I am very disappointed!! When we had our flooring put in 2 1/2 yrs ago, it took the installers 2 days to do the kitchen and the living room. The second day, the installer was almost 2 hours late getting here (we work nights and waited up on him). NOW..... we are waiting again.... there's a place that has stretched and caused a bubble and the owner (great guy) said they could come take care of it..... supposed to be here after dinner..... they called and said they were running late at the job they were on..... it's 5:53pm and still nothing!!! So, now it will be another day that we will have to "wait" to get this taken care of!!!!!!! UGH!!!
We will get our flooring somewhere else when we do the 3 bedrooms!
EDIT: The problem has been taken care of and everyone was very helpful! Thanks for keeping in touch with us! Customer service makes a huge difference!
I completely understand! That's got to be super difficult! Thanks!