This profile has been claimed by the business owner or representative.
RC Willey Home Furnishings
- Furniture Stores
- Las Vegas, NV
About this business
RC Willey sells furniture, electronics, appliances, mattresses and flooring with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise.
Location details
3850 South Town Center, Las Vegas, NV, 89135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
You can not beat RC WILLEY when it comes to their warranties!! They always have treated very kind!!
Business response:
Cliff, Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
1 out of the 3 cashiers I dealt with was actually super friendly and the other two didn’t even smile. Almost like they didn’t want to be there. Took 20 minutes to even talk to a salesperson about purchasing a mattress only to find out I had to wait 10 days to have one shipped in from California
Business response:
Craig, Thank you for your review. We appreciate your feedback. I'm sorry about the issues with your experience at our store. I'll follow up with our management to make sure we improve. Let me know if you have any additional questions or concerns and I'd be happy to help. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Natalya was most helpful and patient in helping us locate some bedroom furniture. Checkout was quick and easy with payment. Some friendlier service is needed at the pickup desk.
Business response:
Richard, Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
We had an issue with a mattress purchased 8 years ago that came with a 10-year warranty. RC Willey was quick to send out an evaluator and get back to us with a response. We went to the store and worked with Justin P******, who wears very knowledgeable about the products. We selected a new mattress and it will be delivered next week. We were very happy all around with the customer service and help to resolve the issue. My back is looking forward to a better night’s rest!
Business response:
Merrilee Thank you for your review! We appreciate your feedback. I'm glad that we were able to help take care of you and that Justin provided such great service. I hope you enjoy your new mattress. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Have had a charge account at RC Willey for years. Last week was the first time I have ever purchased a new couch and chair. It was a quick and friendly purchase. They always have plenty of people there to assist you and they are always knowledgeable and pleasant. Large showroom and plenty of choices. If you can't find what you need here, you won't find what you need anywhere.
Business response:
Gina, Thank you for your review! We appreciate your feedback. I hope you enjoy your new couch. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Our salesperson was super helpful and knowledgeable. Unfortunately none of the thousands of dollars of furniture we bought for our brand new house is available for 8 to 16 weeks. Unbelievable!!!
Business response:
Dustin, Thank you for your review! We appreciate your feedback. I'm sorry for the delay with your furniture being available. We are working to bring in inventory that we don't have readily in stock as fast as we can. Hopefully it will be here asap. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
The sales assistant was great but when it came time to pay...apparently there was supposed to have 4 cashiers. Only one was at a window so I had to wait about 25-30 mins in order to pay for my items. I asked one of the cashiers could she open up to assist me in my simple purchase but she said I had to wait! Unacceptable.
Business response:
Janet, I'm sorry about the issue with your experience at our store. I'll follow up with our management to make sure we improve. Let me know if you have any additional questions or concerns and I'd be happy to help. RC Willey Corporate Offices reviews@rcwilley.com
I had to buy a new dryer. Jason was very helpful and knowledgeable. I was in and out of the store within 15 minutes. Great atmosphere! Everyone there very helpful!
Business response:
Terri, Thank you for your review! We appreciate your feedback. I'm glad that Jason provided such great service. I hope you enjoy your new dryer. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Great customer service! Keisha, the sales woman in appliances assisted us in finding a stove top hood that would suit our needs better than the one we ordered for our Kitchen remodel. She was very helpful and pulled up several different models on her computer So that we could compare styles. She was able to get the order in before they delivered the other appliances to our house.
Business response:
Cheryl, Thank you for your review! We appreciate your feedback. I'm glad that Keisha provided such great service. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Frequently asked questions about RC Willey Home Furnishings
How is RC Willey Home Furnishings rated?
RC Willey Home Furnishings has a 4.9 star rating with 10,646 reviews.
When is RC Willey Home Furnishings open?
RC Willey Home Furnishings is open now. It will close at 9:00 p.m.