Lyons Roofing review summary

5  66
4  5
3  
2  
1  
4.9
71 reviews
5on Google, Oct 04, 2022
We just had our home totally reroofed and the experience with Lyons was outstanding. From communication to workmanship it was super. I would highly recommend them! more »
Business Response:
That's an equally outstanding review, Jennifer! Your future referrals mean a great deal to us - so much so, you will earn a $100 bonus every time we reroof based on your referral...and that's unlimited! What a great side hustle, right?! So pleased you are happy with your Lyons Roof - thank you for entrusting us with this project! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Aug 25, 2022
Lyons Roofing is a professional company. The Project manager Art is the Best. I love my new roof..... I recommend this company to anyone who needs either roof repair or replace.⭐⭐⭐⭐⭐ more »
Business Response:
Thanks, Robin - We love receiving 5 Stars....but even more so, we love to provide 5-Star Service. You are 100% correct - Art is the Best! What an outstanding guy he is and we are beyond thrilled that he is part of the Lyons Roofing Family....and now you are, too! Thank you for selecting us and Welcome to the Den! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Aug 06, 2022
We had our 28 year old tile roof replaced and I'm very happy with their service. All of their representatives we're very professional and responsive (customer services reps, job site manager and install workers). They did a great job. more »
5on Google, Jul 26, 2022
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Business Response:
Appreciate your Five Stars, Glen! We are happy you are happy! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jul 26, 2022
Awesome company! They replaced our roof 6 years ago and we had some damage from a wind storm and they came out and fixed the damage free of charge. Looking for a roof company then go no further and call Lyons. more »
Business Response:
Thank you for your review and your Five Stars, Jessica! When we state "Customers for Life" in our tagline....we are not messing around. We are happy to be of service whenever you need us - just keep our contact information handy and give us a shout! Thank you, again, for your kind words! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jul 20, 2022
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Business Response:
Thank you for your 5-Star Review, Cathie! It is greatly appreciated and we are pleased that you are pleased with our work! Please let us know if we can be of service in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jul 11, 2022
I had a great experience with these folks....but a funny road to finally working together. I'll explain: A year ago I sought recommendations and then had 3 well-regarded roofing contractors come give us a quote for our re-roofing. I should point our here that Lyons was NOT the cheapest option, but in their process they presented me with 3 options, including some optional upgraded bird stop for our tile roof. I asked for some additional work repairing facia boards that they also quoted for me, and we decided that we definitely wanted to work with them. So far so good. Fast forward a few months, and NOBODY wanted to show up to work, in late 2021. Lyons was proactive in calling me to tell me that the project was going to be delayed, but even so, I got huffy and asked for my deposit back, which they immediately did, without any drama or stalling. Fast forward another month or two (early 2022) and I was getting quotes from other reputable roofing contractors for projects starting HOPEFULLY in December 2022. Hat in hand I went back to Lyons, asked for them to put me back in the queue, and they did, without so much as rubbing my nose in it. They started my project (complete re-roofing, two-story tile roof) 3 months later, and completed it in about 2 weeks. I was traveling for much of that time, and so my wife was left to manage the project - at NO TIME did anyone BS or otherwise disrespect her - it was a great crew and she felt comfortable working with them. Every day the crew walked the entire perimeter of our house and picked up Every Single Scrap of anything resembling trash or building materials. Every day. The tear-off work was done quickly, a dumpster was in and out of our driveway in 48 hours, and thereafter the work proceeded very quickly. The upgrades were really worthwhile for us, and they did a great job on some fiddly tricky areas of our roof, plus some facia repairs that I was a little fussy about. 10/10 would work with them again - this is a great company that takes pride in their work, they are great communicators, and they follow through on their commitments. more »
Business Response:
Well, Mr. Menten....I had to stop and take a moment after reading your glowing review. I appreciate your candor and especially love your true voice shining through! It's been such a tough couple of years....pandemic....supply chain issues....murder bees....record-setting monsoon rain last summer...crazy gasoline prices...monkeypox and on top of that.....roof issues? It was certainly understandable that you were "huffy"...which is not at all how we saw it....we saw you as having a natural, human reaction to one more thing that's happening in the universe! We have all been there! I am particularly thrilled that you've shared the turn of events and the positive outcome of having a Lyons Roof installed. There's no doubt about it - reroofing your home is a major life event. We are grateful for the trust you and Mrs. Menten have conveyed to us and we value the relationship we have built with you. Thank you for taking the time to share your thoughts about your experience with your roofing project. I've shared your comments with our staff - it is the best feeling for our Owners, Management Team, Sales, Production, and Administrative Staff that you are happy with your roof! Please let us know if we can be of service in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jun 29, 2022
We are very happy with our experience with Lyons Roofing. The estimate process was thorough and I was given all the details of what was needed for our roof work. OUr inspection was done in Oct of 2021. Because of the backlog of work, we were given an estimated start date of July 2022. Lyons kept us informed of how scheduling was going and when we could expect work to begin. To our surprise they were able to start almost a month earlier.

Dylon, and Hector where great! On time, worked hard despite the heat. Kept me informed of what was going on. Sergio was a pleasure to talk to. He dropped off and picked up the trailer and kept our driveway cleared of any waste.

Working with Art , our Foreman was a pleasure. He let me know what was expected as the work progressed. He was always quick to return my calls. After the work was done we reviewed and inspected everything. He answered all my questions clear and complete. He explained the warrantee and we concluded the process quickly.

I would recommend Lyons for anyone needing roof repairs and/or replacement.
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Business Response:
Mr. Falzone - Thank you for taking the time to recap your project and to share not only specific details but also our team members who made this project happen for you! We never take any of the work for granted nor any of the wonderful reviews we receive....it is like receiving an "A" on a report card! We are happy to have earned that grade from you, Mr. Falzone, and are very pleased that you are pleased with our work and our staff! Thank you, again, for this outstanding review - it is appreciated! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jun 09, 2022
I recently had my roof underlayment replaced by Lyons roofing. The office staff, estimator, project manager, and roofers were responsive and happy to address questions or concerns. They used quality materials and installation was done by experienced and expert installers who clearly took pride in their work. In addition, they left the site spotless at the end of each day. Very pleased with the new roof and I would definitely use them again. more »
Business Response:
Thank you for taking the time to post your review, Steve - it means a great deal to us! You absolutely nailed it - roofing should be a great experience from your initial contact through to our end-of-project clean-up.... and beyond! A new roof simply reignites that pride of ownership feeling in a home.....and confirms that you are protecting not only the structure....but also those who live under that roof. Thank you for selecting Lyons Roofing for this important project - we are happy you are pleased with your new roof! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, May 18, 2022
Very professional, efficient, and responsive team . It was a pleasure to work with them. Strongly recommend. more »
Business Response:
So happy you are pleased with your Lyons Roof, Sergio! Thank you for taking the time to post your thoughts about our team - we are thrilled when customers have a great roofing experience! Please reach out of there is any additional way we can be of service in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
4on Google, May 11, 2022
Great work and professional. Would recommend to anyone that needs roof work done. more »
Business Response:
Thank you for taking the time to post a review, Ric! Your willingness to refer Lyons Roofing is the highest of compliments and we are truly grateful that you are pleased with your roof work! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Apr 26, 2022
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Business Response:
Thanks, Ann! Five Stars....we will gratefully take them! Thank you for posting and let us know if there is anything we can do for you in the future! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Apr 18, 2022
Professional installation done over 2 weeks. Quality products used to complete the job. more »
Business Response:
Thank you for your kind review, Mr. Scott! Professionalism and Quality - the two most important words in roofing. We hope that you find your new roof to be an excellent value in providing safety and security for your home and family. Thank you for selecting Lyons Roofing to partner with you on your project! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
4on Google, Apr 04, 2022
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Business Response:
Thank you for your review, Connie! I see that you've left a 4-Star Review and that is greatly appreciated....but does make me wonder what might we have done better to earn the 5th Star? We never take our good reviews for granted and always believe there is room for improvement....so if there is something you would like to share, I would love to hear your thoughts on your project. Feel free to contact me directly. Thank you again for being part of the Lyons Roofing family! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 23, 2022
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Business Response:
Hey Mr. Kirchner - I remember scheduling your initial inspection appointment with you! Thank you for the 5-Star rating. We are very pleased that you are pleased with your roofing project. Please reach out any time we can be of service in the future! Don't forget to refer friends, family, neighbors, and co-workers - there will be a referral bonus in it for you every time we reroof a project based on your recommendation! Enjoy your new Lyons Roof! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 18, 2022
Quoted by a few companies but fair pricing and open communication made us choose this company. Art and his team were amazing and walked us through everything every step of the way. Even with delays due to materials, they called us every few weeks to provide updates as well as weekly emails. Truly at ease with a big investment knowing we went with the right team/company. Finished an entire tile roof installation within a week and a half even with weather and wind. Appreciate the quality work and would recommend them to anyone. more »
Business Response:
Thank you for your review, Jessica! Thank you for sharing your selection process and experience. It's a pleasure to earn your business and I am very happy to hear that Art and our Production Team exceeded expectations and were amazing! You are absolutely correct - roofing is an investment - but truly a worthy one. A strong, solid roof holds up the walls of a home and will provide safety and protection for your belongings and most importantly, you and your family, for many, many years to come. If there is any additional way we can be of service, please reach out! Thanks again for selecting Lyons Roofing to partner with you on your project! Katherine Warwick Marketing Manager Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Mar 10, 2022
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Business Response:
Appreciate your 5-Star Review, Bert! What a nice thing for you to do! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on BBB, Jan 31, 2022
Very good to work with. Responsive. Provided helpful information and updates. more »
5on Google, Jan 26, 2022
Lyons Roofing recently performed roof repairs at Pinnacle Canyon Condos, which I manage. They were able to squeeze in these repairs, which also needed to be coordinated with an AC vendor. Their inspection and proposal reports are detailed, easy to understand, and fair. I highly recommend Julie Moore, project specialist! She was a pleasure to work with, as well as her associates on this complex project! more »
Business Response:
Thank you for your review, Dawn - it's been a true pleasure for all of us at Lyons Roofing to work with the Pinnacle Canyon Condos team along the way. You are absolutely right - Julie is the best! It's a privilege to work with her and she is the main reason our commercial customers are so pleased when they select Lyons Roofing as their roofer of choice! We appreciate your kind words and look forward to our continuing partnership throughout the upcoming years and beyond! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
4on Google, Jan 14, 2022
The work was completed in a timely manner. As far as the quality of the work it seems good to me. I had no problem with the company, and the lady in the Tucson Office was very nice, helpful, friendly, she was great.
The only thing I would have liked to see, was a walk through on the roof checking the job.
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Business Response:
Thank you for your kind words, Willie - we appreciate that you've shared your insight regarding your roofing project as well as your thoughtfulness in mentioning one of our Tucson team members! Your feedback about the walk-through is a fair point; a final walk should be part of the project. We can certainly get that scheduled for you if that hasn't yet occurred and appreciate your mentioning this. Your satisfaction with our work is the goal - we strive to partner with you every step of the way. Stay tuned - I will have your Project Manager reach out to you regarding this. Thanks again for entrusting Lyons Roofing to do your roof work, Willie! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Jan 14, 2022
Quick and efficient! Project Manager was great!
Made sure the roof was perfect!
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5on Google, Dec 03, 2021
They reroofed our home did a wonderful clean job! more »
Business Response:
Thank you for your review, Janice! We are sincerely happy that you are pleased with your roof work. We strive to keep each and every project site safe and clean during the work and after completion ~ we appreciate that you've noticed and kindly shared your thoughts! Thanks again for being part of the Lyons Roofing Family! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on Google, Dec 03, 2021
Kept in informed of the progress of the roofing job, completed the job in the estimated time, work crews were professional and nice. more »
Business Response:
Thank you for taking the time to review us, Brian! We want the experience to be an excellent one from start to finish and it sounds like we were able to provide that for you! We wish you many happy and healthy years in your home under your new Lyons Roof! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com
5on BBB, Dec 03, 2021
Lyons Roofing employees were professional, efficient, and well organized. They finished our roof on time and provided feedback as the job was being done. The roofers maintained the area for what is a very messy job. The supervisors monitored the work and provided support if needed. more »
5on Google, Nov 16, 2021
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Business Response:
We appreciate your rating our work as 5-Star worthy, Jim! Please call whenever we can be of service in the future! Katherine Warwick Sales Specialist Lyons Roofing ~ Serving Arizona since 1993 kwarwick@lyonsroofing.com www.lyonsroofing.com