Orlando Credit Union review summary

5  250
4  33
3  22
2  3
1  34
4.4
342 reviews
5on Google, Nov 03, 2021
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5on Google, Oct 20, 2021
Shonda made the process smooth and easy! Thanks 🙏🏾 you more »
5on Google, Oct 02, 2021
I just recently applied for a car loan and had the most professional and helpful experience you can ask for from a bank. I was helped by Wanda Fontañez. Not only was she very helpful but she even got me approved for a personal loan to consolidate all my debt. Couldn't be happier with the customer service and professionalism from this credit union. If you need any kind of loan definitely the person to call. Wanda will help. more »
5on Google, Sep 30, 2021
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5on Google, Sep 16, 2021
Thank you to Marqueia, for always being so patient with me and efficient. Even though I'm a shared brancher you make me feel good and treat me no different. Definitely appreciate you for sure, attitude always positive. more »
Business Response:
Thank you so much for your kind words, Shaneque. We're happy to hear that Marqueia is providing you with great service. Best Regards, Orlando Credit Union - SODO
5on Google, Sep 05, 2021
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Business Response:
Thank you so much for the review, Jay. We really appreciate it. Cheers, Orlando Credit Union - Semoran
5on Google, Aug 23, 2021
I lived in Orlando since 1989, and have been a member of OFCU since 2014. I wish i had been
Banking with this Credit Union since I moved
To Florida in 1989. Their Staff at the Semoran
> Branch has always been there with me in
Good and bad times. Immediate, professional & caring response without loosing the family touch.
Thank You Orlando Federal!
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Business Response:
Thank you so much for your kind words, Patrick. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - Semoran
5on Google, Aug 11, 2021
Rebecca is awesome. She is super friendly and professional at the same time. She is knowledgeable and helpful. I will definitely deal with her if I have any questions or concerns in the future. more »
Business Response:
We are happy to hear that Rebecca has provided you with great service, Ann. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - SODO
5on Google, Jul 27, 2021
Thank you Orlando Credit Union for having first-class employees, I mean Danielle, who noticed that I did not understand English perfectly, I looked for alternatives so that I could understand what she was explaining to me. God keep blessing you. more »
Business Response:
We are glad to hear that Danielle was able to understand and help you with your needs, Erick G. La. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - Millenia
5on Google, Jul 15, 2021
My credit score is around 800’s & I have struggled real bad communicating with other loan officers (she was nice and all Veronica) for more than a week I wasted my time & my loan application got declined & I NEVER been decline
before !!!!!!!!!!!!! it looks like she didn’t have a clue what she’s was doing but another loan officer named (Wanda) was a GREAT help she sealed the deal in less than couple of hours with me refinancing my car , thanks Wanda I know who to talk to for now on to get business done. 👍😊🙏
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Business Response:
It sounds like you had a rocky start and that Wanda was able to jump in and help. We are happy that your experience ended on a positive note, Amr. Thank you for taking the time out to share your experience with us. Cheers, Orlando Credit Union - Semoran
5on Google, Jul 12, 2021
Love my credit union, received a fraud alert call regarding my debit card. I was able to deactivate the card and have a new one issued on the same day. Great customer service Thank you!!!. more »
Business Response:
We are happy to hear that we were able to provide you with the service you needed in this situation, Carlos. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union - Semoran
5on Google, Jul 09, 2021
Orlando credit union is my work place plus my financial institution we offer the best rates in town.
I'm at Semoran branch if anyone need my help or any advice on loans.
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1on Google, Jul 05, 2021
Have yet to have a positive experience with this CU in over 2 yrs.

I cannot recommend their services.
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Business Response:
Thank you for providing your feedback, Franc. We are truly sorry to hear that we are not meeting your service expectations and would like to understand how we can improve. Please call us at 407.835.3500 and ask for the Care Team. Sincerely, The Care Team
5on Birdeye, Jul 04, 2021
You've served me well. more »
5on Birdeye, Jul 02, 2021
Because the credit union is for the people. more »
5on Birdeye, Jun 30, 2021
Great place! more »
5on Birdeye, Jun 26, 2021
Excellent Service! more »
4on Birdeye, Jun 25, 2021
Competitive rates and personal service. more »
5on Google, Jun 21, 2021
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Business Response:
Thank you for 5-stars, Leon. We really appreciate you taking the time out to leave a review. Sincerely, Orlando Credit Union - Millenia
5on Birdeye, Jun 19, 2021
No fees on the accounts. Prompt service when I call. Love the app. more »
5on Birdeye, Jun 18, 2021
Always receive great service. more »
5on Google, Jun 17, 2021
Ms Kapricia Birch has assisted me for many years with issues regarding my account. She is always available and accommodating to meet with me and advise me when I had to make changes to my accounts. I appreciate her willingness, friendly attitude, caring manner, and professionalism in helping to resolve my issues. Ms. Birch is the epitome of excellent customer care. more »
Business Response:
Thank you so much for your kind words, R.H. We really appreciate you taking the time out to share your experience with us. We are so happy to hear that Kapricia has provided you with excellent service. Cheers, Orlando Credit Union - Apopka
5on Birdeye, Jun 17, 2021
Low rate, easy service. Individual attention to clients. more »
5on Birdeye, Jun 15, 2021
When I opened my account and refinanced my car loan with you, it was very easy to do business with you. The representative with whom I dealt listened and answered my questions, explaining everything I needed to know. more »
Business Response:
We are glad to hear about your positive experience with refinancing your car, Brenda. We really appreciate you taking the time out to leave us a great review. Best Regards, Orlando Credit Union
5on Birdeye, Jun 14, 2021
Very easy to do business with. more »
Business Response:
Thank you so much for your kind words, Walter. We really appreciate you taking the time out to share your experience with us. Cheers, Orlando Credit Union