was by far the best decision I could have made. I went to the downtown branch on Elm and Jacqueline walked me through the process. Her bright smile, attitude, and member service was exceptional bar none. Needless to say, she will be my go to with any issues I may have moving forward. more »
Business Response:
Hi CJ, thank you for your review! We are happy to hear that our Neighborhood Credit Union team was able to get you taken care of! They always go above and beyond for our members. We appreciate your membership and hope you have a great day!
5on Google, Aug 20, 2019
I am very pleased with my service!!!!! more »
Business Response:
Hey Krystal, thank you very much for your kind words and review! We are happy to hear that our Neighborhood Credit Union team was able to get you taken care of! They always go above and beyond for our members. We appreciate your membership and hope you have a great day!
5on Google, Aug 20, 2019
Neighborhood Credit Union in Renaissance Tower is absolutely the best! Maria and Diamond are extremely friendly and helpful with whatever my need may be. They have helped me on several occasions. Their patience and smiles are uplifting and welcomed. I couldn't imagine banking anywhere else. more »
Business Response:
Thank you so much for your review, Rhonda! We are happy that our Neighborhood Credit Union team was able to help get you taken care of! We really appreciate your business and hope you have a great day!
5on Google, Aug 13, 2019
more »
Business Response:
Hi Balarena, thank you so much for your review! We're happy that our Neighborhood Credit Union team was able to help you! We appreciate your membership and hope you have a great day!
5on Google, Aug 13, 2019
more »
Business Response:
Hi Velma, thank you for your review! We are happy to hear that our Neighborhood Credit Union team was able to get you taken care of! They always go above and beyond for our members. We appreciate your membership and hope you have a great day!
4on Google, Aug 12, 2019
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Business Response:
Hi Shonda, thank you for your review! We are happy to hear that our Neighborhood Credit Union team was able to get you taken care of! We appreciate your membership and hope you have a great day!
5on Google, Aug 09, 2019
My experience was AWESOME! The representative was very nice and helpful. more »
Business Response:
Hi Syhirah, we're happy that you have had good experiences with our Neighborhood Credit Union team. We appreciate your membership and hope you have a great day!
5on Google, Aug 01, 2019
I always have a good experience when I come into the branch or call customer service. Everyone is extremely nice and professional! more »
Business Response:
Hey Natalie, thank you very much for your kind words and review! We are happy to hear that our Neighborhood Credit Union team was able to get you taken care of! They always go above and beyond for our members. We appreciate your membership and hope you have a great day!
5on Google, Aug 01, 2019
The staff is consistently friendly and provides exceptional service. more »
Business Response:
Thank you so much for your review, Flippy! We are happy that our Neighborhood Credit Union team was able to help get you taken care of! We really appreciate your business and hope you have a great day!
4on Google, Aug 01, 2019
no matter time of time, year the staff has always been professional, thoughtful and kind more »
Business Response:
Hi Elaine, thank you so much for the kind words! We're happy that our Neighborhood Credit Union team was able to help you! We appreciate your membership and hope you have a great day!
5on Google, Aug 01, 2019
I really love this bank!! I am so happy I changed banks. The atmosphere and the people are great! Shout out to the manager for helping me figure out what account was best for my situation. more »
Business Response:
Hi Jessica, thank you for your review! We are happy to hear that our Neighborhood Credit Union team was able to get you taken care of! They always go above and beyond for our members. We appreciate your membership and hope you have a great day!
5on Google, Jul 24, 2019
Everyone at NCU are always kind and courteous and handle my transactions quickly and efficiently. more »
Business Response:
Hi Pamela, thank you so much for the kind words! We're happy that our Neighborhood Credit Union team was able to help you! We appreciate your membership and hope you have a great day!
5on Google, Jun 07, 2019
Even though I bank with (SC Telco Federal Credit Union). I'm in network with them they are titally awesinely very diligently in their work. I love them women are so sweet!!!! more »
Business Response:
Hi Kia! Thank you so much for the kind words! We are happy to hear that you had a good experience with our Elm team. We hope you have a great day!
5on Google, Dec 01, 2016
The best credit union ever . I try to recrui people for this credit union more »
4on Google, Jun 04, 2016
Federal. Buscar Federal Credit Union Federal Credit Union more »
4on Google, Dec 17, 2015
Always helpful, know my name, I have my savings, checking and auto loan there. When my account was messed up by PayPal they were understanding and very helpful. (PayPal withdrew the same 900.00 transaction 4 times emptied my checking account and overdrew it by 930.00 by computer error. It took 28 days to get the funds returned.) more »
4on Google, Apr 17, 2013
My husband works in the North Dallas area and the Pegaus location at Spring Valley and the Tollway is where we do most of our business. Terri at that office knows me by name, which is unexpected for a heavily populated area like Dallas. She has always provided excellent service. more »
5on Google, Apr 17, 2013
Working downtown Dallas they are conveniently located at Ren Tower and on Main. Good rates on auto loans and their warranty product was 500 cheaper than USAA. more »