Bob Fogler
Dr El-Refai and her team were everything I would hope for with my root canal procedure. They were professional, courteous, friendly and highly skilled. Dr El-Refai turned what most people think of as …a dreaded undertaking into a walk in the park. (Almost literally - with the beautiful decor, soft music, and pleasant smelling office combined with a pain free dental experience). Thank you, Dr El-Refai!
more » Dr El-Refai and her team were everything I would hope for with my root canal procedure. They were professional, courteous, friendly and highly skilled. Dr El-Refai turned what most people think of as a dreaded undertaking into a walk in the park. (Almost literally - with the beautiful decor, soft music, and pleasant smelling office combined with a pain free dental experience). Thank you, Dr El-Refai!
Business Response:
Thank you for your feedback, Bob! Your review made our day and I appreciate you taking the time to write it. We love working with patients like you and we are thrilled we met your expectations. 💐💐💐🙏
Mark C
I was in a lot of pain, they got me in the next day after a visit to my dentist. After a very thorough exam the Dr. ********** a Root Canal was necessary. I experienced absolutely NO PAIN during the w…hole procedure. Thank you Thank you, Thank you ! ************
more » I was in a lot of pain, they got me in the next day after a visit to my dentist. After a very thorough exam the Dr. ********** a Root Canal was necessary. I experienced absolutely NO PAIN during the whole procedure. Thank you Thank you, Thank you ! ************
Pamela C.
Dr El-Refai is wonderful! I’ve used her before with great confidence and trust her opinions. I would recommend her to anyone. Her staff is kind and helpful. 5 stars to all…
more » Dr El-Refai is wonderful! I’ve used her before with great confidence and trust her opinions. I would recommend her to anyone. Her staff is kind and helpful. 5 stars to all
Business Response:
Pamela-
Thank you for your kind words and positive review. We appreciate your feedback and repeat business.
Chad Castrigano
Great staff! Professional and light hearted.
Dr. El-Refai uses 3D imaging and spends time with you explaining what she is looking at and the next step in treatment.
Dr. El-R…efai suggested a night guard to prevent the crack in my tooth from enlarging. This was a better solution than dental work!
Definitely recommend!
more » Great staff! Professional and light hearted.
Dr. El-Refai uses 3D imaging and spends time with you explaining what she is looking at and the next step in treatment.
Dr. El-Refai suggested a night guard to prevent the crack in my tooth from enlarging. This was a better solution than dental work!
Definitely recommend!
Business Response:
Hi, Chad. We appreciate the kind words and are glad we could provide you with a positive experience!
Carm Vella
I am a fairly new patient and was so scared to have a root canal done. I was greeted and taken care of with so much kindness and caring. They made me feel like I had been a long time patient. Doctor d…id an amazing job on my root canal and never felt anything. I also need to mention what’s beautiful and clean office! Thank you to everyone!
more » I am a fairly new patient and was so scared to have a root canal done. I was greeted and taken care of with so much kindness and caring. They made me feel like I had been a long time patient. Doctor did an amazing job on my root canal and never felt anything. I also need to mention what’s beautiful and clean office! Thank you to everyone!
Business Response:
Hi, Carm. Thank you so much for leaving us a stellar review!
Roberta Tighe
Thank you for taking such good care of my husband…
more » Thank you for taking such good care of my husband
Business Response:
Hi, Roberta. We are thrilled to learn that you had a positive experience with us!
Thomas Canfield
I had a root canal performed here recently, and I have been waiting to post a review to make sure there no after effects, and I am happy to say that the pain is completely gone. They did a fantastic …job taking care of my molar. I highly recommend Gentle Endodontics, and would reach out to them if you are having tooth pain.
more » I had a root canal performed here recently, and I have been waiting to post a review to make sure there no after effects, and I am happy to say that the pain is completely gone. They did a fantastic job taking care of my molar. I highly recommend Gentle Endodontics, and would reach out to them if you are having tooth pain.
Business Response:
Hi, Thomas. Thanks for taking the time to share your positive experience. We truly appreciate it!
Mr Arlen D.
They were very professional and honest in their appraisal of my tooth.…
more » They were very professional and honest in their appraisal of my tooth.
Business Response:
Thank you for your review. We appreciate your kind words.
Kevin
I was referred to Gentle Endodontics by my Dentist for a non typical root canal which required specialized care. Dr Nivine Y El-Refai and her staff completely exceeded my expectations. The procedure w…ent smooth and the next day I am pain free. I highly recommend Gentle Endodontics if you need specialized care.
more » I was referred to Gentle Endodontics by my Dentist for a non typical root canal which required specialized care. Dr Nivine Y El-Refai and her staff completely exceeded my expectations. The procedure went smooth and the next day I am pain free. I highly recommend Gentle Endodontics if you need specialized care.
Business Response:
Hi, Kevin. We appreciate the rating, and are glad we could provide you with a positive experience!
James DiGiacinto
I was suggested to Dr El-Refai by my dentist for a root canal. Having had minor PTSD from a previous dental matter and the way it was performed, I had layered concerns. Dr El-Refai is a tremendous l…istener and communicator. This includes the pre-visit and procedure itself. She completed my root canal flawlessly. She not only fixed my tooth, but she gave me back confidence in dental health that includes a professional, as well.
more » I was suggested to Dr El-Refai by my dentist for a root canal. Having had minor PTSD from a previous dental matter and the way it was performed, I had layered concerns. Dr El-Refai is a tremendous listener and communicator. This includes the pre-visit and procedure itself. She completed my root canal flawlessly. She not only fixed my tooth, but she gave me back confidence in dental health that includes a professional, as well.
Business Response:
Hi, James. Your feedback is highly appreciated. Thank you so much for the review!
Amanda Wojtas
Dr. El-Refai is very knowledgeable and provided as pain free root canal as possible. I had minimal pain after. Staff is very friendly and courteous.…
more » Dr. El-Refai is very knowledgeable and provided as pain free root canal as possible. I had minimal pain after. Staff is very friendly and courteous.
Business Response:
Hi, Amanda. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Debora R.
Dr. El-Refai and her staff were very polite. Dr. El-Refai was very thorough and explained everything in detail that she was checking when dealing with my teeth. I would highly recommend her to anyon…e needing dental work.
more » Dr. El-Refai and her staff were very polite. Dr. El-Refai was very thorough and explained everything in detail that she was checking when dealing with my teeth. I would highly recommend her to anyone needing dental work.
Business Response:
Thank you Debora for the kind words. We appreciate your positive feedback.
lilly vee
I had a great experience at Gentle Endo. I needed to get a root canal done (my first one) and I was terrified. They put me at ease and walked me through the procedure. They scheduled me right away and… the procedure itself was painless. Everyone was extremely kind from the front desk receptionist to Dr. Nivine. I will definitely come back here for any future dental needs.
more » I had a great experience at Gentle Endo. I needed to get a root canal done (my first one) and I was terrified. They put me at ease and walked me through the procedure. They scheduled me right away and the procedure itself was painless. Everyone was extremely kind from the front desk receptionist to Dr. Nivine. I will definitely come back here for any future dental needs.
Business Response:
Hi, Lilly. Thank you so much for rating your experience with us so highly!
Laura Buckingham
I was a nervous wreck going into get my root canal done. I really didn't know what to expect. Everybody was so pleasant and nice at the doctor's office. It totally calmed my nerves. They let… me bring my own blanket in for the procedure. It took about 2 hours. No pain at all after it was done just a little bit of numbness for a couple days. Would highly recommend Doctor Nivine's office.
more » I was a nervous wreck going into get my root canal done. I really didn't know what to expect. Everybody was so pleasant and nice at the doctor's office. It totally calmed my nerves. They let me bring my own blanket in for the procedure. It took about 2 hours. No pain at all after it was done just a little bit of numbness for a couple days. Would highly recommend Doctor Nivine's office.
Business Response:
Thank you so much for your kind words, Laura. We really appreciate you taking the time out to share your experience with us.
Cheers,
Nivine Y El-Refai, BDS, DDS, MSD Inc
Kristin Prada
Dr El-Refai and her staff are friendly, knowledgeable, and professional.…
more » Dr El-Refai and her staff are friendly, knowledgeable, and professional.
Business Response:
Hi, Kristin. Your feedback is highly appreciated. Thank you so much for the review!
sandra chapman
The staff is friendly and welcoming. The doctor explained everything well and was very caring. An overall good experience. Recommended.…
more » The staff is friendly and welcoming. The doctor explained everything well and was very caring. An overall good experience. Recommended.
Business Response:
Hi, Sandra. Thanks for taking the time to share your positive experience. We truly appreciate it!
Tim K.
Professional and polite. Only one thing that I wish it was less expensive…
more » Professional and polite. Only one thing that I wish it was less expensive
Timmy Teal
Great experience
Business Response:
Hi, Timmy. We appreciate the rating, and are glad we could provide you with a positive experience!
Ragheb Abu-Rmaileh
Dr Al-Rifai and her team are very professional, capable and courteous. They follow up pre and post appointment. Dr Nivine explained the procedure ahead, properly diagnosed and executed well.…
more » Dr Al-Rifai and her team are very professional, capable and courteous. They follow up pre and post appointment. Dr Nivine explained the procedure ahead, properly diagnosed and executed well.
Business Response:
Hi, Ragheb. Your feedback is highly appreciated. Thank you so much for the review!
Valerie Garrity
Dr. El Refai is amazing, she is gentle and caring but more importantly she is skilled, experiences and thorough. If you have any tooth pain, go to her. She is the absolute best!…
more » Dr. El Refai is amazing, she is gentle and caring but more importantly she is skilled, experiences and thorough. If you have any tooth pain, go to her. She is the absolute best!
Business Response:
Thank you so much for your kind words. We are glad we could provide you with a positive experience. Thank you!!
Cheryl Springer
Very professional. Atmosphere is Very relaxing. Walk into the office with a mini waterfall and spa music playing. Very clean and the latest technology for your treatment. Even the ceiling in the proce…dure rooms have relaxing scenery over the light fixtures. Doctor is very informative throughout the procedure. In my case it was a root canal. I highly recommend her services especially if any kind of dental work is overly stressful for you and you want to experience the least pain and be put into the most comfortable setting to have it done. I forgot the mention her procedure chairs feel like your laying on a gel padded bed.
more » Very professional. Atmosphere is Very relaxing. Walk into the office with a mini waterfall and spa music playing. Very clean and the latest technology for your treatment. Even the ceiling in the procedure rooms have relaxing scenery over the light fixtures. Doctor is very informative throughout the procedure. In my case it was a root canal. I highly recommend her services especially if any kind of dental work is overly stressful for you and you want to experience the least pain and be put into the most comfortable setting to have it done. I forgot the mention her procedure chairs feel like your laying on a gel padded bed.
Business Response:
Hi, Cheryl. Thank you so much for rating your experience with us so highly!
Jessica Kulczycki
Dr. El-Rafei makes the experience very comfortable and explains every detail. Highly recommend her!…
more » Dr. El-Rafei makes the experience very comfortable and explains every detail. Highly recommend her!
Business Response:
Thank you so much for your kind words, Jessica. We really appreciate you taking the time out to share your experience with us.
Cheers,
Nivine Y El-Refai, BDS, DDS, MSD Inc
Cynthia Lett
The best dental app. ever. Thanks…
more » The best dental app. ever. Thanks
Business Response:
Hi, Cynthia. We appreciate the kind words and are glad we could provide you with a positive experience!
Marianne H.
Dr. El- Refai and staff very professional and friendly and the care I
received could not have been better. I have already recommended their office to others.…
more » Dr. El- Refai and staff very professional and friendly and the care I
received could not have been better. I have already recommended their office to others.
Business Response:
Thank you for your kind words Marianne. We are glad we could provide you with a positive experience.
Michael Gruber
Went in for a Root Canal and I have bad anxiety when it comes to dentists. Doctor El-Refai and her staff were excellent! Explained everything going on and made me as comfortable as possible during the… long procedure! If you need to see a specialist go see her you won't regret it!
more » Went in for a Root Canal and I have bad anxiety when it comes to dentists. Doctor El-Refai and her staff were excellent! Explained everything going on and made me as comfortable as possible during the long procedure! If you need to see a specialist go see her you won't regret it!
Business Response:
Hi, Michael. Your feedback is highly appreciated. Thank you for the review!