CyberSecure IT Solutions (formerly South Florida Tech Group) review summary

5  235
4  7
3  1
2  
1  
120 reviews with no rating
5.0
363 reviews
5on Google, Jun 07, 2021
Always punctual and very pleasant more »
Business Response:
We hope that your interaction with us was as great as your words make us feel, Jordan. Thank you for the review!
5on Google, Jun 07, 2021
Very concerned with my issues and resolved problems more »
Business Response:
Thank you so much for your kind words, Connie. We really appreciate you taking the time out to share your experience with us. Cheers, CyberSecure IT Solutions (formerly South Florida Tech Group)
5on Google, Jun 02, 2021
Trained and experienced employees
Accomplished the job on time with no problems
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Business Response:
Your appreciation is highly appreciated, Steve. Thank you for the wonderful feedback!
5on Google, May 28, 2021
From the moment I contacted CyberSecure IT Solutions, I felt that the company truly cared about the issues I was having with our business computers. They're tech representative, John Evans, did a thorough check-up on all of our business PCs and gave me a clear explanation as to the nature of our problem. He suggested 2 different Solutions to rectify the issues we were having, and was very honest about the methods we could use to solve the problem. He worked quickly, was very professional, and clearly explained every step of the process. Thank you CyberSecure IT Solutions for the great work that you do! more »
Business Response:
Thank you for taking the time to submit a review Maxwell, we really appreciate it!
5on Google, May 26, 2021
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5on Google, May 26, 2021
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4on Google, May 19, 2021
Listened to what I needed then fixed the problem more »
5on BirdEye, May 19, 2021
Everything went well. more »
Business Response:
Thank you for taking the time to submit a review Joyce, we really appreciate it!
5on Google, May 15, 2021
I have been on a yearly computer maintenance program with CuberSecure for three years and they have kept my system running really well. The techs are very sharp and understanding. They are an asset to me and keep my system up to date and protected. more »
Business Response:
Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us. Cheers, CyberSecure IT Solutions (formerly South Florida Tech Group)
5on Google, May 14, 2021
We have adopted Alexandro, newest grandson!
Give him a raise please, he is fantastic.
Polite, professional. Didn't make me feel stupid.
On time, explained what needed to be done
.
Thank you.
Same great response from the receptionist.
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Business Response:
Your appreciation is highly appreciated, Linda. Thank you for the wonderful feedback!
5on Google, Apr 24, 2021
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5on Google, Apr 23, 2021
Alex. Contacted me before session and took note of f all my concerns. He addressed the job from that point in a professional manner. I am very pleased how they keep my old machine working like new more »
Business Response:
Thank you for taking the time to submit a review Dennis & Lois, we really appreciate it!
5on BirdEye, Apr 22, 2021
Excellent, as usual. more »
Business Response:
We hope that your interaction with us was as great as your words make us feel, Barrie. Thank you for the review!
5on Google, Apr 22, 2021
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5on Google, Apr 21, 2021
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5on Google, Apr 16, 2021
Alexander was courteous, knowledgeable, and took the time to explain and answer any of my questions. He made suggestions that would improve the quality of service we have now.

I will de
finately recommend CyberSecure IT Solutions to my friends. more »
Business Response:
These words go a long way, it motivates us to work even harder, thank you for the review Judy!
5on Google, Apr 13, 2021
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5on Google, Apr 07, 2021
I have been with this company since I was hacked years ago. At that time they were amazing! really got me though a very difficult time in my life. Since then i have worked with many new techs. Each with a unique and professional personality. I recommend them because they know what they are doing and they do it well. It costs money but if you aren't extremely tech savey...they are... and knowledge deserves payment. more »
Business Response:
Thank you for taking the time to submit a review Carol, we really appreciate it!
5on Google, Apr 05, 2021
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5on Google, Mar 31, 2021
I can't say enough kind words about the experience I had with Alexis. I had a myriad of questions and he was so knowledgeable and polite and helpful for my growing business. Honestly, he is the best IT tech man that I have used for the past 3 years. 10++ more »
Business Response:
We hope that your interaction with us was as great as your words make us feel, Patricia. Thank you for the review!
5on BirdEye, Mar 26, 2021
Great communications and great service more »
Business Response:
Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us. Cheers, CyberSecure IT Solutions (formerly South Florida Tech Group)
5on Google, Mar 23, 2021
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5on Google, Mar 11, 2021
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5on Google, Mar 11, 2021
I am not that great on fixing problems with my computer
but I know CyberSecure is always there to help me. I
would be lost without them.
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Business Response:
Thank you so much for your kind words, Lucille. We really appreciate you taking the time out to share your experience with us. Cheers, CyberSecure IT Solutions (formerly South Florida Tech Group)
5on Google, Mar 02, 2021
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