Monitor reviews from over 200+ reviews in a unified dashboard. Easily tag them, respond to them, or assign them to a rep as a ticket.
Write personalized review replies at scale with help from AI. Ask BirdAI to generate tailored responses from scratch or rephrase your replies to ensure they're on-brand, empathetic, and consistent. Fix grammar and change tone and length with ease.
You don’t need a translator to serve multilingual customers. Birdeye Reviews will automatically translate reviews into English — then translate your response in your customer’s language.
Summarize the sentiment of hundreds of reviews with a single click to quickly learn what’s working — and what isn't. Create reports by location and share with ease.
Don't let missed reviews become missed opportunities. Get notified of every new review so you can read and respond in seconds from your desktop or mobile app.
Don't let fake reviews ruin your reputation. We’ll find and flag spam so you don’t have to.
Effortlessly engage without extra effort. Save your team time and show customers you’re listening with customizable review response templates.
Create custom automatic responses for specific review sources, locations, or star ratings to engage your customers without lifting a finger.
Measure review count and reputation score over time and across locations. Create and share customized reports with local teams.
Identify trends. Implement changes. Improve your workflows. With review insights, you have everything you need to deliver exceptional customer experiences.
Use industry leading automation to create a steady stream of fresh reviews across Google, Facebook, and other leading sites.
Showcase, share, and scale your reviews to build trust with customers everywhere they’re searching.
Track, optimize, and report the performance of your reputation management.
Demo Birdeye and outrank yours.
