Loris Mario
What a refreshing change! I called this office as a new patient with an emergency (infected tooth that had to be extracted), and the phone was answered on the 2nd ring by a live human being, "Cathy". …I could tell she was smiling over the phone - she was caring and concerned and I was given an appointment for the next morning at 9:00 am. And her directions were hilarious - every landmark was a food place - she said she's a visual person and I would understand when I see her. She spoke like a regular person not like a robot reading some script (I actually saw this in another office). When I walked in, she greeted me with a smile and not with a growl like I was a big pest! And this happens almost everywhere else I go - they turn their backs like patients are annoying or like we have "Bubonic Plague". She was professional, yet not stiff and uncaring but compassionate and was an all around lovely person. She genuinely enjoyed her job! How novel!!
And then I met "Sue", the surgical asst, office bookkeeper, dental hygienist, and I'm sure there were several other hats that she wears. She was amazing! And she's held this position for over 50 years and I could see why. She stayed with me the whole time that the numbing stuff took to kick in. She wasn't going back and forth between 2 or 3 patients, or answering phones or charting a pile of files. I was her focus, and although we have never met, we talked like old friends. She wasn't in a hurry or rushed or distracted by anything else, we just gabbed. And she loved her job and her staff as well and it showed!
And then Dr. Slow came in - all I can say is "Holy Cow"! (Phil Rizzuto) I've never met another dentist/doctor like him! He came into the exam room with a big smile (behind a mask) actually shook my hand! That hasn't happened since before Covid and not very often at that. Again, he was smiling and happy and joking and before I knew it my tooth was out! There was absolutely no pain and I was sent home with all kinds of supplies, samples, and information. I can't wait to go back for a cleaning! Boy that's not a sentence I say very often. And the cherry on the top was that Dr. Slow called me the next day to see how I was (That's real old school). His bedside manner was amazing! He really reminded me of how doctors used to be. Now it seems that patients are treated like lepers. I had pretty much given up on all of them. He gave me back some hope. And I will recommend him and his office to everyone I know!
more » What a refreshing change! I called this office as a new patient with an emergency (infected tooth that had to be extracted), and the phone was answered on the 2nd ring by a live human being, "Cathy". I could tell she was smiling over the phone - she was caring and concerned and I was given an appointment for the next morning at 9:00 am. And her directions were hilarious - every landmark was a food place - she said she's a visual person and I would understand when I see her. She spoke like a regular person not like a robot reading some script (I actually saw this in another office). When I walked in, she greeted me with a smile and not with a growl like I was a big pest! And this happens almost everywhere else I go - they turn their backs like patients are annoying or like we have "Bubonic Plague". She was professional, yet not stiff and uncaring but compassionate and was an all around lovely person. She genuinely enjoyed her job! How novel!!
And then I met "Sue", the surgical asst, office bookkeeper, dental hygienist, and I'm sure there were several other hats that she wears. She was amazing! And she's held this position for over 50 years and I could see why. She stayed with me the whole time that the numbing stuff took to kick in. She wasn't going back and forth between 2 or 3 patients, or answering phones or charting a pile of files. I was her focus, and although we have never met, we talked like old friends. She wasn't in a hurry or rushed or distracted by anything else, we just gabbed. And she loved her job and her staff as well and it showed!
And then Dr. Slow came in - all I can say is "Holy Cow"! (Phil Rizzuto) I've never met another dentist/doctor like him! He came into the exam room with a big smile (behind a mask) actually shook my hand! That hasn't happened since before Covid and not very often at that. Again, he was smiling and happy and joking and before I knew it my tooth was out! There was absolutely no pain and I was sent home with all kinds of supplies, samples, and information. I can't wait to go back for a cleaning! Boy that's not a sentence I say very often. And the cherry on the top was that Dr. Slow called me the next day to see how I was (That's real old school). His bedside manner was amazing! He really reminded me of how doctors used to be. Now it seems that patients are treated like lepers. I had pretty much given up on all of them. He gave me back some hope. And I will recommend him and his office to everyone I know!
John Mastroianni
An absolutely wonderful practice! Knowledgeable, professional, caring, and compassionate! That’s why I drive 45 minutes to see them!…
more » An absolutely wonderful practice! Knowledgeable, professional, caring, and compassionate! That’s why I drive 45 minutes to see them!
Shelley Gallimore
I've been going here for years. Actually enjoy going to the dentist. Excellent staff. Caring attitudes. Exam rooms are very comfortable. Awesome!…
more » I've been going here for years. Actually enjoy going to the dentist. Excellent staff. Caring attitudes. Exam rooms are very comfortable. Awesome!
Debra C.
As always EXCELLENT service😁…
more » As always EXCELLENT service😁
ejs1026@optimum.net S.
I have been very pleased with the dental care I have gotten from Dr. Marcus, his dental assistant, Ranita, and from the dental hygienist, Nancy. They are all very competent and caring.…
more » I have been very pleased with the dental care I have gotten from Dr. Marcus, his dental assistant, Ranita, and from the dental hygienist, Nancy. They are all very competent and caring.
Kelly Marie
Friendly and professional staff. Excellent service. Highly recommend this practice. Been going for many many years. Sue is amazing! Xo ♥️…
more » Friendly and professional staff. Excellent service. Highly recommend this practice. Been going for many many years. Sue is amazing! Xo ♥️
Brienne of Tarth
Kind, courteous staff. Great experience!…
more » Kind, courteous staff. Great experience!
Laura Snow
Best dentists ever. Extensive hours of operation. Highly trained staff with longevity. The team at the front desk could not be more helpful and somehow seem to remember everyone and personal details. …Take lots of insurance. And most importantly to me right now, are very conscientious of the health of their patients around COVID. We have children too young to be vaccinated and I work in a nursing home. Grateful they are still masking while my kids are in the waiting room.
more » Best dentists ever. Extensive hours of operation. Highly trained staff with longevity. The team at the front desk could not be more helpful and somehow seem to remember everyone and personal details. Take lots of insurance. And most importantly to me right now, are very conscientious of the health of their patients around COVID. We have children too young to be vaccinated and I work in a nursing home. Grateful they are still masking while my kids are in the waiting room.
Victoria C.
The office staff; assistants, hygienist and Dr. Marcus always make me feel comfortable and at ease. I actually look forward to my visits knowing that they will provide excellent care. …
more » The office staff; assistants, hygienist and Dr. Marcus always make me feel comfortable and at ease. I actually look forward to my visits knowing that they will provide excellent care.
Elizabeth Bray
Awesome always nice, staff is great and kind I am always comfortable.…
more » Awesome always nice, staff is great and kind I am always comfortable.
Glenda McLean
They are thorough and very pleasant. I could go to sleep while they work on my teeth. Dr. Marcus and his entire staff are phenomenal.❤️…
more » They are thorough and very pleasant. I could go to sleep while they work on my teeth. Dr. Marcus and his entire staff are phenomenal.❤️
Andrew C.
As usual, professional courteous, skilled and engaging. …
more » As usual, professional courteous, skilled and engaging.
Sallie Alexander
Dr Montiero and her tech take very good care of me and keep me apprised of each step. Kathy at the desk always informs me as to the financial part. No surprises here. I would recommend them to everyon…e.
more » Dr Montiero and her tech take very good care of me and keep me apprised of each step. Kathy at the desk always informs me as to the financial part. No surprises here. I would recommend them to everyone.
Lynne Collins Cross
Well, what can I say. I just Love my dentist and his caring staff. Everyone is so pleasant and nice it’s makes me want to come back every time! Cheers to a team for a job well done!!!💐💐💐…
more » Well, what can I say. I just Love my dentist and his caring staff. Everyone is so pleasant and nice it’s makes me want to come back every time! Cheers to a team for a job well done!!!💐💐💐💐
Dante Mariconda
I Always have a good experience when visiting the office, the staff is great! everyone knows exactly what their doing, Dr. Marcus is very professional at what he does! Allison is the best hygienist I …ever had!
more » I Always have a good experience when visiting the office, the staff is great! everyone knows exactly what their doing, Dr. Marcus is very professional at what he does! Allison is the best hygienist I ever had!
Joel B.
Excellent as usual. Friendly, competent staff.…
more » Excellent as usual. Friendly, competent staff.
John T.
Usual positive experience. Office Staff is great for scheduling appointments.
Hygienists put you at ease and perform through teeth cleaning.
Dentist always available to review and answer …any questions.
more » Usual positive experience. Office Staff is great for scheduling appointments.
Hygienists put you at ease and perform through teeth cleaning.
Dentist always available to review and answer any questions.