Wake E.N.T. Specialists review summary

5  212
4  9
3  2
5 reviews with no rating
228 reviews
5on Google, Jul 28, 2021
Going here was more like a spa than a doctor's appointment. I was/am dealing with a severe dual ear infection and having them work on it was like sipping on a fruity beverage while getting a massage. It was pure bliss. Every person I met from the receptionist to the nurse to the doctor as friendly, charming, and did it all with a smile. It isn't just because my ears are doing better (I'm not out of the woods yet), but this was truly a delightful experience from top to bottom. more »
Business Response:
Thank you so much for your kind words, Jeremy. We really appreciate you taking the time out to share your experience with us. Cheers, Wake E.N.T. Specialists
5on Birdeye, Jul 10, 2021
Dr. Gupta is an amazing doctor and would highly recommend to anyone. He explained everything to me in great detail and never forced any of my decisions. Most importantly, he went the extra mile to make sure my insurance company understood that my procedure was a must and that truly means the most. Deon, Cameron, and Jennifer are also an amazing addition to the office, they played a big part in making me feel comfortable and cared for. more »
Business Response:
Thanks for your very kind review Mercedes. We appreciate your feedback very much and are glad you had such a positive experience.
5on Google, Jul 08, 2021
Had multiple great experiences taking my mother to Dr. Wilson for ear testing and hearing aids. Dr. Wilson has been her audiologist for over 7years and has followed her from Sanford to Cary going to where ever she works. Mother really has confidence in Dr. Wilson and has had multiple hearing aids over these 7yrs as designs change and improve. Great price & service with a smile! Mother will not go to anyone else. more »
5on Healthgrades, Jul 07, 2021
After months of sinus issues, Dr. Gupta gave me back my life. The surgery he performed has left me able to breathe as a normal person would. I came to Dr. Gupta from another ENT, and it was one of the best decisions I have ever made. March 1 was my first visit, totally blocked, and 4 months , surgery behind me , I am well on the road to a full recovery. My thanks and gratitude to Nurse Jackson and the staff that helped make this possible. Would highly recommend WAKE ENT SPECIALISTS to anyone in need of sinus relief. Bless you Dr. Gupta for all you have done. more »
5on Google, Jul 01, 2021
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5on Healthgrades, Jun 18, 2021
Dr. Gupta and Wake ENT are amazing!
In February I started having severe breathing issues. I originally thought it was an allergy so I went (to a different Dr.) and had an allergy test - turns ou
t that was not the issue. After seeing an Allergy specialist and a different ENT, who didn't listen to my concerns, I found Dr. Gupta.
I explained my concerns. He listened and immediately scheduled a Cat Scan, identified the issue, and scheduled a procedure.
There were no issues with the surgery.
During the follow-up, he explained the next steps in detail.
I trust that Dr. Gupta knows what he is doing. He has a supporting team who also knows their role and everyone is always professional and prompt.
I have had nothing but good experiences during each visit. I highly recommend Dr. Gupta!
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5on Google, May 11, 2021
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Business Response:
Thank you so much for your kind words, Thomas. We really appreciate you taking the time out to share your experience with us. Cheers, Wake E.N.T. Specialists
5on Healthgrades, Apr 25, 2021
Dr. Gupta recently took out my tonsils and he did a fantastic job! He took such great care of me and walked me through every step of the pre-op, procedure, and post-op! He really cares for all of his patients and makes sure they are comfortable and understand everything. more »
5on Google, Apr 19, 2021
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Business Response:
Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. Cheers, Wake E.N.T. Specialists
5on Google, Apr 16, 2021
Very sincere doctor and staff.
Dr Gupta did my sinus surgery in 2019.
Sinus issues resolved after the surgery.
Thank you.
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4on Healthgrades, Apr 15, 2021
Dr. Gupta was very knowledgeable and went into great detail to explain what was going on with my daughters health. He was not overly aggressive in his treatment plan which I appreciate. My daughter had her adenoids removed and tubes inserted in her ears. It has made a WORLD of difference for her. The only negative experience for us was the wait time. We often times waited in access of 30 minutes to be seen. Other than that aspect I would highly recommend. more »
Business Response:
Thank you Sarah for your kind and honest review. I'm sorry that sometimes you had to wait and we will work to address that but glad to hear your daughter's doing well.
5on Healthgrades, Apr 15, 2021
Had Balloon Sinuplasty procedure. Prep, procedure, and recovery went well. Breathing and sleeping better. Dr. Gupta and staff are friendly, thorough, and professional. more »
Business Response:
Thanks Henry, We so glad to hear that everything went well for you.
5on Healthgrades, Apr 13, 2021
I have had breathing problems through my nose and have had several problems with a stuffy nose and sinus infections over the 6-8 years. Every spring and summer constantly using sinus medicine to clear my sinuses. Always having the sniffles in the winter. Lately the sinus medications didn't help and I had a sinus infection that took two prescriptions. My sinuses were getting worse not better. I cough constantly due to the drainage from my sinuses and this disturbed my sleep. Dr. Gupta told me that he could help me with my difficulties and give me a much improved life. I was diagnosed with a deviated septum. I have heard nightmarish stories about the operation to correct this. Dr. Gupta said he corrected this in a better way. Well after the procedure no pain, very little bleeding and I was totally functional. Kudos to Dr. Gupta and his staff. The staff is outstanding. You feel like a family member instead of a patient. He and his staff ensured that everything they did was painless. more »
Business Response:
Thanks Don for your very kind review and feedback.
5on Healthgrades, Apr 03, 2021
Another doctor put a tube in my ear and I was told it would fall out in 1 to 2 years. It did not fall out in the prescribed timeline. I was concerned and as that doctor had sold their practice to Dr. Gupta, I went and saw him and asked him to remove it. He asked why I needed the tube/why was it installed. I explained I had an ear infection that would not go away with a prescription the family doctor prescribed. I was then referred to the other ENT doctor who installed the tube. He then asked what the other doctor did to find out the cause of the infection as he did not want the problem to resurface if the tube was removed. As the prior doctor only did a visual exam, he had me get a CT scan. Three abnormal things were observed that he is in the process of correcting.
Septoplasty & Turbinate surgery went well. Breathing through my nose now.
As you can see he is all about fixing the problems not the symptoms. Dr. Gupta and his staff are very friendly.
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5on Google, Apr 02, 2021
What a great team you have Dr Gupta! My experience with you thus far has been nothing short of outstanding.
Regarding your team, I'm always treated with a smiling face no matter who I enco
unter each visit. Two of your team I've seen the most are Gabria and Jennifer. Both demonstrate professionalism, knowledge and understanding.

This is an update of my feedback. After my surgery, I'm now participating in an allergy vaccine program dealing with new professionals, Dionne, Imari and Tess. Every week I arrive I'm greeted with warm welcomes from Tess and Imari. Dionne is my allergy specialist. Each visit, she's very thorough and explains the process explicitly. The shots are painless and quick.

David Hemenway
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Business Response:
David, We greatly appreciate your feedback and your very kind review. Thanks
5on Healthgrades, Mar 14, 2021
Dr. Gupta did sinus balloon surgery for me and I feel like a new person now. Dr. Gupta took the time to clearly explain first of all my options and then the procedure itself. He is super nice and easy to talk to. His staff is also great. Everyone I've talked to in his office has been so very nice and helpful. I'm so glad I found Dr. Gupta and his team! I would highly recommend Dr. Gupta! more »
5on Healthgrades, Mar 05, 2021
Had Balloon Sinuplasty more »
5on Healthgrades, Feb 21, 2021
My visit was very special in the fact it is Saturday late evening and Dr. Gupta volunteered and in fact went the extra mile to make himself available. Knowing I had suffered with my symptoms for a few days he worked with me to find a 24 hr pharmacy to get my meds as quickly as possible. Needless to say the entire experience far exceeded my expectations! Thanks a million Dr. Gupta!
Kent Jackson- Holly Springs
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5on Healthgrades, Feb 16, 2021
Very informative and knowledgeable.take time to explain everything. more »
Business Response:
Thank you for your kind review and we appreciate the feedback.
5on Google, Feb 13, 2021
I'm extremely happy that I picked up Dr. Gupta for addressing my long going issue which was totally misdiagnosed issue by other doctors.
I can explicitly say that Dr. Gupta is the one of th
e best and fantastic doctor I ever met . He is an expert and does the right thing for the first time and most important part is he don't scare you to death while others do. Dr.Gupta and entire his staff creates an atmosphere to make you more comfortable which is key for any person/patient .
The best service from Gupta and entire team - No words to explain my gratitude to him and his crew who fixed my long pending problem so precisely :-)

If anyone got any ENT problems I suggest to just visit Dr.Gupta - He is a magician and god's gift for people who suffer with various issues related to ENT
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Business Response:
Thank you so much for your kind words, Vamshi. We really appreciate you taking the time out to share your experience with us. Cheers, Wake E.N.T. Specialists
5on Healthgrades, Feb 12, 2021
I have had chronic ear problems for years. When I visited Dr. Gupta he suggested that I have an ET Dilation rather than put in another tube since I had already had 3 tubes put in by other doctors and the problems continued. The ET Dilation procedure was July 16, 2020. The procedure was not invasive or painful and I have enjoyed better ear health since that time. I found Dr. Gupta and his staff to be compassionate and expert. I am grateful for their help. more »
Business Response:
Thanks you Lynn for your very kind review and the feedback. We really appreciate it.
5on Healthgrades, Feb 06, 2021
Great Doctor, really cares about his patients. more »
Business Response:
Thanks Louis for you very kind review. We appreciate it.
5on Healthgrades, Feb 02, 2021
Dr. Gupta @ Wake ENT Cary, NC
Dr. Gupta and his staff provided excellent care and expertise in their field and followed all safety procedures during Coronavirus pandemic, including mask requirem
ents, for patients and staff and temperature checks at check-in. They also provide COVID
Testing, even though they don’t have an in-office lab.
Other medical facilities should be following their example!
I feel so fortunate to have such a caring, compassionate Dr.
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Business Response:
Thank you for your very kind review. We greatly appreciate the feedback.
5on Healthgrades, Jan 28, 2021
I have had sinus issues for years and I'm finally hoping to get some relief with Dr. Gupta. He has taken time to explain my issues and what my options are and when I asked him for a recommendation, he was very open and honest. He is SUPER nice and will take the time to answer your questions in a way they are easy to understand. He can also be funny, which I love in a doctor. He has all of the equipment in his office to diagnosis and do minor surgeries. His staff is also super nice. Everyone in his office that I have had contact with has been very nice and pleasant. Highly recommend Dr. Gupta and his team! more »
Business Response:
Janine, Thank you so very much for your kind review. We really appreciate the feedback as we continually strive to improve the experience for our patients. Thanks again.
5on Healthgrades, Jan 27, 2021
Dr. Gupta and his team are wonderful, very patient and professional. They listen intently and respond with sincerity . They made sure I was prepared for upcoming surgery. His assistant Jennifer went the extra mile by contacting pharmacy in area for correct medications and following up with me prior to and after surgery. I highly recommend Dr. Gupta to anymore considering thyroid surgery. more »
Business Response:
Thank you for your very kind review. We greatly appreciate the feedback as we are always trying to improve our patient experience. Thanks again.