Joe Sokol
They do one thing - root canals. They have the latest and greatest equipment and do a fantastic job.…
more » They do one thing - root canals. They have the latest and greatest equipment and do a fantastic job.
Business Response:
Hi, Joe. Thank you so much for leaving us a stellar review!
teresa clark-chamberlain
I would recommend the office to everyone!!!…
more » I would recommend the office to everyone!!!
Business Response:
Hi, Teresa. We are thrilled to learn that you had a positive experience with us!
Lee Archinal
Both times I visited this office I had an amazing experience. I everyone in the office was extremely polite, Dr. El-Refai was extremely professional and answered all my questions or concerns, offered …me a blanket during my procedure, and the root canal I had was actually relaxing. Best experience ever.
more » Both times I visited this office I had an amazing experience. I everyone in the office was extremely polite, Dr. El-Refai was extremely professional and answered all my questions or concerns, offered me a blanket during my procedure, and the root canal I had was actually relaxing. Best experience ever.
Business Response:
Hi, Lee. Thanks for taking the time to share your positive experience. We truly appreciate it!
Michael Bossart
Business Response:
Hi, Michael. We appreciate the rating, and are glad we could provide you with a positive experience!
Matt Fuge
Business Response:
Hi, Matt. Your feedback is highly appreciated. Thank you so much for the review!
Jerry Sword
Business Response:
Hi, Jerry. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Dan Pagano
Staff is compassionate and does a very professional thorough and excellent job. I have been to Dr El rafai before and she is the best…
more » Staff is compassionate and does a very professional thorough and excellent job. I have been to Dr El rafai before and she is the best
Business Response:
Hi, Dan. We appreciate the kind words and are glad we could provide you with a positive experience!
Linda Young
Business Response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us.
Cheers,
Nivine Y El-Refai, BDS, DDS, MSD Inc
Tim Howard
Just had a visit with Dr. Nivine El-Rafai. It was a pleasant experience. Staff were friendly and helpful. Office is a comforting environment. I had a 3D scan of the teeth in question. Cool technolo…gy. She went over the scan with me and explained everything in detail. She took the time to make sure I understood my options. Highly recommend!
more » Just had a visit with Dr. Nivine El-Rafai. It was a pleasant experience. Staff were friendly and helpful. Office is a comforting environment. I had a 3D scan of the teeth in question. Cool technology. She went over the scan with me and explained everything in detail. She took the time to make sure I understood my options. Highly recommend!
Business Response:
Hi, Tim. We appreciate the kind words and are glad we could provide you with a positive experience!
Dave Becka
My wife was a patient recently. She was very pleased with the professional and kind doctor including staff all the way to the front desk. Every step of the root canal process was explained throughout… the complete procedure. My wife was comfortable and not in pain through the procedure. Also, a new technology called the Gentle Wave for superior cleaning of the tooth area was an amazingly gentle process as the name states! We definitely recommend Dr. Refai's office for Endodontitic services.
more » My wife was a patient recently. She was very pleased with the professional and kind doctor including staff all the way to the front desk. Every step of the root canal process was explained throughout the complete procedure. My wife was comfortable and not in pain through the procedure. Also, a new technology called the Gentle Wave for superior cleaning of the tooth area was an amazingly gentle process as the name states! We definitely recommend Dr. Refai's office for Endodontitic services.
Business Response:
Hi, Dave. Your feedback is highly appreciated. Thank you for the review!
Karen Kadusky
I have been a patient of Dr. El-Refai’s more than a few times in the past several years. Each and every time, my comfort and pain management are a priority. EVERYTHING is explained to me, using my… X-rays and detailed imaging. I am always given plenty of time to ask questions and I get complete, detailed answers.
Dr. El-Refai and her staff are excellent at what they do!
more » I have been a patient of Dr. El-Refai’s more than a few times in the past several years. Each and every time, my comfort and pain management are a priority. EVERYTHING is explained to me, using my X-rays and detailed imaging. I am always given plenty of time to ask questions and I get complete, detailed answers.
Dr. El-Refai and her staff are excellent at what they do!
Business Response:
Hi, Karen. Thank you so much for leaving us a stellar review!
Nicole Oehlers
Dr. El-Refai is so wonderful at getting me in sooner. She got me in the next day after I began with the tell tale sensitivities of a possible root canal. She is passionate about what she does and it s…hows! She explains things throughly and wants you have have the least pain possible and lays out options for you. She is someone I recommend to everyone for tooth pain!
more » Dr. El-Refai is so wonderful at getting me in sooner. She got me in the next day after I began with the tell tale sensitivities of a possible root canal. She is passionate about what she does and it shows! She explains things throughly and wants you have have the least pain possible and lays out options for you. She is someone I recommend to everyone for tooth pain!
Business Response:
Hi, Nicole. Thank you so much for leaving us a stellar review!
Jeff Miller
I was very pleased with my visit. The entire staff was friendly and helpful. I was comfortable the entire time despite having to have a root canal done. I would highly recommend this practice.…
more » I was very pleased with my visit. The entire staff was friendly and helpful. I was comfortable the entire time despite having to have a root canal done. I would highly recommend this practice.
Business Response:
Hi, Jeff. We appreciate the kind words and are glad we could provide you with a positive experience!
Pat Powers
Great doctor. Great front office staff. Great technicians. If you have a serious dental issue go here.…
more » Great doctor. Great front office staff. Great technicians. If you have a serious dental issue go here.
Business Response:
Hi, Pat. Your feedback is highly appreciated. Thank you so much for the review!
Jennifer K
I had a great experience. Everyone was very informative and kind. They took their time and answered all my questions.…
more » I had a great experience. Everyone was very informative and kind. They took their time and answered all my questions.
Business Response:
Hi, Jennifer. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Harry Boyd
I must say my experience was a breath of fresh air. Very professional and made me feel calm .Nivine is nice caring person. Very glad I got to get know her and the staff .Highly recommend them…
more » I must say my experience was a breath of fresh air. Very professional and made me feel calm .Nivine is nice caring person. Very glad I got to get know her and the staff .Highly recommend them
Business Response:
Thank you so much for your kind words, Harry. We really appreciate you taking the time out to share your experience with us.
Cheers,
Nivine Y El-Refai, BDS, DDS, MSD Inc
Audrey Gottbehuet
Dr. El-Refai is very kind, caring, and professional. She made sure I knew what was happening at each step and answered all my questions.…
more » Dr. El-Refai is very kind, caring, and professional. She made sure I knew what was happening at each step and answered all my questions.
Business Response:
Hi, Audrey. Thank you so much for rating your experience with us so highly!
Emily Pignato
Business Response:
Hi, Emily. We appreciate the kind words and are glad we could provide you with a positive experience!
Lauri Schofield
Dr. El-Refai and her staff are the best! They go out of their way to make sure you are made comfortable with whatever procedure you're about to have. You can tell they genuinely care! Dr. El-Refa…i's explanations are complete & calming. I will definitely be recommending them and won't hesitate to come back here when needed.
more » Dr. El-Refai and her staff are the best! They go out of their way to make sure you are made comfortable with whatever procedure you're about to have. You can tell they genuinely care! Dr. El-Refai's explanations are complete & calming. I will definitely be recommending them and won't hesitate to come back here when needed.
Business Response:
Hi, Lauri. Your feedback is highly appreciated. Thank you for the review!
Cheryl Westfall
The office is peaceful and beautiful, quiet and restive. The staff is considerate and helpful. The dentist cares about her patients and their well-being, offering suggestions and recommendations as …needed in a caring way.
I was pleased by all the kindness I felt in the office.
more » The office is peaceful and beautiful, quiet and restive. The staff is considerate and helpful. The dentist cares about her patients and their well-being, offering suggestions and recommendations as needed in a caring way.
I was pleased by all the kindness I felt in the office.
Business Response:
Hi, Cheryl. We appreciate the kind words and are glad we could provide you with a positive experience!
Chip Vasko
Very pleased and impressed with the professional and personal interest in their patients. Will recommend this office to all my friends…
more » Very pleased and impressed with the professional and personal interest in their patients. Will recommend this office to all my friends
Business Response:
Hi, Chip. We are thrilled to learn that you had a positive experience with us!
Bobbi Osborne
Only day #2 but everything went 👍for my root canal. 5 ⭐️⭐️⭐️⭐️⭐️…
more » Only day #2 but everything went 👍for my root canal. 5 ⭐️⭐️⭐️⭐️⭐️
Business Response:
Hi, Bobbi. We appreciate you taking the time to write us a review. We hope you meant to choose 5 stars & clicked 1 by mistake. We also hope that ?? meant well, OtHERWISE please contact our office right away so we could help you.
michelle Dellinger
Thank you for caring for me and making this process as informative and easy as possible.…
more » Thank you for caring for me and making this process as informative and easy as possible.
Business Response:
Hi, Michelle. Thanks for taking the time to share your positive experience. We truly appreciate it!
Kathy Archer
Dr. El-Refai and her staff are easy to schedule and work with, pleasant and professional. This was not my first visit to the office, the experience is always the same.
I would highly recommend …this practice for specialized dental needs.
more » Dr. El-Refai and her staff are easy to schedule and work with, pleasant and professional. This was not my first visit to the office, the experience is always the same.
I would highly recommend this practice for specialized dental needs.
Business Response:
Hi, Kathy. We appreciate the rating, and are glad we could provide you with a positive experience!
Priscilla Palesh
I was in so much pain and called around for a root canal. Other offices had me scheduled for 3-6 weeks out. I called Dr.El-Refai and they had me in the same day. All the staff are friendly, profession…al and the office is super clean. I’m so relieved they were there to help me! Post op was pretty painful (as expected) and the doctor was available after hours to talk me through next steps of the pain didn’t subside. Words can’t express how much I appreciate this entire experience!
more » I was in so much pain and called around for a root canal. Other offices had me scheduled for 3-6 weeks out. I called Dr.El-Refai and they had me in the same day. All the staff are friendly, professional and the office is super clean. I’m so relieved they were there to help me! Post op was pretty painful (as expected) and the doctor was available after hours to talk me through next steps of the pain didn’t subside. Words can’t express how much I appreciate this entire experience!
Business Response:
Hi, Priscilla. We appreciate the kind words and are glad we could provide you with a positive experience!