Grand Storage Group review summary

5  47
4  8
3  4
59 reviews
5on Google, Feb 23, 2023
I love love love Grand Storage they are so amazing nice and helpful and always running deal more »
5on Google, Feb 23, 2023
I’m happy with the service at Grand Storage more »
5on Google, Jan 06, 2023
What an awesome ! awesome! customer service! Very restful and pleasant to my family and I . I recommend IMMEDIATELY. more »
5on Google, Jan 03, 2023
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5on Google, Oct 26, 2022
Clean. very secure. Nice very staff . more »
5on Google, Oct 21, 2022
WOW! Just, WOW! If you're looking for customer service and a well maintained storage facility in a slightly remote location not too far from main highways with a wrll lit lot... this is it! One of the cheapest, but best kept secrets of the storage facility varieties I've ever had the pleasure of dealing with. For the size of the storage unit I had at $167.--, everybody else wanted $220.-- base price. Yes, they're closer, but it only means they are busier and there would be less interaction, if not less customer care altogether. The facility never had a malfunctioning entry keypad nor gates which can only mean; proper maintenance! Since day one, I spoke with a kind woman (I apologize for forgetting your name miss) who explained the entire agreement to me and had a unit ready the same day for me to move into. To the last day (yesterday, again; I forgot your name.. dont hate me :) when i received a kind gesture of allowing me to remove my stuff at the day of payment/renewal. Even received a text message this morning from Pam, a kindly spoken woman who thanked me for my stay and invited me back if the need should ever arrive again. Yes, money speaks loudly when dealing with a business, but customer service speaks volumes and sometimes makes the difference amongst the choices we make. GRAND STORAGE GROUP TEAM: Great work, I commend you for the service. Satisfied! more »
5on Google, Sep 27, 2022
Pam is a great person to rent a storage spaces from thank you more »
5on Google, Sep 27, 2022
The young lady I spoke to was very helpful. more »
5on Google, Sep 25, 2022
Pam was amazing! Super helpful and so nice more »
5on Google, Sep 22, 2022
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3on Google, Sep 22, 2022
Needs more cameras, people on site and cleaned up more »
5on Google, Sep 03, 2022
Always someone to talk to, very professional and understanding!! more »
4on Google, Aug 23, 2022
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5on Google, Jul 13, 2022
Best storage unit with the pricing and well mannered. Treated me and my belongings with the utmost respect and I respect them for that. I highly recommend this place to go to for the safety of your belongings. more »
5on Google, Jun 25, 2022
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5on Google, Jun 20, 2022
Nice storage place, easy to work with. more »
4on Google, Jun 07, 2022
Customer service representative was very helpful and great to deal with. more »
Business Response:
Thank you Bill!
5on Google, May 25, 2022
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Business Response:
Thanks David!
3on Google, Apr 09, 2022
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5on Google, Apr 04, 2022
Best price in area, would highly recommend to others. Been with Grand Storage for over a year. Will recommend Grand Storage to family and friends. The lady at the front desk has been so kind and helpful. more »
Business Response:
Thank you so much for the recommendation !
5on Google, Mar 11, 2022
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5on Google, Jan 21, 2022
I have been using Grand Storage for over 6 years. It's great to know my things are safe. As I travel so frequently. Having the peace of mind; knowing I can entrust Grand Storage group with with well... storing my stuff! Feels good. more »
4on Google, Jan 19, 2022
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4on Google, Nov 14, 2021
Self serve storage. Not the greatest area which is only reason I didn't give 5 stars more »
5on Google, Oct 14, 2021
This place was awesome. We needed a short term rental while our house was being renovated and the move in/out process was so EASY. Did everything online, no complications and the customer service was great. BRAVO to your team ! more »
Business Response:
Thank you Kimberly!