Rochine Roberts
I love love love Grand Storage they are so amazing nice and helpful and always running deal …
more » I love love love Grand Storage they are so amazing nice and helpful and always running deal
Lee
I’m happy with the service at Grand Storage…
more » I’m happy with the service at Grand Storage
Jacqueline Robinson
What an awesome ! awesome! customer service! Very restful and pleasant to my family and I . I recommend IMMEDIATELY.…
more » What an awesome ! awesome! customer service! Very restful and pleasant to my family and I . I recommend IMMEDIATELY.
Frank Repici
Clean. very secure. Nice very staff .…
more » Clean. very secure. Nice very staff .
Chris C.
WOW! Just, WOW! If you're looking for customer service and a well maintained storage facility in a slightly remote location not too far from main highways with a wrll lit lot... this is it! One o…f the cheapest, but best kept secrets of the storage facility varieties I've ever had the pleasure of dealing with. For the size of the storage unit I had at $167.--, everybody else wanted $220.-- base price. Yes, they're closer, but it only means they are busier and there would be less interaction, if not less customer care altogether. The facility never had a malfunctioning entry keypad nor gates which can only mean; proper maintenance! Since day one, I spoke with a kind woman (I apologize for forgetting your name miss) who explained the entire agreement to me and had a unit ready the same day for me to move into. To the last day (yesterday, again; I forgot your name.. dont hate me :) when i received a kind gesture of allowing me to remove my stuff at the day of payment/renewal. Even received a text message this morning from Pam, a kindly spoken woman who thanked me for my stay and invited me back if the need should ever arrive again. Yes, money speaks loudly when dealing with a business, but customer service speaks volumes and sometimes makes the difference amongst the choices we make. GRAND STORAGE GROUP TEAM: Great work, I commend you for the service. Satisfied!
more » WOW! Just, WOW! If you're looking for customer service and a well maintained storage facility in a slightly remote location not too far from main highways with a wrll lit lot... this is it! One of the cheapest, but best kept secrets of the storage facility varieties I've ever had the pleasure of dealing with. For the size of the storage unit I had at $167.--, everybody else wanted $220.-- base price. Yes, they're closer, but it only means they are busier and there would be less interaction, if not less customer care altogether. The facility never had a malfunctioning entry keypad nor gates which can only mean; proper maintenance! Since day one, I spoke with a kind woman (I apologize for forgetting your name miss) who explained the entire agreement to me and had a unit ready the same day for me to move into. To the last day (yesterday, again; I forgot your name.. dont hate me :) when i received a kind gesture of allowing me to remove my stuff at the day of payment/renewal. Even received a text message this morning from Pam, a kindly spoken woman who thanked me for my stay and invited me back if the need should ever arrive again. Yes, money speaks loudly when dealing with a business, but customer service speaks volumes and sometimes makes the difference amongst the choices we make. GRAND STORAGE GROUP TEAM: Great work, I commend you for the service. Satisfied!
Cherylee2069 Alken123160
Pam is a great person to rent a storage spaces from thank you…
more » Pam is a great person to rent a storage spaces from thank you
Yasica Perez
The young lady I spoke to was very helpful.…
more » The young lady I spoke to was very helpful.
Brittany Gerlock
Pam was amazing! Super helpful and so nice…
more » Pam was amazing! Super helpful and so nice
Red Fun
Needs more cameras, people on site and cleaned up…
more » Needs more cameras, people on site and cleaned up
Tamra Loney
Always someone to talk to, very professional and understanding!!…
more » Always someone to talk to, very professional and understanding!!
Sabrina Thomas
Best storage unit with the pricing and well mannered. Treated me and my belongings with the utmost respect and I respect them for that. I highly recommend this place to go to for the safety of your be…longings.
more » Best storage unit with the pricing and well mannered. Treated me and my belongings with the utmost respect and I respect them for that. I highly recommend this place to go to for the safety of your belongings.
Joshua Young
Nice storage place, easy to work with.…
more » Nice storage place, easy to work with.
Russell Bill
Customer service representative was very helpful and great to deal with.…
more » Customer service representative was very helpful and great to deal with.
Business Response:
Thank you Bill!
david otero
Business Response:
Thanks David!
Ceasar Smith
Best price in area, would highly recommend to others. Been with Grand Storage for over a year. Will recommend Grand Storage to family and friends. The lady at the front desk has been so kind and helpf…ul.
more » Best price in area, would highly recommend to others. Been with Grand Storage for over a year. Will recommend Grand Storage to family and friends. The lady at the front desk has been so kind and helpful.
Business Response:
Thank you so much for the recommendation !
Kyle Lydon
I have been using Grand Storage for over 6 years. It's great to know my things are safe. As I travel so frequently. Having the peace of mind; knowing I can entrust Grand Storage group with with w…ell... storing my stuff! Feels good.
more » I have been using Grand Storage for over 6 years. It's great to know my things are safe. As I travel so frequently. Having the peace of mind; knowing I can entrust Grand Storage group with with well... storing my stuff! Feels good.
Joan Davis
Self serve storage. Not the greatest area which is only reason I didn't give 5 stars…
more » Self serve storage. Not the greatest area which is only reason I didn't give 5 stars
Kimberly Mathies
This place was awesome. We needed a short term rental while our house was being renovated and the move in/out process was so EASY. Did everything online, no complications and the customer service was …great. BRAVO to your team !
more » This place was awesome. We needed a short term rental while our house was being renovated and the move in/out process was so EASY. Did everything online, no complications and the customer service was great. BRAVO to your team !
Business Response:
Thank you Kimberly!