Bloomington Carpets - Bloomington, IL

H B 

on Google

5 years ago

Good pricing, but awful measuring and installation. They left tons of extra material lying around and left doors off hinges because they didn't tell us the carpet was going to be too high for doors to close. Very upset and called and they said they would work "fast" at getting back to me. Very upset and I would definitely have taken my money somewhere else. 

Crystal Northern 

on Google

a year ago

I would not recommend this business to anyone. I asked for flooring in the entire home, was given a receipt and was later told they forgot to measure the kitchen. I got another receipt with the added kitchen space, went home and was later called and asked for more money to remove the tiles in the kitchen which they should have already added to the original bill. When I refused to pay it was not for lack of funds on my part (it was $150) but I refused based upon the poor customer service. They literally lost a $4,000 job toda... read more

Rachel McFarland 

on Google

2 months ago

Excellent products, service and installation! Definitely recommend. 

Jagadish Kota 

on Google

a year ago

I don’t think these folks are trustworthy candidates. Be careful with the charges. I had a very bad experience with “Brian”. After receiving the estimated invoice he specifically mentioned that if we make the payment via check/ cash there will be a discount of $150 on our final bill. But when we made the final payment he said the estimated costs included the discount but couldn’t show where. Apart from that he is not really helpful in guiding/ suggesting the customers. 

John Grey 

on Google

9 months ago

The customer service there was great! I was able to get my carpet that I need very easily. I would come here again!