Nivine Y El-Refai, BDS, DDS, MSD Inc review summary

5  152
4  2
3  
2  
1  
13 reviews with no rating
5.0
167 reviews
5on Google, Jun 29, 2022
They do one thing - root canals. They have the latest and greatest equipment and do a fantastic job. more »
Business Response:
Hi, Joe. Thank you so much for leaving us a stellar review!
5on Google, Jun 22, 2022
I would recommend the office to everyone!!! more »
Business Response:
Hi, Teresa. We are thrilled to learn that you had a positive experience with us!
5on Google, Jun 21, 2022
Both times I visited this office I had an amazing experience. I everyone in the office was extremely polite, Dr. El-Refai was extremely professional and answered all my questions or concerns, offered me a blanket during my procedure, and the root canal I had was actually relaxing. Best experience ever. more »
Business Response:
Hi, Lee. Thanks for taking the time to share your positive experience. We truly appreciate it!
5on Google, Jun 16, 2022
more »
Business Response:
Hi, Michael. We appreciate the rating, and are glad we could provide you with a positive experience!
5on Google, Jun 09, 2022
more »
Business Response:
Hi, Matt. Your feedback is highly appreciated. Thank you so much for the review!
5on Google, Jun 09, 2022
more »
Business Response:
Hi, Jerry. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
5on Google, Jun 02, 2022
Staff is compassionate and does a very professional thorough and excellent job. I have been to Dr El rafai before and she is the best more »
Business Response:
Hi, Dan. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Google, May 31, 2022
more »
Business Response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us. Cheers, Nivine Y El-Refai, BDS, DDS, MSD Inc
5on Google, May 26, 2022
Just had a visit with Dr. Nivine El-Rafai. It was a pleasant experience. Staff were friendly and helpful. Office is a comforting environment. I had a 3D scan of the teeth in question. Cool technology. She went over the scan with me and explained everything in detail. She took the time to make sure I understood my options. Highly recommend! more »
Business Response:
Hi, Tim. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Google, May 17, 2022
My wife was a patient recently. She was very pleased with the professional and kind doctor including staff all the way to the front desk. Every step of the root canal process was explained throughout the complete procedure. My wife was comfortable and not in pain through the procedure. Also, a new technology called the Gentle Wave for superior cleaning of the tooth area was an amazingly gentle process as the name states! We definitely recommend Dr. Refai's office for Endodontitic services. more »
Business Response:
Hi, Dave. Your feedback is highly appreciated. Thank you for the review!
on Facebook, May 13, 2022
I have been a patient of Dr. El-Refai’s more than a few times in the past several years. Each and every time, my comfort and pain management are a priority. EVERYTHING is explained to me, using my X-rays and detailed imaging. I am always given plenty of time to ask questions and I get complete, detailed answers.
Dr. El-Refai and her staff are excellent at what they do!
more »
Business Response:
Hi, Karen. Thank you so much for leaving us a stellar review!
5on Google, May 10, 2022
Dr. El-Refai is so wonderful at getting me in sooner. She got me in the next day after I began with the tell tale sensitivities of a possible root canal. She is passionate about what she does and it shows! She explains things throughly and wants you have have the least pain possible and lays out options for you. She is someone I recommend to everyone for tooth pain! more »
Business Response:
Hi, Nicole. Thank you so much for leaving us a stellar review!
5on Google, May 03, 2022
I was very pleased with my visit. The entire staff was friendly and helpful. I was comfortable the entire time despite having to have a root canal done. I would highly recommend this practice. more »
Business Response:
Hi, Jeff. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Google, Apr 25, 2022
Great doctor. Great front office staff. Great technicians. If you have a serious dental issue go here. more »
Business Response:
Hi, Pat. Your feedback is highly appreciated. Thank you so much for the review!
5on Google, Apr 20, 2022
I had a great experience. Everyone was very informative and kind. They took their time and answered all my questions. more »
Business Response:
Hi, Jennifer. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
5on Google, Apr 11, 2022
I must say my experience was a breath of fresh air. Very professional and made me feel calm .Nivine is nice caring person. Very glad I got to get know her and the staff .Highly recommend them more »
Business Response:
Thank you so much for your kind words, Harry. We really appreciate you taking the time out to share your experience with us. Cheers, Nivine Y El-Refai, BDS, DDS, MSD Inc
5on Google, Apr 11, 2022
Dr. El-Refai is very kind, caring, and professional. She made sure I knew what was happening at each step and answered all my questions. more »
Business Response:
Hi, Audrey. Thank you so much for rating your experience with us so highly!
5on Google, Mar 22, 2022
more »
Business Response:
Hi, Emily. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Google, Mar 21, 2022
Dr. El-Refai and her staff are the best! They go out of their way to make sure you are made comfortable with whatever procedure you're about to have. You can tell they genuinely care! Dr. El-Refai's explanations are complete & calming. I will definitely be recommending them and won't hesitate to come back here when needed. more »
Business Response:
Hi, Lauri. Your feedback is highly appreciated. Thank you for the review!
5on Google, Mar 13, 2022
The office is peaceful and beautiful, quiet and restive. The staff is considerate and helpful. The dentist cares about her patients and their well-being, offering suggestions and recommendations as needed in a caring way.
I was pleased by all the kindness I felt in the office.
more »
Business Response:
Hi, Cheryl. We appreciate the kind words and are glad we could provide you with a positive experience!
5on Google, Mar 10, 2022
Very pleased and impressed with the professional and personal interest in their patients. Will recommend this office to all my friends more »
Business Response:
Hi, Chip. We are thrilled to learn that you had a positive experience with us!
on Facebook, Mar 01, 2022
Only day #2 but everything went 👍for my root canal. 5 ⭐️⭐️⭐️⭐️⭐️ more »
Business Response:
Hi, Bobbi. We appreciate you taking the time to write us a review. We hope you meant to choose 5 stars & clicked 1 by mistake. We also hope that ?? meant well, OtHERWISE please contact our office right away so we could help you.
5on Google, Feb 22, 2022
Thank you for caring for me and making this process as informative and easy as possible. more »
Business Response:
Hi, Michelle. Thanks for taking the time to share your positive experience. We truly appreciate it!
5on Google, Jan 31, 2022
Dr. El-Refai and her staff are easy to schedule and work with, pleasant and professional. This was not my first visit to the office, the experience is always the same.
I would highly recommend
this practice for specialized dental needs. more »
Business Response:
Hi, Kathy. We appreciate the rating, and are glad we could provide you with a positive experience!
5on Google, Jan 25, 2022
I was in so much pain and called around for a root canal. Other offices had me scheduled for 3-6 weeks out. I called Dr.El-Refai and they had me in the same day. All the staff are friendly, professional and the office is super clean. I’m so relieved they were there to help me! Post op was pretty painful (as expected) and the doctor was available after hours to talk me through next steps of the pain didn’t subside. Words can’t express how much I appreciate this entire experience! more »
Business Response:
Hi, Priscilla. We appreciate the kind words and are glad we could provide you with a positive experience!