REI Roofing review summary

5  172
4  7
3  
2  
1  
5.0
179 reviews
5on Google, Apr 04, 2024
Window project was very smooth. Frank and team were a pleasure to deal with. Highly recommend. more »
5on Google, Dec 11, 2023
Frank and Pedro’s crew was great on our siding job. Job was completed in less time than I was told and it looks awesome more »
5on Google, Dec 06, 2023
Great job on my new roof! Well trusted company more »
5on Google, Oct 28, 2023
Outstanding quality work by friendly professionals. Thank you to Frank and all the tradesmen on a job well done in a timely manner. We couldn’t be happier.
Dan and Kathy Kenney
Weymouth
MA more »
Business Response:
Thank you for the great review Kathy and thank you for sharing some photo's of our work. We really appreciate it!
5on Google, Oct 13, 2023
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5on Google, Oct 03, 2023
We had the skylights and a portion of our roof replaced. We heard many scary stories about leaky skylights after they were replaced. After all of the rain we've had over the past few months, I have not experienced any linkage. A huge relief and weight lifted off the shoulders of our home. We highly recommend REI Roofing. They are professional, and they do great work. more »
Business Response:
Thank you for the great review Renee. It was great working with you on this project.
5on Google, Oct 03, 2023
REI Roofing was fabulous installing my new roof. Everyone was professional and respectful of my property. They did a great job and in a timely manner. Lines of communication always open. I am very happy with their service. more »
Business Response:
Thank you for the great review Jean. It's always great to hear our customers are happy after our work is done. Thank you!
5on Google, Oct 03, 2023
I had my home resided by REI earlier this year. The entire staff was friendly, efficient, and awesome! REI replaced my roof many years ago and they have also completed a lot of projects around town. I figured I had such a good experience with REI when my roof was replaced that I would contact them to request an estimate on replacing my gutters as well as replacing the old aluminum siding. Frank from REI came by the house and quickly assessed what I needed without ANY pressure. He estimated the work would take approximately 10 days to complete. More importantly, he estimated the cost to reside my home was LESS than the other estimates I had received. The project began when Frank had estimated it would begin. I was amazed at how diligent the crew was in completing the project. They had to deal with cold weather and windy conditions. They worked on weekends to complete the project as promised. A huge compliment to the REI crew was that my neighbors let me know they were amazed by how hard the men worked and how great my house looked once it was resided. I would recommend REI to anyone!! more »
Business Response:
Thank you for the kind words and the great review Helen. We really appreciate it!
5on Google, Oct 02, 2023
REI was very good at communicating costs and scheduling. We hired them to replace the gutters on our home. They gave a fair quote. The work was done quickly and efficiently. They cleaned up our area before leaving. Highly recommend Michael and his team! more »
Business Response:
Thank you for the great review Marissa. We appreciate the business!
5on Google, Sep 25, 2023
Frank and team did a great job on the siding project for our house in Whitman. The job was done fast and the results were great. I would recommend REI Roofing. more »
Business Response:
Thank you for the great review Potter!
5on Google, Sep 21, 2023
We used REI to install a new roof, gutters and windows. Frank came out to give the estimate and was my main contact throughout the process. He was very courteous and professional. The crews that came to do the work were all amazing as well. I highly recommend REI more »
Business Response:
Thank you for the great review Sheri. We are happy to hear that you were impressed with our team!
5on Google, Sep 19, 2023
REI recently replaced our roof and skylights and we could not be happier. Nick and his entire crew (office support and workers) were very professional, neat, timely and respectful of our property. Their workmanship is excellent as the building inspector noted and also commented that he felt REI was a great company.
It is rare to find a contractor that meets and exceeds all work discussed or stated in their contract.
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Business Response:
Thank for the great review Jay. We really appreciate the business!
5on Google, Aug 26, 2023
Nick and his crew were very professional and answered all my questions. The roof was replaced quickly and neatly. I would definitely recommend R.E.I. Roofing. more »
Business Response:
Thank you for the great review Beatrice. We really appreciate it.
5on Google, Jul 16, 2023
Michael and John are very friendly and professional at work. more »
Business Response:
Thank you for the great review Guna. We really appreciate it!
5on Google, Jun 02, 2023
We used REI for reroofing and siding projects on a Norwell, MA residence. The roofing, which was most critical, was done first (fall of ‘22), with window and siding work done this spring (‘23). Our main interface throughout both projects, Frank, was nothing short of exceptional. He oversaw both jobs always keeping us informed on the progress or issues if they arose.

REI’s business practices are nothing short of exceptional. Their crews are extremely skilled and respected the fact that the homeowners were living through a fairly long term construction site and did all they could to leave the job site as clean as possible at the end of each day. Frank was at the job site constantly aware of status.

Most importantly, they treated the project and attention to detail as if it was their own home. No shortcuts / no hiding shoddy work. They made sure at every phase that there were no underlying issues with the structure behind their work. They’d immediately bring anything unexpected to our attention and dealt with it in a fair and equitable manner.

Now that the projects are complete, the home looks fantastic, and most importantly, all underlying issues (past water damage, etc) have been properly dealt with and solved.

As a ‘detail’ person, and one who understands the risk in selecting and using a contractor, I give my unequivocal recommendation for REI!
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Business Response:
Thank you for the great review Jim. We really appreciate you taking the time to review our company!
5on Google, Apr 28, 2023
My husband and I were impressed with REI roofing. Nick, John and Brian were very professional from introduction to finished job. The workers were on time and cleaned up our property immaculately. The process was simple and they explained everything. The job was done in a day, thanks to cooperative weather. We can’t thank REI roofing enough for a smooth process.
David & Robin H
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Business Response:
Thank you for the great review Robin. The new roof looks great!
5on Google, Apr 20, 2023
Thank you to REI Roofing for replacing 2 windows that were in desperate need of replacing. From the beginning Frank and his team were the most kind, friendly and amazingly skilled people I have ever met. They did an amazing job and I would have them do any job for me. Thank you to all of you. more »
Business Response:
Thank you for the great review Sandy. We enjoyed working with you on the windows and we always appreciate the kind words.
5on Google, Feb 27, 2023
We used REI to replace the siding and trim on our house and we were extremely impressed with every step of the process. Great work and attention to detail, everything smooth and on time, price was right in our budget. It was a genuine pleasure having them work on our home and we'll be calling them again for anything else we need done in the future. more »
Business Response:
Thank you for the great review Asa. We really appreciate the business and the kinds words.
5on Google, Feb 21, 2023
Quick reply and service. Friendly home repair techs. more »
Business Response:
Thank you for the 5 star review Jim. We appreciate your business.
5on Google, Jan 17, 2023
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Business Response:
Thank you for the 5 Star review Carolyn. We really appreciate your business and the review.
5on Google, Jan 17, 2023
REI replaced the roof on my house and shed. They did an excellent job. They cleaned everything up completely. Mike was good to work with. I highly recommend this company. more »
Business Response:
Thank you for the great review Dave. We really appreciate your business.
5on Google, Jan 16, 2023
REI has been a great company to work with. They were professional in every sense of the word. Their communication was excellent and timely. REI takes pride in their work and cares about the customer and the finished products. The installers were polite and efficient. We would highly recommend REI. more »
Business Response:
Thank you for the great review Beth. We really enjoyed working with you!
5on Google, Jan 16, 2023
REI removed two 30 year old skylights and repaired the roof and framed the inside so we could have a regular ceiling put in .
The work was done perfectly and they were a pleasure to do business
with. more »
Business Response:
Thank you for the great review Larry. It was great working with you on this project!
5on Google, Jan 11, 2023
REI just installed 18 windows at my home yesterday and the day before. I am thrilled with the look, the quality and the warmth of new windows. The crew was amazing, as well as Frank who kept in touch beginning to end. They take pride in their work and insulated to the max. I couldn't be happier. more »
Business Response:
Thank you for the great review Patty. We enjoyed working with you on this project!
5on Google, Jan 09, 2023
REI re-sided our 100 year old home with individual vinyl shingles and we couldn't be happier with the final product, the people, and the professionalism. From start to finish the job went smoothly. Frank was so detailed with the quote and outlining the process that we had no doubt from the start that this would be high quality work.

We were concerned about maintaining the authenticity of our old home that previously had old cedar shingles. REI ensured we have the right product to meet our needs and their work surpassed our hopes of maintaining the character of the house.

Bill and Kenny were amazing craftsmen and carpenters and took such special care to make every detail perfect. They were all a joy to work with and we were sad to have them finish.
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Business Response:
Thank you for the great review and kind comments Jessie. We really appreciate it!