James Kate Construction review summary

5  187
4  5
3  1
2  
1  
33 reviews with no rating
5.0
226 reviews
5on Google, Jul 11, 2022
Bryan did the inspection and handled the insurance claim totally. He was great. At first insurance declined the new roof. Bryan met with the adjuster again and a new roof was approved. Wesley oversaw the roof installation. He was here all time and kept me informed of progress constantly. I couldn't ask for better customer service.
They made an unpleasant situation painless. If I ever have to have roof work of any kind I will call James Kate Roofing. Best customer service!!!
Betty Burkhart
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Business Response:
Hi, Betty. Thanks for taking the time to share your positive experience. We truly appreciate it and enjoyed working with you!
5on Google, Jun 17, 2022
They are very professional all around. Office staff are helpful, Bryan is on-the-ball, knowledgeable, and concerned about getting things done right. He has worked on our roof repairs before and goes a great job. Daniel arrived at 7 am and worked for 7 straight hours on our burning hot roof redoing two skylights. He was meticulous and professional. I trust them to do a good job. Don’t waste your time looking for a “cheaper” company - get the work done right by James Kate Roofing! more »
Business Response:
Thank you, Linda! What a sweet review. We appreciate your kind words, Bryan and Daniel will be thrilled to hear the feedback.
5on Google, May 27, 2022
Justin my sales rep. was awesome and meet with my insurance adjuster and made sure all damage was noted by my inspector. Wesley stay all day with the roofing team and made sure everything was done professional and they handle everything . I am very satisficed and love the way my roof turn out and would definitely recommend them and use them for in future needs. more »
Business Response:
Thank you, Carla for your 5-star review! We have enjoyed working for you. Justin and Wesley will be pleased to hear your great feedback.
on Facebook, May 10, 2022
Justin with James Kate Roofing was a huge help as we processed and insurance claim. He was knowledgeable, easy to work with, and explained all the details of the process. The crew that came to work was phenomenal. They were so fast and cleaned up the yard and driveway very well when they were done. I’d absolutely recommend James Kate Roofing to anyone! more »
on Facebook, May 04, 2022
James Kate Roofing has been phenomenal! From our first contact with Justin, we've been impressed with his professionalism, courtesy, expertise, and helpfulness. When the need for roof replacement became apparent, we had only one company in mind because of that first meeting with Justin. They were fast, efficient, helpful, and communicative at every step of the process, and they didn't leave us to figure things out on our own at any point along the way - not even with the insurance and adjuster. They even worked with our work and travel schedules.
James Kate is amazing, and the roof looks great.
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5on Google, May 04, 2022
James Kate Roofing has been phenomenal! From our first contact with Justin, we've been impressed with his professionalism, courtesy, expertise, and helpfulness. When the need for roof replacement became apparent, we had only one company in mind because of that first meeting with Justin. They were fast, efficient, helpful, and communicative at every step of the process, and they didn't leave us to figure things out on our own at any point along the way - not even with the insurance and adjuster. They even worked with our work and travel schedules.
James Kate is amazing, and the roof looks great.
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Business Response:
Thank you, Calvin! It has been a pleasure to work for you!
5on Google, Apr 28, 2022
James Kate Roofing replaced our entire roof and did an excellent job. The crew was efficient and professional...and cleaned up thoroughly.

We especially recommend working with Mike Dedelu
k at James Kate Roofing. His professionalism, knowledge, and continued follow-up during the entire process made this a great experience. We chose to work with this company because of our initial meeting with Mike! more »
Business Response:
Thank you, Cathy! Your feedback is very important to us. Mike will be very appreciative to hear you had a wonderful experience.
5on Google, Apr 27, 2022
Very proactive in getting the evaluation and estimate done. Worked extremely well with insurance adjuster to achieve best results (for me).

Top-notch sales and service people, consistent
ly providing appropriate updates and moving the ball forward.

On-site crew was quick, thorough, and VERY clean. Coordination was excellent.

5/5, 10/10…. Would and have recommended them to friends.
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Business Response:
Thank you, Jay for your 5-star review! Shannon will be very pleased to know you enjoyed to process. It was a pleasure to work for you and provide the best service we could offer.
5on Google, Apr 26, 2022
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on Facebook, Apr 20, 2022
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Contact info:
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5on Google, Apr 19, 2022
Justin and the other staff from James Kate roofing did a great job. They were straightforward about the whole process and the project was done in a timely manner. Would definitely recommend them. more »
Business Response:
Thank you, Joshua for your recommendation! We are thrilled that you had a great experience with us.
5on Google, Apr 08, 2022
Isaac and the construction manager Daniel did an awesome job on our new roof, gutters, screens, fence and interior drywall that were damaged from a hailstorm. They were very responsive and got everything done in a matter of weeks (most was done within a week of signing the work agreement). I highly recommend using James Kate. They even made the insurance claim process a breeze. more »
Business Response:
Thank you, Bryan for your 5-star review! Replacing a new roof could very well be a stressful process, however we aim to minimize stress by providing fast, quality service with great communication between all parties involved. We appreciate you taking to time to share your wonderful feedback!
5on Google, Apr 08, 2022
Bryan Keeton with James Kate is an amazing asset to the roofing industry. I work for Angela Parker State Farm in Granbury, TX and all I needed was to determine who the manufacturer was for a Impact Resistant roof for our insured. Bryan not only did this right away, he also went above and beyond with texting me a link to see photos and any damage for our client. Believe me when I say a lot of roofers walk in our doors but none of them have every went this close to even filling Bryan's shoes. Thank you Bryan and James Kate State Farm appreciates your service and dedication to this " high claim industry". Jennifer @ State Farm more »
Business Response:
Thank you, Jennifer! What a blessing this is to have an insurance agent leave a 5-star review! We appreciate your honest review! Bryan will be thrilled to hear this feedback.
on Facebook, Apr 07, 2022
The excellent professionalism and care that was given to us led by Jade Barrera more »
5on Google, Apr 07, 2022
James Kate is always helpful. They did work on our roof a few years ago. There was some damage from a recent storm and they came out and fixed it for us very quickly. more »
Business Response:
Thank you, Jacob for leaving us a 5 Star review! Making sure our homeowner's roofs are well maintain throughout the years is top priority!
on Facebook, Mar 31, 2022
Great Folks Over There at James Kate Roofing! more »
5on Google, Feb 28, 2022
James Kate Roofing did a great job on my roof and fence, and I'd like to thank Bryan Keeton who worked on our roof and fence. He upgraded our roofing material and personally paid for the warranty extension more »
Business Response:
Thank you, Mr. Leng, for your 5-star review! Bryan will be excited to hear your feedback. We appreciate you choosing James Kate Roofing.
5on Google, Feb 14, 2022
Bryan Keeton, the job foreman and main worker , was excellent. His initial evaluation uncovered problems not found by another bidder, so his evaluation was very thorough and accurate. He kept frequent contact with me and with sub-contracting gutter crew. He was polite, expert, and actually did most of the work himself. The work was done quickly but carefully in spite of some minor delays due to snow and ice. I will definitely seek this company again for any roof issues!! more »
Business Response:
Thank you, Rick and Julie! It has been a pleasure to work for you, serving the Maypearl area. Bryan will be thrilled to hear you have had a great experience with us.
5on Google, Feb 02, 2022
James Kate Construction was a pleasure to work with. All of the employees with whom we interfaced were very cordial, professional and went out of their way to be helpful. I was very impressed with the quality of their work and attention to detail. Shannon, in particular, was very communicative and kept us informed of every aspect of the many repairs they were responsible for. I would definitely contact JKC again if we had similar repair needs in the future. more »
Business Response:
Thank you, Dave! It has been a blessing to provide for you a new roof and a great experience. We appreciate you choosing James Kate Roofing.
5on Google, Jan 31, 2022
Working with James Kate was a great experience. Justin, the project manager, was awesome to work with and did not hesitate to answer any questions (however stupid they might have been) in the lead up to the work. He was very responsive and never hesitated to explain any part of the process in a clear and professional manner. It also didn’t hurt that he was a Cowboys fan which made for great non-roof conversations. The crew that performed the work were very fast and very thorough in the cleanup after the work was complete. The only sign that anyone had been at my house was the shiny new roof they left behind. I would recommend them to anyone needing their roof replaced. more »
Business Response:
Thank you, Mr. Mendoza, for your great feedback. It has been a pleasure to work for you and provide that shiny new roof.
5on Google, Jan 24, 2022
I can't even begin to explain how much I appreciate James Kate Roofing and the work they do. We needed our roof replaced and wanted to make sure we went with a reputable roofer. Our neighbors had recently replaced theirs too and had a James Kate sign in their yard so I checked with the neighbors about their experience and they loved James Kate Roofing and specifically about Shannon Lambert. I also did my due diligence online and saw that James Kate Construction has an A+ rating with the Better Business Bureau and has quite a number of great reviews. I reached out to them and Shannon Lambert contacted me very quickly and explained the whole process and answered all my questions. Shannon worked with our insurance company directly and make the process VERY easy for me. She even gave me input on colors of shingles and gutters/downspouts when I asked for it as I was wanting something different than what we had. She honestly seemed like more of a friend than just a contractor. So the experience with our house was amazing. But what was above and beyond in my book was that I called Shannon to see if they had any recommendations on roofers in the Austin area because my 89 year old mother needed to get her roof replaced as part of the negotiation on selling her house down there and had about 2 weeks to do it without jeopardizing her closing day. I was hoping that maybe I would get a company name or two, but instead Shannon checked with the James Kate roofing team and they decided they were willing to take a day trip down to Georgetown just to take care of my mom's roof. That was completely unexpected and such a blessing because there was nobody living in the house at the time that could coordinate things and I had to do everything from Dallas. Shannon borrowed a spare key from me and took over. They got the new roof on even though we hadn't figured out how the payment process was going to work with my mom's insurance and bank yet. James Kate will be our always and forever go-to for roofing from here on out!!! more »
Business Response:
Thank you so much for your 5-star rating! We will share with Shannon and the James Kate Team! It was such a pleasure to work for you and help with your mother's roof in Georgetown.
on Facebook, Jan 17, 2022
From the time Bryan inspected the roof till he inspected the finished painting of the interior walls of our home, he kept us updated and up front about the whole process. The whole James Kate team made the experience easy to understand and within budget. No surprises or extra fees. Definitely will recommend James Kate construction to anyone needing a trusted inspection and repair of their home. Five stars for sure! more »
Business Response:
Thank you, Mr. Barr, Bryan has always been great with communication with our customers. We love and appreciate you taking the time to write this review.
5on Google, Dec 01, 2021
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Business Response:
Thank you, David for your 5 Star Rating! It was a pleasure working for you and your family.
5on Google, Nov 30, 2021
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Business Response:
Thank you, La Keisha for your 5-star rating! Thank you for entrusting James Kate Construction.
5on Google, Nov 30, 2021
Bryan Keeton has been a pleasure to do business with, always available and excellent communication. Every project has been excellent from beginning to end. Honest and great to work with. His office staff is always friendly and kind. I would highly recommend calling him for your construction and Roofing needs.
Karen Bolin
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Business Response:
Thank you, Karen for this sweet review. It has been a pleasure to work with you. Bryan will be thrilled to read this. We appreciate your recommendation.