1RATE.COM review summary

5  207
4  
3  
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5.0
207 reviews
5on Google, Jul 12, 2022
Just completed my house refinancing with Mark Moran. It was one of the most professional, informative and easy transactions I have had. Had frequent updates throughout the process.
Would recomme
nd Mark as your agent if you should ever need one. Thanks Mark. more »
Business Response:
Hi, Dale. Thanks for taking the time to share your positive experience. We truly appreciate it!
5on Google, Jun 07, 2022
This company is the best. They are very fast and accurate. Their customer service is top notch. They really do understand their client’s situation and happy to help in any possible way. Easy to communicate and prompt responses. Highly recommend. Thank you Chris and 1Rate fir making our home buying experience swift and pleasant. more »
Business Response:
Hi, Eyob. We are thrilled to learn that you had a positive experience with us!
5on Zillow, Jun 06, 2022
Roya, again, demonstrated phenomenal professionalism and market knowledge. She was able to finalize our financing in 10 days and obtain a market leading rate. Roya, in a very challenging market, was able to eliminate stress and unpredictability and uncertainty, typical of real estate transactions these days. True pleasure to work with. more »
5on Google, Jun 06, 2022
1Rate team did an excellent job supporting our purchase under challenging market conditions. Roya and Ed demonstrated great knowledge of the market, managed the entire process calmly and confidently, and guided us through every step. 1Rate's superior connections helped us complete the financing part in 10 days, leaving us with 20 days to calmly await a stress-free closing. All documents were prepared ahead of time and accurately. Interaction with our title company was smooth and orderly. It appears that, compared to other mortgage sources, we received the market leading rate. We are exceptionally grateful to Roya and Ed and the entire 1Rate team for a phenomenal, and very positive, experience. more »
Business Response:
Hi, Pavel. Thanks for taking the time to share your positive experience. We truly appreciate it!
5on Zillow, Jun 06, 2022
1Rate team did an excellent job supporting our purchase under challenging market conditions. Roya and Ed demonstrated great knowledge of the market, managed the entire process calmly and confidently, and guided us through every step. 1Rate's superior connections helped us complete the financing part in 10 days, leaving us with 20 days to calmly await a stress-free closing. All documents were prepared ahead of time and accurately. Interaction with our title company was smooth and orderly. It appears that, compared to other mortgage sources, we received the market leading rate. We are exceptionally grateful to Roya and Ed and the entire 1Rate team for a phenomenal, and very positive, experience. more »
5on Google, May 04, 2022
Thank you Mark Morant for an exceptional experience. I never would have imagined in a million years refinancing would be so easy. Mark was friendly , responsive and thorough. I couldn’t be more pleased. Did I mention he was supper responsive and super detailed in his explanations along the way. more »
Business Response:
Hi, Joseph. Thank you so much for leaving us a stellar review!
5on Zillow, Apr 29, 2022
My realtor connected me with Chris Choe, he provided me with an exceptional service since day one. Chris was very quick, responsive, organized and also caring, he went above and beyond on focussing what was best for me. He made the loan process fast and easy. I highly recommend Chris Choe to everyone out there. Thank you so much to 1Rate and Chris for the great service I was provided with, it was more than a pleasure working with you. more »
Business Response:
Carolina, thank you for your review. You are most kind. It was our pleasure assisting you with your new beautiful home. We hope you create wonderful new memories at your new home!
5on Google, Apr 25, 2022
The 1Rate team communicated with me exceptionally well throughout my first time going through the homebuying process. They were with my every step of the way.

David and his team will be m
y top recommendation moving forward. more »
Business Response:
Hi, Alex. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Zillow, Apr 18, 2022
My realtor connected me to David and Roya on 1Rate team when my original Loan Officer dropped the ball on my Closing. Both David and Roya went above and beyond in making sure I was taken care of and delivered results almost immediately to ensure I would still close on time. Though, I didn't go with 1Rate team in the end, it was only because by that time the rates has risen so high, I would not have been able to afford the same house at new rates. But, with David's help, I was able to manage the process so that I had backup loan on hand and also guide my original loan officer per David's instructions so that the loan closes on time. And all this 1Rate team did as a courtesy to me without any financial benefits.
To give more perspective, my original Loan officer was not anticipating the underwriter's conditions which kept delaying the loan approval process. With closing 2 weeks away and my house contract specifying no financial contingency, I started stressing. My realtor who is a gem, introduced me to 1Rate team. 1Rate team worked on 2 fronts for me to first ensure that they get me cleared to close almost instantaneously so I could close on time. Secondly, they helped me with my current loan officer because the rates had gotten so high by this point, they wanted what was best for me without any financial incentive for them. Roya at 1Rate worked with the underwriter to get my file clear to close, where I first realized the difference between a professional at work versus what I had been dealing with. Roya reviewed my file and anticipated underwriter demands to make sure it was met prior to submitting the file. Also, 1Rate team was able to get the appraisal scheduled and done the very same day. On the other side, David reviewed my file that was being submitted with my original Loan Officer. He advised me exactly on how to submit all the documents to the underwriter so that it could be approved without any further delays.
All in all what was becoming a super stressful experience became manageable due to 1Rate team. I cannot recommend them enough for their knowledge, professionalism, punctuality and empathy. I will be recommending this team to all my connects for a no hassle stress-free experience!
more »
Business Response:
Adnan, we appreciate your endorsement! Thank you very much for your thoughtful review. It was a pleasure to serve you and share the experience of what a premium lender should be. We look forward to assisting you in the future!
5on Google, Apr 18, 2022
My realtor connected me to David and Roya on 1Rate team when my original Loan Officer dropped the ball on my Closing. Both David and Roya went above and beyond in making sure I was taken care of and delivered results almost immediately to ensure I would still close on time. Though, I didn't go with 1Rate team in the end, it was only because by that time the rates has risen so high, I would not have been able to afford the same house at new rates. But, with David's help, I was able to manage the process so that I had backup loan on hand and also guide my original loan officer per David's instructions so that the loan closes on time. And all this 1Rate team did as a courtesy to me without any financial benefits.

To give more perspective, my original Loan officer was not anticipating the underwriter's conditions which kept delaying the loan approval process. With closing 2 weeks away and my house contract specifying no financial contingency, I started stressing. My realtor who is a gem, introduced me to 1Rate team. 1Rate team worked on 2 fronts for me to first ensure that they get me cleared to close almost instantaneously so I could close on time. Secondly, they helped me with my current loan officer because the rates had gotten so high by this point, they wanted what was best for me without any financial incentive for them. Roya at 1Rate worked with the underwriter to get my file clear to close, where I first realized the difference between a professional at work versus what I had been dealing with. Roya reviewed my file and anticipated underwriter demands to make sure it was met prior to submitting the file. Also, 1Rate team was able to get the appraisal scheduled and done the very same day. On the other side, David reviewed my file that was being submitted with my original Loan Officer. He advised me exactly on how to submit all the documents to the underwriter so that it could be approved without any further delays.

All in all what was becoming a super stressful experience became manageable due to 1Rate team. I cannot recommend them enough for their knowledge, professionalism, punctuality and empathy. I will be recommending this team to all my connects for a no hassle stress-free experience!
more »
Business Response:
Thank you so much for your fantastic endorsement of our 1Rate Team. We try our best to ensure our client's needs first. Glad we met and exceeded your expectation, and thank you again for the fantastic glowing review and for recognizing our team's efforts and it was plaure working with you as well.
5on Google, Apr 15, 2022
David and his team did a fantastic job for us!! They were quick, responsive, and kind. David is extremely knowledgeable and thorough. He always made time for our calls. He helped me navigate the process from start to finish and we will only ever choose to work with him in the future! more »
Business Response:
Hi, Lisa. Thank you so much for leaving us a stellar review!
5on Google, Apr 01, 2022
Michael with 1Rate was once again a pleasure to work with. I really appreciate his detail-oriented, prompt and professional work ethic. 100% highly recommended if you want a fast, convenient and easy loan process! His customer service skills are truly 5 stars, couldn’t have asked for a better mortgage broker. more »
Business Response:
Thank you so much for your kind words, Kristina. We really appreciate you taking the time out to share your experience with us. Cheers, 1RATE.COM
5on Zillow, Apr 01, 2022
We worked with Roya and her colleague, Edward, on the purchase of our new home and couldn't be happier. She is extremely knowledgeable and not only knows the processes but goes above and beyond to make sure you completely understand everything as well. Her team is incredible in terms of communication and openness and it was a constant gentle reminder to know that they are on your side and will do everything possible to help you with your purchase. We are very appreciative of all they did and would definitely work with her and her team again in an instant! We can't recommend her enough! more »
Business Response:
Arian, thank you so much for your kind words and endorsement of our services! We're so glad to hear that your expectations were exceeded! We look forward to serving you and your friends & family in the future! Team 1RATE
5on Google, Mar 31, 2022
The service, care and commitment that we received from our team at 1RATE was beyond reproach. We were thoroughly impressed with their work ethic, personal approach, and punctuality of timelines, all of which ensured an early closing. Hands down, the best lender we've ever worked with, and we've purchased seven homes. more »
Business Response:
Hi, Steve. We are thrilled to learn that you had a positive experience with us!
5on Zillow, Mar 23, 2022
Never have I ever thought I would put in an offer and then have the house in 2 weeks. If buying a home gets any faster…… quick reply’s/ availability / knowledgeable / referable more »
Business Response:
Ruano, thank you for your review! Yes! We try to create a tangible experience through our speed. We're so happy to learn you were satisfied with our commitment to impress! Team 1RATE
5on Zillow, Feb 19, 2022
Michael & Team are the professionals you want on your side when competing in this fast paced market. Extremely prompt communication and high standards of customer service. 1RATE also had the most competitive rates and completed the financing process at a blazing pace, just make sure your title company can keep up! I could not have asked for a better experience and truly believe 1RATE is disrupting the mortgage market with a new standard of excellence. more »
5on Google, Feb 18, 2022
Michael & Team are the professionals you want on your side when competing in this fast paced market. Extremely prompt communication and high standards of customer service. 1RATE also had the most competitive rates and completed the financing process at a blazing pace, just make sure your title company can keep up! I could not have asked for a better experience and truly believe 1RATE is disrupting the mortgage market with a new standard of excellence. more »
Business Response:
Zachary, it’s our pleasure to have served through this process. Thank you so much for your kind words! We wish you the best! - Team 1RATE
5on Google, Feb 18, 2022
Chris and Michael were great during the loan process. It was smooth and clear. All the questions that I had were answered very quick. Thank you for everything! more »
Business Response:
Hi, Angelica. We are thrilled to learn that you had a positive experience with us!
5on Google, Feb 17, 2022
Roya & Edward,
Thank you so very much for all of your help in securing our loan for our new home. You were organized & thorough & professional, as well as kind which made all of the difference i
n our interactions with you.
Roya will go over it & over it if you are having trouble understanding any part of the loan process and she was available 24/7 for us.

Roya,
We put our trust in you and you most definitely came through for us. you were awesome as usual. Thank you for your patience as well as treating us as people rather than just home loan customers. you are always our 1st choice, if we need loan help.

I would highly recommend Roya & Edward to friends and family as well as anyone who reads this review.
more »
Business Response:
Hi, Ashkan. Thanks for taking the time to share your positive experience. We truly appreciate it!
5on Zillow, Feb 17, 2022
Roya & Edward,
Thank you so very much for all of your help in securing our loan for our new home. You were organized & thorough & professional, as well as kind which made all of the difference i
n our interactions with you.
Roya will go over it & over it if you are having trouble understanding any part of the loan process and she was available 24/7 for us.
Roya,
We put our trust in you and you most definitely came through for us. you were awesome as usual. Thank you for your patience as well as treating us as people rather than just home loan customers. you are always our 1st choice, if we need loan help.
I would highly recommend Roya & Edward to friends and family as well as anyone who reads this review.
more »
Business Response:
Ashkan, thank you for your endorsement of our services and commitment to excellence. We wish you the best in your new home! Team 1RATE
5on Google, Feb 04, 2022
Roya and Candy are an exceptional team! They worked a challenging loan with a quick turn around time. I sincerely appreciate their commitment and professionalism with their clients! more »
Business Response:
Thank you so much for your kind words, Darlene. We really appreciate you taking the time out to share your experience with us. Cheers, 1RATE.COM
5on Zillow, Jan 31, 2022
He did a really excellent job completing the transaction without a hitch. Edward exhibited expertise regarding my mortgage loan on a very high level. When an issue arose he andled it with extreme care and professionalism. Not to mention he was able to close the deal less than 30 days. Highly recommended! more »
5on Google, Jan 31, 2022
They did a really excellent job completing the transaction without a hitch. They exhibited expertise regarding my mortgage loan on a very high level. When an issue arose they handled it with extreme care and professionalism. Not to mention they were able to close the deal less than 30 days. Highly recommended! more »
Business Response:
Hi, Moe. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Zillow, Jan 19, 2022
Roya was a pleasure working with. She answered every phone call or called back in a reasonable amount of time whenever I had any questions. She held my hand during the times of when I was confused or didn't understand the process. Not only that but she was able to close out the deal less than 30 days which is excellent for a lender. Of course that had to do with returning the requested in a timely manner, nonetheless she got it done. I highly recommend her! more »
5on Zillow, Jan 16, 2022
Working with Chris, David, and the rest of the team was an exceptional experience. They were incredibly patient and approachable and as first time home buyers, we felt very supported throughout the entire process. We were able to reach them whenever we had questions and they made sure that our concerns were addressed. They also provided us with consistent updates on the status of our loan to ensure that we thoroughly informed at all times. This in conjuction with the simple and user friendly tools made the entire process feel very professional and straightforward.
Overall the team exceeded our expectations and we were ready to close in less than 2 weeks. 10/10 would recommend.
more »
Business Response:
Sanders, we appreciate the kind words and support! Your public endorsement of our services means a lot. It was a pleasure to serve you with the purchase of your beautiful new home. We wish the best. - Team 1RATE!