Titanium Auto Group review summary

5  800
4  30
3  7
2  
1  
290 reviews with no rating
4.9
1127 reviews
5on Google, Dec 06, 2021
BIG TY TO CHELSEA.....I AM IN ALBERTA..AND I AM 70 YEARS OLD....SHE DID HER BEST AND DID HELP ME WITH MY 2021 KYA SOUL.....THIS GIRL IS VERRY GOOD TO DEAL WITH....CHELSEA WILL CALM YOU DOUWN AND TALK TO YOU VERRY CALMLY AND OPEN FEELS LIKE I NOWING HERE FOR EVER....AGAIN TYTY CHELSEA... more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Dec 04, 2021
I am very happy to recommend titanium auto group. They helped me find the perfect vehicle. more »
Business Response:
Hi, Rich. Thanks for your review. Glad to hear you had a great experience.
5on Google, Dec 03, 2021
Amazing team to work with, appreciate all of the hard work from Manny, Hanna and Ashley! more »
Business Response:
Thanks for the stellar review, Aaron.
on Facebook, Dec 03, 2021
From jaiden calling me and I during good communication with me , and Justin in finance helping get I to a vehicle that I’ll enjoy driving for many years to come .

Huge thank you to eve
ryone that helped me with the purchase .

Not only they made sure I got my vehicle on time they also booked all appointments I needed after to have what was a very simple vehicle maintenance done .

Huge thanks to the delivery driver also for getting my vehicle to me in one piece .

Very professional all around
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5on Google, Dec 03, 2021
Sooo happy with our new Kia Sorento! Thank you Kelsey, Trent and everyone who worked so hard to get us this family vehicle! Highly recommend titanium!!!! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Dec 03, 2021
Justin and all involved,did an amazing job putting this deal together for me,the service i received was top notch.i will be buying from here again thanks titanium auto for all the work put into getting me into this truck. more »
Business Response:
Hi, Clayton. Thanks so much for taking the time to write us a review.
5on Google, Dec 02, 2021
Couldn't be more happy with Titanium and all they did for us getting us into a new truck. Melissa went above and beyond to insure we were happy and found the perfect fit for our needs. Highly recommend going to see her. You won't regret it! more »
Business Response:
Thank you very much for your review. Hope to see you again!
on Facebook, Nov 30, 2021
Excellent service!!!!!!! more »
5on Google, Nov 30, 2021
Sonu was by far the nicest person I’ve ever had to deal with when it comes to business he was accommodating and helped me threw the whole process because this was my first car purchase ever hands down will deal with this company from now on and no one else and a shout out to Jessica for the recommendation got the ball moving fast for me thanks to the whole team! more »
Business Response:
Hi, Matt. Thanks for your review. Glad to hear you had a great experience.
5on Google, Nov 30, 2021
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Business Response:
Thank you so much for rating us so highly!
on Facebook, Nov 27, 2021
Sonu took care of everything I needed and was looking for by far the best experience I’ve ever had when dealing with a business. I would highly recommend them to anyone I know. Thanks again for everything man more »
5on Google, Nov 25, 2021
Awesome people know there stuff n helpful supportive good selection good follow up said all that were gonna do. I will definitely refer and go back. more »
Business Response:
Thanks again for choosing us!! Enjoy your new ride!
on Facebook, Nov 24, 2021
The team at T2 went above and beyond to get me approved. I didn’t want to get excited about it until I was absolutely sure I was going to be able to drive away with a vehicle that fit my needs. They didn’t treat me like it was all about the sale like some dealerships I have been to. They made sure I would be 100% satisfied with my new vehicle.
I would recommend this dealership to anyone who is looking for a new car. Especially if your credit isn’t perfect. They will do what it takes to get you into a vehicle that meets your needs while keeping customer satisfaction a priority.
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5on Google, Nov 24, 2021
I haven't actually gotten an approval for a truck yet but the customer service is hands down the best I have ever received the guys are working on getting me the beat deal they can. Even if for some reason I can't get a truck right now I'd highly recommend these guys I was dealing with nick very happy guy good to talk to and amazing customer service you guys are definitely doing it right 👌 so my suv is out for delivery today these guys went above and beyond for them to get the vehical to me couldn't recommend these guys enough more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Nov 22, 2021
Thank you to Ashley and her team from Titanium Auto for the seamless trade-in transaction! Ashley explained every details of the transaction. She was professional and honest, will do everything to ensure you purchase the best vehicle. Really thankful I did my business with Titanium Auto. Plus, they delivered my new car right by our place. I will totally recommend Titanium Auto especially Ashley and her team. Thank you! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Nov 19, 2021
I dealt with Steve at Titanium first on a Saturday, he followed up on a Monday and I had my vehicle by Thursday. I have to say I have never dealt with a car salesman that has been so incredibly pleasant and real!! Thank you Steve for being 100% honest and allowing me to pick and choose the vehicle I wanted!! Truly a great experience!! Thanks!!

Edited 2021 - Sooo after 4yrs I had to call Titanium to take care of some paperwork that was missed and BOOM! Tony handled it and had it done in less than 15 minutes! Truly a great dealership!! Thanks guys!
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5on Google, Nov 17, 2021
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Business Response:
Thank you for the review, Joe
5on Google, Nov 17, 2021
Jim and I want to thank Titanium Autogroup , especially Ryan who got the ball rolling to help us get into a newer vehicle, even though our credit wasn’t the best. He found us a gorgeous 2018 Nissan Altima SV, fully loaded. We both fell inlove with the car. Then to Daphni who showed us the vehicle by FaceTime video,so we could see for ourselves what the car looked like ,instead of just pictures. Then last but not least Tyler for braving bad weather to bring our car to Edmonton from B.C. Also to Matt who helped answer questions we had so promptly, really appreciate how down to earth and friendly everyone was there. Was shocked how fast they got us into a vehicle, and for doing any minor repairs,and making sure car was in tip top shape. They paid for the out of province inspection and made sure car was full of gas, which was super nice, especially with gas prices the way they are. We highly recommend them to anyone wanting a new or good used vehicle, no matter if your credit is bad, they will go the extra mile to help you get the vehicle you want. more »
Business Response:
Hi, Shannon. Thanks so much for taking the time to write us a review.
5on Google, Nov 17, 2021
I had an amazing experience with Kelsey at Titanium. She was extremely thorough, helpful and informative. She answered all my questions and sent multiple photos and videos regarding questions and concerns I had. Tony was also very helpful and informative. The entire experience was painless, thorough and professional. I’m extremely happy with my purchase and I would not hesitate to do business with Titanium again.
Thank you Kelsey and Tony.
Highly recommend!!
more »
Business Response:
Thank you very much for your review. Hope to see you again!
on Facebook, Nov 17, 2021
Thank you, Chadwick and Titanium's team for helping us to find our car. To be honest, we were not expecting to have a so nice car as our first here in Canada. We are so excited about it!
<
br /> Naor and Natalia more »
5on Google, Nov 17, 2021
My husband and I moved to Canada and we were looking for a car that could facilitate our locomotion and It had to be affordable.
So Chadwick help us to find our car and we got approved at a grea
t rate. To be honest, we were not expecting to have a so nice car as our first here in Canada.
Thank you Chadwick and Titanium's team for celebrating this moment with us!

Naor and Natalia
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Business Response:
Hi, Natalia. Thanks for your review. Glad to hear you had a great experience.
5on Google, Nov 17, 2021
I recommend this dealership to anyone as it’s the best one I have come across, hands down… I dealt with Gio and when he said he will make sure I get a car no matter what, he certainly did that and he did it in a day! there was a holiday so it took an extra day but he definitely lives up to what he says.

I am so incredibly happy because without a car, I can’t work and so this means so much to me… I look after sick people for a living and I need to travel around to do so and Gio cared enough to give me a chance as I needed to finance and I was totally screwed around by 2 companies but not here at Titanium
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Business Response:
Thanks for the stellar review, Kathleen.
on Facebook, Nov 15, 2021
A few weeks ago my insurance on my ram ran out, 2 days later my steering box blew.
called up my good friend BEN RAFAOUI, derek and ben saved the day by covering the costs of a new box for me! th
ese guys stick behind their work
, regained my trust in dealerships and will always hands down go to titanium in the future !
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5on Google, Nov 13, 2021
I am very pleased with the team at Titanium Auto Group. Ted found me a beautiful truck at a great price. He personally gave me a ride to the dealership. Darren took care of the financing with the ease of a true professional. All the staff at the dealership were very upbeat.
I appreciate the effort the team gave in order to find me a beautiful truck. I would highly recommend these guys for your next vechile .
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Business Response:
Hi, Wayne. Thanks so much for taking the time to write us a review.
5on Google, Nov 13, 2021
I called Melissa Cooper telling her I wanted to buy a truck and she was an amazing help she got me into a newer truck than I asked her for I would recommend Melissa to anyone that is looking for an upgrade on there vehicle
This was the easiest buying experience I’ve ever had with buying a new vehicle

Oscar Joseph
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Business Response:
Thank you very much for your review. Hope to see you again!