James Kate Roofing and Solar review summary

5  207
4  5
3  1
2  
1  
34 reviews with no rating
5.0
247 reviews
5on Google, Nov 22, 2022
Very professional service.
Bryan was my representative.
He was professional, knowledgeable, patient, willing to work to my time frame, always cleared up or responded quickly to any questio
ns or concerns, and did not apply the high pressure tactics normally associated with sales. He presented early brochures and documents pertaining to the makeup and qualifications of the company, as well, information required to help the customer make a sound decision regarding their roofing installation. The Crew came did a fantastic job. Their Manager was on site to talk with me if any concerns arose. And, the one minimum issue that did rise was resolved so quickly it never became a concern. A1 company!
Only if there were more companies that took their business and customers seriously as this team!
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Business Response:
Thank you very much for leaving this review. Glad to read your installation went well!
on Facebook, Nov 13, 2022
Earned good profit from this trusted and reliable Company's. Just with any amount of your choice I made huge profit. withdraw is 100% legit, good service and they payout weekly. thanks you guys.<br /> Contact business admin now.
WhatsApp: +1(510)224-4372
Email: sheilabratton354@gmail.com
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5on Google, Nov 07, 2022
Outstanding personnel. They came at agreed time, made repairs and were completely polite and professional. I VERY HIGHLY recommend them. My neighbors had the entire roof replaced. They came my door and offered to pick up anything that might have fallen onto my property. Exceptionally nice personnel. Great job by both crews. more »
Business Response:
Thank you for the review! Taking the time to tell us how we did means a lot!! Thank you for trusting the James Kate Roofing and Solar Team!!!
5on Google, Nov 07, 2022
Excellent work and customer service. Will recommend to others and will use again when needed. Shannon was fantastic. Thanks more »
Business Response:
Thank you so much for the review! Always good to hear our team is making lasting impressions. Thank you for trusting the James Kate Roofing and Solar Team!
5on Google, Oct 28, 2022
Outstanding job. The company and the project manager for our contract, Ms. Wulff, were: very easy to work with; very professional from the beginning to completion of our project; very thorough in dealing with us and our insurance company; very helpful in our selecting from the types of roofs available, colors, etc.; and her overseeing all aspects of installing our new roof and gutters, including location prep and final clean-up. I would highly recommend them for any of your roofing needs. more »
Business Response:
Thank you very much for the feedback! We are happy to have had the opportunity and glad your project went smooth!!
5on Google, Oct 27, 2022
Using James Kate for our roof was a great experience. Our roof had to be completely replaced after a hailstorm and the company was quick to evaluate and get our roof replaced within just a couple of weeks. The interior drywall damage was also repaired and looks brand new. When we found some nails and debris in our yard after the installation, they sent their crew back out the same day to do another magnet sweep of our yard and make sure they got everything. Great experience! Dylan was great to work with. more »
Business Response:
Thank you so much for this review! We are glad your experience with the team was great!! Thank you for the opportunity.
5on Google, Oct 27, 2022
I called Brian to report a new roof leak which had developed since his team did work previously. He sent out Daniel very promptly. Daniel looked in the attic for a leaky pipe, then climbed on the roof where he found potential leak site. He fixed the place suspected to be the problem. We had a 2 1/2 inch rain within a few days without evidence of further leak.
I appreciate their fast response and professional expert work, and will use their company in the future .
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Business Response:
Thank you, Rick and Julie! It has been a pleasure to work for you, serving the Maypearl area. Bryan will be thrilled to hear you have had a great experience with us.
5on Google, Oct 06, 2022
Crystal Wulff was one of the most personable, diligent, and generally excellent sales reps that I have ever worked with for any home repair. We would like to thank her and the entire James Kate roofing team for such a smooth job and completely positive experience! more »
Business Response:
Thank you for taking the time to leave this review and trusting the James Kate Roofing and Solar team!
5on Google, Oct 03, 2022
They inspected my roof after horrible storms with wind and hail and understood my financial posture and agreed to do minor repairs that they believed would hold 3 years so I could replace roof at that time in a better financial posture. They were prompt and efficient. Even the project manager dropped by to do a quick inspection and ease a question I had. She was awesome too! more »
Business Response:
We appreciate the comment! Thank you for trusting James Kate Roofing and Solar!
5on Google, Sep 22, 2022
The folks at James Kate Construction did a phenomenal job! All aspects were top-notch, with customer service and quality of work at the top of the list. Everyone I interacted with was professional, but most of all they were just nice people. I appreciate the effort of their work and highly recommend James Kate Construction. more »
Business Response:
We greatly appreciate your taking the time to tell us how we did! Thank you for letting James Kate Roofing and Solar serve your roofing needs!
5on Google, Sep 16, 2022
great job, roof looks great. 8/2022. more »
Business Response:
Thank you for taking the time to leave this review! It was a pleasure working with you.
5on Google, Sep 08, 2022
One year after roof installation I had problems with a leak around the chimney. The representative came out and repair the roof himself for free because it was still under warranty Even though the heavy rains contributed to the leak and got it repaired before the next significant rain. more »
Business Response:
Thank you so much for taking the time to leave this review! We greatly appreciate it. We enjoyed working with you.
5on Google, Sep 02, 2022
I had water coming in thru the ceiling in the bedroom. The tech came out quickly and climbed into the hot attic. After about 15 minutes he came down and said "The roof is good, but the drain pan pipe on the HVAC unit move out of position and was draining on the attic floor and then onto our ceiling causing the leak on the bedroom floor. The tech went to the truck and came back with a caulk gun and re-installed the drain pan pipe so that it drained into the drain pan. Now that is trustworthy service more »
Business Response:
We are so happy to hear about your experience with our company! Thank you for taking the time to leave a review. It was a pleasure to work with you!
5on Google, Aug 30, 2022
I had an awesome experience with this company. Shannon was in charge of my roof installation and other repairs from storm damage. She did an excellent job from helping to file the claim from my insurance and getting the work done efficiently and in a timely manner. more »
Business Response:
We are so happy to hear about your great experience! Thank you for taking the time to write this review. We had a great time working with you!
5on Google, Aug 30, 2022
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Business Response:
Thank you for taking the time to leave this rating! It was a pleasure working with you.
5on Google, Aug 30, 2022
They were very professional. more »
Business Response:
Thank you so much for the review! We loved working with you.
5on Google, Aug 24, 2022
JK roofing did a wonderful job. Our roof & gutters look great. The crew arrived early and got the roofing job done in one day. The crew cleaned up all around the house at the end of the job. Wesley the job foreman was very professional and was here the whole time and answered any questions we had. We will recommend JK Roofing to our family & friends. more »
Business Response:
Thank you for taking the time to post this review! We had such a pleasant time working with you.
5on Google, Aug 10, 2022
Dylan and Justin were great from point A to Z. Very attentive and were on point with communicating through the whole process. Highly recommend these guys with James Kate Roofing & Solar. more »
Business Response:
Thank you for your review! It was a joy to work with you!
5on Google, Aug 10, 2022
Bryan was great to work with. Very informative and helped walk us through the process of a roof replacement. Happy with the experience. more »
Business Response:
Thank you for your review! It was a pleasure working with you.
5on Google, Aug 09, 2022
Dillon Faircloth is an asset to you company. He set the bar high for the roofing work to be done, and your employees followed his lead! Thank You for a super nice job. more »
Business Response:
Thank you Mr Maynard! What a pleasure it was to work with you! Dillon always does a great job and we will pass along the kind words to him! Thank you for choosing us for your roof replacement. We appreciate you!
5on Google, Aug 09, 2022
This was by far the best roofing company that I've dealt with. Every member of their team was very professional. Work was done in a timely manner and the clean up was impeccable. I would definitely use them again. more »
Business Response:
Thank you so much for your review! We enjoyed working with you!
5on Google, Aug 09, 2022
The service I receive from James Kate Roofing was top-notch. They were very easy to communicate with and to get a hold of when needed. The project manager laid out all the work and made sure all work was completed. All of their subcontractors were very personable and easy to communicate. The new roof looks very good and I’m very pleased. more »
Business Response:
Thank you for taking the time to write this review! It was a pleasure working with you.
5on Google, Jul 11, 2022
Bryan did the inspection and handled the insurance claim totally. He was great. At first insurance declined the new roof. Bryan met with the adjuster again and a new roof was approved. Wesley oversaw the roof installation. He was here all time and kept me informed of progress constantly. I couldn't ask for better customer service.
They made an unpleasant situation painless. If I ever have to have roof work of any kind I will call James Kate Roofing. Best customer service!!!
Betty Burkhart
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Business Response:
Hi, Betty. Thanks for taking the time to share your positive experience. We truly appreciate it and enjoyed working with you!
5on Google, Jun 17, 2022
They are very professional all around. Office staff are helpful, Bryan is on-the-ball, knowledgeable, and concerned about getting things done right. He has worked on our roof repairs before and goes a great job. Daniel arrived at 7 am and worked for 7 straight hours on our burning hot roof redoing two skylights. He was meticulous and professional. I trust them to do a good job. Don’t waste your time looking for a “cheaper” company - get the work done right by James Kate Roofing! more »
Business Response:
Thank you, Linda! What a sweet review. We appreciate your kind words, Bryan and Daniel will be thrilled to hear the feedback.
5on Google, May 27, 2022
Justin my sales rep. was awesome and meet with my insurance adjuster and made sure all damage was noted by my inspector. Wesley stay all day with the roofing team and made sure everything was done professional and they handle everything . I am very satisficed and love the way my roof turn out and would definitely recommend them and use them for in future needs. more »
Business Response:
Thank you, Carla for your 5-star review! We have enjoyed working for you. Justin and Wesley will be pleased to hear your great feedback.