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At Carpet One Floor & Home, we believe in providing exceptional customer experiences that lead to beautiful, quality flooring. As a cooperative with 1,000 stores worldwide, we not only have enormous buying power, but we have partners in all of the major brands, mills and manufacturers. We’ve done the research for you. Just tell us your needs, and we’ll satisfy them beyond your expectations. With one of the largest selections of carpet, hardwood, laminate, ceramic tile, vinyl, area rugs and more — and you'll always find the ... read more
505 S 24th Street W, Billings, MT, 59102, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
What a great business! I have worked with Justin Coleman at Carpet One on 24th, Billings for a couple of projects right now. Regardless if they were big or little projects....I was treated with great support and respect! Product is only as good as the installer also...and Sam Fedje did a topnotch job installing!
Business response:
Thanks, Becky! It has been a pleasure working with you!
A long history of professionalism and integrity. In the rare instance when things do not go according to plan it will be made right!
From flooring to cabinets they are exceptional! Customer service is awesome. Jessica Hannesson in cabinets went above and beyond with working with us. We are looking forward to working with Carpet One and Jessica again!
Business response:
Roxanne, Thanks so much for the wonderful comment. We really enjoyed working with you and Ken. We look forward to your next project, GO GRIZ.... Randy
Best Customer Service Ever!!!! Tanner was absolutely amazing, kept us updated on our order, even after hours and the weekend. Very knowledgeable and willing to go the extra mile to make sure we were completely happy. Thank you Tanner!!
Business response:
Brent, thank you so much for the review. It warms our hearts to hear the kind words.
Only Flooring company we ever will go through. Tanner was awesome on helping us to pick the right carpet and flooring. Came to our house when installers were here to check and made sure everything look correct. Also thanks to the awesome installers Jordan, Steve, John, Peyton. Very professional and did a perfect Job.
I absolutely am blown away the the customer service level this store has. Even wth an error that threw my stress level overboard they worked to resolve the issue within the day. The store is amazing, the installation crew was fantastic. I will definitely be looking forward to working with these guys again! Thank you for everything. You delivered Exceptional service and I am very thankful!
Business response:
Aaron, I checked on your order. The issue isnt that we cant find it, the material has not landed yet. I will follow up with our trucking company to see when it is supposed to be delivered and call you.
Thank you very much!!! Very good service...........
Business response:
Ryan Brazill, I'm just following up to make sure everything is ok and also to thanks for your business, we truly appreciate it.
Carpet One Floor And Home Of Billings has a 4.9 star rating with 97 reviews.
Carpet One Floor And Home Of Billings is open now. It will close at 6:00 p.m.