David's Bridal

Business name: David's Bridal

4.9
53650 reviews
PA, United States

Reviews summary

4.9
53650 reviews
  • 5
    49,457
  • 4
    2,259
  • 3
    832
  • 2
    387
  • 1
    715
5on Birdeye, Apr 03, 2026
Alex was wonderful! She found a dress I didn't expect and it looked so beautiful. She was supportive, encouraging, and understanding. I took home my dress today thanks to her. ❤️❤️❤️
Business Response:
Thank you so much for your kind words, Sydney. We really appreciate you taking the time to share your experience with us.
2on Birdeye, Apr 02, 2026
I bought my wedding dress here and the sales lady didn't help me into my dresses or doing them up. They pressured me into a belt I wasn't sure about and the cherry on top is they do not give you a dr… more »
Business Response:
Thank you for bringing this to our attention, Nikki. We sincerely apologize that your experience with us did not meet your expectations. It is concerning to hear that you did not receive adequate assistance with your dress fittings and felt pressured during your visit. We understand your disappointment about not receiving dress bags for your wedding dress and your daughter's maid of honor dress, as well as your concerns about our alteration pricing. We want every bride to feel supported and valued throughout their special journey with us. Your feedback is incredibly valuable to us, and we will address the issues you've raised. If you have any further concerns, please feel free to reach out to us at DavidsCares@dbi.com. Best, Davids.
5on Birdeye, Apr 01, 2026
Rima was absolutely amazing! Didn’t think I would find a dress and she listened to my wants and needs and found amazing dresses to choose from! Thank you
Business Response:
Hey Wendy, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!
5on Birdeye, Mar 31, 2026
Mia helped me find my bridesmaids dress & she was so helpful and kind
Business Response:
Faith, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.
5on Birdeye, Mar 31, 2026
Eaten was amazing she was very caring and took her time to help us! She is a great addition to the YYC Macleod team
Business Response:
Robyn, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.
5on Birdeye, Mar 30, 2026
rose was such a sweetie for me ! loved her dress selections
Business Response:
Phase, thank you for the 5-star review! We are so glad you are happy with your experience with us! We're always here to help with any of your event needs.
5on Birdeye, Mar 30, 2026
Faten was absolutely amazing and made me feel so comfortable and at ease. Really made this experience wonderful
Business Response:
Shelby, thank you for the 5-star review! We are so glad you are happy with your experience with us! We're always here to help with any of your event needs.
5on Birdeye, Mar 30, 2026
Alterations Department were amazing! Excellent customer service and always the nicest team
Business Response:
Hi Laura! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us.
4on Birdeye, Mar 30, 2026
I had an overall positive experience at David’s Bridal, but there is definitely room for improvement with their scheduling system. I set up an appointment to pick up my dress and even received a text… more »
Business Response:
Thank you so much for your kind words, Vanessa. We really appreciate you taking the time to share your experience with us.
5on Birdeye, Mar 30, 2026
Love! Absolutely amazing dresses
Business Response:
Zoe, thank you for the 5-star review! We are so glad you are happy with your experience with us! We're always here to help with any of your event needs.
5on Birdeye, Mar 30, 2026
Agata was incredible, she helped me find the perfect dress and was not pushy at all
Business Response:
Hi Sara! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us.
5on Birdeye, Mar 30, 2026
I had a wonderful experience with Oscar!! I loved every moment I didn't feel rushed and Oscar truly understood my vision. Today was fun and memorable and I can't thank you enough. 10/10
Business Response:
Hi Tiffanie, congratulations, how exciting! We couldn't be happier to hear how our team exceeded your expectations during your recent visit to our store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best Wishes, Davids Bridal
5on Birdeye, Mar 29, 2026
Alex was amazing. Super helpful and great at her job! Super sweet and nice
Business Response:
Hi! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store.
5on Birdeye, Mar 29, 2026
Olivia was amazing!! Thank you for making the experience fantastic for me
Business Response:
We couldn't be more excited to hear that your time with us was so wonderful! We strive to provide our customers with exceptional service and we are thrilled to have done just that! Thank you for choosing us for your journey! Best Wishes, David's Bridal
5on Birdeye, Mar 29, 2026
We really appreciated Olivia's service. She was helpful with dress types and accessories
Business Response:
Your kind words mean so much to us! We are truly thrilled that you chose us for your journey !! Best, David's Bridal
5on Birdeye, Mar 29, 2026
I had the best time in this fun store
Business Response:
Hey Paula, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!
1on Birdeye, Mar 29, 2026
I was in the store today for a comeback appointment and it was a nightmare. The “manager” was extremely rude to an associate and made her cry in front of customers. That is beyond inappropriate. I hop… more »
Business Response:
We are concerned to hear about your experience at our Baltimore location, Baby. The behavior you witnessed from our manager is completely unacceptable and does not reflect our values. No associate should be treated disrespectfully, especially in front of customers. We sincerely apologize for the inappropriate conduct, excessive wait time, and poor customer service you experienced. We understand your decision to take your business elsewhere given these circumstances. Your feedback is incredibly valuable to us, and we will address the issues you've raised. If you have any further concerns, please feel free to reach out to us at DavidsCares@dbi.com. Best, Davids.
5on Birdeye, Mar 29, 2026
Olivia was very nice, and helpful! Thank you Olivia!! Amazing experience
Business Response:
We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, David's Bridal
5on Birdeye, Mar 28, 2026
Summer was the best you could ask for! Very helpful and customized my experience for my special day. Thank you all so much! (She deserves a raise). 😉
Business Response:
Hi Emily, congratulations, how exciting! We couldn't be happier to hear how our team exceeded your expectations during your recent visit to our store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best Wishes, Davids Bridal
5on Birdeye, Mar 28, 2026
My stylist Jennifer was phenomenal!! I had the greatest experience trying on dresses for the first time
Business Response:
Thank you so much for your kind words, Natalie. We really appreciate you taking the time to share your experience with us.
5on Birdeye, Mar 28, 2026
Amazing job!! Really listened to the bride and what she wanted and really made her feel special
Business Response:
Hey Markus, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!
5on Birdeye, Mar 28, 2026
Shreya was great. She provided top tier service in the alterations department. My 13 year old daughter left very happy from her experience
Business Response:
Hi! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store.
5on Birdeye, Mar 28, 2026
What a welcoming and professional experience. The bride to be and myself (maid of honour) came in today for her first dress fitting with Vianne and were very well taken care of.   Laughing and chattin… more »
Business Response:
We couldn't be more excited to hear that your time with us was so wonderful! We strive to provide our customers with exceptional service and we are thrilled to have done just that! Thank you for choosing us for your journey! Best Wishes, David's Bridal
5on Birdeye, Mar 28, 2026
Revised (after my review from 3/7/26) 3/27/26 - After writing this review and reaching out to the corporate customer relations department, the issue of the inappropriate actions of the store manager h… more »
Business Response:
We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, David's Bridal
5on Birdeye, Mar 27, 2026
Alex was such an amazing consultant and I am so lucky to have had her guide me towards exactly what I was looking for! 10/10 service and the selection was amazing. She was so patient and kind when try… more »
Business Response:
Rachel, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.
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We live for coffee, pet videos, and celebrations! What started in 1950 as a single Florida bridal salon has grown into an international destination for weddings, proms, quinceañeras, and more
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