This profile has been claimed by the business owner or representative.
Rite Rug Flooring
- Home Services
- Whitehall, OH
About this business
RiteRug Flooring has served the flooring needs of homeowners and businesses for over 80 years. We owe our longevity to the simple approach we’ve followed since 1934, offer an abundant selection of quality flooring products, keep prices as low as possible, and serve customers well. We have grown a lot since our founding in 1934. Today, we serve tens of thousands of homeowners and businesses every year. With commercial and retail locations – and teams of dedicated RiteRug Flooring sales representatives, designers, and field m... read more
Location details
4450 Poth Road, Whitehall, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I recently had floors installed and there were a few issues that needed to be addressed. I worked with Shannon O***** in customer service to schedule a representative to come out and address the challenges. Ron Dawson was sent and not only did he address all of the issues satisfactorily, he was kind and willing to listen to all of my concerns and questions.
Gayle at Rite Rug did a great job helping my daughter select a floor for her Condo as well as working with me on scheduling. The team also did a great job laying and leveling my floor.
Scott T***** from RiteRug Flooring gave me an excellent price, plus great product and service. I had carpet, ceramic tile and kitchen backsplash installed and the end result exceeded my expectations. RiteRug Flooring beat all other quotes, including those from **** ***** and *****. I am extremely satisfied!
Rite Rug has been serving my company's flooring needs for years now. Their level of service and competitive pricing is by far and away better than any flooring company I have f used in the past. If you need a new floor covering, be sure to look up my local Rite Rug sales representative, Scott T****s. He is timely, professional, and very helpful with my clients when selecting a new floor.
I want to commend the Customer Service Dept. at Rite Rug, especially Tiera S*****. I experienced issues/problems with the installation of my new flooring and Tiera was extremely helpful and resolved all of my issues/problems and made everything right. She was a pleasure to work with as was the Sales people at Rite Rug ****** (Travis and Rick). Their Installation sub-contractors need improvement.
Our floor was laid incorrectly but Bette Roberts referred us to Customer Services rep Tiera S***** to resolve the issue. She was polite, helpful and we reached a mutually satisfactory solution. Great customer service!
I am happy with the service provided by salesperson Mike S****. He made positive suggestions about the carpeting choices, and encouraged me to take samples home on various occasions until I felt satisfied with the selection,. The installers did a good job. I would suggest that the install department notify customers the morning of the install with an estimated time of arrival. I did not receive such a call, and by 1:00 p.m. I was wondering if I had been overlooked. I had to call twice to check. They estimated 3:00 p.m., and ... read more
We had some concerns regarding the original carpet installation, after the results of an independent inspector, we were contacted by Tammela M******* of Rite Rug, she directed us through the process for a reselection and carpet installation, completed June 22, 2017. She kept us informed the entire process, very knowledgeable and very pleasant to work with. Gary and Carol P******
Rite Rug was great and very easy to work with. Both my salesman Rick L**** and our service consultant Rosie K*** were extremely communicative through the whole process. We are thrilled with the flooring we chose for our kitchen and the installers did a fantastic job.
Frequently asked questions about Rite Rug Flooring
How is Rite Rug Flooring rated?
Rite Rug Flooring has a 4.8 star rating with 575 reviews.
When is Rite Rug Flooring open?
Rite Rug Flooring is closed now. It will open tomorrow at 7:30 a.m.