Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7483 reviews73 reviews have no rating
- r
Was having a problem with a very annoying pop up that just wouldn’t go away. Reached out to tech support and they were able to resolve the issue. Then they even checked back to make sure things were working correctly. Great job, thank you!!
- m
Excellent company that provides multiple services in one app and desktop. From reviews, to referrals and social media posting, Birdeye does it all. No need to pay for two or three companies. Birdeye has you covered and their customer service has been excellent.
- p
The person training me on bird eye was great. I am looking forward to getting more reviews for our business.
- b
Great platform to help generate reviews and communicate with customers
- r
- d
Great experience, customer service is outstanding!
- s
Birdeye has done great things for our Reputation Management. Most of all, the customer service is top notch!
- k
Great review corporation..I have 395 reviews of my company.Cant do better without them
- j
Karan and team were excellent and provided great customer to help make the process seamless. Thank you Birdeye team.
- d
We had a great onboarding experience, company is easy to work with and provides a valuable service
- h
Great experience setting up and super helpful software!
- v
Great company Pragya provides excellent service.
- a
Birdeye ReviewUse Cases and Deployment Scope - I use it for reputation management. Especially when negative reviews come in, Birdeye is great about notifying me right away, which allows me to notify the business right away. I also love recommending the QR codes and sharing reviews on social media platforms and the Google My Business page. Another cool feature I like to use is AI features throughout the software.Pros - QR Codes -Tracking -Notifying of negative reviewsCons - More colors for review platform -more options of designs for posting reviews on social media pagesLikelihood to Recommend - Best suited for stay on top of reviews that come in, where they are placed/being tracked, and how responsive we can be about the reviews that come in. Allows for connections of listings where reviews can be shared, like Facebook and Twitter.Return on Investment - allowed for more people to trust the business -higher rankings in Google searchesAlternatives Considered - N/A
- m
Love working with Birdeye for our roofing business. Very easy to work with!
- i
- r
Thorough on boarding and very clear on every aspect Love bird eye system
- a
Everyone was so helpful, from the sales support to onboarding support, I felt fully informed about the product and how to use it. The Birdeye app and website dashboard are easy to use and intuitive. I love the product and the additional features like AI responses to reviews that are professional and warm. I highly recommend Birdeye!!!
- p
AMAZING!!! Would really recommend this company to everyone
- a
- c
The on boarding experience was easy and well explained. It was a great experience!
- u
I had the opportunity to work with Hitesh, and I must say that he exceeded my expectations. Throughout our collaboration, he proved to be highly adaptable and accommodating, making the entire process smooth and effortless. I truly appreciate his flexible approach and willingness to go the extra mile. I am eagerly anticipating the outcome of the strategy that Hitesh helped implement. With his expertise and dedication, I am confident that the results will be outstanding. I am grateful to have had the chance to work with someone as professional and easy to work with as Hitesh.
- k
- p
Pragya Awasthi, has been amazing at helping me with learning Birdeye. It’s a pleasure to talk with her. She’s super knowledgeable and supportive. I really appreciate her time.
- t
Pleasure dealing with Dinh Anh Mai our family business has benefited from the services. Tim from Nitro Crew Wheels and Tyres
- c
Our journey with Birdeye has been nothing short of outstanding. As a small family-owned business, Nitro Crew Wheels & Tyres sought a tool to enhance our communication with customers, and Birdeye surpassed our expectations. Led by Dinh Mai, the Birdeye team showcased exceptional professionalism and expertise from the start. They streamlined our communication channels, facilitating seamless engagement across various platforms. Their meticulous attention to detail and commitment to quality were evident throughout the process. Thank you team. 👏