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Osborn's Georgia Carpet
- Home Services
- Terre Haute, IN
About this business
Location details
385 W. Honey Creek Drive, Terre Haute, IN, 47802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Life savers!
Business response:
Thank you for taking the time to leave us with positive feedback.
Awesome sales staff and great customer service:)
Business response:
Thank you for taking the time to review your sales experience with us! We are pleased to have you recognize our staff for the great service upheld here at Osborn's Georgia Carpet. Thank you for being a valued customer.
We had a small room that we needed to have carpet installed in. After looking around at a few places Osborn had the best price that we found. We went in and picked out a carpet we liked and bought it and had it installed. We had it installed yesterday. Everything was great 5 stars from price, service, and product. That was until I came from work and saw the walls of the room that I painted earlier in the week. You would think that the installers would have informed my wife that they had chipped the paint all along the bottom... read more
Business response:
Cris we would like to sincerely apologize for the lack of communication on our installation crews behalf of not noting any suspected damages at the time of installation, as this sometimes this can happen with newly painted rooms and the rough backs of the carpets could brush along the lower edges during installation. Unfortunately this is the first time we have been made aware of this and I too would personally like to apologize on our behalf for not seeing your review post sooner. Our installers may not have been aware of a... read more
Very rude staff! Everything about my visit was terrible. I'll take my business for my house elsewhere.
Business response:
So sorry to hear. I would like to know exact details of what happened. I will be in the store at 9 am tomorrow morning if you would be kind enough to call me. 812 234-4423. Sincerely, Rob Osborn (owner)
Decent sales experience, but the product and installation has been a nightmare. We have had our carpet not even a year and a half and have already had to replace 1 room of carpet due to the poor quality of the carpet. Now, we're seeing the carpet delaminating in another spot and will likely have to replace this carpet as well. We purchased and had 2,800 sq ft of carpet installed and spent a LOT of money. We are very disappointed with it and will never use Georgia Carpet again. My contractors that are currently working in my ... read more
Business response:
Jill, on behalf of Osborn's Georgia Carpet we would like to say we are sincerely sorry for your disappointment! The room that you had to replace, we did replace at no charge to you and were not made aware of any further issues or problems. All carpet is not created equal, and does come in various qualities. The piece of material selected is of a lower quality, but does carry a warranty. If you feel you have a manufacturer defect, such as delamination like suggested above, please contact us further to allow us to follow up wi... read more
Frequently asked questions about Osborn's Georgia Carpet
How is Osborn's Georgia Carpet rated?
Osborn's Georgia Carpet has a 4.4 star rating with 94 reviews.
When is Osborn's Georgia Carpet open?
Osborn's Georgia Carpet is open now. It will close at 6:00 p.m.