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Carpet One Floor & Home

4.9
  • Home Services
  • New Bern, NC
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About this business

Home ServicesFlooring

With 15 years in the business, owner Patrick Riddick, has worked his way from the ground up starting in manufacturing & distribution, learning every phase of the business until taking over full ownership of the Carpet One Floor & Home in New Bern store in 2015. When it’s time to choose a new floor for your home, there are many things to consider. Whether you’re looking for a carpet perfect for active families or a hardwood that stands up to moisture, knowing and understanding the different products and attributes available ... read more

Location details

1709 Red Robin Ln, New Bern, NC, 28562, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.974 reviews
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Dianne N Joe Parsons's profile image
Dianne N Joe Parsons 
5 years ago

I wished we had Mark as our salesman, always very courteous, polite, knowledgeable and didn’t give you unprofessional answers when you ask questions about your flooring or carpet. Some people in the store forget we are spending a lot of money with carpet one and we have the right to ask questions. We had two defects in our two different projects which when told about it took over three weeks to make repair. 

Business response:

Hello, Dianne and Joe. This is concerning for us to hear because at Carpet One we always want to give the best experience possible. Would you mind giving us a call at (252) 672-8912 so that we can discuss any concerns you still have? We look forward to speaking with you and looking into this further. 

Maureen Clayton's profile image
Maureen Clayton 
6 years ago
Cassie Digby's profile image
Cassie Digby 
6 years ago

Carpet One has the best selections and reliable and professional installers!! Patrick, Mark, Leslie, & Christina are amazing to work with!! 

Steve H.'s profile image
7 years ago

Best all round service I have ever had. The sales staff in the store were knowledgeable and helped me find the right flooring to fit my needs and budget. The installers were professional. I love my new carpet. 

Meg J. Underwood's profile image
Meg J. Underwood 
8 years ago
Tracy D Andrews's profile image
Tracy D Andrews 
8 years ago

All I can say is wow. Mark and the wonderful people at this store are amazing. I selected a product and it was installed the next day! Absolutely the nicest people you will ever meet. Love this place. 

Joseph Zottoli's profile image
Joseph Zottoli 
8 years ago
Belinda Davis's profile image
Belinda Davis 
8 years ago

Awesome customer service! The staff is there for you with answers to all your questions anytime. 

Todd Zottoli's profile image
Todd Zottoli 
8 years ago

Frequently asked questions about Carpet One Floor & Home

How is Carpet One Floor & Home rated?

Carpet One Floor & Home has a 4.9 star rating with 74 reviews. 

When is Carpet One Floor & Home open?

Carpet One Floor & Home is open now. It will close at 6:00 p.m.