The Flooring Gallery

L R 

on Houzz

6 years ago

Shout out to Margaret at Flooring Gallery who goes Above And Beyond for her customers!! She has been a tremendous help to us as we get ready to install new carpeting! She took extremely detailed measurements of our store, and guided us through the different qualities of each style, advised us on colors, and came in competitively priced. She even handled things between my insurance adjusters on my behalf. I am SO impressed with her level of dedication and skill! As a business owner, customers are our lifeblood, and taking car... read more

David Jones 

on Houzz

7 years ago

Sales people are friendly and helpful. Installation is a nightmare. If you see something you like and get a good price I would HIGHLY recommend finding alternative installation people. I bought carpet, wood and tile and used them for the installation as they make it a big deal they only use there own installers. The carpet wasn't to bad other than they gouged a hall wall and didn't replace a door. The wood install was lousy as I bought a wood that needed proper laying with a lot of color variation what I have is a chess boar... read more

HU-853655 

on Houzz

7 years ago

Run! They will not deal straight with you, return calls or give you a real date of completion. They showed up late (I am a working single mom) and they promised that the project would be done on Friday. They were a day behind and now they will not do anything until December 26th...leaving myself, 2 boys, & 2 dogs without a place over the holidays. AWFUL! 

Sandy Spears 

on Houzz

8 years ago

I had two rooms (one very large at 1000 sq ft) with carpet installed from The Flooring Gallery. Sales person was excellent - knowledgeable, helpful, and extremely patient with my slow decision making. Installation was another matter. The large job was completed first and an absolute mess was left for me to clean up in addition to the seams showing and a bath mat ruined with glue. Scheduled repair and guy did not show up. Then when the 2nd job was done they sent the same installer! He could not finish the job - did not know h... read more

mariaamos502 

on Houzz

8 years ago

Absolutely the worst experience with the installation. I was told 2 days max, most probably just one, to install luxury vinyl on living room, foyer and hallway. it took the 1 installer they sent 3 days and I was left with debris, nails, dirt on the floors, walls and furniture, not to mentioned and THE ABSOLUTE WORST quarter round job even seem and scratched new floors. WILL NEVER RECOMEND THE FLOORING GALLERY. 

Tim Conrad 

on Houzz

8 years ago

I purchased flooring from this company. It was defective. When I returned the product, they charged me a 25% restocking fee. There should be no restocking fee to return defective merchandise for replacement or credit. 

Michael O'Dea, Builder 

on Houzz

9 years ago

I've had had the pleasure of working with The Flooring Gallery for over 20 years: -Terrific product selection. -Talented design staff to work with my clients -Professional, reliable installation. -Excellent service after the sale. 

julieht 

on Houzz

9 years ago

Replaced 3000 sq ft of commercial flooring. Very professional from ordering to installation. The quality of the carpet and installation exceeded my expectations. 

jittenjat 

on Houzz

9 years ago

I had an in store consultation with Natalie and she was absolutely wonderful. She was helpful at giving flooring suggestions without being pushy. She listened to my ideas and budget and found the perfect flooring solutions for our new build home. I would very highly recommend working with Natalie at the Flooring Gallery.