Elements of Madison Apartments review summary

5  176
4  32
3  17
2  
1  
2 reviews with no rating
4.7
227 reviews
5on Google, Mar 30, 2024
My girlfriend and I, just moved into this community and we haven't even lived here for a whole day just yet, but we already feel at peace here, the community is beautiful, and the management staff is so helpful and polite. The Elements of Madison is a wonderful place to call home. more »
Business Response:
Hi, Andrew. We are happy to learn that you had a great experience with Elements of Madison Apartments in Madison!
4on Google, Mar 07, 2024
My wife and I have decided not to move forward with elements of Madison, but that has nothing to do with the amazing and wonderful tour that we received from Hailey. From what we have seen for elements of Madison, it isn’t a very convenient location, phase one or two I can’t remember is much nicer than the other face and the apartments are very well kept. we really enjoyed our time with Hailey as she was super professional, helpful and told us all the details about living in Madison. She knows great locations for food gems, and anything else you may have in mind while moving. I strongly recommend taking a tour with Hailey if you are considering elements or any apartment in Madison Alabama. more »
Business Response:
Hi, Cole. We appreciate the rating for Elements of Madison Apartments in Madison, and are glad we could provide you with a great experience!
5on Google, Jan 10, 2024
Was a great experience touring and speaking with Hailey and Cali. They were both very accommodating, and knowledgeable. I did not choose to apply, but this was due to qualification requirements on my part and was in no way an indication of the apartments nor the staff. more »
Business Response:
Hi, Kent. We appreciate the rating for Elements of Madison Apartments, and are glad we could provide you with a great experience!
3on Google, Dec 30, 2023
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Business Response:
Angel, apreciamos sus comentarios, pero no tenemos ningún récord de usted como residente pasado o presente en nuestro sistema. Por Favor comuníquese con la oficina (256) 517-4370 para que podamos hablar directamente sobre su experiencia. Estamos tomando muy en serio sus comentarios.
4on Google, Dec 15, 2023
Recently moved in and Jessica Clarke was the leasing agent that assisted me. She went above and beyond to help in the application process. She was there every step of the way to make sure we were able to move in by our moving date. She is exceptional and I truly appreciate all her effort and dedication. Thank you Jessica! more »
Business Response:
Thank you for your kind words, Adriana. We really appreciate you sharing your experience for Elements of Madison Apartments.
5on Google, Dec 02, 2023
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Business Response:
Hi, Andy. We appreciate the rating for Elements of Madison Apartments, and are glad we could provide you with a great experience!
5on Google, Nov 18, 2023
Nice people, clean and quiet, playground, my kids felt safe!❤️ more »
Business Response:
Hi, Treasure. We appreciate the kind words and are glad we could provide you with a great experience at Elements of Madison Apartments.
5on Google, Nov 18, 2023
We love The Elements of Madison. Hailey was our leasing agent and she was incredible at making the application process easy and smooth. The property is beautiful and quiet and our apartment was very clean and prepped perfectly for us before our move in. Couldn't be happier with our experience so far! more »
Business Response:
Thank you, Justin. We try to have the highest standard possible for customer service at Elements of Madison Apartments!
5on Google, Nov 01, 2023
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Business Response:
Hi, Portia. We are happy to learn that you had a great experience with Elements of Madison Apartments!
4on Google, Oct 11, 2023
Renovated units look great, maintenance is inconsistent, but new management is reasonable. Expect the system used to pay rent to change every 3 months and the fees associated with it to fluctuate accordingly. more »
Business Response:
Thank you Quintavious for taking the time to give your feedback. Your feedback is very important to us and helps us tailor our services to meet your needs. I will have the property manager follow up with you.
5on Google, Oct 02, 2023
I've lived here about 4 months. The staff is great, the common areas are well taken care of and I have no problems with my neighbors. They do cool food trucks and community events from time to time. Any time I report an issue it is IMMEDIATELY responded too. I will probably stay here a couple years. more »
Business Response:
Hi, Cody. We appreciate the rating for Elements of Madison Apartments, and are glad we could provide you with a great experience!
5on Google, Sep 24, 2023
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Business Response:
Hi, Mary. We are happy to learn that you had a great experience with Elements of Madison Apartments!
5on Apartments, Sep 01, 2023
Property management is now phenomenal
My mother, her husband and several of their close friends live in Elements. Until the recent management changes, they were afraid to request maintenance - a
nd even when they would, their concerns were left ignored. They were threatened by former management with having to pay out of pocket to handle a preexisting pest problem that had been ongoing since the date of move-in. The new property manager is AMAZING, a true godsend. Since the new manager has taken over, all of their concerns are being attended. I sleep well at night knowing my elderly mother is in a property managed by such a capable, attentive and personable manager. I would recommend this property to anyone - as long as Callie has the reigns. more »
Business Response:
Thank you, Jason, for the review for Elements of Madison Apartments!
5on Google, Aug 28, 2023
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Business Response:
Hi, Tess. Thanks for taking the time to share your positive experience with Elements of Madison Apartments.
3on Google, Aug 17, 2023
Xavier the manager communicated well. I'm sure Cali the new property manager will do a great job. Really clean grounds. Very quiet. Never any late night nonsense like ppl hangout sitting on there cars in crowds listen to loud music. Spacious apts. Newly renovated everything. more »
Business Response:
Thank you for your review, Madison. Is there any thing we can do to improve your experience? I will have a property manager follow up with you to see where we can do better.
5on Google, Aug 17, 2023
I've got elderly family, and their friends who call these apartments home. For the past few years they've had issues with property management, pest control, pet waste, etc. Recently, this property went under the management of Calli. They are now PROUD to call this place home, and I can rest easy knowing that the property is being managed by such a professional and caring individual. Every community has their problems - but I would advocate for any friend or family member to live here as the direction trends upwards. more »
Business Response:
Thank you, Jason. We try to have the highest standard possible for customer service at Elements of Madison Apartments!
5on Google, Aug 14, 2023
The managers were nice and very helpful more »
Business Response:
Hi, Corey. Thank you so much for leaving us a review at Elements of Madison Apartments.
5on Birdeye, Aug 12, 2023
I would just like to give a big shout out to Hailey for all the help she has given me in getting my pet approved. She has been so helpful to me with all the things I need to live happily at Elements of Madison!! ❤️ more »
Business Response:
Thank you, Lisa. We try to have the highest standard possible for customer service at Elements of Madison Apartments!
3on Google, Aug 08, 2023
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Business Response:
Thank you for your direct feedback. I would love to contact the property manager directly if you are able to provide your name. Please call our office at (256) 517-4370.
5on Google, Aug 06, 2023
Hailey Gentry was amazing! She really came in And saved the day for us. She was very professional and helpful. I love the apartment and other staff was helpful more »
Business Response:
Hi, Taylor. We are happy to learn that you had a great experience with Elements of Madison Apartments!
5on Google, Aug 02, 2023
My experience started off a little rocky but Hailey made sure me and my girlfriend had the apartment we wanted in such a short time. She’s awesome more »
Business Response:
Hi, Jeremy. We appreciate the rating for Elements of Madison Apartments, and are glad we could provide you with a great experience!
5on Google, Jul 03, 2023
The staff will go above and beyond to make sure they help you as much as they can to get you in! Nice community so far! Maintenance fixed what needed to be fixed and I'm loving my new place! more »
Business Response:
Thank you for your review for Elements of Madison Apartments, Quiana!
4on Google, Jun 16, 2023
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Business Response:
Hi, Asher. We appreciate the rating for Elements of Madison Apartments, and are glad we could provide you with a great experience!
5on Google, May 23, 2023
Great experience working with the office staff. Apartment looked great when I moved. I would recommend Elements of Madison if you’re looking for a new home. more »
Business Response:
Thank you, Lee, for the review for Elements of Madison Apartments!
4on Google, May 23, 2023
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Business Response:
Thank you for your review for Elements of Madison Apartments, Zykeria!