Lyons Roofing review summary

5  59
4  5
3  
2  
1  
4.9
64 reviews
5on Google, Jun 29, 2022
We are very happy with our experience with Lyons Roofing. The estimate process was thorough and I was given all the details of what was needed for our roof work. OUr inspection was done in Oct of 2021. Because of the backlog of work, we were given an estimated start date of July 2022. Lyons kept us informed of how scheduling was going and when we could expect work to begin. To our surprise they were able to start almost a month earlier.

Dylon, and Hector where great! On time, worked hard despite the heat. Kept me informed of what was going on. Sergio was a pleasure to talk to. He dropped off and picked up the trailer and kept our driveway cleared of any waste.

Working with Art , our Foreman was a pleasure. He let me know what was expected as the work progressed. He was always quick to return my calls. After the work was done we reviewed and inspected everything. He answered all my questions clear and complete. He explained the warrantee and we concluded the process quickly.

I would recommend Lyons for anyone needing roof repairs and/or replacement.
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Business Response:
Mr. Falzone - Thank you for taking the time to recap your project and to share not only specific details but also our team members who made this project happen for you! We never take any of the work for granted nor any of the wonderful reviews we receive....it is like receiving an "A" on a report card! We are happy to have earned that grade from you, Mr. Falzone, and are very pleased that you are pleased with our work and our staff! Thank you, again, for this outstanding review - it is appreciated! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jun 09, 2022
I recently had my roof underlayment replaced by Lyons roofing. The office staff, estimator, project manager, and roofers were responsive and happy to address questions or concerns. They used quality materials and installation was done by experienced and expert installers who clearly took pride in their work. In addition, they left the site spotless at the end of each day. Very pleased with the new roof and I would definitely use them again. more »
Business Response:
Thank you for taking the time to post your review, Steve - it means a great deal to us! You absolutely nailed it - roofing should be a great experience from your initial contact through to our end-of-project clean-up.... and beyond! A new roof simply reignites that pride of ownership feeling in a home.....and confirms that you are protecting not only the structure....but also those who live under that roof. Thank you for selecting Lyons Roofing for this important project - we are happy you are pleased with your new roof! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, May 18, 2022
Very professional, efficient, and responsive team . It was a pleasure to work with them. Strongly recommend. more »
Business Response:
So happy you are pleased with your Lyons Roof, Sergio! Thank you for taking the time to post your thoughts about our team - we are thrilled when customers have a great roofing experience! Please reach out of there is any additional way we can be of service in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
4on Google, May 11, 2022
Great work and professional. Would recommend to anyone that needs roof work done. more »
Business Response:
Thank you for taking the time to post a review, Ric! Your willingness to refer Lyons Roofing is the highest of compliments and we are truly grateful that you are pleased with your roof work! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Apr 26, 2022
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Business Response:
Thanks, Ann! Five Stars....we will gratefully take them! Thank you for posting and let us know if there is anything we can do for you in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Apr 18, 2022
Professional installation done over 2 weeks. Quality products used to complete the job. more »
Business Response:
Thank you for your kind review, Mr. Scott! Professionalism and Quality - the two most important words in roofing. We hope that you find your new roof to be an excellent value in providing safety and security for your home and family. Thank you for selecting Lyons Roofing to partner with you on your project! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
4on Google, Apr 04, 2022
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Business Response:
Thank you for your review, Connie! I see that you've left a 4-Star Review and that is greatly appreciated....but does make me wonder what might we have done better to earn the 5th Star? We never take our good reviews for granted and always believe there is room for improvement....so if there is something you would like to share, I would love to hear your thoughts on your project. Feel free to contact me directly. Thank you again for being part of the Lyons Roofing family! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 23, 2022
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Business Response:
Hey Mr. Kirchner - I remember scheduling your initial inspection appointment with you! Thank you for the 5-Star rating. We are very pleased that you are pleased with your roofing project. Please reach out any time we can be of service in the future! Don't forget to refer friends, family, neighbors, and co-workers - there will be a referral bonus in it for you every time we reroof a project based on your recommendation! Enjoy your new Lyons Roof! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 18, 2022
Quoted by a few companies but fair pricing and open communication made us choose this company. Art and his team were amazing and walked us through everything every step of the way. Even with delays due to materials, they called us every few weeks to provide updates as well as weekly emails. Truly at ease with a big investment knowing we went with the right team/company. Finished an entire tile roof installation within a week and a half even with weather and wind. Appreciate the quality work and would recommend them to anyone. more »
Business Response:
Thank you for your review, Jessica! Thank you for sharing your selection process and experience. It's a pleasure to earn your business and I am very happy to hear that Art and our Production Team exceeded expectations and were amazing! You are absolutely correct - roofing is an investment - but truly a worthy one. A strong, solid roof holds up the walls of a home and will provide safety and protection for your belongings and most importantly, you and your family, for many, many years to come. If there is any additional way we can be of service, please reach out! Thanks again for selecting Lyons Roofing to partner with you on your project! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 10, 2022
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Business Response:
Appreciate your 5-Star Review, Bert! What a nice thing for you to do! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on BBB, Jan 31, 2022
Very good to work with. Responsive. Provided helpful information and updates. more »
5on Google, Jan 26, 2022
Lyons Roofing recently performed roof repairs at Pinnacle Canyon Condos, which I manage. They were able to squeeze in these repairs, which also needed to be coordinated with an AC vendor. Their inspection and proposal reports are detailed, easy to understand, and fair. I highly recommend Julie Moore, project specialist! She was a pleasure to work with, as well as her associates on this complex project! more »
Business Response:
Thank you for your review, Dawn - it's been a true pleasure for all of us at Lyons Roofing to work with the Pinnacle Canyon Condos team along the way. You are absolutely right - Julie is the best! It's a privilege to work with her and she is the main reason our commercial customers are so pleased when they select Lyons Roofing as their roofer of choice! We appreciate your kind words and look forward to our continuing partnership throughout the upcoming years and beyond! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
4on Google, Jan 14, 2022
The work was completed in a timely manner. As far as the quality of the work it seems good to me. I had no problem with the company, and the lady in the Tucson Office was very nice, helpful, friendly, she was great.
The only thing I would have liked to see, was a walk through on the roof checking the job.
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Business Response:
Thank you for your kind words, Willie - we appreciate that you've shared your insight regarding your roofing project as well as your thoughtfulness in mentioning one of our Tucson team members! Your feedback about the walk-through is a fair point; a final walk should be part of the project. We can certainly get that scheduled for you if that hasn't yet occurred and appreciate your mentioning this. Your satisfaction with our work is the goal - we strive to partner with you every step of the way. Stay tuned - I will have your Project Manager reach out to you regarding this. Thanks again for entrusting Lyons Roofing to do your roof work, Willie! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jan 14, 2022
Quick and efficient! Project Manager was great!
Made sure the roof was perfect!
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5on Google, Dec 03, 2021
They reroofed our home did a wonderful clean job! more »
Business Response:
Thank you for your review, Janice! We are sincerely happy that you are pleased with your roof work. We strive to keep each and every project site safe and clean during the work and after completion ~ we appreciate that you've noticed and kindly shared your thoughts! Thanks again for being part of the Lyons Roofing Family! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Dec 03, 2021
Kept in informed of the progress of the roofing job, completed the job in the estimated time, work crews were professional and nice. more »
Business Response:
Thank you for taking the time to review us, Brian! We want the experience to be an excellent one from start to finish and it sounds like we were able to provide that for you! We wish you many happy and healthy years in your home under your new Lyons Roof! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on BBB, Dec 03, 2021
Lyons Roofing employees were professional, efficient, and well organized. They finished our roof on time and provided feedback as the job was being done. The roofers maintained the area for what is a very messy job. The supervisors monitored the work and provided support if needed. more »
5on Google, Nov 16, 2021
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Business Response:
We appreciate your rating our work as 5-Star worthy, Jim! Please call whenever we can be of service in the future! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Nov 13, 2021
That was the fastest roofing job ever! They worked over 12 hours for 2 days straight.
Thanks!
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Business Response:
It's something to watch a well-oiled machine run the way it should! Thanks for noticing, Robert! We do not subcontract our artisans and craftsmen - everyone is an employee. This familiarity speaks to safety, camaraderie, and precise choreography to install a roof efficiently. You picked well when you selected Lyons Roofing - thank you for allowing us to partner with you on your project! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Birdeye, Nov 12, 2021
Great bunch of guys. Didn't mess around just got the job done. Everyone was courteous and respectful of the property. Very happy with end result. more »
Business Response:
Hey Steve - appreciate the review! It was a pleasure to work with you from the very beginning and so happy to hear that you are pleased with our work! Please let me know if there is any additional way we can be of service in the future! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Sep 16, 2021
You never really know how good a contractor is until after the job is finished. Having said that we were extremely happy with the workers, the sales staff, site management and with the final product. A thoroughly professional job from start to finish. The cost for the project was comparable to other bids and the warranty is outstanding. We would strongly recommend that you consider Lyons Roofing if you have the need to replace your roof. more »
Business Response:
We are thrilled that you've shared your experience with Lyons Roofing, Mr. Morton! You are so right....most everyone fears having to have roof work done. It can be time consuming, disruptive and not the least expensive home improvement project there is....but a good, sound roof is essential to keep your family safe. Your insights will help others as they contemplate their roofing projects and for that, we are greatly appreciative that you've taken the time to share your experience with Lyons Roofing - what a lovely way to help others in the community! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Sep 16, 2021
Great field team to work with. Everyone was very courteous and they performed the work fast too. more »
5on Google, Aug 27, 2021
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Business Response:
Thank you for the 5-Stars! It is greatly appreciated - we enjoyed working on your roof! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Aug 23, 2021
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Business Response:
Thank you for your 5-star review, Teresa - it has been a pleasure to be of service to you. So happy you are part of our Lyons Family! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Aug 14, 2021
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Business Response:
Thank you for your 5-Star review! It was a pleasure to install your roof! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com