Colby Pacific Family Dentistry review summary

5  405
4  4
3  
2  
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52 reviews with no rating
5.0
461 reviews
5on Google, Nov 29, 2023
I can't say enough to compliment and recommend the crew at Colby Pacific Dental. April answered my call and helped me with appointments, dental records, insurance questions. Darcy was so great when I had my exam - listened and asked great questions, and made me feel unbelievably at home. I never expected to find this at a dentist office, but I'm so glad I have! And last, but most gratifying, Dr. Heather was top-quality. Highly knowledgeable and informative, gentle touch, very thorough, took the time to clearly answer any questions I had. I left my appointment feeling like I have the absolute best dental care team, along with over-and-above customer care. Highly highly recommend. more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Nov 28, 2023
Amazing care from Candy at front desk to Dr Eggenberger and all the hygienists are very professional and careful.
Also, Taylor is my girl with the relaxing gum cleanings. She really is disarming
and sweet, and funny. more »
5on Google, Nov 20, 2023
Very friendly family dentist. There are 2 doctors that work here that truly care about you and your family! The hygienist and the dental assistants do an amazing job to take care of you. more »
Business Response:
Hi, Nataliya. Thanks for your review. Glad to hear you had a great experience. We really appreciate having you as a patient! Colby Pacific Family Dentistry Team
5on Google, Nov 17, 2023
Awesome staff! My son needed a root canal ASAP and the staff was able to get him in and taken care of on the same day by calling endodontists in the area. Excellent team!! more »
Business Response:
Thanks for the stellar review, Kristen.
5on Google, Nov 15, 2023
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Business Response:
Thank you so much for rating us so highly!
4on Google, Nov 15, 2023
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5on Google, Nov 09, 2023
The best mix of friendliness and professionalism. The ideal providers are the ones that make their patients feel heard and seen, give thorough and conscientious care, and can cultivate real trust. The team at Colby Pacific win every time. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Oct 25, 2023
Doctor’s examination is thorough, staff is friendly, and environment is clean. more »
Business Response:
Hi, 鼷皕. Thanks so much for taking the time to write us a review.
5on Google, Oct 20, 2023
From reception to the hygienists & dentists, everyone here are exceptionally friendly & put you at ease during your visit. I’ve been going here for a few years now since moving to the area & will continue to do so, due to the great care & service that’s been provided to me.
Thank you :)
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Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Oct 18, 2023
Wonderful friendly care. Staff and dentist are experienced and caring more »
Business Response:
Hi, Debra. Thanks for your review. Glad to hear you had a great experience.
5on Google, Oct 17, 2023
Dr. Heather is very gentle and got me through a couple of procedures that I was very worried about, with no pain, and did really good work—better than the specialist I had been seeing. She also listens and takes the time to answer all your questions. I am very glad my family found her. Front desk staff is also friendly and organized. more »
Business Response:
Thanks for the stellar review, Mickey.
5on Google, Oct 13, 2023
Heather work on my teeth, and she did an awsome job! more »
5on Google, Oct 10, 2023
Moved to the area and this crew has been fantastic for our family. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Oct 07, 2023
Highly recommend! Professional, skilled and kind staff! more »
5on Google, Sep 28, 2023
Never been to the dentist before they were a great help and extremely accommodating for me. They helped me schedule follow up and set up everything with my insurance company very easily. more »
Business Response:
Hi, Justin. Thanks so much for taking the time to write us a review.
5on Google, Sep 22, 2023
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Business Response:
We so appreciate your business and can not wait to work with you again.
5on Google, Sep 22, 2023
Man this place is so great, so helpful and so kind. Definitely recommend! more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Sep 21, 2023
Always loved the place, will continue to keep coming back for years to come. The employees truly care for you and always seem interested about how you're doing as a person. more »
Business Response:
Hi, Farrah. Thanks for your review. Glad to hear you had a great experience.
5on Google, Sep 21, 2023
Very thorough and polite! Bonnie and Dr.Heather made my consultation visit, comfortable and informative. Taylor is the best hygienist, feels like my fun older cousin is cleaning my teeth! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Sep 19, 2023
I love how personal they treat you here. I feel like they remember me and certainly remember things I’m concerned with. more »
Business Response:
Thanks for the stellar review, Charles.
5on Google, Sep 11, 2023
Fantastic experience! Love my new smile 😃 I've had anxiety about the dentist forever and I was actually excited to be there. So grateful for her! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Sep 09, 2023
I had a great experience. I saw my previous beloved dentist for over 40 years, starting about 2d grade. Since his retirement around 2015, I have been “dating” dentists about every 18-24 months. None of the new offices left me with the same sense of easygoing competence, confidence, and compassion that was present in my prior dentists practice. Dr. Heather’s office and staff have a very similar atmosphere to the one I used to enjoy, and I am so happy to have found them. more »
Business Response:
Hi, Jayla. Thanks so much for taking the time to write us a review.
5on Google, Sep 05, 2023
I really enjoyed my visit to Colby family dentistry! Darcy and Dr. Heather were great and treated me very efficiently and kindly! more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Aug 25, 2023
8/24/23
Another gentle, easy and thorough cleaning by Krista; and exam with Dr. Heather. Candi and April are always kind and helpful with billing. Very glad I found Colby Pacific.

T
wo years ago:
I am relieved after a consult and exam by Dr. Heather E., as well with my interaction with her staff from assistant to office execs.
I feel I can move forward with my dental care, confidently and with renewed trust.

Later: After 3 or 4 or 5 visits (I lost count) for needed crowns and root canal and cleaning, I am very satisfied with everyone and the exceptional care they've taken with me. Dr. Heather explained procedures thoroughly and clearly and was an expert at her work. She really does inspire confidence. I appreciated Bonnie's dedication to precision and precise fit for crowns (as well as her gentle calming manner). Office staff Candi and April are not only helpful but knowledgeable about insurance coverage and billings. Nice work, all. Very nice work. Thanks.
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5on Google, Aug 25, 2023
Dr. Heather and her team are kind, caring and genuinely interested in your overall health. After reviewing my history and asking questions, I was given a referral to a specialist outside of dentistry and they even recommended supplements for my migraines. They also got me in pretty quickly and made me feel the most comfortable I’ve probably ever felt at the dentist. more »
Business Response:
Hi, Arkadiy. Thanks for your review. Glad to hear you had a great experience.