Windward Hyundai | Auto Repair at 46-201 Kahuhipa St - Kaneohe HI - Reviews - Photos - Phone Number

Windward Hyundai

4.8
268 reviews
Auto Repair
 46-201 Kahuhipa St, Kaneohe, HI 96744US

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All reviews summary

4.8
268 reviews
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  • 216 reviews4.8
  • 28 reviews4.8
  • 23 reviews4.7
  • 1 review5.0
5on Facebook, May 21, 2018
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5on Facebook, May 20, 2018
I recently bought my jeep from windward chrysler jeep hyundai and tje service was excellent the staff were very helpful and respectful. Quintin, donny and mikey g you guys are awesome, thanks! more »
5on JackPine Media, May 16, 2018
had a truly great experience at this dealership. knew going in my credit was a reck and they got me financed when all the other dealerships on the island turned me away. Mahalo Windward! more »
5on Edmunds, Dec 26, 2017
Excellent Customer Service
I recently purchased a 2017 Dodge Durango from this dealership and let me tell you they do everything and anything to make your dream purchase happen. They have very e
xcellent customer service and give amazing deals. more »
5on Edmunds, Sep 15, 2017
Lou and this dealership are amazing
I took my car in for but I thought might be something very involved and costly. Lou diagnose the problem got it fixed in record time and noticed that my rear
windshield washer was leaking. He fixed that as well simply because it wasn't right. Lou was proactive and took care of a problem I didn't even know existed and did it simply and completely and without cost since it was under warranty. Employees like him are hard to find in this day and age and with so many places to get your car fixed cheaply. The fact that they had the proper equipment and diagnose the situation efficiently and as I said before we're proactive in fixing the situation that I didn't even know about. I would highly recommend this dealership to anybody that needs to have a problem diagnosed. I'm not just talking about the products that they sell like Dodge, Jeep, Chrysler, Ram, or Hyundai. With service advisors and technicians that do amazing work and do it properly the first time I think it's invaluable and in the long run is less expensive then going to a cheap place that kind of sort of knows how to fix your car but doesn't have the proper tools to do it right and all they end up doing is patching your car together and voiding your car's warranty because they're not certified to work on your car. I salute you Windward Auto and thank you for the job well done. I would highly recommend this cast of skillful advisors and technicians to anybody with a Car Care problem. more »
5on Edmunds, Jun 30, 2017
Efficient
Oil change and tire rotation done efficiently and on time.
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5on Facebook, May 05, 2017
First time leasing a vehicle and the experience was phenomenal. Thank you Giraud, Bobby and Sean for helping me make one of the best decisions. I absolutely love my new Santa Fe. Keep up the great work.
Mahalo,
Daniel Kim
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Business Response:
Thank you so much for the great review. We do our best to offer you great quality service. We hope you tell your family and friends. Mahalo and enjoy the weekend.
5on Edmunds, Apr 09, 2017
46,000 mile servicing
Continue to receive excellent customer service from Lou Pelekai service manager and Hiram the shuttle guy who is always courteous. I'd like to thank all the technician
s too. Thank you, suzette more »
5on Edmunds, Mar 31, 2017
Excellent Customer Service
I scheduled an appointment to service my vehicle and also a safety check. Fom the time I drove into the driveway. till I was completed, Kimo, my customer service agent
, was very attentive. He called me several times to keep me updated on the progress of my servicing. He was very friendly and courteous. Great Customer Service! Mahalo Kimo! more »
5on Facebook, Mar 26, 2017
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Business Response:
Aloha Mica, Thank you so much for your awesome rating. We hope can always service you to the best of our ability. Mahalo.
4on Facebook, Mar 18, 2017
Nice salesman. My friend bought a car! A Nissan Altima. Sweet ride! more »
Business Response:
Aloha Christine.. Thank you so much for all the love and support.
5on Facebook, Feb 15, 2017
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5on Facebook, Feb 03, 2017
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4on Facebook, Jan 24, 2017
I was impressed....Jonny's knowledge is amazing, his willingness to go out of his way to assist shows his character! And his not overly pushy !! Which makes the experience much more pleasant than U would think !! Give him a try u will be pleasantly surprised!! more »
4on Edmunds, Oct 16, 2016
Oil and lube
Always very personable, attentive and considerate making me feel right at home while my car is being serviced. Happy to be with this dealership.
more »
5on Edmunds, Jun 16, 2016
Good experience buying a new car.
Purchasing a new Hyundai Azera was quite painless at Windward. All employees I cam in contat with were pleasant and easy to deal with. Test drove two models, of
my choosing, and got no high-pressure sale pitches. Still had to go through the dance to settle on an acceptable, to me, price. more »
5on Edmunds, May 13, 2016
Excellent service
Lou Pelekai has been very courteous and professional for all my hyundai servicing and questions that never left unanswered. Thanks to the technicians for doing the best they do
. Also to Hiram the shuttle man for being so friendly and hospitable. Thank you Windward Hyundai! more »
5on Edmunds, Apr 21, 2016
Great customer service!
I'm happy that I bought my car at windward Hyundai. they really take care of their customers and it is a one stop shop for everything I need Best experience with any
car dealer so far. Highly Recommended! more »
5on Edmunds, Oct 28, 2015
Awesome Service
Thank you Leila for your awesome customer service. Truly going up and beyond. It really feels as though you enjoy your being there at work. Awesome training to the leadership at
Windward Hyundai, Because we all know that the staff is only as good as their leader.
Keep up the great customer service and they will continue to come... Have a great day!
Aloha,
Michelle Pestano
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4on Facebook, Oct 17, 2015
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4on Edmunds, Oct 15, 2015
Summary of 4 year service experience
I think the dealership has held up it's end quite well. Certainly this dealership is head and shoulders over the Toyota Dealership(s) here, they are all
owned by one company and Hawaii is the only State where consumers have no choice but buy their Toyota from one dealership. My only objection is that they do not do loaners, rather they provide pickup service. certainly there have been some rough spots, but most have been due to Hyundai of America failing to properly support their dealership. I waited almost two months for a new radio, it failed on me twice. The other "rough" spot is the "free" checks, I caught the dealership pencil whipping them once, my tires V-speed rated with 25+K miles passed with flying colors and two weeks later when I got a flat, they were too worn to fix. Obviously, the check was done in haste, if it was done at all. Unscheduled maintenance is accommodated if possible-I have had three instances, and all three were done in very short order. I particularly like that the warranty wisely recommends routine maintenance every 5K miles, instead of every 3K miles. This can be done without an appointment and usually is accomplished within 30 minutes. There is a crew dedicated to performing only routine maintenance during the peak hours. I have actually done it on my way to work, knowing that my chances of getting out in time are very high. The only other criticism I have is that paying is a paper orgy-there are three forms to sign in addition to a charge slip and I can't imagine what kind of filing system requires three signed hard copies...something that should have disappeared a decade ago...at least. The reason I mention it, is that the transaction time is extended by all this paperwork, so paying can be a time consuming process if there are people paying in front of you in the line. I have not seen an improvement in this process in the 4 years that I have been servicing my car at this dealership. more »
5on Facebook, Oct 03, 2015
The people were great! Jay Lee was a great salesman and very knowledgeable about the Hyundai cars. We leased a 2016 Hyundai Elantra from him. This dealership has great benefits that came with our car like lifetime warranty on the tires and engine, free carwash and ofcourse Hyundai 10 yr 100,000 warranty. Can come in for oil change with no appointment necessary. Plus really friendly and got a great deal. No pressure attitude- awesome. I would recommend them if looking for a new car. more »
5on Edmunds, Jun 27, 2015
Service June
Kim provided excellent customer service skills. He was thoughtful and his demeanor was reassuring. Because of this experience I would come back again and recommend this dealership t
o my friends. Thank you so much. more »
5on Edmunds, Jun 18, 2015
customer service
I am pleased with the great customer service, attentiveness and no pressure experience by salesman Jay Lee.
more »
5on Edmunds, May 20, 2015
Excellent
The service was fast, and painless! Courteous and efficient!
more »
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Google reviews summary

4.8
216 reviews
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433
  
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46-201 Kahuhipa St, Kaneohe, HI 96744
Auto Repair
Today 8:00 am - 9:00 pm

About

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Windward Hyundai in Kaneohe, HI carries the newest 2017 Hyundai vehicle models and quality pre-owned cars for sale. We have your automobile needs covered with a full-service auto maintenance and repair center, parts department, affordable financing and more. Come and visit our new and used car dealership serving Honolulu to see how we can help you get into your Hyundai dream car, today!more »

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