Columbus Bath Design review summary

5  260
4  7
3  
2  
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21 reviews with no rating
5.0
288 reviews
5on Google, Sep 17, 2023
We had our master bath completely remodeled by Columbus Bath Design and we are so pleased with the entire experience and the finished result. The salesperson, Darrell, was super responsive and never pushy. Andy and Keith did a fabulous job on the remodel. They took such care to clean up each day. They had the attention to detail on the project that I would, if only I knew how. True craftsmen that take pride in their work. I was very nervous during the search process about finding a company that would do quality work. I am happy to say that we found the right company. When we are ready to do the hall bath we will not be looking at any other companies. more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5on Whiteboard Marketing Reviews, Sep 14, 2023
We remodelled all our bathrooms after 24 years. Had a wonderful experience working with Columbus Bath Design staff. They were very professional and all work was completed on time and with quality. Will hire them again. I have already refered them to several friends. more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
5on Whiteboard Marketing Reviews, Aug 28, 2023
Columbus Bath Design was a wonderful experience from start to finish. Each one of the members of this company that I had the opportunity to interact with gave us upmost care and quality of service. Brad did an amazing job in patiently helping us pick out all of our materials. Matt was the lead installer on our bathroom, and he was helped by Keith and Clayton. All were wonderful to have in our home. An extra shout out to Matt as he went the extra mile for us on a few things that needed done. Because of the way that he listened and responded to our inquiries and requests, we felt very confident that he was going to do things the way we wanted. He carefully laid rugs each time he was here and left my house after working long hard days without a mess. I was truly amazed. When my husband and I bought this house 23 years ago, we knew that this bathroom needed updated and remodeled. As a family of 5, we have only had 1 working shower all these years. It is truly a dream come true to have this bathroom done. Columbus Bath Design made it affordable for us to have a beautiful bathroom that we confidently feel was done correctly. Further, there were a few things that I noticed that needed corrected. Mistakes happen. The difference is how a company handles those mistakes. Michelle was extremely gracious and stood by her word and immediately fixed the things that needed corrected. This was impressive. More companies should learn from Columbus Bath Design. They give you a quality job without a hassle and at an affordable price. We cannot say enough good things about this company. We are starting to save our pennies in hopes to fix our other bathroom. When we do have the money saved, you can be certain that we will be choosing Columbus Bath Design. Many thanks for a job superbly done! more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
5on Whiteboard Marketing Reviews, Aug 27, 2023
Thanks for a great job. The new bath looks/functions so well for what we needed. more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
5on Whiteboard Marketing Reviews, Aug 24, 2023
We are delighted with our newly remodeled bathroom. The CBD crews did an outstanding job and were punctual, very efficient and professional throughout the construction process.
We are very pleas
ed with our overall experience (new flooring, plumbing and large shower installation) with the Columbus Bath Design Team and glad we chose them. We randomly visited their showroom and was treated very professionally which continued throughout construction project. We highly recommend you check out the Columbus Bath Design team of professionals. more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
5on Whiteboard Marketing Reviews, Aug 14, 2023
Punctual, efficient, professional. The crew did a fantastic job! more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
5on Whiteboard Marketing Reviews, Aug 07, 2023
The service was outstanding, there prices literally thousands less than the competition they were on time and finished in less than 6 hrs. Thank you Michelle Matt and Kevin more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
5on Whiteboard Marketing Reviews, Jun 12, 2023
We absolutely love our new shower. The guys who did the install did an exceptional job. Where they had taken down the old tile (poorly done years ago), it tore up part of the ceiling and they did a great job of patching it up, I only had to paint the ceiling. They also matched up my trim work for me and fixed the floor where there had been a leak. They even rerouted our plumbing for the shower head so that the shelve could be put under it. The guys were informative, professional, and very friendly. The Door came in about 10 days later, earlier than expected, and once again the guy who did the install did a great job as well. We just couldn't be happier. GREAT JOB ALL AROUND! Thank You!! more »
Business Response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon.
5on Google, May 27, 2023
Beautiful and exquisite showroom with gorgeous bathroom design options. more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
5on Google, Mar 18, 2023
Great experience and our shower looks fabulous! Photos shown are before the door was added. more »
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.
5on Google, Mar 08, 2023
A great business starts with great people, and that's what we found at Columbus Bath Design. Everyone we worked with was friendly, helpful and caring.
We undertook a major master bathroom r
emodel (over 400 sq. ft.!) with Columbus Bath Design and ended up with a masterpiece. CBD showed up when they said they would, completed the work on time, and the quality of the work is simply fantastic. The CBD crew takes obvious pride in their work and their attention detail is representative of the master craftsmen they are. We couldn't be more pleased.
Absolutely highly recommended!
more »
Business Response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.
5on Whiteboard Marketing Reviews, Feb 28, 2023
I absolutely love my bathroom remodel! My experience from the initial visit to the showroom to the finished remodel was excellent! Experienced professionals did an amazing job transforming my bathroom into a beautiful, modern spa like space which is exactly what I wanted. Thank you! more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
5on Google, Feb 23, 2023
Columbus Bath Design just finished a full bathroom remodel and did an amazing job. New tub/shower, vanity, mirror, commode, fixtures and floor. From the initial consultation/estimate to the install it was stress free. They are fair with their pricing and provided a detailed breakdown of all the costs up front. Everything was done on time and on budget. We would certainly hire again for any future work and highly recommend using them for any bathroom renovation needs. more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5on Whiteboard Marketing Reviews, Feb 14, 2023
We were looking to do just a shower glass remodel. Not a good fit for CBD, but Darrel King was very helpful and gave us some good advice. more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
5on Whiteboard Marketing Reviews, Jan 26, 2023
What an incredible job! We had been looking for over a year for a company to make our vision come alive. They not only did that, but they also provided great ideas to make our vision even better. The attention to detail was evident in everything they did. They are also good people, which was very important to us. I would highly recommend them to anyone. Quality, good people, innovative - what else can I say! Thank you to Joey and the crew! more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
5on Google, Dec 19, 2022
I am a contractor and one of my workers threw away a small panel piece. Homeowner called and spoke with Darrell King and he helped us out tremendously! Thank you very much. I will highly recommend you to my customers! more »
Business Response:
Thanks for recommending our team!
5on Whiteboard Marketing Reviews, Nov 27, 2022
We love our new master bathroom! Michelle and her team at Columbus Bath Design are amazing. Michelle's team renovated that bathtub shower surround at my prior home in 2003-ish; and it still looked great when we sold that home in 2021. This time, they renovated the whole master bathroom - bathtub to spa shower, comfort height double sink and toilet, and beautiful finishes. We placed the order in April, with an August 2022 date. They were there as scheduled, and in/out in less that two days. We recommend Columbus Bath Design without hesitation. more »
Business Response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon.
4on Google, Nov 21, 2022
more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5on Whiteboard Marketing Reviews, Nov 20, 2022
We've had Columbus Bath Design remodel 3 bathrooms from 2019 through 2022, and in all cases, we were very happy with everything from design to completion. I would use them again without any reservations and can highly recommend them. more »
Business Response:
We are glad you've enjoyed your time with our team. Thanks for choosing us!
5on Whiteboard Marketing Reviews, Nov 04, 2022
Super experience with Columbus Bath Design. Practical design recommendations, quality materials, timely communication, excellent workmanship. The technicians were prompt, worked efficiently, were courteous and respectful of our home. Great experience working with the owners Michelle and Joey. If your looking to remodel or upgrade your bath, give this team an opportunity to earn your business! more »
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
5on Whiteboard Marketing Reviews, Nov 02, 2022
We were extremely happy with Columbus Bath Design. Their work was high quality, the materials were high quality, they were pleasant and on time. The crew always cleaned up after they finished for the day. It was an excellent value for the money and we would use them again in a heartbeat. more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
5on Whiteboard Marketing Reviews, Oct 22, 2022
Darrel didn’t push he gave us a very good estimate ( others were $5,000 higher ) told us what to expect with the process and installers . Oh the installers I can’t say enough about them !! What they did in one day !! Clayton is so knowledgeable and the others ( can’t remember their names but all of them were fantastic) . We felt comfortable with them in our home and they went way beyond what they had to to make sure everything was fixed properly even when it wasn’t their job to do .
Every single employee of Columbus Bath Design had absolute respect for the company and the owner Michelle , after speaking to Michelle they are all a team and nothing but respect for all who is involved with this company and it shows !! Our bathroom is wonderful, beautiful and it took a week !! They tore out all the drywall fixed plumbing issues and did it within our budget!! From Darrell the installers the painter to even paying I have so much to be thankful for and not one stressful moment !! I highly recommend Columbus Bath Design!!
more »
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
5on Whiteboard Marketing Reviews, Oct 21, 2022
We just remodeled our hallway bathroom and made it a Jack & Jill bathroom (making it an attached from two bedrooms). Working with Michelle, Joey and the entire crew was an absolute pleasure for us. Tub to a standing shower conversion project was started & finished right on time and with very quality materials. This is our third bathroom projects with Michelle's company (2-in the old house & 1-in the current home) and looking forward to remodeling our master bath next year. Their pricing is very reasonable (not too cheap nor too expensive), but you get what you pay for! They have done an impressive & a fantastic job and we love our new bathroom. Absolutely gorgeous! more »
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
5on Whiteboard Marketing Reviews, Jul 28, 2022
Great experience with the team at Columbus Bath Design. From their expertise during the planning stage, to the professionalism and workmanship of the install crew, I would highly recommend Columbus Bath Design for any bath project. more »
Business Response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.
5on Google, Jul 24, 2022
The last two weeks was the final planned interior project at our home. 12 years of improvements done!

Primary walk in closet. Primary en-suite bathroom and hall bathroom.

I c
ouldn’t be happier! Before and after photos show the transformation from 1982 to 2022.

Thank you Columbus Bath Design by Luxury Bath

The attention to detail and partnership from design to the final drawer pull is unmatched. The crews were professional, efficient, kind and clean! Michelle was with us every single step.

They made this dream an affordable reality.
more »
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.