Lyons Roofing review summary

5  80
4  6
3  
2  
1  
4.9
86 reviews
5on Google, Feb 09, 2024
Everything went as we were told. We were kept informed of when and how the job would be accomplished and were impressed with the service. Art Cargola was the supervisor over the job and went above and beyond expectations, checking in and keeping us informed. Will definitely use the company in the future. more »
Business Response:
Hi Keith - Thank you for your kind words about our roofing professionals in our Tucson office. Art is the Best - we appreciate your mentioning him! We are here for you whenever we can be of service in the future - keep my contact information below handy....always happy to help! Respectfully, Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 Phoenix: (602) 276-5515 Tucson: (520) 300-5353 Email: kwarwick@lyonsroofing.com Website: www.lyonsroofing.com
5on Google, Feb 07, 2024
Lyons did a great job on my back patio roof. more »
Business Response:
Hi Ian - So glad you are happy with the roof work we performed on your patio! Thank you for entrusting Lyons Roofing with this project! Respectfully, Katherine Warwick Marketing Manager LYONS ROOFING www.lyonsroofing.com Serving Arizona Since 1993!
5on Google, Jan 10, 2024
I appreciated being informed of what to expect. Hard working guys and great workmanship. more »
Business Response:
Thanks for posting your review and for the 5 Stars, Kristine! Also - we appreciate your acknowledgment of our team - they are hard workers and won't settle for anything less than great workmanship - you really know us!! Please keep in touch with us and reach out if there is anything we can do for you in the future. Thanks for being part of the Lyons Roofing Family! Respectfully, Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 Phoenix: (602) 276-5515 Tucson: (520) 300-5353 Email: kwarwick@lyonsroofing.com Website: www.lyonsroofing.com
5on Google, Oct 16, 2023
Lyons Roofing was highly recommended to us by our neighbor. We were very impressed with the quality of the work. During the initial inspection, Scott shared photos of our roof, and explained the whole process. He and Heather were very professional and kept us informed about each stage of our project. Our project manager, Art, was great. His work crew demonstrated exceptional skill during the installation process. We are very pleased with the timeliness and quality of their work. We highly recommend Lyons Roofing. more »
5on Google, Oct 07, 2023
Kept us in the loop the whole time they were working on our roof. Roof looks great, we are very happy with the job that was done. more »
5on Google, Aug 14, 2023
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5on Google, Jun 02, 2023
I am so pleased with my experience with Lyons Roofing! The roof was in such bad condition that it required a new roof.

I obtained five quotes and decided to go with Lyons Roofing. The d
eciding factors were the quality, price, warranty, and years of experience in Phoenix and Tucson.

Heather and Art in Tucson are professional and answered all my questions in a timely manner. The crew was polite and on time. They walked the perimeter of the house every day and picked up anything that may have fallen.

My roof looks great and I have the peace of mind that the roof will last for many years. I highly recommend Lyons Roofing!
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Business Response:
Thank you for your kind review, Sheryl! You had 5 roofing contractors competing for your roof work? Wow!! You really did your homework! We are honored to have been selected after performing such thorough research - it was a wise decision to take the time to make sure you felt comfortable with choosing the right contractor. Thank you also for mentioning our Tucson Team - they work so hard and it's considered payday when we receive a great report from an educated homeowner such as yourself! We are glad to have earned your trust and that you are part of our Lyons Roofing Family! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 30, 2023
I used Lyons Roofing to replace my asphalt shingle roof. John provided a detailed and fair quote and Art led the install, which went very smoothly and had no surprises, despite needing to replace nearly all of the fascia boards. I recommend Lyons Roofing and would use them again for repairs and replacements. more »
Business Response:
We appreciate your business and your review, Paul! We love our Tucson Team - John, Art, Heather and the crews are simply wonderful at what they do! Thank you for noticing!! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 28, 2023
Great company to work with. Would recommend them to others more »
Business Response:
Why thank you, Mr. Van Stee! Your kind words mean the world to us! We hope you never need a roofer in the future....but if you do, you know where we are at - just give us a shout! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 24, 2023
Lyons was a pleasure to work with from start to finish! Our options were clearly explained, staff was professional and friendly, we were kept informed at every stage, and the work crew was professional, tidy, and even helped a neighbor with small roof issue. We could not be more pleased and will be recommending Lyons to anyone we know with a roofing issue. more »
Business Response:
Thank you for your review, Nicole! This is exactly the type of feedback we strive to earn! So happy you are pleased with our work and for your thoughtfulness in wanting to refer us to others. Make sure the person who you refer gives us your name as the one who has referred.....we have an unlimited bonus program and you will receive $100 for each and every full reroof we install based upon your kind referral! My contact information is below for your records - you are welcome to share it with others along the way! Thanks again for entrusting Lyons Roofing with your roof! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on BBB, Feb 28, 2023
Lyons Roofing maintains a great work team.. They were on site early every day, dealt with weather delays and worked long hours to stay on schedule. The Crew did a super job of cleaning up after themselves every day, which kept the work area safe for everyone. We did not just get new underlayment and other up to date improvements on our tile roof but also received great personalized service all around, a good warranty and a chance to get to know and work with Art ******* (Project Manager), *********************** (****** Office Manager) and their **********. In addition, their pricing was thousands of dollars lower than the other bids we had received. Very satisfied with our choice and I highly recommend Lyons Roofing. more »
5on Birdeye, Jan 23, 2023
Lyons Roofing did an excellent job replacing our house and garage roofs. They also cleaned up all the old shingles, stray roofing nails and hauled it away. We would recommend them. more »
Business Response:
Thank you for your very kind words, Dave! We view a roofing project before, during, and after the installation - including the important portion of cleaning up the work area. We are thrilled you are pleased with your new roofs - please remember to refer your family, friends, neighbors, and co-workers! We have an awesome unlimited referral bonus that you will earn for every future customer whose full reroof we install based on your referral. Make sure everyone mentions your name when they call us! Thanks again for being part of the Lyons Roofing Family! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jan 23, 2023
After we accepted their proposal, we had to wait nearly 4 months for our roof replacement, but it was worth the wait. They came as scheduled, worked fast and hard, and the crew did an amazing cleanup over the entire yard and driveway. They also replaced 4 skylights, moved 2 big HVAC units, and took out an old satellite dish that was on our roof. They were not our lowest bid, but we’re the only ones to propose a foam roof. I highly recommend them. more »
Business Response:
Sharing your experience with others is so appreciated, Ms. O'Brien! And thank you for sharing about your wait - it's not every roof type that has longer wait times than normally expected - but several roof types have been affected by supply chain issues. We are doing our best to convey the correct timing expectations - we view a reroofing project as a partnership with our customers and effective communication is key to this process. I often say that I wish I had been in roofing before building my house 25 years ago.....I definitely would have gone with a foam roof - you get insulation properties, plus - with proper maintenance - it is one of the longest-lasting roof systems in our climate. Please enjoy your Lyons Roof for many, many years to come! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Oct 04, 2022
We just had our home totally reroofed and the experience with Lyons was outstanding. From communication to workmanship it was super. I would highly recommend them! more »
Business Response:
That's an equally outstanding review, Jennifer! Your future referrals mean a great deal to us - so much so, you will earn a $100 bonus every time we reroof based on your referral...and that's unlimited! What a great side hustle, right?! So pleased you are happy with your Lyons Roof - thank you for entrusting us with this project! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Aug 25, 2022
Lyons Roofing is a professional company. The Project manager Art is the Best. I love my new roof..... I recommend this company to anyone who needs either roof repair or replace.⭐⭐⭐⭐⭐ more »
Business Response:
Thanks, Robin - We love receiving 5 Stars....but even more so, we love to provide 5-Star Service. You are 100% correct - Art is the Best! What an outstanding guy he is and we are beyond thrilled that he is part of the Lyons Roofing Family....and now you are, too! Thank you for selecting us and Welcome to the Den! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Aug 06, 2022
We had our 28 year old tile roof replaced and I'm very happy with their service. All of their representatives we're very professional and responsive (customer services reps, job site manager and install workers). They did a great job. more »
5on Google, Jul 26, 2022
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Business Response:
Appreciate your Five Stars, Glen! We are happy you are happy! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jul 26, 2022
Awesome company! They replaced our roof 6 years ago and we had some damage from a wind storm and they came out and fixed the damage free of charge. Looking for a roof company then go no further and call Lyons. more »
5on Google, Jul 26, 2022
Awesome company! They replaced our roof 6 years ago and we had some damage from a wind storm and they came out and fixed the damage free of charge. Looking for a roof company then go no further and call Lyons. more »
Business Response:
Thank you for your review and your Five Stars, Jessica! When we state "Customers for Life" in our tagline....we are not messing around. We are happy to be of service whenever you need us - just keep our contact information handy and give us a shout! Thank you, again, for your kind words! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jul 20, 2022
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Business Response:
Thank you for your 5-Star Review, Cathie! It is greatly appreciated and we are pleased that you are pleased with our work! Please let us know if we can be of service in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jul 11, 2022
I had a great experience with these folks....but a funny road to finally working together. I'll explain: A year ago I sought recommendations and then had 3 well-regarded roofing contractors come give us a quote for our re-roofing. I should point our here that Lyons was NOT the cheapest option, but in their process they presented me with 3 options, including some optional upgraded bird stop for our tile roof. I asked for some additional work repairing facia boards that they also quoted for me, and we decided that we definitely wanted to work with them. So far so good. Fast forward a few months, and NOBODY wanted to show up to work, in late 2021. Lyons was proactive in calling me to tell me that the project was going to be delayed, but even so, I got huffy and asked for my deposit back, which they immediately did, without any drama or stalling. Fast forward another month or two (early 2022) and I was getting quotes from other reputable roofing contractors for projects starting HOPEFULLY in December 2022. Hat in hand I went back to Lyons, asked for them to put me back in the queue, and they did, without so much as rubbing my nose in it. They started my project (complete re-roofing, two-story tile roof) 3 months later, and completed it in about 2 weeks. I was traveling for much of that time, and so my wife was left to manage the project - at NO TIME did anyone BS or otherwise disrespect her - it was a great crew and she felt comfortable working with them. Every day the crew walked the entire perimeter of our house and picked up Every Single Scrap of anything resembling trash or building materials. Every day. The tear-off work was done quickly, a dumpster was in and out of our driveway in 48 hours, and thereafter the work proceeded very quickly. The upgrades were really worthwhile for us, and they did a great job on some fiddly tricky areas of our roof, plus some facia repairs that I was a little fussy about. 10/10 would work with them again - this is a great company that takes pride in their work, they are great communicators, and they follow through on their commitments. more »
Business Response:
Well, Mr. Menten....I had to stop and take a moment after reading your glowing review. I appreciate your candor and especially love your true voice shining through! It's been such a tough couple of years....pandemic....supply chain issues....murder bees....record-setting monsoon rain last summer...crazy gasoline prices...monkeypox and on top of that.....roof issues? It was certainly understandable that you were "huffy"...which is not at all how we saw it....we saw you as having a natural, human reaction to one more thing that's happening in the universe! We have all been there! I am particularly thrilled that you've shared the turn of events and the positive outcome of having a Lyons Roof installed. There's no doubt about it - reroofing your home is a major life event. We are grateful for the trust you and Mrs. Menten have conveyed to us and we value the relationship we have built with you. Thank you for taking the time to share your thoughts about your experience with your roofing project. I've shared your comments with our staff - it is the best feeling for our Owners, Management Team, Sales, Production, and Administrative Staff that you are happy with your roof! Please let us know if we can be of service in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jun 29, 2022
We are very happy with our experience with Lyons Roofing. The estimate process was thorough and I was given all the details of what was needed for our roof work. OUr inspection was done in Oct of 2021. Because of the backlog of work, we were given an estimated start date of July 2022. Lyons kept us informed of how scheduling was going and when we could expect work to begin. To our surprise they were able to start almost a month earlier.

Dylon, and Hector where great! On time, worked hard despite the heat. Kept me informed of what was going on. Sergio was a pleasure to talk to. He dropped off and picked up the trailer and kept our driveway cleared of any waste.

Working with Art , our Foreman was a pleasure. He let me know what was expected as the work progressed. He was always quick to return my calls. After the work was done we reviewed and inspected everything. He answered all my questions clear and complete. He explained the warrantee and we concluded the process quickly.

I would recommend Lyons for anyone needing roof repairs and/or replacement.
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Business Response:
Mr. Falzone - Thank you for taking the time to recap your project and to share not only specific details but also our team members who made this project happen for you! We never take any of the work for granted nor any of the wonderful reviews we receive....it is like receiving an "A" on a report card! We are happy to have earned that grade from you, Mr. Falzone, and are very pleased that you are pleased with our work and our staff! Thank you, again, for this outstanding review - it is appreciated! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jun 09, 2022
I recently had my roof underlayment replaced by Lyons roofing. The office staff, estimator, project manager, and roofers were responsive and happy to address questions or concerns. They used quality materials and installation was done by experienced and expert installers who clearly took pride in their work. In addition, they left the site spotless at the end of each day. Very pleased with the new roof and I would definitely use them again. more »
Business Response:
Thank you for taking the time to post your review, Steve - it means a great deal to us! You absolutely nailed it - roofing should be a great experience from your initial contact through to our end-of-project clean-up.... and beyond! A new roof simply reignites that pride of ownership feeling in a home.....and confirms that you are protecting not only the structure....but also those who live under that roof. Thank you for selecting Lyons Roofing for this important project - we are happy you are pleased with your new roof! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, May 18, 2022
Very professional, efficient, and responsive team . It was a pleasure to work with them. Strongly recommend. more »
Business Response:
So happy you are pleased with your Lyons Roof, Sergio! Thank you for taking the time to post your thoughts about our team - we are thrilled when customers have a great roofing experience! Please reach out of there is any additional way we can be of service in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
4on Google, May 11, 2022
Great work and professional. Would recommend to anyone that needs roof work done. more »
Business Response:
Thank you for taking the time to post a review, Ric! Your willingness to refer Lyons Roofing is the highest of compliments and we are truly grateful that you are pleased with your roof work! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com