Wake E.N.T. Specialists review summary

5  354
4  17
3  5
2  
1  
8 reviews with no rating
4.9
384 reviews
5on Google, Apr 15, 2024
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Business Response:
Glad to know that you had a great experience.
5on Google, Apr 08, 2024
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Business Response:
Thank you so much for rating us so highly!
5on Google, Apr 03, 2024
I am good with the this ENT office. Everyone is very nice and considerate of your clients 😊😊😊 more »
Business Response:
Thanks so much, Josephine! Looking forward to helping you again.
5on Google, Apr 01, 2024
I was examined by Dr. Pankaj Gupta, an outstanding ENT specialist. From the moment I stepped into their office, I was greeted with warmth and professionalism that immediately put me at ease.
/> Dr. Gupta possesses an unparalleled level of expertise in his field. His extensive knowledge was evident as he listened attentively to my concerns and provided thorough explanations of my condition and treatment options. I felt confident in Dr. Gupta's abilities from the start, knowing that I was in the hands of a true expert. Thank you Dr. Gupta. more »
Business Response:
Hi, Bhimsen. Thanks for your review. Glad to hear you had a great experience.
5on Google, Mar 27, 2024
Dr. Gupta and his staff were wonderful with my 1 year old son, who needed ear tubes. The surgery went very smoothly and my son has had no ear infections since. Very pleased with our care and highly recommend this practice! more »
Business Response:
Thanks for the stellar review, Brianna.
5on Google, Mar 22, 2024
I have been on allergy shots and had my initial allergy test years ago. Beth has been amazing as my allergist and helping me with my allergy shots. She is kind, helpful, fast and always checks in on me with my allergies and incredibly knowledgeable! more »
Business Response:
Thank you so much. Yes - Beth is wonderful. Thank you for the kind review.
5on Google, Mar 18, 2024
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Business Response:
Thank you for the review, Raju
5on Google, Mar 06, 2024
It was a great experience. I felt like they understood my issue and ready to fix it. I'm excited and hope to get some relief. more »
Business Response:
Hi, Brian. Thanks so much for taking the time to write us a review.
5on Google, Mar 06, 2024
Very pleased withe the attention and care I received. more »
Business Response:
Thank you very much for your review. Hope to see you again!
3on Google, Feb 27, 2024
I have been getting allergy shots for about a year! Dr. Gupta and the allergy department have been super helpful and supportive to me in getting my allergy shots. I’ve seen big improvements to my overall health as I’ve not been suffering from repeat sinus infections anymore.

2 stars are taken away because the check in process at the front desk staff could use some work. I’ve come in during my appointment time just to stand in line for over 10 minutes just to check in. I’ve learned to use the app/online service to check-in and pay for my bills. Today, for instance, I waited at the desk to check in and was ignored. I watched the receptionist as she continued to hold conversation with another employee. She did not acknowledge me at all. Then she proceeded to dial and call either a patient or whoever. I went ahead and sat down since she was clearly too busy to check me in. As soon as I sat down, she asked for my last name to check me in.

In cases like these, they should at least let patients know to wait a second or to sit down while they finish their business. This kind of service is what slows their check-in/check-outs down a lot, causing a flood of people to be in the lobby.

Hoping this review improves this clinic as this place serves a lot of local patients who can’t make the drive to the bigger clinic in Cary.
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5on Google, Feb 27, 2024
I had balloons to expand my sinuses and turbinate to help my breathing and snoring. It's only been a week but I can breath better, the weather didn't make my face feel like it's going to explode, and my snoring has been reduced significantly. I totally recommend visiting this place and at the very least exploring your options. more »
Business Response:
Hi, Matt. Thanks for your review. Glad to hear you had a great experience.
5on Google, Feb 23, 2024
After previously seeing another ENT and not agreeing with his “everything looks good” diagnosis I was referred to Dr Gupta who actually spent the time to listen to me and do the necessary tests, his staff follows up when required and everyone is very pleasant.
I highly recommend this office.
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Business Response:
Thanks for the stellar review, Mark.
5on Google, Feb 19, 2024
Every single person with whom I had contact was very, very nice and professional. I certainly lucked into finding this practice! Even though it takes me an hour to drive there, it's worth it. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
4on Google, Feb 19, 2024
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Business Response:
Thanks so much, Jon! Looking forward to helping you again.
5on Google, Feb 15, 2024
Dr. Gupta is attentive, honest and knowledgeable. The staff is great too especially Taneka. more »
Business Response:
Hi, Bee. Thanks so much for taking the time to write us a review.
5on Google, Feb 14, 2024
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Business Response:
We so appreciate your business and can not wait to work with you again.
5on Google, Feb 13, 2024
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Business Response:
Glad to know that you had a great experience.
5on Google, Feb 07, 2024
So glad to get this appointment! We fly in two days and I was dreading the ear pain that should be alleviated now. Thanks so much, great staff and Drs. There was a typo on one prescription but addressed in a matter of minutes. more »
Business Response:
Thank you very much for your review. Hope to see you again!
4on Google, Feb 07, 2024
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Business Response:
Thank you so much for rating us so highly!
5on Google, Feb 02, 2024
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Business Response:
Thank you for the review, Subhash
5on Google, Jan 31, 2024
Excellent!! more »
Business Response:
Hi, Sandra. Thanks for your review. Glad to hear you had a great experience.
5on Google, Jan 16, 2024
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Business Response:
Glad to know that you had a great experience.
5on Google, Jan 16, 2024
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Business Response:
Thank you so much for rating us so highly!
5on Google, Jan 13, 2024
It is clear that Dr Gupta knows what he is doing. I went to another ENT prior to this one and they weren't helpful at all, but this place is good. more »
Business Response:
Thank you very much for your review. Please refer us to friends and family. We will provide the same excellent care to them. Have a wonderful remainder of your weekend!
5on Google, Nov 19, 2023
Dr.Gupta and his staff were kind and thoughtful during my son’s procedure. I would recommend them without question. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.