ER Near Me review summary

5  677
4  10
3  3
2  
1  
18 reviews with no rating
5.0
708 reviews
5on Google, Dec 02, 2021
My wife and I went here for a concussion. She was very pleased with the Doctors and Nurses there. Very polite and helpful with explaining what is going on.
I hope w never have to got to an ear a
gain, but I know where I will go from now on. more »
Business Response:
Thank you Matt for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! -
5on Google, Nov 30, 2021
I hate having to go into any ER but this one was amazing! Everyone was so patient and kind. Thankfully the doctor knew and understood my chronic issues and didn't make me feel bad for coming in. The place was super clean and nice. My husband said they were very fast and efficient! If I feel the need for another ER visit any time, I may just have to go there. more »
Business Response:
Thank you Debbie for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! -
5on Google, Nov 04, 2021
The facility at this Hulen location is very clean and has everything you need to get care in an expedient manner; additionally, the staff were all warm and welcoming. I was referred to the facility by Jed Stinson, who was very professional and knowledgable about the services offered here at ER Near Me Hulen. If you are not able to get into your doctor's office and do not want to go to the Emergency Room, I highly recommending visiting this location. more »
Business Response:
Thank you Chad for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
3on Google, Nov 01, 2021
I went in on Tuesday, October 26th because my doctor couldn't help me with a sprained wrist and he recommended this location. When they showed me their price structure, I realized that I couldn't afford even their most basic level of care and was ready to leave, when the receptionist said I could have a brief complimentary consultation. So I filled in the paperwork and waited.

I confirmed with basically everyone I saw that I couldn't afford their price structure, and was assured that I would not be billed for the brief consultation. On Friday, I mistakenly received a bill for over $1600. I was upset by this (understandably, I think) but I contacted their patient advocate named Reagan, and the issue was resolved before the end of the day.

The fact that it was resolved in a prompt and satisfactory way is why the rating is three stars and not one. When visiting this location, please request to see their price structure before seeking treatment, and keep in mind that their patient advocate is quick and competent and will resolve errors in a timely manner.
more »
Business Response:
Thank you Aaron! It was a pleasure working with you and I appreciate your kind words. If you have any additional questions, I will be happy to assist. Kind regards-RE
5on Google, Nov 01, 2021
These guys know their stuff. Staff is super friendly and non-judgmental. more »
Business Response:
Thank you Samuel for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - Raegan Eaton
5on Google, Nov 01, 2021
more »
Business Response:
Thank you Kate for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - Raegan Eaton
5on Google, Oct 19, 2021
more »
Business Response:
Thank you Alexis for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! -
5on Google, Oct 18, 2021
Went for Covid testing yesterday and had a great experience. No need to make an appointment. Just drive up and have ID and insurance card ready. They take pretty much any insurance. They have forms ready, just took 5 min to fill everything out and a 10 min wait for results. Sat in parked car while waiting. The attendant running the station was friendly and helpful and made the experience easy! more »
Business Response:
Thank you Hannah for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! -
5on Google, Oct 18, 2021
Phenomenal service. Quick & easy checkin forms, the RN completed intake quickly, Dr. Hansen was straight to the point and quick to provide a diagnosis and treatment. Rad tech/lab staff was prompt and polite. Crazy to be in and out of an ER in only an hour. I’m a highly satisfied patient. more »
Business Response:
Thank you Hannah for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Oct 15, 2021
By far and way way above average service than any other place I have ever gone to in the country. Fast, kind and efficient. I am sure the bill will be enormous but totally worth it. I will always come here again if I ever need anything quickly. more »
Business Response:
Thank you Samuel for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Oct 13, 2021
Outstanding customer service. They were able to get us in quickly. Knowledgeable staff. Highly recommend. more »
Business Response:
Thank you for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Birdeye, Oct 12, 2021
Went in at 10 PM on a Tuesday night with a 15 year old who we thought was on the mend from Covid. He mentioned chest tightness and his mom Googled it, freaked out and sent us to the ER Near Me. The people there were amazing from Shelby at the front desk, to the tech, Behak, to the nurse, Kiran, and the doctor, Dr. Kidwai. Everyone was relaxed yet there was a sense of urgency. Most impressive, we arrived at 10:15 and were walking out the door at 10:45. The price was very reasonable as well. My son liked everyone there enough to want to just go hang out for a while! I hope we don’t need to go to an ER again anytime soon, but if we do, we’ll go back to ER Near Me in Richardson. Even if it’s not for him, we’ll bring my son so he can “hang out”. more »
Business Response:
Thank you Matt for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Birdeye, Oct 06, 2021
Best experience I’ve had when going to the ER, Everyone was friendly and patient from Danny at the front desk, my tech Chanda, my nurse Vanecia to Dr. Mayor. I was seen right away and I truly felt like they cared about me. Chanda walked me through each step up the ct scan and ensure I was comfortable. Vanecia spent hours trying to find a hospital to have me transferred too and was the sweetest. The Dr. was amazing, lol can go on about the service I received just know if needed they are my first choice more »
Business Response:
Thank you Joane for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Oct 03, 2021
The staff here was so nice and patient with me even though I was anxious about the emergency visit. Absolutely would recommended this hospital to anyone. more »
Business Response:
Thank you Lexi for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Oct 02, 2021
I had such an amazing experience here. The nurses and the dr. were so tentative, responsive and kind. Wait time was so short and I felt very secure with them!! more »
Business Response:
Thank you Adina for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Sep 23, 2021
can’t reccommend them enough. staff showed me such kindness and were so helpful. don’t hesitate to come here! more »
Business Response:
Thank you for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Sep 19, 2021
Very nice and very skilled, thank you. more »
Business Response:
Thank you Peter for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Birdeye, Sep 18, 2021
Amazing service and such care. I felt important and a priority from the whole team that treated me. Dr. M was thorough and talked me through the process, made sure I understood why she was running different tests, didn't keep me any longer than promised. The entire team was so helpful, the also followed up with a call and an email. I highly recommend ER near me (preston and park location). It has changed how I feel about emergency clinics! thank you! more »
Business Response:
Thank you Hillary for the positive review! The team at ER Near Me Plano is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Sep 14, 2021
Elite care with an affordable price! I have nothing but great things to say about the staff at ER near Me Hulen location. I felt heard, the care and time spent assuring I was progressing was phenomenal! From the physicians(Dr. Mayor and Dr. Johnson) to the nurses(Ben(?) and Nick) even the ladies at the front desk were super accommodating! I stayed overnight to be monitored and out of all freestanding ER's this by far was the best experience. more »
Business Response:
Thank you Keena for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
4on Google, Sep 13, 2021
I was in a lot of pain when I arrived to this facility and was met with fast service and a very friendly day staff. The attending, Dr. Hailey, knew exactly what was hurting me and took steps to get it corrected ASAP. The nurses, Jennifer and Luckie were very personable and I appreciated both of them. I was transferred to another facility the next morning for emergency surgery. But the service doesn't stop there. Dr. Hailey called me following my release to check in on me and then their patient advocate called to check on me as well. The facility was clean and well maintained and yes I would recommend. more »
Business Response:
Thank you Nisha for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
3on Google, Sep 09, 2021
Nobody enjoys having to seek emergency medical care. You don’t feel good and all you want is for the pain to stop. This team gives you that relief and MORE! They claim to give you concierge level treatment and care AND THEY DELIVER! They also act as your advocate with your insurance company and keep you advised every step of the way. I am a school employee and I was introduced to ER Near me at my school. A representative came by and talked to me. I am so glad I found this service, as I am skeptical of private urgency care facilities that overcharge and underperform with your care. This place is sooo different. So, to all my fellow skeptics who are cautious about hospitals especially since the pandemic, this is the care center that you should try first. It is practically full service care. If I can walk and explain my medical situation will never go anywhere else for urgent care.

Update: 9/5/21
I recently returned for emergency care. Did not want to go to hospital ER due to COVID. Because I had previously received such great care, I felt that I would receive the same care. Not so this time. One of the nurses was rude to me and nagging me while I was in such excruciating pain. Another nurse came at me the same way because I was curled up in a ball from the pain I was in. It took all the wind I could push out to yell back to the nurse “I HEAR YOU AND I UNDERSTAND! YOU ALL DONT SEEM TO HAVE ANY COMPASSION FOR ME BEING IN PAIN!” It took all the energy I had to get that out and then figure out how to move with throwing up or doubling over in pain. I had already been sick like this for over a week and a 1/2 trying to manage my pain and issues on my own until it became too much, I had to go get help. I returned to this facility because of the doctors and nurses who had cared for me before were exceptional and cared for me with empathy. I don’t know what happened this time, but it was not a good experience. I never saw the doctor’s face because I was mostly bent over in pain. I remember his shoes though. Whoever that doctor was, he has great taste in shoes, but terrible bedside manner to me as a patient in pain. By the way all of this happened in front of my young adult son who drove me there and waited while I was being treated. I had been bragging about this place to everyone. Not sure that I still feel the same way anymore. Changing my rating to 3 stars because of this experience. Not sure if I will go back. Nurses and Dr. T. from my previous visit called to check up on me after I was discharged. No one has called to check on me after being discharged from this recent visit.
more »
Business Response:
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
5on Google, Sep 08, 2021
Fast friendly service! Couldn’t ask for better!! more »
Business Response:
Thank you Rachael for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Sep 08, 2021
I’m thankful for the team that were there last night, from the front desk team
member Lucy, to the back team Stephanie and Luis. Thanks Doctor Edalur! They all did their best to make my mom f
eel much better. They were so patient with her, and did what they could to find out what was wrong. I wanted to take my mom to just any regular hospital er but being new to Dallas I wasn’t so sure which hospital was good around here and ER Near Me Addison was so close and convenient to me that when I read the reviews I knew this was the place. When we left there, they had a cute folder put together with all her copies of everything she got done including a disc of her ct scan, so lovely because we can now take that and follow up with her pcp. I always say Kind people make this world better! more »
Business Response:
Thank you Mevis for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Sep 05, 2021
People are nice, and understanding with an issue such as mine. Much obliged folks. more »
Business Response:
Thank you Midsouth for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE
5on Google, Sep 05, 2021
In the last 30 days my son was seen for croup and both my husband and myself were seen for Covid. I even returned with leg issues while I was ill and was treated like a human. My own doctor would not see me because I was covid positive. Each person there was kind and caring. They had my 5 year old comfortable and relaxed which never happens in a medical setting. What a wonderful group of professionals. I can't say enough kind words. more »
Business Response:
Thank you Roxanne for the positive review! The team at ER Near Me is always pleased when patients are happy with our concierge medical care. Please share your experience with your friends and family. Thanks again! - RE