Clairmont at Hillandale Apartments's cover image

This profile has been claimed by the business owner or representative.

Clairmont at Hillandale Apartments

4.4

About this business

Location details

2901 Bertland Ave, Durham, NC, 27705, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4315 reviews
Select a rating
Twyla S.'s profile image
Twyla S. 
a week ago

Shaniya was great! She was professional, courteous, kind, & very patient with me. I’m of the age that I ask my grandchildren for help with my phone, my TV, Shaniya was that kind of helpful. I really appreciated that. 

Business response:

Hi Twyla - we're so glad Clairmont at Hillandale was the right choice for you and that Shaniya was helpful throughout your move! We hope you love your home here and are always happy to help if you have questions or concerns. We appreciate your business! 

Johann Grace E.'s profile image
Johann Grace E. 
a month ago

My move‑in application process was smooth, even though I was coming from overseas. Assistance through the website was readily available, and I truly appreciated how organized the entire application was. Aside from the well‑maintained apartment units, Melissa was wonderful to work with—she guided me through each step of my move‑in day with great care, which my siblings and I deeply appreciated. 

Business response:

Fantastic news, Johann! We know finding a new home can be stressful - especially during such a big move. It is wonderful to see your experience was smooth and that Melissa was so helpful. We hope you love it here! Please contact the office if you need anything. Welcome to Clairmont at Hillandale! 

Mahogany D.'s profile image
Mahogany D. 
a month ago

The moving in process was great! ms.Melissa was very kind and informative. 

Business response:

Welcome to Clairmont at Hillandale! We appreciate your wonderful feedback, Mahogany! 

Paula H.'s profile image
Paula H. 
2 months ago

My move in experience was great! Melissa facilitated it seamlessly. Everything went so well. 

Business response:

Welcome home, Paula! Thank you from Melissa and the whole team! We know moving can be stressful so it's great to know your experience was a positive one. We appreciate your feedback! 

Brenda B.'s profile image
Brenda B. 
4 months ago

Great support and timely response to maintenence request. 

Business response:

Great news! Thank you for letting us know, Brenda! 

Angel M.'s profile image
Angel M. 
4 months ago

Thank you to Ms. Melissa for assisting us during the apartment application process. Thanks also to Ms. Shaniya for showing us the place. They were very helpful, accommodating, and made everything easier and smoother for us.” 

Business response:

Hi Angel - it's wonderful to hear our team made the application process a little easier on you! We know finding a new home can be overwhelming, so we always want to provide as much guidance as possible and keep things stress-free. Your feedback means a lot - thank you for sharing! 

Ching N.'s profile image
Ching N. 
5 months ago

I am thankful to maintenance team of clairmont Hillandale and thanks to Jeff, for a quick response—my sink was fixed right after I requested it. Fast and efficient!” 

Business response:

Hi Ching - thank you for letting us know they did a great job with your request! We love when our maintenance team earns 5 stars. 😊 

Harvey G.'s profile image
Harvey G. 
6 months ago

Everyone was very helpful and considerate. Took time to answer all questions . Love the staff in the front office… 

Business response:

Happy to hear it, Harvey! Thank you for your kind review - and welcome home! 

Ruby A.'s profile image
Ruby A. 
8 months ago

Overall experience is outstanding,especially Melissa,she truly deserves an applause and recognition,she did well during our entire application process.With regards to apartment,it was neat and huge and we are really impressed.⭐️⭐️⭐️⭐️⭐️ 

Business response:

Hi Ruby - thank you for recognizing Melissa and letting us know your move went well! We appreciate you choosing Clairmont at Hillandale and leaving us a review. If you have any questions or need assistance please feel free to reach out. Welcome home! 

Frequently asked questions about Clairmont at Hillandale Apartments

How is Clairmont at Hillandale Apartments rated?

Clairmont at Hillandale Apartments has a 4.4 star rating with 315 reviews. 

When is Clairmont at Hillandale Apartments open?

Clairmont at Hillandale Apartments is open now. It will close at 5:00 p.m.