Orlando Credit Union review summary

5  258
4  33
3  22
2  3
1  33
4.4
349 reviews
5on Google, Apr 15, 2022
Just came from this branch and from being out of state on vacation what a great experience. The fact that they do shared banking with American heritage was a lifesaver for us. Malik was so friendly and attentive to us and made sure we were taken care of. Very professional, fast and excellent customer service. Thank you. more »
Business Response:
Thank you so much for your kind words, Chanie. We really appreciate you taking the time out to share your experience with us. We are so glad Malik was able to take care of you and hope you enjoy the rest of your stay in the Orlando area! Sincerely, The Orlando Credit Union Care Team
5on Google, Apr 12, 2022
Shonda Sigler is the best!!! more »
Business Response:
Thank you so much for your kind words, Ernestine. We happy to hear that Shonda has been a great help to you and look forward to having you visit our branches in the future. Sincerely, The Orlando Credit Union Care Team
5on Google, Apr 02, 2022
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Business Response:
Thank you providing us with a five star review, Allison! We appreciate your feedback and hope to continue proving you with quality service in the future. Sincerely, The Orlando Credit Union Care Team
5on Google, Mar 26, 2022
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Business Response:
Gina, thank you for providing Orlando Credit Union with a 5 star review! We look forward to assisting you in the future. Sincerely, The Orlando Credit Union Care Team
5on Google, Feb 17, 2022
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5on Google, Jan 25, 2022
Rabih was my only contact at the bank when I enquired about a mortgage loan. Throughout the entire process he was more than patient with me. And I’m not kidding when I say that I probably called him 50 times. He was always available for me to talk to and ask questions. My wife and I are now in the process selling our home in Kansas and making the move to Apopka. Rabih was key in making this all happen. He was always available and always the gentleman. Mike Loggans more »
Business Response:
We really appreciate you taking the time out to share your experience with us, Mike. We are so glad to hear that Rabih was able to help you and look forward to seeing you at our Apopka branch in the near future! Sincerely, The Orlando Credit Union Care Team
5on Google, Jan 22, 2022
Been banking with them for over 3years now! An the southern hospitality here always surprises me😊 more »
Business Response:
Thank you for sharing such kind words, Sofeyah. We really appreciate your thoughts and hope to continue to help you with all of your financial needs for years to come. Sincerely, The Orlando Credit Union Care Team
5on Google, Dec 10, 2021
My experience with Brianna was great. She was very professional and easy to talk to. more »
Business Response:
Thank you so much for your kind words, Dora. We are happy to hear about your positive experience with Brianna. Best Regards, Orlando Credit Union - SODO
5on Google, Nov 03, 2021
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Business Response:
Thank you for the 5-star review, Robee. We really appreciate you taking the time to leave us a review. Cheers, Orlando Credit Union - SODO
5on Google, Oct 20, 2021
Shonda made the process smooth and easy! Thanks 🙏🏾 you more »
5on Google, Oct 02, 2021
I just recently applied for a car loan and had the most professional and helpful experience you can ask for from a bank. I was helped by Wanda Fontañez. Not only was she very helpful but she even got me approved for a personal loan to consolidate all my debt. Couldn't be happier with the customer service and professionalism from this credit union. If you need any kind of loan definitely the person to call. Wanda will help. more »
5on Google, Sep 30, 2021
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5on Google, Sep 16, 2021
Thank you to Marqueia, for always being so patient with me and efficient. Even though I'm a shared brancher you make me feel good and treat me no different. Definitely appreciate you for sure, attitude always positive. more »
Business Response:
Thank you so much for your kind words, Shaneque. We're happy to hear that Marqueia is providing you with great service. Best Regards, Orlando Credit Union - SODO
5on Google, Sep 05, 2021
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Business Response:
Thank you so much for the review, Jay. We really appreciate it. Cheers, Orlando Credit Union - Semoran
5on Google, Aug 23, 2021
I lived in Orlando since 1989, and have been a member of OFCU since 2014. I wish i had been
Banking with this Credit Union since I moved
To Florida in 1989. Their Staff at the Semoran
> Branch has always been there with me in
Good and bad times. Immediate, professional & caring response without loosing the family touch.
Thank You Orlando Federal!
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Business Response:
Thank you so much for your kind words, Patrick. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - Semoran
5on Google, Aug 11, 2021
Rebecca is awesome. She is super friendly and professional at the same time. She is knowledgeable and helpful. I will definitely deal with her if I have any questions or concerns in the future. more »
Business Response:
We are happy to hear that Rebecca has provided you with great service, Ann. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - SODO
5on Google, Jul 27, 2021
Thank you Orlando Credit Union for having first-class employees, I mean Danielle, who noticed that I did not understand English perfectly, I looked for alternatives so that I could understand what she was explaining to me. God keep blessing you. more »
Business Response:
We are glad to hear that Danielle was able to understand and help you with your needs, Erick G. La. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - Millenia
5on Google, Jul 15, 2021
My credit score is around 800’s & I have struggled real bad communicating with other loan officers (she was nice and all Veronica) for more than a week I wasted my time & my loan application got declined & I NEVER been decline
before !!!!!!!!!!!!! it looks like she didn’t have a clue what she’s was doing but another loan officer named (Wanda) was a GREAT help she sealed the deal in less than couple of hours with me refinancing my car , thanks Wanda I know who to talk to for now on to get business done. 👍😊🙏
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Business Response:
It sounds like you had a rocky start and that Wanda was able to jump in and help. We are happy that your experience ended on a positive note, Amr. Thank you for taking the time out to share your experience with us. Cheers, Orlando Credit Union - Semoran
5on Google, Jul 12, 2021
Love my credit union, received a fraud alert call regarding my debit card. I was able to deactivate the card and have a new one issued on the same day. Great customer service Thank you!!!. more »
Business Response:
We are happy to hear that we were able to provide you with the service you needed in this situation, Carlos. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - Semoran
5on Google, Jul 09, 2021
Orlando credit union is my work place plus my financial institution we offer the best rates in town.
I'm at Semoran branch if anyone need my help or any advice on loans.
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1on Google, Jul 05, 2021
Have yet to have a positive experience with this CU in over 2 yrs.

I cannot recommend their services.
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Business Response:
Thank you for providing your feedback, Franc. We are truly sorry to hear that we are not meeting your service expectations and would like to understand how we can improve. Please call us at 407.835.3500 and ask for the Care Team. Sincerely, The Care Team
5on Birdeye, Jul 04, 2021
You've served me well. more »
5on Birdeye, Jul 02, 2021
Because the credit union is for the people. more »
5on Birdeye, Jun 30, 2021
Great place! more »
5on Birdeye, Jun 26, 2021
Excellent Service! more »