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D'Youville Life and Wellness Community
- Lowell, MA
About this business
Location details
981 Varnum Ave, Lowell, MA, 01854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedBest nursing home in Lowell They care about their patients they treat them very well in a very clean not like other Nursing Homes this Nursing Home is very clean to in the stuff are awesome Thank you for all you do
Business response:
Kelley, thank you so much for these kind words. We appreciate the feedback and are so glad you had a great experience. A big thank you to our amazing staff for keeping our facility so clean and welcoming.
RecommendedHad a great experience with this organization. Thanks to the staff for all the do.
Business response:
We are so glad that you had a great experience. Thank you for sharing!
RecommendedSaab Staff is top notch!!
Business response:
John, thank you for the kinds words, we think so too! Our staff at the Saab Residence assisted living community work hard to provide a welcoming, safe and warm atmosphere for our residents. Thank you!
RecommendedFeeling gratitude after receiving my second Covid vaccine and reflecting on the past 13 months of this frightening pandemic. The job D’Youville did caring for their vulnerable charges was/ is extraordinary! You’ve got a very intelligent, professional, passionate and aggressive management and staff. They were always thinking 10 steps out and able to contain this scary, cruel virus as best they could. I am filled with gratitude and admiration.
Business response:
Rosemary, thank you for your kinds words and for acknowledging the hard work of our staff during this unprecedented time. We are grateful for the vaccine for our residents and staff. Our employees did an amazing job keeping our residents safe, engaged and connected to their loved ones through creativity, technology and by living out our mission of compassionate care. We will share your sentiments with them. Thank you!
Recommended
Absolutely awful rehab center. Even the doctors at Lowell General don’t like or trust the doctors and nurses at D’Youville. My family member wasn’t given any medications and was forced into withdrawal on their care. She also wasn’t bathed regularly. If you care about your family members, don’t send them here. They will only suffer due to incompetence and lack of communication skills. To any of the staff if you read this: I hope you are greeted with the same quality of care when you’re old and in rehab.
This is long overdue. My mom was there for four months in 2022. Worst care ever! My sister and I were there almost every day and took more care of my mother than they did. My sister would have to go and help my mother because they would tell her at lunchtime they wouldn’t be able to do anything for her until after dinner!Care was terrible! Food was terrible! Most of the help were terrible! Given the wrong medication! She was also threatened by one of the aides. The list goes on and on! We were always told if you had to be... read more
I wouldn’t trust them with a bag of dirt never mind an elderly person. My gramma was sent here due to her being a fall risk. They let her sit in a chair all day with nothing connected to her to warn them if she fell out, well she did. Face planted right into the floor and got a major concussion. She was left there bleeding out of her head and nose on the floor for hours. The blood was dried to her face,hair,nose, mouth, crusted everywhere. They tried to steal her iPad, we went to get her stuff because we took her out of ther... read more
Business response:
The care of our residents is our utmost priority and we strive to provide a safe and nurturing environment for all in our care. HIPPA precludes us from commenting on a specific patient situation, however all of our residents are treated with compassion and attention to their medical and emotional needs. We have reached out to the family to discuss this situation in private. We encourage all of our families to contact us through their patient care team if there are ever any issues or concerns.
The food at the Saab residence is rated fair to poor. This is an important issue that should be addressed.
Frequently asked questions about D'Youville Life and Wellness Community
How is D'Youville Life and Wellness Community rated?
D'Youville Life and Wellness Community has a 4.1 star rating with 59 reviews.
When is D'Youville Life and Wellness Community open?
D'Youville Life and Wellness Community is closed now. It will open tomorrow at 9:00 a.m.