Pat Montgomery
I've been a customer for years and depend on them for taking care of my computer remotely. Aside from regular routine maintenance, they have solved problems - both simple and challenging, remove…d dangerous viruses, and advised me on protection software that I should purchase. I have dealt with several of the techs over the years and every one of them has proven to be an expert that I can rely on. I enthusiastically recommend this company.
more » I've been a customer for years and depend on them for taking care of my computer remotely. Aside from regular routine maintenance, they have solved problems - both simple and challenging, removed dangerous viruses, and advised me on protection software that I should purchase. I have dealt with several of the techs over the years and every one of them has proven to be an expert that I can rely on. I enthusiastically recommend this company.
Business Response:
Your appreciation is highly appreciated, Pat. Thank you for the wonderful feedback!
Glory Whalen
They are very responsive to any of my concerns and I trust them. They have the ability to fix any of the computer problems that I've experienced.…
more » They are very responsive to any of my concerns and I trust them. They have the ability to fix any of the computer problems that I've experienced.
Business Response:
Your appreciation is highly appreciated, Glory. Thank you for the wonderful feedback!
Tom O.
As usual professional, detailed, and prompt…
more » As usual professional, detailed, and prompt
Business Response:
We hope that your interaction with us was as great as your words make us feel, Tom. Thank you for the review!
Dennis & LOIS Beyer
Alex contacted me before session and took note of all my concerns. He addressed the job from that point in a professional manner. I am very pleased how they keep my old machine working like new…
more » Alex contacted me before session and took note of all my concerns. He addressed the job from that point in a professional manner. I am very pleased how they keep my old machine working like new
Business Response:
Thank you for taking the time to submit a review Dennis & Lois, we really appreciate it!
Janice S.
I have complete confidence having Alexis service my computer.…
more » I have complete confidence having Alexis service my computer.
Business Response:
Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us.
Cheers,
CyberSecure IT Solutions (formerly South Florida Tech Group)
Laine Szyba
My experience has been excellent. Alexander is courteous, patient and very knowledgeable. He always calls before arriving and keeps all his appointments as close to the scheduled time as possible. …He recognizes that I am not the most competent on the computer and takes the time to explain everything and to make sure before leaving that all my questions are answered. Good job Alexander!
more » My experience has been excellent. Alexander is courteous, patient and very knowledgeable. He always calls before arriving and keeps all his appointments as close to the scheduled time as possible. He recognizes that I am not the most competent on the computer and takes the time to explain everything and to make sure before leaving that all my questions are answered. Good job Alexander!
Business Response:
These words go a long way, it motivates us to work even harder, thank you for the review Laine!
Jim V.
I love that I don't have to worry about my computer, aways working great and if God forbid there is a problem there right there to help. Best money spend for year round service!!!…
more » I love that I don't have to worry about my computer, aways working great and if God forbid there is a problem there right there to help. Best money spend for year round service!!!
Business Response:
Your appreciation is highly appreciated, Jim. Thank you for the wonderful feedback!
Crae C.
Efficient and timely…
more » Efficient and timely
Business Response:
These words go a long way, it motivates us to work even harder, thank you for the review Crae!
Jordan Ross
Always punctual and very pleasant…
more » Always punctual and very pleasant
Business Response:
We hope that your interaction with us was as great as your words make us feel, Jordan. Thank you for the review!
Connie Slagle
Very concerned with my issues and resolved problems…
more » Very concerned with my issues and resolved problems
Business Response:
Thank you so much for your kind words, Connie. We really appreciate you taking the time out to share your experience with us.
Cheers,
CyberSecure IT Solutions (formerly South Florida Tech Group)
steve stahly
Trained and experienced employees
Accomplished the job on time with no problems…
more » Trained and experienced employees
Accomplished the job on time with no problems
Business Response:
Your appreciation is highly appreciated, Steve. Thank you for the wonderful feedback!
Maxwell Melrose
From the moment I contacted CyberSecure IT Solutions, I felt that the company truly cared about the issues I was having with our business computers. They're tech representative, John Evans, did a… thorough check-up on all of our business PCs and gave me a clear explanation as to the nature of our problem. He suggested 2 different Solutions to rectify the issues we were having, and was very honest about the methods we could use to solve the problem. He worked quickly, was very professional, and clearly explained every step of the process. Thank you CyberSecure IT Solutions for the great work that you do!
more » From the moment I contacted CyberSecure IT Solutions, I felt that the company truly cared about the issues I was having with our business computers. They're tech representative, John Evans, did a thorough check-up on all of our business PCs and gave me a clear explanation as to the nature of our problem. He suggested 2 different Solutions to rectify the issues we were having, and was very honest about the methods we could use to solve the problem. He worked quickly, was very professional, and clearly explained every step of the process. Thank you CyberSecure IT Solutions for the great work that you do!
Business Response:
Thank you for taking the time to submit a review Maxwell, we really appreciate it!
bob spearman
Listened to what I needed then fixed the problem…
more » Listened to what I needed then fixed the problem
Joyce S.
Everything went well.…
more » Everything went well.
Business Response:
Thank you for taking the time to submit a review Joyce, we really appreciate it!
Bob Kern
I have been on a yearly computer maintenance program with CuberSecure for three years and they have kept my system running really well. The techs are very sharp and understanding. They are an asset to… me and keep my system up to date and protected.
more » I have been on a yearly computer maintenance program with CuberSecure for three years and they have kept my system running really well. The techs are very sharp and understanding. They are an asset to me and keep my system up to date and protected.
Business Response:
Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us.
Cheers,
CyberSecure IT Solutions (formerly South Florida Tech Group)
Linda Rieck
We have adopted Alexandro, newest grandson!
Give him a raise please, he is fantastic.
Polite, professional. Didn't make me feel stupid.
On time, explained what needed to be done….
Thank you.
Same great response from the receptionist.
more » We have adopted Alexandro, newest grandson!
Give him a raise please, he is fantastic.
Polite, professional. Didn't make me feel stupid.
On time, explained what needed to be done.
Thank you.
Same great response from the receptionist.
Business Response:
Your appreciation is highly appreciated, Linda. Thank you for the wonderful feedback!
Barrie S.
Excellent, as usual.…
more » Excellent, as usual.
Business Response:
We hope that your interaction with us was as great as your words make us feel, Barrie. Thank you for the review!